Materials
Specification
Name
WSS-M14P19-A
Motorcraft® Premium Windshield Wash Concen-
trate with Bitterant(U.S.)
Motorcraft® Premium Quality Windshield Washer
Fluid / Liquide lave-glace de haute qualité Motor-
craft®(Canada)
ZC-32-B2(U.S.)
CXC-37-A/B/D/F(Canada)
CAPACITIES AND
SPECIFICATIONS - 3.3L,
HYBRID ELECTRIC VEHICLE
(HEV)
Use oil and fluid that meets the defined
specification and viscosity grade.
If you do not use oil and fluid that meets
the defined specification and viscosity
grade, it could result in:
• Component damage that your vehicle
warranty does not cover.
• Longer engine cranking periods. •
Increased emission levels.
• Reduced engine performance.
• Reduced fuel economy.
• Reduced brake performance.
Air Conditioning System WARNING: The air conditioning
refrigerant system contains refrigerant
under high pressure. Only qualified
personnel should service the air
conditioning refrigerant system. Opening
the air conditioning refrigerant system
can cause personal injury.
Capacities Refrigerant Oil
Refrigerant
Variant
5.41 fl oz (160 ml)
26 oz (0.74 kg)
Without auxiliary A/C.
8.12 fl oz (240 ml)
35 oz (0.99 kg)
With auxiliary A/C.
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Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Seatbelts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and seatbelt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
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Multi-Point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle has an Intelligent Oil-Life
Monitor that determines when you should
change the engine oil based on how you
use your vehicle. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
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Driver Training/EVOC
Replace engine oil and filter as indicated by the information
display and perform services listed in the Extreme Usage
Scheduled Maintenance chart.
As required
Inspect brake pads, rotors, calipers hoses, and service as
required.
Inspect engine oil level.
Inspect vehicle every day
prior to starting training
Set tire pressure. Refer to driver door placard for cold tire
pressure information.
Inspect tire quality for wear.
Set wheel lug nut torque. The cold wheel lug nut torque
is 150 lb.ft (204 Nm). If wheels are torqued while they are
hot (after 15 minutes of EVOC driving), torque may be
checked to hot wheel lug nut torque of
70 lb.ft (95 Nm).
Proper functioning of safety devices (seat belts, no air bag
lights, etc.)
Front differential/axle fluid.
25 hours of training use
Rear differential/axle fluid.
100 hours of training use
Change transmission and transfer case fluids.
Annually
Note: Follow base owner guide direction
for 1,000-mile vehicle break-in prior to using
vehicle for training purposes.
Note: Incorporate vehicle cool-down after
hard driving.
Note: Perform Training / EVOC service
according to the Extreme Usage Scheduled
Maintenance chart.
Note: Use Police Interceptor part numbers
for replacement parts. Engine Idle Hour Meter
Your vehicle may have an idle meter to
indicate how much time the vehicle has
been sitting in park (P) or neutral (N). The
meter is incorporated with the vehicle
odometer. Depressing the odometer-reset
button once displays the trip odometer
(miles [kilometers] following by a "T" for
trip odometer); depressing the
odometer-reset button a second time
displays the idle meter (hours following by
an "H" for hours). The idle meter only
accumulates time while the vehicle is in
park (P) or neutral (N). Displayed time is
cumulative for the vehicle and cannot be
reset to zero. Police vehicles often
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M
Maintenance..................................................218
General Information.......................................... 218
Manual Liftgate................................................61
Closing the Liftgate............................................. 62
Opening with the Outside Control Button................................................................... 61
Opening with the Remote Control.................61
Manual Seats.................................................109 Adjusting the Seat Backrest............................ 110
Moving the Seat Backward and Forward............................................................. 109
Message Center See: Information Displays................................. 84
Mirrors See: Windows and Mirrors................................ 74
Mobile Communications Equipment........11
Mobile Device Data.........................................15
Motorcraft Parts - 3.0L
...............................277
Motorcraft Parts - 3.3L...............................278
N
Normal Scheduled Maintenance
..........329
Intelligent Oil-Life Monitor™........................ 329
Normal Maintenance Intervals.................... 330
O
Oil Change Indicator Reset.......................223
Oil Check See: Engine Oil Check....................................... 222
Opening and Closing the Hood...............218 Closing the Hood................................................ 219
Opening the Hood.............................................. 218
Ordering Additional Owner's Literature.....................................................206
Obtaining a French Owner ’s Manual.........206
P
Parking Aids....................................................159 Principle of Operation....................................... 159
Pedestrian Alert System
.............................54
Pedestrian Protection..................................54
Perchlorate..........................................................9 Personal Safety System
™
.........................40
