When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and Example
Interval 1
Normal
7,500– 10,000 mi
(12,070– 16,093 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5,000– 7,500 mi
(8,046– 12,070 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3,000–5,000 mi
(4,828–8,046 km) Maximum load or towing
Extreme hot or cold operation
Extended engine idling
1 Hybrid vehicles may achieve longer distances between oil changes, but do not exceed
the 1 year maximum oil change interval. Remaining oil life can be accessed through the
information display. See Information Displays (page 84).
Normal Maintenance Intervals At Every Oil Change Interval as Indicated by the Information Display
1
Change the engine oil and filter. 2
Rotate the tires.
Perform a multi-point inspection, recommended.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the front axle.
Inspect the rear axle and U-joints.
Inspect the half-shaft boots.
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At Every Oil Change Interval as Indicated by the Information Display
1
Inspect the steering linkage, ball joints, suspension and the tire-rod ends.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
1 Do not exceed one year or 12,500 mi (20,000 km) between service intervals.
2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine Oil
Check
(page 222). Brake Fluid Maintenance
1
Change the brake fluid. 2
Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for
the interval.
2 Brake fluid servicing requires special equipment available at your authorized dealer. Other Maintenance Items
1
Replace the cabin air filter.
Every
20,000 mi
(32,186 km)
Replace the engine air filter.
Every
30,000 mi
(48,280 km)
Change the engine coolant and motor electronics coolant. 2
At
200,000 mi
(322,000 km)
Replace the spark plugs.
Every
100,000 mi
(160,000 km)
Inspect the accessory drive belt or belts. 3
Every
100,000 mi
(160,000 km)
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Other Maintenance Items
1
Change the automatic transmission fluid.
Every 150,000 mi
(240,000 km) Replace the accessory drive belt or belts. 4
1 Perform these maintenance items within
3,000 mi (4,800 km) of the last engine oil
and filter change. Do not exceed the designated distance for the interval.
2 Initial replacement at 10 years or
200,000 mi (322,000 km), then every five years or
100,000 mi (160,000 km).
3 After initial inspection, inspect every other oil change until replaced.
4 If not replaced within the last
100,000 mi (160,000 km).
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily
in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3,000 mi (4,800 km)
of the message
appearing in the information display
prompting you to change your oil.
• Example 1: The message comes on at
28,751 mi (46,270 km)
. Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2
: The message has not
come on, but the odometer reads
30,000 mi (48,000 km) (for example,
the Intelligent Oil-Life Monitor was
reset at
25,000 mi (40,000 km)).
Perform the engine air filter
replacement. Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Inspect front axle.
Inspect frequently, service
as required
Inspect rear axle and U-joints.
Inspect half-shaft boots.
See axle maintenance items under
Exceptions.
Replace spark plugs.
Every
60,000 mi
(96,000 km)
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Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Replace spark plugs.
60,000 mi (96,000 km) Extended Hot and Cold Climate Operation
Change engine oil and filter. 1
5,000 mi (8,000 km)
1 Hot Climates only Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread
depth.
Change engine oil and filter.1
Every 5,000 mi (8,000 km)
or six months
Perform multi-point inspection.
1 Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Oil Change
Indicator Reset
(page 223). Exclusive Use of E85 (Flex Fuel Vehicles Only)
If ran exclusively on E85, fill the fuel tank full with regular
unleaded fuel.
Every oil change
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Driver Training/EVOC
Replace engine oil and filter as indicated by the information
display and perform services listed in the Extreme Usage
Scheduled Maintenance chart.
As required
Inspect brake pads, rotors, calipers hoses, and service as
required.
Inspect engine oil level.
Inspect vehicle every day
prior to starting training
Set tire pressure. Refer to driver door placard for cold tire
pressure information.
Inspect tire quality for wear.
Set wheel lug nut torque. The cold wheel lug nut torque
is 150 lb.ft (204 Nm). If wheels are torqued while they are
hot (after 15 minutes of EVOC driving), torque may be
checked to hot wheel lug nut torque of
70 lb.ft (95 Nm).
Proper functioning of safety devices (seat belts, no air bag
lights, etc.)
Front differential/axle fluid.
25 hours of training use
Rear differential/axle fluid.
100 hours of training use
Change transmission and transfer case fluids.
Annually
Note: Follow base owner guide direction
for 1,000-mile vehicle break-in prior to using
vehicle for training purposes.
Note: Incorporate vehicle cool-down after
hard driving.
Note: Perform Training / EVOC service
according to the Extreme Usage Scheduled
Maintenance chart.
Note: Use Police Interceptor part numbers
for replacement parts. Engine Idle Hour Meter
Your vehicle may have an idle meter to
indicate how much time the vehicle has
been sitting in park (P) or neutral (N). The
meter is incorporated with the vehicle
odometer. Depressing the odometer-reset
button once displays the trip odometer
(miles [kilometers] following by a "T" for
trip odometer); depressing the
odometer-reset button a second time
displays the idle meter (hours following by
an "H" for hours). The idle meter only
accumulates time while the vehicle is in
park (P) or neutral (N). Displayed time is
cumulative for the vehicle and cannot be
reset to zero. Police vehicles often
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experience long periods of idling, during
which engine oil continues to break down
but distance is not accumulated on the
odometer. Engine Idle Hours have been
incorporated into the Intelligent Oil-Life
Monitor.
Exceptions
There are several exceptions to the Normal
Schedule:
Axle and Transfer Case maintenance:
The Transfer case, front and rear axles in
your vehicle do not require an any normal
scheduled maintenance. Vehicles are
electrically monitored and notify the driver
required service by displaying a message
in the information display. The transfer
case, front and rear axles are more likely
to require a fluid change if the vehicle has
experienced extended periods of
extreme/severe duty cycle driving.
Changing or checking the transfer case,
front and/or rear axle lubricant is not
necessary unless the unit has been
submerged in water, shows signs of
leakage, a message indicating required
service displays, or the vehicle has been
used under special operating conditions
such as Driver Training/EVOC. Contact
your authorized dealer for service.
California fuel filter replacement: If you
register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. We however, urge you to have
all recommended maintenance services
performed at the specified intervals and
to record all vehicle service. Hot climate oil change intervals
:
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 5,000 mi (8,000 km)
.
If the available API SM or SN oils are not
available, then the oil change interval is
3,000 mi (4,800 km)
.
Engine air filter and cabin air filter
replacement
: The life of the engine air
filter and cabin air filter is dependent on
exposure to dusty and dirty conditions.
Vehicles operated in these conditions
require frequent inspection and
replacement of the engine air filter and
cabin air filter.
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M
Maintenance..................................................218
General Information.......................................... 218
Manual Liftgate................................................61
Closing the Liftgate............................................. 62
Opening with the Outside Control Button................................................................... 61
Opening with the Remote Control.................61
Manual Seats.................................................109 Adjusting the Seat Backrest............................ 110
Moving the Seat Backward and Forward............................................................. 109
Message Center See: Information Displays................................. 84
Mirrors See: Windows and Mirrors................................ 74
Mobile Communications Equipment........11
Mobile Device Data.........................................15
Motorcraft Parts - 3.0L
...............................277
Motorcraft Parts - 3.3L...............................278
N
Normal Scheduled Maintenance
..........329
Intelligent Oil-Life Monitor™........................ 329
Normal Maintenance Intervals.................... 330
O
Oil Change Indicator Reset.......................223
Oil Check See: Engine Oil Check....................................... 222
Opening and Closing the Hood...............218 Closing the Hood................................................ 219
Opening the Hood.............................................. 218
Ordering Additional Owner's Literature.....................................................206
Obtaining a French Owner ’s Manual.........206
P
Parking Aids....................................................159 Principle of Operation....................................... 159
Pedestrian Alert System
.............................54
Pedestrian Protection..................................54
Perchlorate..........................................................9 Personal Safety System
™
.........................40
How Does the Personal Safety System
Work?.................................................................. 40
Police Engine Idle Feature
.........................122
Switching the System Off................................ 122
Switching the System On................................ 122
Post-Crash Alert System...........................199
Power Door Locks See: Locking and Unlocking............................. 58
Power Seats
....................................................110
Adjusting the Lumbar Support........................ 111
Adjusting the Seat Backrest............................. 111
Adjusting the Seat Cushion............................... 111
Adjusting the Seat Height.................................. 111
Moving the Seat Backward and Forward.............................................................. 110
Power Steering Fluid Check
......................231
Power Windows..............................................74
Accessory Delay.................................................... 75
Bounce-Back.......................................................... 74
One-Touch Down................................................. 74
One-Touch Up....................................................... 74
