WARNING: Battery posts,
terminals and related accessories
contain lead and lead compounds,
chemicals known to the State of
California to cause cancer and
reproductive harm. Wash your hands
after handling
. WARNING:
This vehicle may have
more than one battery. Removing the
battery cables from only one battery
does not disconnect your vehicle
electrical system. Make sure you
disconnect the battery cables from all
batteries when disconnecting power.
Failure to do so may cause serious
personal injury or property damage. WARNING:
For vehicles with
Auto-Start-Stop the battery requirement
is different. You must replace the battery
with one of exactly the same
specification.
The battery is in the engine compartment.
See
Under Hood Overview (page 220).
Your vehicle has a maintenance-free
battery. It does not require additional
water during service.
If the vehicle battery has a cover and vent
hose, make sure you correctly install it after
cleaning or replacing the battery.
For longer, trouble-free operation, keep the
top of the battery clean and dry and the
battery cables tightly fastened to the
battery terminals. If any corrosion is
present on the battery or terminals, remove
the cables from the terminals and clean
with a wire brush. You can neutralize the
acid with a solution of baking soda and
water.
We recommend that you disconnect the
negative battery cable terminal from the
battery if you plan to store your vehicle for
an extended period. Note:
If you only disconnect the negative
battery cable terminal, make sure it is
isolated or placed away from the battery
terminal to avoid unintended connection or
arcing.
If you replace the battery make sure it
matches the electrical requirements of
your vehicle.
If you disconnect or replace the battery
and your vehicle has an automatic
transmission, it must relearn its adaptive
strategy. Because of this, the transmission
may shift firmly when first driven. This is
normal operation while the transmission
fully updates its operation to optimum
shift feel.
Battery Management System
(If
Equipped)
The battery management system monitors
battery conditions and takes actions to
extend battery life. If excessive battery
drain is detected, the system temporarily
disables some electrical systems to
protect the battery.
Systems included are:
• Heated rear window.
• Heated seats.
• Climate control.
• Heated steering wheel.
• Audio unit.
• Navigation system.
A message may appear in the information
displays to alert you that battery
protection actions are active. These
messages are only for notification that an
action is taking place, and not intended to
indicate an electrical problem or that the
battery requires replacement.
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Tire storage
Most high performance tires are
made with a nylon overlay. As
such, the following steps should
be taken to avoid flatspotting
when the vehicles are not used for
a period of time.
•
Fleets should store the vehicles
with 44 psi (303 kPa) in the
tires.
• If the vehicle is stored for
periods longer than 30 days,
you should move it several feet
at least once during each
30-day period, so that a
different portion of the tread
contacts the ground.
• Tire pressure should be
reduced to the recommended
pressure shown on the vehicle
certification label before the
vehicle is placed back into
service.
USING SNOW CHAINS WARNING: Do not exceed 30 mph
(50 km/h)
. Failure to follow this
instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING:
Do not use snow chains
on snow-free roads. WARNING:
Only fit snow chains to
specified tires. WARNING:
If your vehicle is fitted
with wheel trims, remove them before
fitting snow chains. WARNING:
Snow tires must be the
same size, load index and speed rating
as those originally provided by Ford. Use
of any tire or wheel not recommended
by Ford can affect the safety and
performance of your vehicle, which could
result in an increased risk of loss of
control, vehicle rollover, personal injury
and death. Additionally, the use of
non-recommended tires and wheels can
cause steering, suspension, axle, transfer
case or power transfer unit failure.
Follow the Ford recommended tire
inflation pressure found on the Safety
Compliance Certification Label (on the
door hinge pillar, door latch post or the
door edge that meets the door latch
post, next to the driver seat), or Tire
Label on the B-Pillar or the edge of the
driver door. Failure to follow the tire
pressure recommendations can cause
uneven treadwear patterns and
adversely affect the way your vehicle
handles.
Only use snow chains on rear wheels.
Install snow chains in pairs. Do not use
self-tensioning snow chains.
Only use snow chains on the following
specified tire sizes:
• 255/60R18
•Only install chains that are 10 mm
or less.
• 255/65R18
•Only install chains that are 10 mm
or less.
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If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone.
See Supplementary Restraints System
(page 41). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 195).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On or Off
Press the Settings button then select: Action and Description
Menu
Item
Select the desired option, on
or off.
