2021 LEXUS ES350 Owners Manual

3857-2. Steps to take in an emergency
7
When trouble arises
The battery terminal connections
may be loose or corroded.
The engine starting system may be
malfunctioning due to an electrical
problem such as electronic key battery
depletion or a blown fuse. However, an
interim measure is available to start the
engine.
One of the following may be the cause
of the problem:
 One or both of the battery terminals
may be disconnected.
 The battery may be discharged.
( P.389)
 There may be a malfunction in the
steering lock system.
Contact your Lexus dealer if the problem
cannot be repaired, or if repair procedures
are unknown.
When the engine does not start, the
following steps can be used as an
interim measure to start the engine if
the engine switch is functioning nor-
mally: 1
Press the parking brake switch to
check that the parking brake is set.
(P.154)
Parking brake indicator will come on.
2 Shift the shift lever to P.
3 Turn the engine switch to ACCES-
SORY mode.
4 Press and hold the engine switch
for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be started using
the above steps, the system may be
malfunctioning. Have the vehicle
inspected by your Lexus dealer.
The starter motor does not turn
over
The starter motor does not turn
over, the interior lights and
headlights do not turn on, or the
horn does not sound.
Starting the engine in an emer-
gency

3867-2. Steps to take in an emergency
Remove the cover inside the trunk and
pull the lever.
If you lose your keys
New genuine mechanical keys can
be made by your Lexus dealer using
another mechanical key and the
key number stamped on your key
number plate. Keep the plate in a
safe place such as your wallet, not in
the vehicle.
NOTICE
■When an electronic key is lost
If the electronic key remains lost, the risk
of vehicle theft increases significantly.
Visit your Lexus deal er immediately with
all remaining electronic keys that were
provided with your vehicle.
If the fuel filler door cannot
be opened
If the fuel filler door opener switch
cannot be operated, the following
procedure can be used to open the
fuel filler door.
Opening the fuel filler door

3877-2. Steps to take in an emergency
7
When trouble arises
■When the electronic key does not work
properly
●Make sure that the smart access system
with push-button start has not been deac-
tivated using the Remote Touch or at
your Lexus dealer. If it is off, turn the func-
tion on.
●Check if battery-saving mode is set. If it is
set, cancel the function. ( P.107)
Use the mechanical key ( P.94) in
order to perform the following opera-
tions:
■Unlocking the door
1 Pull the driver’s door handle and
insert the mechanical key.
2 Unlock the door.
3 Remove the key, return the handle,
and then pull the handle again.
■Locking the door
1 With the door open, push down the
inside lock button.
2 Close the door.
■Opening the trunk
Turn the mechanical key clockwise to
If the electronic key does not
operate properly
If communication between the
electronic key and vehicle is inter-
rupted ( P.108) or the electronic
key cannot be used because the
battery is depleted, the smart
access system with push-button
start and wireless remote control
cannot be used. In such cases, the
doors and trunk can be opened and
the engine can be started by follow-
ing the procedure below.
NOTICE
■In case of a smart access system with
push-button start malfunction or
other key-related problems
Take your vehicle with all the electronic
keys provided with your vehicle to your
Lexus dealer as soon as possible.
Locking and unlocking the
doors, opening the trunk and
using the key linked functions

3887-2. Steps to take in an emergency
open.
■Key linked functions
1 Closes the windows and the moon roof
(if equipped) or panoramic moon roof
(if equipped) (turn and hold)
2 Opens the windows and the moon roof
(if equipped) or panoramic moon roof
(if equipped) (turn and hold)
These settings must be customized at your
Lexus dealer.
■Alarm
For Canada: Using the mechanical key to
lock the doors will not set the alarm system.
If a door is unlocked using the mechanical
key when the alarm system is set, the alarm
may be triggered.
1 Ensure that the shift lever is in P and
depress the brake pedal.
2 Touch the Lexus emblem side of
the electronic key to the engine
switch.
When the electronic key is detected, a
buzzer sounds and the engine switch will
turn to IGNITION ON mode.
When the smart access system with push-
button start is deactivated in customization
setting, the engine switch will turn to
ACCESSORY mode.
3Firmly depress the brake pedal and
check that is shown on the
multi-information display.
WARNING
■When using the mechanical key and
operating the power windows or
moon roof (if equipped) or panoramic
moon roof (if equipped)
Operate the power window, moon roof
or panoramic moon roof after checking
to make sure that there is no possibility of
any passenger having any of their body
parts caught in the window, moon roof or
panoramic moon roof.
Also, do not allow children to operate the
mechanical key. It is possible for children
and other passengers to get caught in
the power window, moon roof or pan-
oramic moon roof.
Starting the engine

3897-2. Steps to take in an emergency
7
When trouble arises
4Press the engine switch shortly and
firmly.
In the event that the engine still cannot
be started, contact your Lexus dealer.
■Stopping the engine
Set the parking brake, shift the shift lever to
P and press the engine switch as you nor-
mally do when stopping the engine.
■Electronic key battery
As the above procedure is a temporary
measure, it is recomme nded that the elec-
tronic key battery be replaced immediately
when the battery is depleted. ( P.341)
■Changing engine switch modes
Release the brake pedal and press the
engine switch in step 3 above.
The engine does not start and modes will be
changed each time the switch is pressed.
(  P.147)
If you have a set of jumper (or booster)
cables and a second vehicle with a 12-
volt battery, you can jump start your
vehicle using the following procedure.
1 Confirm that the electronic key is
being carried.
When connecting the jumper (or booster)
cables, depending on the situation, the
alarm may activate and doors locked.
( P.64)
2 Open the hood. ( P.316)
3 Connect a positive jumper cable clamp to on your vehicle and connect the
clamp on the other end of the positive cable to on the second vehicle.
Then, connect a negative cable clamp to on the second vehicle and con-
nect the clamp at the other end of the negative cable to .
If the battery is discharged
The following procedures may be
used to start the engine if the bat-
tery is discharged.
You can also call your Lexus dealer
or a qualified repair shop.
Restarting the engine
A
B
C
D