How Does the Personal Safety System
Work?.................................................................. 40
Police Engine Idle Feature
.........................122
Switching the System Off................................ 122
Switching the System On................................ 122
Post-Crash Alert System...........................199
Power Door Locks See: Locking and Unlocking............................. 58
Power Seats
....................................................110
Adjusting the Lumbar Support........................ 111
Adjusting the Seat Backrest............................. 111
Adjusting the Seat Cushion............................... 111
Adjusting the Seat Height.................................. 111
Moving the Seat Backward and Forward.............................................................. 110
Power Steering Fluid Check
......................231
Power Windows..............................................74
Accessory Delay.................................................... 75
Bounce-Back.......................................................... 74
One-Touch Down................................................. 74
One-Touch Up....................................................... 74
Window Lock.......................................................... 75
Pre-Collision Assist
......................................174
Adjusting the Pre-Collision Assist
Settings.............................................................. 176
Blocked Sensors.................................................. 176
Using the Pre-Collision Assist System............................................................... 175
Protecting the Environment........................17
Puncture See: Changing a Road Wheel....................... 268
R
Radio Frequency Certification Labels
............................................................337
Blind Spot Information System
Sensors............................................................. 337
Body Control Module....................................... 340
Keys and Remote Controls............................ 343
Passive Anti-Theft System............................ 349
Radio Transceiver Module.............................. 353
SYNC....................................................................... 357
Telematics Control Unit................................... 361
Tire Pressure Monitoring System Sensors............................................................. 362
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Direction Indicator...............................................
80
Door Ajar................................................................. 80
Electric Park Brake.............................................. 80
Engine Oil................................................................ 80
Engine or Motor Coolant Temperature..................................................... 80
Fasten Seatbelt.................................................... 80
Front Airbag........................................................... 80
Front Fog Lamps.................................................. 80
High Beam............................................................... 81
High Voltage Electric System Failure.............81
Hood Ajar................................................................. 81
Lamps On ................................................................. 81
Liftgate Ajar............................................................. 81
Liftgate Lock Release.......................................... 81
Low Beam Warning.............................................. 81
Low Fuel Level........................................................ 81
Low Tire Pressure Warning................................ 81
Low Washer Fluid.................................................. 81
Police Engine Idle feature.................................. 81
Police Perimeter Alert......................................... 81
Police Pursuit Mode............................................. 81
Powertrain Fault................................................... 82
Pre-Collision Assist............................................. 82
Ready to Drive....................................................... 82
Service Engine Soon........................................... 82
Stability Control.................................................... 82
Stability Control Off............................................ 82
Washer Fluid Check....................................235
Washers See: Cleaning the Exterior.............................. 239
See: Wipers and Washers..................................67
Waxing.............................................................240
What Is Cruise Control................................165 Requirements...................................................... 165
What Is Drive Mode Control......................178
What Is the Cabin Air Filter.......................106
What is the Rear Occupant Alert System............................................................114
Wheel Nuts See: Changing a Road Wheel....................... 268
Wheels and Tires.........................................246 General Information......................................... 246
Technical Specifications................................. 274
Windows and Mirrors....................................74
Windshield Washers......................................67
Windshield Wipers.........................................67
Speed Dependent Wipers................................. 67Wiper Blades
See: Checking the Wiper Blades.................. 235
Wipers and Washers.....................................67
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