Scrolling Through the Menu
Options
Selecting a Menu Option
Selecting the Radio
Press release the button to
select radio mode.
Press and release the button
again to display the available radio
sources. Repeatedly press the button to
scroll through the available radio sources. Switching the Audio Unit On and
Off Press and release the button.
Switching the Display On and Off Press and release the button.
Using a Cell Phone Press and release to make a call
from a recent call list, contact
list or dial a number.
Using Seek, Fast Forward and
Reverse Press and release the button to
skip to the next track.
Press and hold the button to fast
forward through the track. Press and release the button to
return to the beginning of a track.
Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind.
In radio mode, select a frequency band and
press and release either button. The
system stops at the first station it finds in
that direction.
In satellite radio mode, press and release
to select the next or previous satellite radio
station. If you select a specific category,
such as jazz, rock or news, press to find the
next or previous station in the category you
select.
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Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Audio SystemE248947 E248946 E272035
Helpful Hints
•
Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken commands.
• Before giving a voice command, wait
for the system announcement to finish,
followed by a single tone. Any
command spoken before this does not
register with the system.
• Speak naturally, without long pauses
between words.
• You can interrupt the system at any
time while it is speaking by pressing the
voice button. You can cancel a voice
session by pressing and holding the
voice button. System Interaction and Feedback
The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
interaction. You can customize the voice
recognition system to provide more or less
instruction and feedback.
The default setting is to a higher level of
interaction in order to help you learn to use
the system. You can change these settings
at any time.
Adjusting the Interaction Level Press the voice button. When
prompted, say:
Action and Description
Voice Command
Provides more detailed interaction and
guidance. (Recommended for first time
users.)
Interaction Mode Standard
Provides less audible interaction and guid-
ance.
Interaction Mode Advanced
Phone Confirmation
Using phone confirmations the system
asks you to verify before placing any calls.
To adjust this setting press the voice button, when prompted say: Action and Description
Voice Command
When enabled, this feature will prompt you
to confirm any voice initiated call command
prior to the call being placed.
Phone Confirmation Off
The system will make a best guess; you
may still occasionally be asked to confirm
settings.
Phone Confirmation On
309
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing SYNC™E142599
When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and Example
Interval 1
Normal
7,500– 10,000 mi
(12,070– 16,093 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5,000– 7,500 mi
(8,046– 12,070 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3,000–5,000 mi
(4,828–8,046 km) Maximum load or towing
Extreme hot or cold operation
Extended engine idling
1 Hybrid vehicles may achieve longer distances between oil changes, but do not exceed
the 1 year maximum oil change interval. Remaining oil life can be accessed through the
information display. See Information Displays (page 84).
Normal Maintenance Intervals At Every Oil Change Interval as Indicated by the Information Display
1
Change the engine oil and filter. 2
Rotate the tires.
Perform a multi-point inspection, recommended.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the front axle.
Inspect the rear axle and U-joints.
Inspect the half-shaft boots.
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Taiwan Territory
Note: In accordance with the management
approach of low-power radio wave
radiation motors:
Article 12: For approved and certified
low-power radiation motor models,
companies, firms or users must not alter
the frequency, increase the power or
change the characteristics and functions
of the original design without authorization.
Article 14: The usage of low-power
radio-frequency motors must not affect
aviation safety and interfere with legal
telecommunications. Should interference
be detected, immediately stop using the
device and only resume usage after
ensuring that there is no longer any
interference. For the legal
telecommunication and wireless
telecommunication of the telco, the
low-power radio frequency motor must be
able to tolerate legal limits of interference
from telecommunication, industrial,
scientific and radio wave equipment.
SUNA TRAFFIC CHANNEL – TERMS
AND CONDITIONS
By activating, using and/or accessing the
SUNA Traffic Channel, SUNA Predictive or
other content or material provided by
Intelematics (together,
SUNA Products
and/or Services), you must accept
certain terms and conditions. The following
is a brief summary of the terms and
conditions that apply to you. To view the
full terms and conditions relevant to your
use of the SUNA Products and/or Services,
please consult: Website
www.sunatraffic.com.au/termsandcon- ditions/
1. Acceptance By using SUNA Products and/or Services,
you will be deemed to have accepted and
agreed to be bound by the terms and
conditions fully detailed at: Website
www.sunatraffic.com.au/termsandcon- ditions/
2. Intellectual Property
SUNA Products and/or Services are for
your personal use. You may not record, or
retransmit the content, nor use the content
in association with any other traffic
information or route guidance service or
device not approved by Intelematics. You
obtain no right of ownership in any
Intellectual Property Rights (including
copyright) in the data that is used to
provide SUNA Products and/or Services.
