
To install floor mats that have eyelets,
position the floor mat eyelet over the
retention post and press down to lock in
position. Repeat for all eyelets on the floor
mat.
To remove the floor mats, reverse the
installation procedure.
Note:
Regularly check the floor mats to
make sure they are secure.
248
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Driving HintsE142666

California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18,000 mi (29,000 km), whichever
occurs first:
1.
Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes. THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator considers
the testimony provided and makes a
decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within 40
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information that follows, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
258
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Customer Assistance

REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform Transport Canada and Ford of
Canada.Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-
vehicles.html (English)
Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-
automobiles.html (French)
Website
1-800-333-0510
Phone Ford of Canada Contact Information
www.ford.ca
Website
1-800-565-3673
Phone
262
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Customer Assistance

2. Slightly lift the hood.
3. Move the catch to the left. 4.
Open the hood. Support the hood with
the strut.
Closing the Hood
1. Remove the strut from the catch and secure it correctly in the clip.
2. Lower the hood and allow it to drop under its own weight for the last
8–12 in (20– 30 cm).
Note: Make sure that the hood is correctly
closed.
279
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing MaintenanceE217707
2
3 E87786

2. Clean the area around the air tube to
air filter cover connection to prevent
debris from entering the system and
then loosen the bolt on the air tube
clamp so the clamp is no longer snug
to the air tube. It is not necessary to
completely remove the clamp. Pull the
air tube off from the air filter cover.
3. Release the clamps that secure the air
filter cover to the air filter housing. 4.
Carefully lift the air filter housing cover.
Remove the air filter element from the
air filter housing.
5. Install a new air filter element.
6. Replace the air filter housing cover. Engage the clamps that secure the air
filter housing cover to the air filter
housing. Be careful not to crimp the
filter element edges between the air
filter housing and cover. Make sure
that the tabs on the edge are correctly
aligned into the slots.
7. Slip the air tube onto the air filter cover
and snugly tighten the bolt on the air
tube clamp, but do not overtighten.
8. Reconnect the intake air temperature sensor electrical connector to the
outlet tube. Make sure the locking tab
on the connector is in the locked
position. ENGINE COOLING FAN WARNING: Keep your hands and
clothing clear of the engine cooling fan.
Under certain conditions, the engine
cooling fan may continue to run for several
minutes after you switch your vehicle off.
ENGINE COOLANT CHECK WARNING:
Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury. WARNING:
Do not put coolant in
the windshield washer reservoir. If
sprayed on the windshield, coolant could
make it difficult to see through the
windshield. WARNING:
To reduce the risk of
personal injury, make sure the engine is
cool before unscrewing the coolant
pressure relief cap. The cooling system
is under pressure. Steam and hot liquid
can come out forcefully when you loosen
the cap slightly. WARNING:
Do not add coolant
further than the MAX mark.
When the engine is cold, check the
concentration and level of the coolant at
the intervals listed in the scheduled
maintenance information. See Scheduled
Maintenance
(page 446).
285
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing MaintenanceE174669

7.
Remove the battery terminal cover and
remove the negative (-) terminal.
Note: Single batteries could be mounted
the opposite way around in the battery tray.
The negative terminal is toward the rear of
your vehicle. 8.
Release the retaining clips and remove
the cover.
9. Remove the cable securing clips from the cover. 10.
Remove the positive (+) terminal and
remove the battery.
Note: Batteries are heavy.
11. Move the second battery toward the rear of your vehicle and remove the
negative (
-) terminal.
12. Remove the positive (+) terminal and
remove the battery.
Replacing the Battery WARNING:
Make sure that you
securely fasten the seat runner bolts
before installing the covers.
You must replace the battery with one of
exactly the same specification.
To install, reverse the removal procedure.
Note: Make sure that you correctly install
the battery terminal covers, battery cover
and battery cable clips.
292
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing MaintenanceE162774 8
E162775 E162776

Note:
Do not raise the spare wheel bracket
without a wheel attached. Damage to the
winch mechanism could occur.
Vehicle Jack WARNING: Do not work on your
vehicle when the jack is the only support
as your vehicle could slip off the jack.
Failure to follow this instruction could
result in personal injury or death. WARNING:
To help prevent your
vehicle from moving when changing a
wheel, shift the transmission into park
(P), set the parking brake and use an
appropriate block or wheel chock to
secure the wheel diagonally opposite to
the wheel being changed. For example,
when changing the front left wheel,
place an appropriate block or wheel
chock on the right rear wheel. WARNING:
Do not attempt to
change a tire on the side of the vehicle
close to moving traffic. Pull far enough
off the road to avoid the danger of being
hit when operating the jack or changing
the wheel. WARNING:
Always use the jack
provided as original equipment with your
vehicle. If using a jack other than the one
provided, make sure the jack capacity is
adequate for the vehicle weight,
including any vehicle cargo or
modifications. If you are unsure if the jack
capacity is adequate, contact the
authorized dealer. WARNING:
Switch off the running
boards before jacking or placing any
object under your vehicle. Never place
your hand between the extended running
board and your vehicle. A moving running
board may cause injury. Note:
Passengers should not remain in the
vehicle when the vehicle is being jacked.
Note: Vehicles with a Temporary Mobility
Kit do not have a vehicle jack or a lug
wrench.
Vehicle Jack Storage The jack, jack handle and wheel brace are
in a storage compartment in the front
right-hand side stepwell.
Note:
The vehicle jack is in the load space
area on vehicles with rear climate control.
344
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Wheels and TiresE218059

WARNING: When you install a
wheel, always remove any corrosion, dirt
or foreign materials present on the
mounting surfaces of the wheel or the
surface of the wheel hub, brake drum or
brake disc that contacts the wheel. Make
sure to secure any fasteners that attach
the rotor to the hub so they do not
interfere with the mounting surfaces of
the wheel. Installing wheels without
correct metal-to-metal contact at the
wheel mounting surfaces can cause the
wheel nuts to loosen and the wheel to
come off while your vehicle is in motion,
resulting in loss of vehicle control,
personal injury or death. WARNING:
Only use the specific
lug nuts and wheels supplied with your
vehicle. If in doubt, contact an authorized
dealer. WARNING:
Do not install alloy
wheels using lug nuts designed for use
with steel wheels. WARNING:
The lug nuts of alloy
wheels and spoked steel wheels can also
be used for the steel spare wheel for a
short time (maximum two weeks).
1. Install the wheel. 2. Install all of the lug nuts and partially
tighten them in the sequence shown.
3. Lower your vehicle and remove the vehicle jack.
4. Fully tighten all of the lug nuts in the sequence shown.
5. Install the wheel trim.
Note: Make sure that the lug nuts are fully
seated against the wheel.
Note: Alloy wheel lug nuts are suitable for
use on a steel spare wheel.
Note: If the spare wheel is not the same
type and size as your vehicle road wheel
replace it as soon as possible.
349
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Wheels and TiresE70961
1
2
3
4
5 6
1
2
3
4
5