
MOBILE DEVICE DATA -
VEHICLES WITH: SYNC 3
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system. See Apps
(page 425).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes, for example, the vehicle
identification number of your vehicle, the
SYNC module serial number, odometer,
enabled apps, usage statistics and
debugging information. We retain it only
as long as necessary to provide the service,
to troubleshoot, for continuous
improvement and to offer you products
and services that may be of interest to you
according to your preferences and where
allowed by law.
If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity. The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information. See
Settings (page 427).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to the local Ford
website.
Note: To find out if your vehicle has
connectivity technology, visit
www .For dC onne c t e d . c om .
EMERGENCY CALL SYSTEM
DATA
When the emergency call system is active,
it may disclose to emergency services that
your vehicle has been in a crash involving
the deployment of an airbag or activation
of the fuel pump shut-off. Certain versions
or updates to the emergency call system
may also be capable of electronically or
verbally disclosing to emergency services
operators your vehicle location or other
details about your vehicle or crash to assist
emergency services operators to provide
the most appropriate emergency services.
If you do not want to disclose this
information, do not activate the emergency
call system.
Note: You cannot deactivate emergency
call systems that are required by law.
17
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Data Privacy

WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that
can call for help.
For more information, visit
www
. o wner .f or d . c om .
HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts, or
activates the fuel pump shut-off, your
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth®-enabled phone.
Not all crashes will deploy an airbag or
activate the fuel pump shut-off. If a
connected cell phone sustains damage or
loses its connection to SYNC during a
crash, SYNC will search for and try to
connect to a previously paired cell phone.
SYNC will then attempt to call the
emergency services.
Before making the call:
• SYNC provides about 10 seconds to
cancel the call. If you fail to cancel the
call, SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call and SYNC
makes a successful call a pre-recorded
message plays for the 911 operator. The
occupants in your vehicle are able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately because not all 911 systems
are capable of receiving this information
electronically.
During an emergency call the system
transmits vehicle data to the emergency
service. EMERGENCY CALL
REQUIREMENTS WARNING:
Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly. WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth®
enabled and compatible
cell phone to SYNC.
• A connected
Bluetooth® enabled
phone must have the ability to make
and maintain an outgoing call at the
time of the incident.
61
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing 911 Assist

Switching Automatic High Beam Control On or Off
To switch the system on or off, use the information display controls on the steering
wheel to select the following:
Action
Menu Item
Press the menu button.
Settings
Press the OK button.
Vehicle Settings
Press the
OK button.
Lighting
Press the
OK button.
Auto Highbeam
Automatic High Beam Indicator It illuminates to confirm when
the system is ready to assist.
Overriding Automatic High Beam
Control
Push the lever away from you to switch
between high beam and low beam.
Automatic High Beam Control Information Messages Description
Message
The camera has reduced visibility. Clean the windshield. If
the message continues to appear, have your vehicle checked
as soon as possible.
Front Camera Low Visib-
ility Clean Screen
The camera has malfunctioned. Wait a short period of time
for the camera to cool down. If the message continues to
appear, have your vehicle checked as soon as possible.
Front Camera Tempor-
arily Not Available
FRONT FOG LAMPS
Switching the Front Fog Lamps On
or Off
Only switch the front fog lamps on during
reduced visibility. You can switch the front fog lamps on if
any of the following occur:
•
You set the lighting control to the
parking lamps position.
• You set the lighting control to the
headlamps position.
• You set the lighting control to the
autolamps position and the headlamps
are on.
The front fog lamp button is on the lighting
control. Press the button to switch the
front fog lamps on or off.
104
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Lighting

GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: For your safety, some features are
speed-dependent. Their use is limited to
when your vehicle speed is not moving.
Information Display Controls Return button.
A
OK button.
B
Menu button.
C
Return Button
Use the return button to go back or to exit.
OK Button
Use the
OK button to make a selection.
You can also use it to scroll through a
menu.
Menu Button
Use the menu button on the main screen
to display the submenu. You can also use
it to go back to the main screen.
Information Display Menus
Main Menu Menu Item
Trip 1
or Trip 2
MyView
Driver Assist.
Navigation
115
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Information DisplaysE257718 ABC
E250032

Menu Item
Audio
Phone
Settings
Submenus
Trip 1 and Trip 2 Menu Item
Trip 1
Trip 2
Reset Individual Values
Configure View
MyView Menu Item
Digital Speedometer
Fuel Economy
Trip/Audio
Eco Coach
Calm Screen
Driver Assist. Menu Item
Traction Control
Blind Spot
Trailer Blind Spot
Pre-Collision Assist
Traffic Sign Recognition
Lane Keeping System Menu Item
Driver Alert
Hill Start Assist
Cross Traffic Alert
Eco Coach
Trailer Sway
Cruise Control
Speed Limiter
Rear Parking Aid
Navigation Menu Item
Home
Favorite Destinations
Previous Destinations
Audio Menu Item
Radio
USB device.
Bluetooth device.
Phone Menu Item
All Calls
Incoming Calls
Missed Calls
Outgoing Calls
116
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Information Displays

