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Your subscription does not
include access to the listed content. You may need to
upgrade your subscription. Navigate to Subscription
under the Satellite Radio
Settings menu. If you have
an active subscription which includes the listed channel
or content and you see this error, you may need to
refresh your radio. To refresh your SiriusXM radio, visit
www.siriusxm.com/refresh in the US, or www.siri-
usxm.ca/refresh in Canada. You may need to provide
your SiriusXM Radio identific- ation number. See
Locating the Satellite Radio IdentificationNumber (page 360).
Cannot listen to selected
content. Content may
appear grayed out and some features may be disabled.
Upgrade to Listen
Content is not available in
your location or SiriusXM is unable to determine your location. Tuning to a
different channel may resolve the issue.
Audio may mute.
“Not avail-
able in your location ” or
“Unable to determine your
location ” may be displayed.
Location Restricted Content
The Block Explicit Content
filter is turned on. Navigate to Listener Settings under
the Satellite Radio Settings menu to access the Block Explicit Content filter.Navigate to Listener
Settings. See
Satellite
Radio Settings (page 360).
Audio may mute. Radio may
tune to a different channel.
Channel Blocked
If issue persists, you may
need to visit an authorized dealer for service.
Audio may mute. Access to
SiriusXM features may be unavailable.
Antenna Problem or Hard-
ware Problem
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CENTER DISPLAY
PRECAUTIONS
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
CENTER DISPLAY
LIMITATIONS
Speed-restricted Features
For your safety, some features are not
available while the vehicle is in motion at
or above 6 mph (10 km/h). Settings that
are not critical while driving your vehicle
will be shown as restricted on your display.
See below for examples:
• System Updates.
• Personal Profiles Setup.
• Valet Mode Setup.
• Driver Assistance Settings.
• Auto-Start-Stop Speed Threshold.
Vehicle Settings
• 30 Minute Max Idle.
• MyKey Setup.
• Door Keypad Code Setup.
• Backup Start Passcode Setup. These restricted features will become
available when your vehicle is no longer in
motion.
STATUS BAR
The bar is on top of the display and
indicates the status of your vehicle's
features. It also contains the Vehicle and
Application drawers. See
Accessing
Feature Drawers (page 368).
Status Area
The status area is on the right side of the
status bar and provides information about
vehicle features.
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Audio System
Audio system muted.
Connected Device Cell phone microphone muted.
Phone call in progress.
Media player connected.
Cell phone network signal
strength.
Cell phone roaming.
Text message received.
Unread email message.
Automatic crash notification
system off.
Cell phone battery status.
Vehicle Data Wi-Fi available.
Wi-Fi connected.
Vehicle data sharing on. Vehicle data sharing off.
Vehicle location sharing on.
Vehicle data and vehicle location
sharing on.
Wireless Accessory Charger Wireless accessory charger
active.
Action Area
The action area is on the left side of the
display and contains status updates that
require your action. Tap the icons in the
action area to learn more about them.
Vehicle System Update Vehicle system update available.
Vehicle system update requires
schedule.
Vehicle system update requires
consent.
Vehicle system update requires
Wi-Fi.
Vehicle system update schedule
reminder.
Vehicle system update not
successful.
Vehicle system update
successful.
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ACCESSING FEATURE
DRAWERS
Application Drawer
Press the button to open and
close the application drawer. It
contains system and connected
device applications.
Note: The icon may change depending on
your personalization settings.
Vehicle Drawer Press the button to open and
close the vehicle drawer. It
contains vehicle feature settings.
REBOOTING THE CENTER
DISPLAY
You can reboot the center display using
the controls on the steering wheel.
1. Simultaneously press and hold the seek forward and volume down button
for 10 seconds.
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WHAT IS VOICE INTERACTION
Voice Interaction allows you to control
vehicle features using conversational
requests.
SETTING THE WAKE WORD
1. Access the feature drawer on the
touchscreen.
2. Press Settings.
3. Press the Voice button.
4. Select a wake word.
BEGINNING A VOICE
INTERACTION
Say the selected wake word. Press the voice interaction
button on the steering wheel.
VOICE INTERACTION
EXAMPLES
Note: You may need to enable your
vehicle's modem to use certain voice
commands. See Enabling and Disabling
the Modem (page 350). General Examples Result
Command
The system resetsthe current voice interaction.
Start Over.
The system endsthe current voice interaction.
Cancel.
The system goes tothe next page.
Next Page.
The system goes tothe previous page.
Previous Page.
The system
displays a list of available
commands you can use on the current screen.
Help.
Entertainment Examples Result
Command
The system plays
the selected music.
Play The Beatles.
The system shows
the selected music.
Show music by The
Beatles.
The system tunesthe radio to 101.9 FM.
Tune to FM 101.9.
The system tunesthe radio to Sirius Channel 2.
Set the station to
Sirius Channel 2.
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Remote Vehicle Control Examples
Result
Command
The vehicle tells
you how much gas it has left.
How much gas is in
my tank?
Maintenance and Roadside Assistance
Examples Result
Command
Your vehicle calls
the roadside assist- ance phonenumber.
Call roadside
assistance.
Vehicle Information Examples Result
Command
Information about
the feature appears on the center
display or FordPass app.
How does cruise
control work?
Information aboutthe warning light appears on the
center display or FordPass app.
What does the
warning light mean?
Information aboutopen recalls
appears on the
center display or FordPass app.
Am I affected by
any recalls?
Your vehicle or
FordPass app tells you the expiration date.
When does my
warranty expire? Charging Examples Result
Command
Information about
the time and loca- tion of the next
charge appears on the center display or FordPass app.
When is my next
scheduled charge?
Shows the chargingdisplay in thevehicle.
Show me the char-
ging schedule.
Shows the chargingdisplay in thevehicle.
Change my charge
schedule.
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PHONE PRECAUTIONS
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
CONNECTING YOUR PHONE
Connecting your phone stores contact and
call data on your vehicle. This data is used
to provide intelligent suggestions. You can
switch this off in the touchscreen settings
menu. See Personal Profile Settings
(page 381).
Note: Unpairing your phone will remove the
contact and call data from your vehicle and
stop intelligent call suggestions.
Go to the settings menu on your device and
switch
Bluetooth® on. Select the phone option in the
feature drawer.
1. Select
Add Phone.
2. Follow the instructions on the screen to pair your device.
PHONE MENU Press to view your favorite
contacts. Press to view your recent calls.
Press to view your contacts
Press to use the phone keypad.
Press to display recent text
messages.
Press to view recent emails.
Press the down arrow to view additional
items for a connected device. