Cleaning the Engine
..................................240
Cleaning the Windows and Wiper Blades ........................................................................\
.
241
Cleaning the Interior ...................................
241
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
242
Repairing Minor Paint Damage ..............
242
Cleaning the Wheels .................................
242
Vehicle Storage ............................................
243
Wheels and Tires
General Information ..................................
246
Tire Care .........................................................
247
Using Snow Chains .....................................
261
Tire Pressure Monitoring System ..........
263
Changing a Road Wheel ..........................
268
Technical Specifications ..........................
274
Capacities and Specifications
Engine Specifications - 3.0L ...................
275
Engine Specifications - 3.3L ....................
275
Engine Specifications - 3.3L, Hybrid Electric Vehicle (HEV) ..........................
276
Motorcraft Parts - 3.0L ..............................
277
Motorcraft Parts - 3.3L ..............................
278
Vehicle Identification Number ...............
279
Capacities and Specifications - 3.0L ........................................................................\
279
Capacities and Specifications - 3.3L ........................................................................\
286
Capacities and Specifications - 3.3L, Hybrid Electric Vehicle (HEV) ............
294
Bulb Specification Chart ..........................
301
Audio System
General Information ..................................
303
Audio Unit .....................................................
303
USB Port ........................................................
306SYNC™
General Information
..................................
307
Using Voice Recognition ..........................
308
Using SYNC™ With Your Phone ............
310
SYNC™ Applications and Services .......
311
Using SYNC™ With Your Media Player ........................................................................\
.
314
SYNC™ Troubleshooting ..........................
315
Ford Protect
Ford Protect ..................................................
324
Scheduled Maintenance
General Maintenance Information .......
326
Normal Scheduled Maintenance .........
329
Special Operating Conditions Scheduled Maintenance .............................................
332
Decommissioning the Vehicle
Decommissioning Requirements .........
336
Customer Information
Radio Frequency Certification Labels ........................................................................\
337
Appendices
Electromagnetic Compatibility .............
369
End User License Agreement .................
372
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For assistance call 1-800-727-7000, or for
more information about Ford Credit and
access to the online Account Manager tool,
visit www.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual.
Genuine Ford and Motorcraft parts meet
or exceed these specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents happen sometimes.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts. Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty.
The Ford Warranty may not cover damage
caused to your vehicle as a result of failed
non-Ford parts.
For additional information, refer to the
terms and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
refer to the Warranty Guide that is provided
to you along with your Owner ’s Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNING: You risk death or
serious injury to yourself and others if you
do not follow the instruction highlighted
by the warning symbol. Failure to follow
the specific warnings and instructions
could result in personal injury. WARNING:
Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.
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WHAT IS THE CABIN AIR
FILTER
The cabin air filter improves the quality of
air in your vehicle by trapping dust, pollen
and other particles.
REPLACING THE CABIN AIR
FILTER
Replace the filter at regular intervals. See
Scheduled Maintenance (page 326).
The cabin air filter is behind the glove
compartment.
To remove the lower glove compartment
and access the filter:
1. Open the glove compartment. 2. Press the tab on each side.
3. Fully lower the glove compartment.
4. Pull the glove compartment toward
you.
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Braking
Your hybrid vehicle has standard hydraulic
braking and regenerative braking. The
transmission performs regenerative
braking. It captures brake energy and
stores it in the high voltage battery. The
transmission changes gears while
decelerating and captures the maximum
energy back into the high voltage battery.
Driving to Optimize Fuel Economy
Your fuel economy should improve
throughout the hybrid vehicle break-in
period. As with any vehicle, your driving
habits and accessory usage can
significantly impact your fuel economy. For
best results, keep these tips in mind:
•
Properly inflate the recommended size
tires.
• Aggressive driving increases the
amount of energy your vehicle requires
to move. In general, you can achieve
better fuel economy with mild to
moderate acceleration and
deceleration. Moderate braking is
particularly important since it allows
you to maximize the energy the
regenerative braking system captures.
Additional tips:
• Do not carry extra loads.
• Be mindful of adding external
accessories that could increase
aerodynamic drag.
• Observe posted speed limits.
• Perform all scheduled maintenance.
• There is no need to wait for the engine
to warm up. Your vehicle is
immediately ready to drive after
starting.
Note: Having the engine running is not
always an indication of inefficiency. In some
cases, it is actually more efficient than
driving in electric mode.
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(HEV)
•
Incorrect fuel for climatic conditions.
• Incorrect engine oil viscosity for
climactic conditions.
