2021 INFINITI QX50 Malfunction

CAUTION
• Interference or malfunction can be
caused by parking in close proximity to
radio or satellite towers.
• Intelligent Key interference could be
caused if you have your key fob stored
next to your cell phone or any RF-
enabled smart card. For additional infor-
mation, see “INFINITI Intelligent Key”
(P. 3-6).
POWER LIFTGATE MAIN
SWITCH
The power liftgate operation can be turned
ON
OAor OFFOBby the power liftgate main
switch located in the glove box.
When the power liftgate main switch is
pushed to the OFF position, the power op-
eration is not available by the power liftgate
switch or liftgate request switch on the
liftgate.
Power operation is only available when the
power liftgate main switch is in the OFF po-
sition by pressing the liftgate button on the
key fob. Motion-Activated Liftgate (if so equipped)
will not function when the power liftgate
main switch is in the OFF position.
LIFTGATE RELEASE
WARNING
• Always be sure the liftgate has been
closed securely to prevent it from open-
ing while driving.
• Do not drive with the liftgate open. This
could allow dangerous exhaust gases to
be drawn into the vehicle. For additional
information, see “Exhaust gas (carbon
monoxide)” (P. 5-4).
• To avoid personal injury, do not attempt
to activate the power liftgate if one or
both of the liftgate struts are removed.
CAUTION
• If the power liftgate does not stay open
or if the liftgate unexpectedly closes at
any time while a continuous warning
chime sounds, do not operate the lift-
gate. There may be a pressure loss in one
or both of the liftgate struts. It is recom-
mended that you have the liftgate in-
spected. It is recommended that you visit
an INFINITI retailer for this service.
LPD2723
3-26Pre-driving checks and adjustments

•Use only an original equipment type fuel-
filler cap as a replacement. It has a
built-in safety valve needed for proper
operation of the fuel system and emis-
sion control system. An incorrect cap can
result in a serious malfunction and pos-
sible injury. It could also cause the
Malfunction Indicator Light (MIL) to
come on.
• Never pour fuel into the throttle body to
attempt to start your vehicle.
• Do not fill a portable fuel container in the
vehicle or trailer. Static electricity can
cause an explosion of flammable liquid,
vapor or gas in any vehicle or trailer. To
reduce the risk of serious injury or death
when filling portable fuel containers:
– Always place the container on the
ground when filling.
– Do not use electronic devices when
filling.
– Keep the pump nozzle in contact with
the container while you are filling it.
– Use only approved portable fuel con-
tainers for flammable liquid.
CAUTION
• Do not use a fuel containing more than
15% ethanol in your vehicle. For addi-
tional information, see “Fuel recommen-
dation” (P. 10-3).
• The Loose Fuel Cap warning message
will be displayed if the fuel-filler cap is
not properly tightened. It may take a few
driving trips for the message to be dis-
played. Failure to tighten the fuel-filler
cap properly after the Loose Fuel Cap
warning is displayed may cause the Mal-
function Indicator Light (MIL) to
illuminate.
• Failure to tighten the fuel-filler cap
properly may cause the
Malfunc-
tion Indicator Light (MIL) to illuminate.
If the
light illuminates because the
fuel-filler cap is loose or missing, tighten
or install the cap and continue to drive
the vehicle. The
light should turn off
after a few driving trips. If thelight
does not turn off after a few driving
trips, have the vehicle inspected. It is rec-
ommended that you visit an INFINITI re-
tailer for this service. •
For additional information, see “Mal-
function Indicator Light (MIL)”
(P. 2-15).
• If fuel is spilled on the vehicle body, flush
it away with water to avoid paint
damage.
Pre-driving checks and adjustments3-29