3. Appropriate Use
SUNA Products and/or Services are
intended as an aid to personal motoring
and travel planning, and do not provide
comprehensive or accurate information on
all occasions. On occasions, you may
experience additional delay as a result of
using SUNA Products and/or Services. You
acknowledge that it is not intended, or
suitable, for use in applications where time
of arrival or driving directions may impact
the safety of the public or yourself.
4. Use of SUNA Products and Services
while driving
You, and other authorised drivers of the
vehicle in which SUNA Products and/or
Services are available or installed and
active, remain at all times responsible for
observing all relevant laws and codes of
safe driving. In particular, you agree to only
actively operate SUNA Products and/or
Services when the Vehicle is at a complete
stop and it is safe to do so.
396
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A
A/C
See: Climate Control.......................................... 101
About This Manual...........................................7
ABS See: Brakes............................................................. 151
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 152
Accessories See: Replacement Parts
Recommendation............................................ 10
Adjusting the Headlamps.........................233 Vertical Aim Adjustment................................. 233
Adjusting the Steering Wheel...................65
Airbag Disposal
...............................................53
Air Conditioning See: Climate Control.......................................... 101
Air Filter See: Changing the Engine Air Filter -
3.0L..................................................................... 224
See: Changing the Engine Air Filter - 3.3L..................................................................... 225
Alarm See: Anti-Theft Alarm........................................ 63
All-Wheel Drive
.............................................144
Anti-Theft Alarm............................................63
Alarm System........................................................ 63
Arming the Alarm................................................. 63
Disarming the Alarm........................................... 63
Object Detection.................................................. 64
Police Perimeter Alert Settings...................... 64
Police Perimeter Alert System........................ 63
Switching the Police Perimeter Alert On and Off................................................................ 63
System Configuration........................................ 64
System Error.......................................................... 64
Triggering the Alarm............................................ 63
Appendices....................................................369
At a Glance........................................................18
Audible Warnings and Indicators.............82 Automatic Transmission Warning
Chime.................................................................. 83
Headlamps On Warning Chime...................... 82
Key in Ignition Warning Chime........................ 82
Parking Brake On Warning Chime.................. 82Audio Control..................................................65
Auxiliary Steering Wheel Controls.................66
You can operate the following functions
with the control:.............................................. 65
Audio System
................................................303
General Information......................................... 303
Audio Unit
......................................................303
Accessing the Sound Settings...................... 303
Accessing the System Settings................... 304
Adjusting the Volume...................................... 304
Changing Radio Stations............................... 304
Pausing or Playing Media............................... 304
Returning to the Previous Screen...............304
Scrolling Through the Menu Options........305
Selecting a Menu Option................................ 305
Selecting Media................................................. 304
Selecting the Radio.......................................... 305
Switching the Audio Unit On and Off........305
Switching the Display On and Off..............305
Using a Cell Phone............................................ 305
Using Seek, Fast Forward and Reverse............................................................. 305
Autolamps........................................................70 Windshield Wiper Activated
Headlamps........................................................ 70
Automatic Climate Control.......................101 Directing the Airflow........................................... 101
Setting the Blower Motor Speed................... 101
Setting the Temperature.................................. 101
Switching Auto Mode On and Off.................101
Switching Maximum Air Conditioning On and Off.............................................................. 103
Switching Maximum Defrost On and Off....................................................................... 103
Switching Recirculated Air On and Off....................................................................... 103
Switching the Air Conditioning On and Off....................................................................... 102
Switching the Climate Control On and Off....................................................................... 102
Automatic Transmission
............................142
If Your Vehicle Gets Stuck in Mud or
Snow................................................................... 142
Understanding the Positions of Your Automatic Transmission............................. 142
Automatic Transmission Fluid Check............................................................230
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Changing a Road Wheel...........................268
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 269
Tire Change Procedure.................................... 270
Changing the 12V Battery
..........................231
Battery Management System....................... 232
Remove and Reinstall the Battery...............233
Changing the Engine Air Filter - 3.0L................................................................224
Changing the Engine Air Filter - 3.3L.................................................................225
Changing the Front Wiper Blades.........235
Changing the Rear Wiper Blades
...........236
Checking the Wiper Blades......................235
Child Restraint and Seatbelt Maintenance.................................................38
Child Restraint Positioning
.........................30
Child Safety......................................................20 General Information............................................ 20
Child Safety Locks..........................................32 Left-Hand Side...................................................... 32
Right-Hand Side................................................... 32
Cleaning Products
