2021 FORD TRANSIT page 427

Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (for example name, gender,
age, and crash location) is recorded.
However, parties, such as law enforcement,
could combine the event data recorder data
with the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
SETTINGS DATA
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe. See Settings (page 427).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets. Entertainment Data
Data recorded includes, for example:
•
Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
CONNECTED VEHICLE DATA -
VEHICLES WITH: MODEM The modem has a SIM. The
modem was enabled when your
vehicle was built and periodically
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example diagnostic
information. These messages could
include information that identifies your
vehicle, the SIM and the electronic serial
number of the modem. Cell phone network
service providers could have access to
additional information, for example cell
phone network tower identification. For
additional information about our privacy
policy, visit
www .For dC onne c t e d . c om or
refer to your local Ford website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle
data by changing the modem settings.
See
Connected Vehicle (page 371).
Note: The service can be unavailable or
interrupted for a number of reasons, for
example environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
modem, visit
www .For dC onne c t e d . c om .
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MOBILE DEVICE DATA -
VEHICLES WITH: SYNC 3
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system. See Apps
(page 425).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes, for example, the vehicle
identification number of your vehicle, the
SYNC module serial number, odometer,
enabled apps, usage statistics and
debugging information. We retain it only
as long as necessary to provide the service,
to troubleshoot, for continuous
improvement and to offer you products
and services that may be of interest to you
according to your preferences and where
allowed by law.
If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity. The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information. See
Settings (page 427).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to the local Ford
website.
Note: To find out if your vehicle has
connectivity technology, visit
www .For dC onne c t e d . c om .
EMERGENCY CALL SYSTEM
DATA
When the emergency call system is active,
it may disclose to emergency services that
your vehicle has been in a crash involving
the deployment of an airbag or activation
of the fuel pump shut-off. Certain versions
or updates to the emergency call system
may also be capable of electronically or
verbally disclosing to emergency services
operators your vehicle location or other
details about your vehicle or crash to assist
emergency services operators to provide
the most appropriate emergency services.
If you do not want to disclose this
information, do not activate the emergency
call system.
Note: You cannot deactivate emergency
call systems that are required by law.
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Active guidelines.
A
Centerline.
B
Fixed guideline: Green zone.
C
Fixed guideline: Yellow zone.
D
Fixed guideline: Red zone.
E
Rear bumper.
F
If the vehicle battery is disconnected, the
guidelines are not fully functional directly
after the battery is reconnected. The
guidelines become fully functional after
you drive your vehicle as straight as
possible for five minutes at a minimum
speed of 31.1 mph (50 km/h). The system uses three types of guidelines
to help you see what is behind your vehicle:
•
Active guidelines show the intended
path of your vehicle when reversing.
• The centerline helps align the center
of your vehicle with a trailer.
• Fixed guidelenes show the actual path
of your vehicle when reversing in a
straight line.This can be helpful when
backing into a parking space or aligning
your vehicle with another object.
Active guidelines are only available with
fixed guidelines. To use active guidelines,
turn the steering wheel to point the
guidelines toward an intended path. If you
change the steering wheel position when
driving in reverse (R), your vehicle might
deviate from the original intended path.
The fixed and active guidelines fade in and
out depending on the steering wheel
position. When the steering wheel position
is straight the active guidelines are not
visible. Objects in the red zone are closest
to your vehicle and objects in the green
zone are further from your vehicle.
Note: Guidelines are only available when
the transmission is in reverse (R).
System Settings
You can adjust the camera settings using
the vehicle settings menu.
See Settings
(page 427).
Manual Zoom WARNING:
When manual zoom is
on, the full area behind your vehicle may
not show. Be aware of your surroundings
when using the manual zoom feature.
Manual zoom is only available when you
shift the transmission into reverse (R).
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Selectable settings for this feature are
Zoom in (+) and Zoom Out (-). Press the
symbol in the camera screen to change the
view. The default setting is Zoom OFF. The
rear bumper remains in the image as a
reference point.
Note:
Only the centerline shows when you
switch on manual zoom.
Rear View Camera Delay
You can switch this feature on or off using
the vehicle settings menu. See Settings
(page 427). The default setting is off.
When shifting the transmission out of
reverse (R) and into any gear other than
park (P), the camera image remains in the
display until:
• Your vehicle speed sufficiently
increases.
• You shift your vehicle into park (P).
Enhanced Parking Aids or Park
Pilot
(If Equipped)
You can switch this feature on or off using
the vehicle settings menu. See
Settings
(page 427).
When the reverse sensing system detects
an object, it displays red, yellow and green
indicators at the top of the image.
180 DEGREE CAMERA WARNING:
The rear view camera
system is a reverse aid supplement
device that still requires the driver to use
it in conjunction with the interior and
exterior mirrors for maximum coverage. WARNING:
Objects that are close
to either corner of the bumper or under
the bumper, might not be seen on the
screen due to the limited coverage of the
camera system. WARNING:
Use caution when
turning camera features on or off when
the transmission is not in park (P). Make
sure your vehicle is not moving. WARNING: You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in
the loss of control of your vehicle,
personal injury or death.