•Objects in the RearView Monitor will ap-
pear visually opposite compared to when
viewed in the rearview and outside
mirrors.
• Use the displayed lines as a reference.
The lines are highly affected by the num-
ber of occupants, fuel level, vehicle posi-
tion, road conditions and road grade.
• Make sure that the liftgate is securely
closed when backing up.
• Do not put anything on the rearview
camera. The rearview camera is installed
above the license plate.
• When washing the vehicle with high
pressure water, be sure not to spray it
around the camera. Otherwise, water
may enter the camera unit causing water
condensation on the lens, a malfunction,
fire or an electric shock.
• Do not strike the camera. It is a precision
instrument. Otherwise, it may malfunc-
tion or cause damage resulting in a fire or
an electric shock. The following are operating limitations and
do not represent a system malfunction:
• When the temperature is extremely high or
low, the screen may not clearly display
objects.
• When strong light directly shines on the camera, objects may not be displayed
clearly.
• Vertical lines may be seen in objects on the screen. This is due to strong reflected light
from the bumper.
• The screen may flicker under fluorescent light.
• The colors of objects on the RearView Monitor may differ somewhat from the ac-
tual color of objects.
• Objects on the monitor may not be clear in a dark environment.
• There may be a delay when switching be- tween views.
• If dirt, rain or snow accumulate on the cam- era, the RearView Monitor may not display
objects clearly. Clean the camera.
• Do not use wax on the camera lens. Wipe off any wax with a clean cloth dampened
with a diluted mild cleaning agent, then
wipe with a dry cloth.
SYSTEM MAINTENANCE
CAUTION
• Do not use alcohol, benzine or thinner to
clean the camera. This will cause
discoloration.
• Do not damage the camera as the moni-
tor screen may be adversely affected.
If dirt, rain or snow accumulates on the cam-
era
O1, the RearView Monitor may not dis-
play objects clearly. Clean the camera by wip-
ing it with a cloth dampened with a diluted
mild cleaning agent and then wiping it with a
dry cloth.
LHA4552
Monitor, climate, audio, phone and voice recognition systems4-9

AROUND VIEW® MONITOR
SYSTEM LIMITATIONS
WARNING
Listed below are the system limitations for
Around View® Monitor. Failure to operate
the vehicle in accordance with these sys-
tem limitations could result in serious in-
jury or death.
• Do not use the Around View® Monitor
with the outside mirrors in the stored po-
sition, and make sure that the liftgate is
securely closed when operating the ve-
hicle using the Around View® Monitor.
• The apparent distance between objects
viewed on the Around View® Monitor
differs from the actual distance.
• The cameras are installed on the front
grille, the outside mirrors and above the
rear license plate. Do not put anything on
the vehicle that covers the cameras.
• When washing the vehicle with high
pressure water, be sure not to spray it
around the cameras. Otherwise, water
may enter the camera unit causing water
condensation on the lens, a malfunction,
fire or an electric shock.
• Do not strike the cameras. They are pre-
cision instruments. Doing so could cause
a malfunction or cause damage resulting
in a fire or an electric shock. There are some areas where the system will
not show objects and the system does not
warn of moving objects. When in the front or
rear view display, an object below the bum-
per or on the ground may not be viewed
O1.
When in the bird’s-eye view, a tall object near
the seam
O2of the camera viewing areas will
not appear in the monitor.
The following are operating limitations and
do not represent a system malfunction:
• There may be a delay when switching be- tween views.
• When the temperature is extremely high or low, the screen may not display objects
clearly.
• When strong light directly shines on the camera, objects may not be displayed
clearly.
• The screen may flicker under fluorescent light.
• The colors of objects on the Around View® Monitor may differ somewhat from the ac-
tual color of objects.
• Objects on the Around View® Monitor may not be clear and the color of the object may
differ in a dark environment.
• There may be differences in sharpness be- tween each camera view of the bird's-eye
view.
LHA4348
Monitor, climate, audio, phone and voice recognition systems4-21

•The system will not detect small objects
below the bumper, and may not detect
objects close to the bumper or on the
ground.
• The system may not detect the following
objects:
– Fluffy objects such as snow, cloth,
cotton, grass or wool.
– Thin objects such as rope, wire or
chain.
– Wedge-shaped objects.
• If your vehicle sustains damage to the
bumper fascia, leaving it misaligned or
bent, the sensing zone may be altered
causing inaccurate measurement of ob-
jects or false alarms.
CAUTION
Excessive noise (such as audio system vol-
ume or an open vehicle window) will inter-
fere with the tone and it may not be heard.
System temporarily unavailable
When the amber markers are displayed at the
corners of the vehicle icon and the function
cannot be activated from the Camera setting
menu (the setting items are grayed out), the
sonar system may be malfunctioning.
SYSTEM MAINTENANCE
CAUTION
Keep the surface of the sonar sensors (lo-
cated on the front and rear bumper fascia)
free from accumulations of snow, ice and
dirt. Do not scratch the surface of the sonar
sensors when cleaning. If the sensors are
covered, the accuracy of the sonar function
will be diminished.
Monitor, climate, audio, phone and voice recognition systems4-27