911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle are
able to talk with the operator. Be prepared
to provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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I
Ignition Switch................................................118
In California (U.S. Only)............................202
Information Display Control......................66
Information Displays....................................84
General Information........................................... 84
Information Messages
..................................87
AdvanceTrac ™ and Traction Control...........88
Alarm........................................................................\
88
AWD........................................................................\
... 87
Battery and Charging System......................... 89
Blind Spot Information and Cross Traffic Alert System..................................................... 89
Doors and Locks................................................... 90
Fuel........................................................................\
..... 91
Hill Start Assist...................................................... 92
Keys and Intelligent Access.............................. 92
Maintenance.......................................................... 93
Park Aid.................................................................... 94
Park Brake............................................................... 95
Police Engine Idle feature................................. 96
Power Steering..................................................... 96
Pre-Collision Assist.............................................. 97
Seats........................................................................\
. 97
Starting System.................................................... 97
Tire Pressure Monitoring System................... 98
Trailer........................................................................\
98
Transmission......................................................... 99
Installing Child Restraints...........................22 Child Seats.............................................................. 22
Using Lap and Shoulder Belts......................... 22
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 25
Using Tether Straps............................................. 26
Instrument Cluster.........................................78
Instrument Lighting Dimmer.......................71
Instrument Panel
............................................18
Interior Air Quality........................................106
Interior Lamps
..................................................72
Dome Task Lamp.................................................. 72
Front Interior Lamp.............................................. 72
Rear Interior Lamps.............................................. 72
Interior Mirror....................................................76 Automatic Dimming Mirror................................ 77
Manual Dimming Mirror..................................... 76
Introduction.........................................................7 J
Jump Starting the Vehicle.........................196
Connecting the Jumper Cables..................... 196
Jump Starting....................................................... 197
Locating the Jump Starting Connection Points................................................................. 196
Preparing Your Vehicle..................................... 196
Removing the Jumper Cables........................ 197
K
Keys and Remote Controls.........................55
L
Liftgate................................................................61
Lighting Control
..............................................69
Flashing High Beam Headlamps.................... 70
Lighting Control Selections.............................. 69
Switching High Beam Headlamps On and Off........................................................................\
. 70
Lighting..............................................................69 General Information........................................... 69
Load Carrying
................................................180
Load Limit.......................................................180
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 184
Vehicle Loading - with and without a Trailer................................................................. 180
Locking and Unlocking
.................................58
Battery Saver......................................................... 60
Hidden Rear Door Locks.................................... 58
Illuminated Entry.................................................. 59
Illuminated Exit..................................................... 60
Independent Liftgate Unlocking Feature................................................................ 59
Locking and Unlocking the Doors with the Key Blade........................................................... 58
Opening a Rear Door from the Inside...........58
Power Door Locks................................................ 58
Remote Control.................................................... 59
Lug Nuts See: Changing a Road Wheel....................... 268
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M
Maintenance..................................................218
General Information.......................................... 218
Manual Liftgate................................................61
Closing the Liftgate............................................. 62
Opening with the Outside Control Button................................................................... 61
Opening with the Remote Control.................61
Manual Seats.................................................109 Adjusting the Seat Backrest............................ 110
Moving the Seat Backward and Forward............................................................. 109
Message Center See: Information Displays................................. 84
Mirrors See: Windows and Mirrors................................ 74
Mobile Communications Equipment........11
Mobile Device Data.........................................15
Motorcraft Parts - 3.0L
...............................277
Motorcraft Parts - 3.3L...............................278
N
Normal Scheduled Maintenance
..........329
Intelligent Oil-Life Monitor™........................ 329
Normal Maintenance Intervals.................... 330
O
Oil Change Indicator Reset.......................223
Oil Check See: Engine Oil Check....................................... 222
Opening and Closing the Hood...............218 Closing the Hood................................................ 219
Opening the Hood.............................................. 218
Ordering Additional Owner's Literature.....................................................206
Obtaining a French Owner ’s Manual.........206
P
Parking Aids....................................................159 Principle of Operation....................................... 159
Pedestrian Alert System
.............................54
Pedestrian Protection..................................54
Perchlorate..........................................................9 Personal Safety System
™
.........................40
How Does the Personal Safety System
Work?.................................................................. 40
Police Engine Idle Feature
.........................122
Switching the System Off................................ 122