WHAT IS THE REAR
OCCUPANT ALERT SYSTEM
The rear occupant alert system monitors
vehicle conditions and notifies you to check
for rear seat occupants when you switch
the ignition off.
HOW DOES THE REAR
OCCUPANT ALERT SYSTEM
WORK
The system monitors when rear doors have
been opened and closed to indicate the
potential presence of an occupant in the
rear seat.
A message displays in the information and
entertainment display screen and an
audible warning sounds when you switch
the ignition off after any of the following
conditions have been met:
•
A rear door is opened or closed while
the ignition is on.
• You switch the ignition on within 15
minutes of a rear door opening and
closing.
• You switch the ignition on within 15
minutes of the alert having displayed
or sounded.
REAR OCCUPANT ALERT
SYSTEM PRECAUTIONS WARNING: On hot days, the
temperature inside the vehicle can rise
very quickly. Exposure of people or
animals to these high temperatures for
even a short time can cause death or
serious heat related injuries, including
brain damage. Small children are
particularly at risk. WARNING:
Do not leave children
or pets unattended in your vehicle.
Failure to follow this instruction could
result in personal injury or death.
REAR OCCUPANT ALERT
SYSTEM LIMITATIONS
The system does not detect the presence
of objects or passengers in the rear seat.
It monitors when rear doors are opened
and closed.
Note: It is possible to receive an alert when
there is no rear seat occupant, but alert
conditions are met.
Note: It is possible to receive no alert when
there is an occupant in the rear seat, if alert
conditions are not met. For example, if a rear
seat occupant does not enter the vehicle
through a rear door.
Note: The audible warning does not sound
when the front door is opened before you
switch the ignition off.
SWITCHING REAR OCCUPANT
ALERT SYSTEM ON AND OFF Press the button on the audio
unit.
1. Using the controls on the audio unit, select
Settings.
2. Switch Rear Occupant Alert on or off.
Semiannual Reminder
(If Equipped)
When you switch the system off, a
message appears every six months as a
reminder that the system is off. You can
switch the system back on or leave it off.
136
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Rear Occupant Alert System
(If Equipped)

SWITCHING REAR OCCUPANT
ALERT SYSTEM ON AND OFF -
VEHICLES WITH: SYNC 3
1. Press Settings on the touchscreen.
2. Press
Vehicle.
3. Switch
Rear Occupant Alert on or off.
Note: The default setting is on.
Note: Performing a master reset causes the
system to switch on again.
Semiannual Reminder
(If Equipped)
When you switch the system off, a
message appears every six months as a
reminder that the system is off. You can
switch the system back on or leave it off.
REAR OCCUPANT ALERT
SYSTEM INDICATORS -
VEHICLES WITH: SYNC Message
Check rear seats for occupants.
Displays when you switch the vehicle off
after the alert conditions are met. The message displays for a short
period of time. Press the
OK
button to acknowledge and
remove some messages from the
information display. REAR OCCUPANT ALERT
SYSTEM INDICATORS -
VEHICLES WITH: SYNC 3
Message
Check rear seats for occupants.
Displays when you switch your vehicle off
after the alert conditions are met.
The message displays for a short period of
time. Press
Close to acknowledge and
remove the message.
Note: Depending on your SYNC version, the
graphic may look different from what you
see here.
REAR OCCUPANT ALERT
SYSTEM AUDIBLE WARNINGS
Sounds when you switch your vehicle off
after the alert conditions are met.
The warning sounds for a short period of
time.
137
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Rear Occupant Alert System
(If Equipped)E281480 E350472

Possible Cause
Symptom
Vehicles or objects bordering the space may not be
correctly parked.
Your vehicle stopped too far past the parking space.
The tires may not be correctly installed or maintained.
For example, not inflated correctly, improper size, or of
different sizes.
A repair or alteration changes the detection capabilities.
A parked vehicle has a high attachment. For example,
a salt sprayer, snowplow or moving truck bed.
The parking space length or position of parked objects
changes after your vehicle passes the space.
You are using a spare tire or a tire that is significantly
worn more than the other tires.
The temperature around your vehicle quickly changes.
For example, driving from a heated garage into cold
outside temperature, or after leaving a car wash.
REAR VIEW CAMERA -
VEHICLES WITH: PARKING AID
CAMERA WARNING: The rear view camera
system is a reverse aid supplement
device that still requires the driver to use
it in conjunction with the interior and
exterior mirrors for maximum coverage. WARNING:
Objects that are close
to either corner of the bumper or under
the bumper, might not be seen on the
screen due to the limited coverage of the
camera system. WARNING:
The operation of the
camera depends on the outside
temperature, vehicle and road
conditions. WARNING:
Reverse your vehicle
slowly. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death. WARNING:
Use caution when the
rear cargo door is ajar. If the rear cargo
door is ajar, the camera will be out of
position and the video image could be
incorrect. All guide lines disappear when
the rear cargo door is ajar. Failure to
follow this instruction could result in
personal injury.
193
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Parking Aids