.......................................238
Materials............................................................... 238
Cleaning the Engine...................................240
Cleaning the Exterior
..................................239
Cleaning the Exterior Lamps......................... 239
Cleaning the Exterior Precautions...............239
Exterior Chrome Parts...................................... 239
Exterior Plastic Parts........................................ 239
Stripes or Graphics............................................ 239
Underbody........................................................... 240
Under Hood......................................................... 240
Cleaning the Instrument Panel and Instrument Cluster Lens
.........................242
Cleaning the Interior....................................241 Mirrors..................................................................... 241
Cleaning the Wheels
..................................242
Cleaning the Windows and Wiper Blades............................................................241
Climate Control..............................................101
Cold Weather Precautions
........................192
Collision, Damage or Fire Event..............198 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries...................... 198
Coolant Check See: Engine Coolant Check............................ 226Crash Sensors and Airbag Indicator........47
Airbags and Police Equipment....................... 48
Cross Traffic Alert.........................................170 Cross Traffic Alert Behavior When Trailer
is Attached........................................................ 173
Cross Traffic Alert Indicator............................. 173
Cross Traffic Alert Information Messages........................................................... 173
Cross Traffic Alert System Limitations........................................................ 172
Cross Traffic Alert System Sensors..............172
Switching the System On and Off................173
Using Cross Traffic Alert.................................... 171
Cruise Control
.................................................66
Cruise Control Indicators...........................166
Customer Assistance
..................................201
Customer Information................................337
Radio Frequency Certification Labels........337
D
Data Privacy
......................................................13
Services That Third Parties Provide...............13
Services That We Provide.................................. 13
Daytime Running Lamps - Vehicles With: Configurable Daytime Running
Lamps...............................................................71
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL)..............71
Decommissioning Requirements
..........336
Dark Car................................................................. 336
Integrated Computer Screen........................ 336
OBD-II Split Connector.................................... 336
Police Engine Idle.............................................. 336
Police Perimeter Alert...................................... 336
Pre-Collision Assist Disable........................... 336
Rear Camera On Demand.............................. 336
Vehicle Sealing of Aftermarket Equipment ....................................................... 336
Decommissioning the Vehicle
................336
Direction Indicators.........................................71
Doors and Locks.............................................58
Drive Mode Control......................................178 Drive Modes.......................................................... 178
Drive Modes
....................................................178
Deep Snow/Sand............................................... 178
Normal.................................................................... 179
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Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Index
Driver and Passenger Airbags....................42
Children and Airbags........................................... 43
Proper Driver and Front Passenger Seating Adjustment........................................................ 42
Driver and Passenger Knee Airbags........46
Driving Aids......................................................167
Driving Hints....................................................191
Driving Through Water................................192
DRL See: Daytime Running Lamps - Vehicles With:
Configurable Daytime Running Lamps.....71
See: Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL).................. 71
E
Economical Driving
.......................................191
Electric Parking Brake.................................152
Applying the Electric Parking Brake.............152
Automatically Releasing the Electric
Parking Brake................................................... 153
Manually Releasing the Electric Parking Brake................................................................... 153
Releasing the Electric Parking Brake if the Vehicle Battery is Running Out of
Charge................................................................ 154
Electromagnetic Compatibility
..............369
Emergency Call System Data.....................16
Emission Law..................................................137
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........138
Tampering With a Noise Control System............................................................... 137
End User License Agreement..................372 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) .................................. 372
Engine Block Heater......................................121 Using the Engine Block Heater...................... 122
Engine Coolant Check
...............................226
Adding Coolant................................................... 226
Coolant Change................................................. 228
Engine Coolant Temperature Management.................................................. 229
Fail-Safe Cooling............................................... 228
Recycled Coolant............................................... 227
Severe Climates................................................. 228
Engine Emission Control
............................137 Engine Oil Check
..........................................222
Adding Engine Oil............................................... 222
Engine Oil Dipstick - 3.0L
..........................222
Engine Oil Dipstick - 3.3L..........................222
Engine Specifications - 3.0L....................275 Drivebelt Routing................................................ 275
Engine Specifications - 3.3L, Hybrid Electric Vehicle (HEV).............................276
Drivebelt Routing............................................... 276
Engine Specifications - 3.3L
.....................275
Drivebelt Routing............................................... 276
Environment......................................................17
EPB See: Electric Parking Brake.............................. 152