Switching the System On................................ 122
Post-Crash Alert System...........................199
Power Door Locks See: Locking and Unlocking............................. 58
Power Seats
....................................................110
Adjusting the Lumbar Support........................ 111
Adjusting the Seat Backrest............................. 111
Adjusting the Seat Cushion............................... 111
Adjusting the Seat Height.................................. 111
Moving the Seat Backward and Forward.............................................................. 110
Power Steering Fluid Check
......................231
Power Windows..............................................74
Accessory Delay.................................................... 75
Bounce-Back.......................................................... 74
One-Touch Down................................................. 74
One-Touch Up....................................................... 74
Window Lock.......................................................... 75
Pre-Collision Assist
......................................174
Adjusting the Pre-Collision Assist
Settings.............................................................. 176
Blocked Sensors.................................................. 176
Using the Pre-Collision Assist System............................................................... 175
Protecting the Environment........................17
Puncture See: Changing a Road Wheel....................... 268
R
Radio Frequency Certification Labels
............................................................337
Blind Spot Information System
Sensors............................................................. 337
Body Control Module....................................... 340
Keys and Remote Controls............................ 343
Passive Anti-Theft System............................ 349
Radio Transceiver Module.............................. 353
SYNC....................................................................... 357
Telematics Control Unit................................... 361
Tire Pressure Monitoring System Sensors............................................................. 362
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Seatbelt Reminder.........................................37
Seatbelt Status..................................................... 37
Seatbelts...........................................................33 Principle of Operation......................................... 33
Seatbelt Warning Lamp and Indicator Chime..............................................................36
Conditions of operation..................................... 36
Seats..................................................................107
Security..............................................................63
Selecting a Drive Mode...............................178 Police Pursuit Mode........................................... 178
Service Data......................................................14
Settings Data....................................................15
Comfort and Convenience Data...................... 15
Entertainment Data............................................. 15
Setting the Cruise Control Speed..........165 Changing the Set Speed.................................. 165
Side Airbags
.....................................................45
Sitting in the Correct Position..................107
Snow Chains See: Using Snow Chains.................................. 261
Spare Wheel See: Changing a Road Wheel....................... 268
Special Notices
................................................10
Decommissioning Requirements..................... 11
New Vehicle Limited Warranty........................ 10
Notice to Owners of Pickup Trucks and Utility Type Vehicles......................................... 11
On Board Diagnostics Data Link Connector
............................................................. 11
Special Instructions............................................. 10
Using Your Vehicle as an Ambulance.............11
Using Your Vehicle With a Snowplow.............11
Special Operating Conditions Scheduled Maintenance...............................................332
Engine Idle Hour Meter.................................... 334
Exceptions............................................................ 335
Speed Control See: Cruise Control............................................ 165
Stability Control
.............................................157
Principle of Operation....................................... 157
Starter Switch See: Ignition Switch............................................ 118
Starting a Gasoline Engine........................118 Failure to Start...................................................... 119
Guarding Against Exhaust Fumes.................119
Important Ventilating Information...............120 Stopping the Engine When Your Vehicle is
Moving................................................................ 119
Stopping the Engine When Your Vehicle is Stationary.......................................................... 119
Starting a Hybrid Electric Vehicle System...........................................................120
Guarding Against Exhaust Fumes................120
Important Ventilating Information................121
Switching Off Your Vehicle When It Is Moving............................................................... 120
Switching Off Your Vehicle When It Is Stationary......................................................... 120
Starting and Stopping the Engine...........118 General Information........................................... 118
Steering.............................................................174 Adaptive Learning............................................... 174
Electric Power Steering..................................... 174
Steering Wheel...............................................65
Sun Visors..........................................................77 Slide-on-rod........................................................... 77
Supplementary Restraints System..........41 Principle of Operation......................................... 41
Switching Cruise Control On and Off...................................................................165
Switching Cruise Control Off......................... 165
Switching Cruise Control On.......................... 165
Switching Rear Occupant Alert System On and Off.....................................................114
Semiannual Reminder....................................... 114
Symbols Glossary
.............................................7
SYNC™ Applications and Services........311 911 Assist................................................................. 311
SYNC Mobile Apps............................................. 313
SYNC™............................................................307 General Information......................................... 307
SYNC™ Troubleshooting..........................315
T
Technical Specifications See: Capacities and Specifications.............275
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................203
Tire Care...........................................................247 Glossary of Tire Terminology........................ 249
Information About Uniform Tire Quality Grading.............................................................. 247
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