•If your vehicle sustains damage to the
parts where the camera is installed, leav-
ing it misaligned or bent, the sensing
zone may be altered and the MOD sys-
tem may not detect objects properly.
• When the temperature is extremely high
or low, the screen may not display ob-
jects clearly. This is not a malfunction.
NOTE:
The blue or green MOD icon will change to
orange if one of the following has occurred:
• When the system is malfunctioning.
• When the component temperature reaches a high level (icon will blink).
• When the Rear View camera has detected a blockage (icon will blink).
If the icon light continues to illuminate or-
ange, have the MOD system checked. It is
recommended that you visit an INFINITI re-
tailer for this service.
SYSTEM MAINTENANCE
CAUTION
• Do not use alcohol, benzine or thinner to
clean the camera. This will cause
discoloration.
• Do not damage the camera as the moni-
tor screen may be adversely affected. If dirt, rain or snow accumulates on any of the
cameras
O1, the MOD system may not oper-
ate properly. Clean the camera by wiping
with a cloth dampened with a diluted mild
cleaning agent and then wiping with a dry
cloth.
LHA4554
4-32Monitor, climate, audio, phone and voice recognition systems

NOTE:
• Odors from inside and outside the vehiclecan build up in the air conditioner unit.
Odor can enter the passenger compart-
ment through the vents.
• When parking, set the heater and air con- ditioner controls to turn off air recircula-
tion to allow fresh air into the passenger
compartment. This should help reduce
odors inside the vehicle
AUTOMATIC OPERATION
Press the AUTO button to set the automatic
control mode that keeps the air distribution,
temperature and the fan speed automatically.
Cooling and/or dehumidified
heating (AUTO)
This mode may be used all year round as the
system automatically works to keep a con-
stant temperature. Air flow distribution, air
intake control, and fan speed are also con-
trolled automatically.
1. Press the
CLIMATE button on the
lower display menu. The CLIMATE screen
will display on the lower display.
2. Press the AUTO button on. (The indicator on the button will illuminate and AUTO
will be displayed on the CLIMATE screen.) 3. Press the
temperature control
buttons on the driver’s side to set the de-
sired temperature.
• The temperature of the passenger com- partment will be maintained automatically.
Air flow distribution, air intake control and
fan speed are also controlled automatically.
• A visible mist may be seen coming from the vents in hot, humid conditions as the air is
cooled rapidly. This does not indicate a
malfunction.
Dehumidified defrosting or
defogging
1. Press thefront defroster button on.
(The indicator light on the button will
come on.)
2. Operate the
temperature con-
trol buttons to set the desired
temperature.
• To quickly remove ice from the outside of the windows, use the
fan speed con-
trol button or the “” key to set the fan
speed to maximum.
• As soon as possible after the windshield is clean, press the AUTO button to return to
the automatic mode. • When the
front defroster button is
pressed, the air conditioner will automati-
cally be turned on at outside temperatures
approximately 32°F (0°C) to defog the
windshield. The air recirculate mode auto-
matically turns off, allowing outside air to
be drawn into the passenger compartment
to further improve the defogging
performance.
Remote Engine Start with
Intelligent Climate Control (if so
equipped)
Vehicles equipped with automatic climate
controls and Remote Engine Start function
may go into automatic heating or cooling
mode when Remote Engine Start is activated
depending on outside and cabin tempera-
tures. During this period, the climate control
display and buttons will be inoperable until
the ignition switch is turned on. In Remote
Engine Start defrosting mode, the rear win-
dow defroster, heated seat (if so equipped)
and heated steering wheel (if so equipped)
may be activated automatically. In Remote
Engine Start cooling mode, the climate con-
trolled seat (if so equipped) may be activated
automatically.
Monitor, climate, audio, phone and voice recognition systems4-35

OPERATING TIPS
The sensors,OAandOBon the instrument
panel, help the system maintain a constant
temperature. Do not put anything on or
around these sensors. • When the engine coolant temperature and
outside air temperature are low, the air may
flow from defroster or foot outlets to ini-
tialize automatic heating mode. This is not a
malfunction. After the coolant temperature
warms up, air will flow normally from the
foot outlets
• A visible mist may be seen coming from the ventilators in hot, humid conditions as the
air is cooled rapidly. This does not indicate a
malfunction.
CLIMATE SETTING SCREEN
Climate control settings can be changed on
the screen.
Available setting items may vary depending
on models and specifications.
Press the
CLIMATE button on the
lower display menu. The CLIMATE screen
will display on the lower display.LHA4686
LHA5299
Type A (if so equipped)
Monitor, climate, audio, phone and voice recognition systems4-37