3907-2. Steps to take in an emergency
2GR-FKS enginePositive (+) battery terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery terminal (second vehicle)
Solid, stationary, unpainted metallic poin t away from the battery and any mov-
ing parts as shown in the illustration
A25A-FKS engine
Positive (+) battery terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery terminal (second vehicle)
Solid, stationary, unpainted metallic poin t away from the battery and any mov-
A
B
C
D
A
B
C
D

3917-2. Steps to take in an emergency
7
When trouble arises
ing parts as shown in the illustration
4 Start the engine of the second vehi-
cle. Increase the engine speed
slightly and maintain at that level for
approximately 5 minutes to
recharge the battery of your vehi-
cle.
5 Open and close any of the doors of
your vehicle with the engine switch
off.
6 Maintain the engine speed of the
second vehicle and start the engine
of your vehicle by turning the
engine switch to IGNITION ON
mode.
7 Once the vehicle’s engine has
started, remove the jumper cables
in the exact reverse order from
which they were connected.
Once the engine starts, have the vehicle
inspected at your Lexus dealer as soon as
possible.
■Starting the engine when the battery is
discharged
The engine cannot be started by push-start-
ing.
■To prevent battery discharge
●Turn off the headlights and the audio sys-
tem while the engine is stopped.
●Turn off any unnecessary electrical com-
ponents when the vehicle is running at a
low speed for an extended period, such
as in heavy traffic.
■When the battery is removed or dis-
charged
●Information stored in the ECU is cleared.
When the battery is depleted, have the
vehicle inspected at your Lexus dealer.
●Some systems may require initialization.
(  P.430)
■When removing the battery terminals
When the battery terminals are removed,
the information stored in the ECU is
cleared. Before removi ng the battery termi-
nals, contact your Lexus dealer.
■Charging the battery
The electricity stored in the battery will dis-
charge gradually even when the vehicle is
not in use, due to natural discharge and the
draining effects of certain electrical appli-
ances. If the vehicle is left for a long time,
the battery may discharge, and the engine
may be unable to start. (The battery
recharges automatically during driving.)
■When recharging or replacing the bat-
tery
●In some cases, it may not be possible to
unlock the doors using the smart access
system with push-button start when the
battery is discharged. Use the wireless
remote control or the mechanical key to
lock or unlock the doors.
●The engine may not start on the first
attempt after the battery has recharged
but will start normally after the second
attempt. This is not a malfunction.
●The engine switch mode is memorized by
the vehicle. When the battery is recon-
nected, the system will return to the
mode it was in before the battery was dis-
charged. Before disconnecting the bat-
tery, turn the engine switch off.
If you are unsure wh at mode the engine
switch was in before the battery dis-
charged, be especially careful when
reconnecting the battery.
■When replacing the battery
●Use a battery that conforms to European
regulations.
●Use a battery that the case size is same as
the previous one (LN3), 20 hour rate
capacity (20HR) is equivalent (70Ah) or
greater, and performance rating (CCA)
is equivalent (592A) or greater.
• If the sizes differ, the battery cannot be properly secured.
• Battery performance may decrease and
the engine may not be able to start.

3927-2. Steps to take in an emergency
• If the 20 hour rate capacity is low, even if the time period where the vehicle is not
used is a short time, the battery may dis-
charge and engine may not be able to
start.
For details, consult your Lexus dealer.
WARNING
■When removing the battery termi-
nals
Always remove the negative (-) terminal
first. If the positive (+) terminal contacts
any metal in the surrounding area when
the positive (+) terminal is removed, a
spark may occur, leading to a fire in addi-
tion to electrical shocks and death or
serious injury.
■Avoiding battery fires or explosions
Observe the following precautions to
prevent accidentally igniting the flamma-
ble gas that may be emitted from the bat-
tery:
●Make sure each jumper cable is con-
nected to the correct terminal and that
it is not unintentiona lly in contact with
any other than the intended terminal.
●Do not allow the other end of the
jumper cable connected to the “+” ter-
minal to come into contact with any
other parts or metal surfaces in the
area, such as brackets or unpainted
metal.
●Do not allow the + and - clamps of the
jumper cables to come into contact
with each other.
●Do not smoke, use matches, cigarette
lighters or allow open flame near the
battery.
■Battery precautions
The battery contains poisonous and cor-
rosive acidic electrolyte, while related
parts contain lead and lead compounds.
Observe the following precautions when
handling the battery:
●When working with the battery, always
wear safety glasses and take care not
to allow any battery fluids (acid) to
come into contact with skin, clothing
or the vehicle body.
●Do not lean over the battery.
●In the event that battery fluid comes
into contact with the skin or eyes,
immediately wash the affected area
with water and seek medical attention.
Place a wet sponge or cloth over the
affected area until medical attention
can be received.
●Always wash your hands after han-
dling the battery support, terminals,
and other battery-related parts.
●Do not allow children near the battery.
■When replacing the battery
When the vent plug and indicator are
close to the hold down clamp, the battery
fluid (sulfuric acid) may leak.
NOTICE
■When handling jumper cables
When connecting the jumper cables,
ensure that they do not become entan-
gled in the cooling fan or engine drive
belt.