Note: Some vehicles have a lifetime fuel
filter that is integrated with the fuel tank.
Regular maintenance or replacement is not
needed.
Note: If these checks do not help you
correct the concern, have your vehicle
checked as soon as possible.
Noise Emissions Warranty,
Prohibited Tampering Acts and
Maintenance
On January 1, 1978, Federal regulation
became effective governing the noise
emission on trucks over 10,000 lb
(4,536 kg) Gross Vehicle Weight Rating
(GVWR). The preceding statements
concerning prohibited tampering acts and
maintenance, and the noise warranty
found in the Warranty Guide, are
applicable to complete chassis cabs over
10,000 lb (4,536 kg)
GVWR.
CATALYTIC CONVERTER WARNING:
Do not park, idle or
drive your vehicle on dry grass or other
dry ground cover. The emission system
heats up the engine compartment and
exhaust system, creating the risk of fire. WARNING:
The normal operating
temperature of the exhaust system is
very high. Never work around or attempt
to repair any part of the exhaust system
until it has cooled. Use special care when
working around the catalytic converter.
The catalytic converter heats up to a very
high temperature after only a short
period of engine operation and stays hot
after the engine is switched off. WARNING:
Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
Your vehicle has various emission control
components and a catalytic converter that
enables it to comply with applicable
exhaust emission standards.
To make sure that the catalytic converter
and other emission control components
continue to work properly:
• Do not crank the engine for more than
10 seconds at a time.
• Do not run the engine with a spark plug
lead disconnected.
• Do not push-start or tow-start your
vehicle. Use booster cables. See Jump
Starting the Vehicle
(page 196).
• Use only the specified fuel listed.
• Do not switch the ignition off when your
vehicle is moving.
• Avoid running out of fuel.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
Note: Resulting component damage may
not be covered by the vehicle Warranty.
The scheduled maintenance items listed
in scheduled maintenance information are
essential to the life and performance of
your vehicle and to its emissions system.
If you use anything other than Ford,
Motorcraft or Ford-authorized parts for
maintenance replacements or for service
of components affecting emission control,
such non-Ford parts should be equivalent
to genuine Ford Motor Company parts in
performance and durability.
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USING ALL-WHEEL DRIVE
WARNING: Vehicles with a higher
center of gravity (utility and four-wheel
drive vehicles) handle differently than
vehicles with a lower center of gravity
(passenger cars). Avoid sharp turns,
excessive speed and abrupt steering in
these vehicles. Failure to drive cautiously
increases the risk of losing control of your
vehicle, vehicle rollover, personal injury
and death.
All-wheel drive uses all four wheels to
power the vehicle. This increases traction,
enabling you to drive over terrain and road
conditions that a conventional two-wheel
drive vehicle cannot. The AWD system is
always active and requires no input from
the operator.
Note: Your AWD vehicle is not intended for
off-road use. The AWD feature gives your
vehicle some limited off-road capabilities
when driving surfaces are relatively level,
obstruction-free and otherwise similar to
normal on-road driving conditions.
Operating your vehicle under conditions
other than those could subject the vehicle
to excessive stress which could result in
damage not covered under your vehicle
warranty. Note:
The transfer case and front axle in
police vehicles does not require any normal
scheduled maintenance. The system is
electronically monitored and notifies you of
required service in the information display.
The front axle lube is more likely to require
a fluid change if the vehicle has experienced
extended periods of extreme/severe duty
cycle driving. Severe duty cycle driving such
as Driver Training or EVOC. See Scheduled
Maintenance
(page 326). Do not check or
change the transfer case and front axle
lubricant unless the unit shows signs of
leakage or displays a message indicating
required service. Contact an authorized
dealer for service if the front driveline was
submerged in water and to reset any
driveline temperature lube life monitors.
When an AWD system fault is present, and
the system is overheated or if service is
required, there will be message that is
display in the information display of the
fault. The display messages, along with
the triggering actions and description of
the message, are shown in the following
table:
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reinstall the repaired or replaced road tire
as soon as possible. Major dissimilar tire
sizes between the front and rear axles
could cause the AWD system to stop
functioning and default to rear-wheel drive
or damage the AWD system.
