Fuel and Refueling
Safety Precautions
.......................................151
Fuel Quality - E85 .........................................
151
Fuel Quality - Gasoline ..............................
153
Fuel Filler Funnel Location .......................
153
Running Out of Fuel ....................................
153
Refueling .........................................................
155
Engine Emission Control
Emission Law ................................................
158
Catalytic Converter - 3.5L Duratec/3.5L Ecoboost™ ................................................
159
Transmission
Automatic Transmission ............................
161
Tow/Haul ........................................................
163
All-Wheel Drive
Using All-Wheel Drive ................................
165
Brakes
General Information ...................................
170
Hints on Driving With Anti-Lock Brakes ........................................................................\
.
170
Hill Start Assist ..............................................
171
Auto Hold ........................................................
172
Parking Brake - Vehicles With: Conventional Mechanical
Parking Brake
Applying the Parking Brake ......................
174
Releasing the Parking Brake ....................
174
Parking Brake Audible Warning ..............
174
Parking Brake – Troubleshooting ..........
174
Parking Brake - Vehicles With: Push Down Parking Brake
Applying the Parking Brake ......................
175
Releasing the Parking Brake ....................
175Pushing the Parking Brake Lever Down
........................................................................\
.
175
Parking Brake Audible Warning ..............
175
Parking Brake – Troubleshooting ..........
176
Electric Parking Brake
What Is the Electric Parking Brake .........
177
Applying the Electric Parking Brake .......
177
Applying the Electric Parking Brake in an Emergency ..................................................
177
Manually Releasing the Electric Parking Brake .............................................................
177
Automatically Releasing the Electric Parking Brake .............................................
177
Electric Parking Brake Audible Warning ........................................................................\
.
178
Releasing the Electric Parking Brake if the Vehicle Battery Has Run Out of
Charge ..........................................................
178
Electric Parking Brake – Troubleshooting ........................................................................\
.
178
Traction Control
Principle of Operation ...............................
180
Using Traction Control ..............................
180
Stability Control
Principle of Operation .................................
181
Using Stability Control ...............................
182
Parking Aids
Principle of Operation ................................
183
Parking Aid .....................................................
184
Rear Parking Aid ...........................................
185
Front Parking Aid .........................................
187
Side Sensing System .................................
189
Active Park Assist .........................................
191
Rear View Camera - Vehicles With: Parking Aid Camera ................................
193
180 Degree Camera ....................................
196
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WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this manual was
correct at the time of publication, but as
technology rapidly changes, we
recommend that you visit the local Ford
website for the latest information.
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note: Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example wheel speed, deceleration,
lateral acceleration and seatbelt
status. •
Events or errors in essential systems,
for example headlamps and brakes.
• System responses to driving situations,
for example airbag deployment and
stability control.
• Environmental conditions, for example
temperature.
Some of this data, when used in
combination with other information, for
example an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
Services That We Provide
If you use our services, we collect and use
data, for example account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
For additional information about our
privacy policy, refer to the local Ford
website.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services equipped with
your vehicle or to which you subscribe. We
take no responsibility for services that third
parties provide.
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WARNING: Do not plug optional
electrical accessories into the cigar
lighter socket. Incorrect use of the cigar
lighter can cause damage not covered
by the vehicle warranty, and can result
in fire or serious injury. WARNING:
Do not use a power
point for operating a cigar lighter.
Incorrect use of the power points can
cause damage not covered by the
vehicle warranty, and can result in fire or
serious injury.
Do not use the power point over the vehicle
capacity of 12 volt DC 180 watts or a fuse
may blow.
Note: Do not hang any accessory from the
accessory plug.
Note: Always keep the power point caps
closed when not in use.
Note: The power points turn off after 30
minutes when the ignition is switched off.
The power points could turn off earlier if the
vehicle battery charge level is low.
Run the vehicle for full capacity use of the
power point.
To prevent the battery from running out of
charge:
• Do not use the power point longer than
necessary when the vehicle is not
running.
• Do not leave devices plugged in
overnight or when you park your vehicle
for extended periods.