Window Lock.......................................................... 75
Pre-Collision Assist
......................................174
Adjusting the Pre-Collision Assist
Settings.............................................................. 176
Blocked Sensors.................................................. 176
Using the Pre-Collision Assist System............................................................... 175
Protecting the Environment........................17
Puncture See: Changing a Road Wheel....................... 268
R
Radio Frequency Certification Labels
............................................................337
Blind Spot Information System
Sensors............................................................. 337
Body Control Module....................................... 340
Keys and Remote Controls............................ 343
Passive Anti-Theft System............................ 349
Radio Transceiver Module.............................. 353
SYNC....................................................................... 357
Telematics Control Unit................................... 361
Tire Pressure Monitoring System Sensors............................................................. 362
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Rear Occupant Alert System Audible
Warnings........................................................115
Rear Occupant Alert System Indicators.......................................................115
Rear Occupant Alert System Limitations....................................................114
Rear Occupant Alert System Precautions...................................................114
Rear Occupant Alert System....................114
Rear Parking Aid............................................159
Object Distance Indicator................................. 161
Rear Passenger Climate Controls..........104 Directing Air to the Overhead Air
Vents.................................................................. 104
Directing Air to the Rear Footwell Air Vents.................................................................. 104
Rear Climate Control Lock Indicator...........104
Setting the Rear Blower Motor Speed................................................................. 105
Setting the Rear Temperature....................... 105
Switching the Rear Climate Control On and Off....................................................................... 105
Switching the Rear Heated Seats On and Off....................................................................... 105
Rear Seats
........................................................112
Adjusting the Seat Backrest............................ 112
Folding the Seat Backrest Flat........................ 112
Rear View Camera
........................................161
Camera Guide Lines.......................................... 163
Manual Zoom...................................................... 164
Obstacle Distance Indicator........................... 163
Rear Camera Delay............................................ 164
Rear Camera On Demand............................... 164
Using the Rear View Camera System.........162
Rear View Camera See: Rear View Camera..................................... 161
Rear Window Wiper and Washers...........67 Rear Camera Washer......................................... 68
Rear Window Washer......................................... 68
Rear Window Wiper Blade............................... 68
Rear Wiper Blades See: Changing the Rear Wiper Blades.......236
Recommended Towing Weights
............186
Reduced Engine Performance..................191
Refueling - Excluding: Hybrid Electric Vehicle (HEV)
.............................................130
Refueling System Overview........................... 130
Refueling System Warning.............................. 132Refueling Your Vehicle.......................................
131
Refueling - Hybrid Electric Vehicle (HEV).............................................................133
Fuel Filler Door Manual Override Lever................................................................... 135
System Warnings................................................ 134
Remote Control..............................................55 Changing the Remote Control Battery........56
Opening the Liftgate With the Liftgate
Button ................................................................. 57
Sounding the Panic Alarm................................ 57
Repairing Minor Paint Damage...............242
Replacement Parts Recommendation........................................10
Collision Repairs.................................................... 10
Scheduled Maintenance and Mechanical Repairs................................................................. 10
Warranty on Replacement Parts.................... 10
Replacing a Lost Key or Remote Control.............................................................57
Replacing the Cabin Air Filter..................106
Reporting Safety Defects (Canada Only).............................................................206
Reporting Safety Defects (U.S. Only).............................................................206
Resuming the Set Speed..........................166
Roadside Assistance
...................................194
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 195
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 194
Vehicles Sold in the United States: Using Roadside Assistance.................................... 194
Roadside Emergencies
...............................194
Running-In See: Breaking-In.................................................. 192
Running Out of Fuel.....................................128 Adding Fuel From a Portable Fuel
Container.......................................................... 129
Filling a Portable Fuel Container.................. 129
S
Safety Canopy ™
............................................46
Safety Precautions.......................................126
Scheduled Maintenance...........................326
Seatbelt Extensions......................................39
Seatbelt Height Adjustment......................36
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