Operating AWD Vehicles With
Mismatched Tires
WARNING: Only use replacement
tires and wheels that are the same size,
load index, speed rating and type (such
as P-metric versus LT-metric or
all-season versus all-terrain) as those
originally provided by Ford. The
recommended tire and wheel size may
be found on either the Safety
Compliance Certification Label (affixed
to either the door hinge pillar, door-latch
post, or the door edge that meets the
door-latch post, next to the driver's
seating position), or the Tire Label which
is located on the B-Pillar or edge of the
driver's door. If this information is not
found on these labels, then you should
contact your authorized dealer as soon
as possible. Use of any tire or wheel not
recommended by Ford can affect the
safety and performance of your vehicle,
which could result in an increased risk of
loss of vehicle control, vehicle rollover,
personal injury and death.
Major dissimilar tire sizes between the front
and rear axles (for example, 17 inch low
profile tires on the front axle and 22 inch
high profile tires on the rear axle) could
cause the AWD system to stop functioning
and default to rear-wheel drive or damage
the AWD system. For optimum AWD
Performance, it is recommended to follow
the tire rotation maintenance schedule. To
avoid potential AWD malfunction or AWD
system damage, it is recommended to
replace all four tires rather than mixing significantly worn tires with new tires. For
example, using 3 worn tread tires and 1 new
tread tire all of the same original tire
size/brand and can be tolerated by the
AWD system as long as the worn tires still
have usable tread depth.
How Utility Vehicles Differ from
Other Vehicles
Truck and utility vehicles can differ from
some other vehicles. Your vehicle may be
higher to allow it to travel over rough
terrain without getting hung up or
damaging underbody components.
The differences that make your vehicle so
versatile also make it handle differently
than an ordinary passenger car.
Maintain steering wheel control at all
times, especially in rough terrain. Since
sudden changes in terrain can result in
abrupt steering wheel motion, make sure
you grip the steering wheel from the
outside. Do not grip the spokes.
Drive cautiously to avoid vehicle damage
from concealed objects such as rocks and
stumps.
You should either know the terrain or
examine maps of the area before driving.
Map out your route before driving in the
area. To maintain steering and braking
control of your vehicle, you must have all
four wheels on the ground and they must
be rolling, not sliding or spinning.
Driving In Special Conditions With
All-Wheel Drive (AWD)
Note:
Use of AWD in slippery, deep snow,
and sand drive modes on dry surfaces could
produce some vibration and driveline bind
up, and or excessive tire wear as these drive
modes are intended for slippery and loose
surfaces.
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ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•
Do not tow a trailer until you drive your
vehicle at least 1,000 mi (1,600 km).
• Consult your local motor vehicle laws
for towing a trailer.
• See the instructions included with
towing accessories for the proper
installation and adjustment
specifications.
• Service your vehicle more frequently if
you tow a trailer.
See Scheduled
Maintenance (page 326).
• If you use a rental trailer, follow the
instructions the rental agency gives
you.
You can find information on load
specification terms found on the tire label
and Safety Compliance label as well as
instructions on calculating your vehicle's
load in the Load Carrying chapter.
See
Load Limit (page 180).
Remember to account for the trailer
tongue weight as part of your vehicle load
when calculating the total vehicle weight.
Hitches
Do not use a hitch that either clamps onto
the bumper or attaches to the axle.
Distribute the trailer load so 10-15% of the
total trailer weight is on the tongue.
A weight distributing hitch is not required
for your vehicle.
Safety Chains
Note: Do not attach safety chains to the
bumper.
Always connect the safety chains to the
hook retainers of your vehicle hitch. To connect the trailer
’s safety chains, cross
them under the trailer tongue and allow
enough slack for turning tight corners. Do
not allow the chains to drag on the ground.
Trailer Brakes WARNING:
Do not connect a
trailer's hydraulic brake system directly
to your vehicle's brake system. Your
vehicle may not have enough braking
power and your chances of having a
collision greatly increase.
Electric brakes and manual, automatic or
surge-type trailer brakes are safe if you
install them properly and adjust them to
the manufacturer's specifications. The
trailer brakes must meet local and federal
regulations.
The rating for the tow vehicle's braking
system operation is at the gross vehicle
weight rating, not the gross combined
weight rating.
Safe control of towed vehicles requires
separate functioning brake systems for
vehicles and trailers weighing more than
1,500 lb (680 kg)
when loaded.
Trailer Lamps WARNING:
Never connect any
trailer lamp wiring to the vehicle's tail
lamp wiring; this may damage the
electrical system resulting in fire. Contact
your authorized dealer as soon as
possible for assistance in proper trailer
tow wiring installation. Additional
electrical equipment may be required.
Most towed vehicles require trailer lamps.
Make sure all running lights, brake lights,
direction indicators and hazard flashers
are working.
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