Note: Use caution using the 180 view when
any of the doors are ajar. If a door is ajar, the
camera will be out of position and the video
image may be incorrect.
Front View Camera WARNING:
The front camera
system still requires the driver to use it
in conjunction with looking out of your
vehicle.
Note: The system turns off the front video
image when your vehicle is in motion at low
speed, except when in reverse (R).
Note: The area displayed on the screen may
vary according to your vehicle's orientation
or road condition.
Note: The camera system may not operate
correctly if mud, water or debris obstructs
the camera's view. You can clean the lens
with a soft, lint-free cloth and non-abrasive
cleaner or by using your front washer.
See
Wipers and Washers (page 97).
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GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
About SYNC
The system allows you to interact with the
entertainment, information and
communication systems on your vehicle
using voice commands and a touchscreen.
The system provides easy interaction with
audio, phone, navigation, mobile apps and
settings.
Note: You can switch the system on and
use it for up to an hour without switching
the ignition on.
Note: You can use the system after you
switch the ignition off for up to 10 minutes
or until you open a door.
Note: For your safety, some features are
speed-dependent. Their use is limited to
when your vehicle speed is less than 3 mph
(5 km/h). Using the Touchscreen
Status bar.
A
Home screen.
B
Clock. See Settings (page 427).
C
Outside air temperature.
D
Feature bar.
E
Status Bar Cell phone microphone muted.
Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
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Automatic crash notification
system off.
Cell phone network signal
strength.
Vehicle data sharing on.
Vehicle location sharing on.
Vehicle data and vehicle location
sharing on.
Wireless charger active.
Feature Bar Select to use the radio, a USB, a
media player or a Bluetooth
device. See Entertainment
(page 408). Select to adjust climate settings
Select to make calls and access
the phonebook on your cell
phone. See
Phone (page 418).
Select to use the navigation
system.
See Navigation (page
419). Select to search for and use
compatible apps on your iOS or
Android device. See Apps (page
425
). Select to adjust system settings.
See
Settings (page 427).
Cleaning the Touchscreen
See
Cleaning the Interior (page 305). Updating the System
Updating the System Using a USB Drive
Downloading an Update
1. Go to the SYNC update page on the
local Ford website.
2. Download the update.
Note: The website notifies you if an update
is available.
3. Insert a USB drive into your computer.
Note: The USB drive needs to be empty and
meet the minimum requirements detailed
on the website.
4. Follow the instructions provided to download the update to the USB drive.
Installing an Update
Note: You can use the system when an
installation is in progress.
1. Disconnect all other USB devices from
the USB ports.
2. Connect the USB drive with the update
to a USB port.
Note: Installation starts automatically
within 10 minutes.
Updating the System Using a Wi-Fi
Network Connection
Connecting to a Wi-Fi Network Select the settings option on the
feature bar.
1. Select
Automatic Updates.
2. Select
System Wi-Fi.
3. Switch
System Wi-Fi on.
4. Select
Available Wi-Fi Networks.
5. Select an available Wi-Fi network.
Note: Enter the network password to
connect to a secure network.
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Troubleshooting Tips
Action
Cause
Message
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring Signal
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the Siri-
usXM satellite or SiriusXM
tower to your vehicle antenna.
Satellite acquiring
signal…
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating…
Contact SiriusXM at 1-888-
539-7474 to resolve subscrip-
tion issues.
Your satellite service is no
longer available.
Questions? Call 1-
888-539-7474
Use the channel guide or the
Sirius XM Settings tile to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found. Check
channel guide.
No action required.
SiriusXM has updated the
channels available for your
vehicle.
SIRIUS Subscription
updated
HD Radio ™ Information (If
Available)
To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 427). Note:
HD Radio broadcasts are not
available in all markets.
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Description
Menu Item
Adjust navigation settings. See Settings (page 427).
Navigation Settings
View information about your current location.
Where Am I?
Cancel route guidance.
Cancel Route
View the entire current route on the map.
View Route
View an alternative route compared to your current one.
Detour
Change the order or remove waypoints.
Edit Waypoints
The system determines the order of waypoints for you.
Optimize Order
Go to the next screen and start the new route.
Go
Adjusting the Guidance Prompt
Volume
Turn the volume control when a guidance
prompt plays to adjust the volume.
Note: If you have inadvertently adjusted
the volume to zero, press the turn indicator
button to play the last voice prompt and
then adjust the volume to the desired level.
Muting Guidance Prompts Select the mute option on the
screen to mute guidance
prompts.
Note: The system mutes the next and all
future guidance prompts.
Adding Waypoints
You can add a waypoint to a navigation
route as a destination along your route.
You can add up to five waypoints.
1. Select the search option on the map.
2. Set a destination.
3. Select
Add Waypoint.
4. Select
Go. Canceling Route Guidance Select the route guidance menu
option on the active guidance
screen.
Select
Cancel Route. Note:
The route guidance menu option is
always in the bottom right-hand corner of
the main map.
cityseeker
(If Equipped)
Note: cityseeker point of interest (POI)
information is limited to approximately 1,110
cities (1,049 in the United States, 36 in
Canada and 15 in Mexico).
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