Essential Towing Checks
...........................188
Before Towing a Trailer..................................... 189
Hitches................................................................... 188
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 189
Safety Chains....................................................... 188
Trailer Brakes....................................................... 188
Trailer Lamps....................................................... 188
When Towing a Trailer...................................... 189
Event Data.........................................................14
Export Unique Options
..................................12
Exterior Mirrors.................................................75
Blind Spot Information System...................... 76
Fold-Away Exterior Mirrors................................ 75
Heated Exterior Mirrors ...................................... 75
Integrated Blind Spot Mirror............................. 75
Power Exterior Mirrors......................................... 75
F
Fastening the Seatbelts..............................34 Seatbelt Locking Modes.................................... 35
Using Seatbelts During Pregnancy................34
Flat Tire See: Changing a Road Wheel....................... 268
Floor Mats
.......................................................193
Ford Credit...........................................................9
US Only....................................................................... 9
Ford Protect
...................................................324
Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 325
Ford Protect Extended Service Plans (U.S. Only).................................................................. 324
Front Passenger Sensing System............43
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Seatbelt Reminder.........................................37
Seatbelt Status..................................................... 37
Seatbelts...........................................................33 Principle of Operation......................................... 33
Seatbelt Warning Lamp and Indicator Chime..............................................................36
Conditions of operation..................................... 36
Seats..................................................................107
Security..............................................................63
Selecting a Drive Mode...............................178 Police Pursuit Mode........................................... 178
Service Data......................................................14
Settings Data....................................................15
Comfort and Convenience Data...................... 15
Entertainment Data............................................. 15
Setting the Cruise Control Speed..........165 Changing the Set Speed.................................. 165
Side Airbags
.....................................................45
Sitting in the Correct Position..................107
Snow Chains See: Using Snow Chains.................................. 261
Spare Wheel See: Changing a Road Wheel....................... 268
Special Notices
................................................10
Decommissioning Requirements..................... 11
New Vehicle Limited Warranty........................ 10
Notice to Owners of Pickup Trucks and Utility Type Vehicles......................................... 11
On Board Diagnostics Data Link Connector
............................................................. 11
Special Instructions............................................. 10
Using Your Vehicle as an Ambulance.............11
Using Your Vehicle With a Snowplow.............11
Special Operating Conditions Scheduled Maintenance...............................................332
Engine Idle Hour Meter.................................... 334
Exceptions............................................................ 335
Speed Control See: Cruise Control............................................ 165
Stability Control
.............................................157
Principle of Operation....................................... 157
Starter Switch See: Ignition Switch............................................ 118
Starting a Gasoline Engine........................118 Failure to Start...................................................... 119
Guarding Against Exhaust Fumes.................119
Important Ventilating Information...............120 Stopping the Engine When Your Vehicle is
Moving................................................................ 119
Stopping the Engine When Your Vehicle is Stationary.......................................................... 119
Starting a Hybrid Electric Vehicle System...........................................................120
Guarding Against Exhaust Fumes................120
Important Ventilating Information................121
Switching Off Your Vehicle When It Is Moving............................................................... 120
Switching Off Your Vehicle When It Is Stationary......................................................... 120
Starting and Stopping the Engine...........118 General Information........................................... 118
Steering.............................................................174 Adaptive Learning............................................... 174
Electric Power Steering..................................... 174
Steering Wheel...............................................65
Sun Visors..........................................................77 Slide-on-rod........................................................... 77
Supplementary Restraints System..........41 Principle of Operation......................................... 41
Switching Cruise Control On and Off...................................................................165
Switching Cruise Control Off......................... 165
Switching Cruise Control On.......................... 165
Switching Rear Occupant Alert System On and Off.....................................................114
Semiannual Reminder....................................... 114
Symbols Glossary
.............................................7
SYNC™ Applications and Services........311 911 Assist................................................................. 311
SYNC Mobile Apps............................................. 313
SYNC™............................................................307 General Information......................................... 307
SYNC™ Troubleshooting..........................315
T
Technical Specifications See: Capacities and Specifications.............275
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................203
Tire Care...........................................................247 Glossary of Tire Terminology........................ 249
Information About Uniform Tire Quality Grading.............................................................. 247
407
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Index