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Problem: The power does not turn on.
↟Possible Cause: The fuse is disconnected. ↟Countermeasure: -Replace with a suitable fuse. -If the fuse is disconnected again, please contact your dealer.
↟Possible Cause: Device is not properly connected. ↟Countermeasure: Check to see that the device has been properly connected.
Problem: The system does not play.
↟Possible Cause: The vehicle battery is low. ↟Countermeasure: Charge the battery if the problem persists, contact your point of purchase or service center.
Problem: The image colour/tone quality is low.
↟Possible Cause: The brightness, saturation, and contrast levels are not set properly. ↟Countermeasure: Properly adjust the brightness, saturation, and contrast levels through Display Setup.
Problem: Sound does not work.
↟Possible Cause: The volume level is set to the lowest level. ↟Countermeasure: Adjust the volume level.
↟Possible Cause: The connection is not proper. ↟Countermeasure: Check to see that the device has been properly connected.
↟Possible Cause: The device is currently fast-forwarding, rewinding, scanning, or playing in slow mode. ↟Countermeasure: The sound will not work when the device is fast-forwarding, rewinding, scanning, or playing in slow mode.
Problem: The sound or image quality is low.
↟Possible Cause: Vibration is occurring from where the conversion switch has been installed. ↟Countermeasure: The sound may be short circuited and the image distorted if the device vibrates.
Problem: The USB does not work
↟Possible Cause: USB memory is damaged. ↟Countermeasure: Please use after formatting the USB into FAT 16/32, exFAT, NTFS format.
↟Possible Cause: USB memory has been contaminated. ↟Countermeasure: Remove any foreign substances on the contact surface of the USB memory and infotainment system.
↟Possible Cause: A separately purchased USB HUB is being used. ↟Countermeasure: Directly connect the USB memory with the infotainment system on the vehicle.
↟Possible Cause: A USB extension cable is being used. ↟Countermeasure: Directly connect the USB memory with the infotainment system on the vehicle.
↟Possible Cause: A USB which is not a Metal Cover Type USB Memory is being used. ↟Countermeasure: Use standard USB Memory.
↟Possible Cause: An HDD type, CF, SD Memory is being used. ↟Countermeasure: Use standard USB Memory.
↟Possible Cause: There are no music files which can be played. ↟Countermeasure: Only MP3, WMA file formats are supported. Please use only the supported music file formats.
TROUbLEShOOTING
1 JX1_AVNT_USA_QRG_ENG_MFL71279723.indd 112020-10-27 11:33:28
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