Power points may be in the following
locations:
• Inside the instrument panel storage
compartment.
• On the front of the center console.
• Inside the cargo area. 110 Volt - 150 Watt Capacity AC
Power Outlet WARNING:
Do not keep electrical
devices plugged in the power point
whenever the device is not in use. Do not
use any extension cord with the 110 volt
AC power point, since it will defeat the
safety protection design. Doing so may
cause the power point to overload due
to powering multiple devices that can
reach beyond the 150 watt load limit and
could result in fire or serious injury. The power point is on the parking brake
console.
When the indicator light on the power point
is:
•
On: The power point is providing power.
• Off: The power point is not providing
power.
• Flashing: The power point is in fault
mode.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Note:
If your vehicle has an engine cover
remove the cover before application of
Motorcraft Engine Shampoo and Degreaser.
Immediately rinse away any over spray.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
• Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
• Clean the windshield with a
non-abrasive glass cleaner. When
cleaning the interior of the windshield,
avoid getting any glass cleaner on the
instrument panel or door panels. Wipe
any glass cleaner off these surfaces
immediately.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate. Note:
Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
CLEANING THE INTERIOR
Note: Do not allow air fresheners and hand
sanitizers to spill on interior surfaces. If a
spill occurs, wipe off immediately. Damage
may not be covered by the vehicle Warranty.
Note: Do not use household cleaning
products or glass cleaners, which can stain
and discolor the fabric and affect the flame
retardant abilities of the seat materials.
Note: We recommend distilled water when
cleaning.
Fabric, Carpets, Cloth Seats,
Headliners and Floor Mats
Note: Avoid soaking any surface. Do not
use excessive amounts of water to clean
the vehicle interior.
Note: To avoid spots or discoloration, clean
the entire surface.
To clean:
• Remove dust and loose dirt with a
vacuum cleaner or brush.
• Wipe the surface with a soft, damp
cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately, but do not soak or the
ring will set.
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Body
•
Wash your vehicle thoroughly to
remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing
and the underside of front fenders.
• Periodically wash your vehicle if it is
stored in exposed locations.
• Touch-up exposed or primed metal to
prevent rust.
• Cover chrome and stainless steel parts
with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary
when you wash your vehicle.
• Lubricate all hood, door and luggage
compartment hinges and latches with
a light grade oil.
• Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents.
Engine
• Change the engine oil and filter prior to
storage because used engine oil
contains contaminates which may
cause engine damage.
• Start the engine every 15 days for a
minimum of 15 minutes. Run at fast idle
with the climate controls set to defrost
until the engine reaches normal
operating temperature.
• With your foot on the brake, shift
through all the gears while the engine
is running.
• We recommend that you change the
engine oil before you use your vehicle
again.
Fuel system
• Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the
fuel pump nozzle. Cooling system
•
Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling
system leaks and that fluid is at the
recommended level.
Battery
• Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery,
we recommend that you disconnect
the battery cables to maintain battery
charge for quick starting.
Note: It is necessary to reset memory
features if battery cables are disconnected.
Brakes
• Make sure the brakes and parking brake
release fully.
Tires
• Maintain recommended air pressure.
Miscellaneous
• Make sure all linkages, cables, levers
and pins under your vehicle are covered
with grease to prevent rust.
• Move vehicles at least 25 ft (7.5 m)
every 15 days to lubricate working parts
and prevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out of
storage, do the following:
• Wash your vehicle to remove any dirt
or grease film build-up on window
surfaces.
• Check windshield wipers for any
deterioration.
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If a crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts, or
activates the fuel pump shut-off, your
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth®-enabled phone.
See
Supplementary Restraints System
(page 50). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 249).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On or Off
Press the Settings button then select: Action and Description
Menu
Item
Select the desired option, on
or off.
911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth®
enabled and compatible
cell phone to SYNC.
• A connected
Bluetooth® enabled
phone must have the ability to make
and maintain an outgoing call at the
time of the incident.
• A connected
Bluetooth® enabled
phone must have adequate network
coverage, battery power and signal
strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle are
able to talk with the operator. Be prepared
to provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing SYNC™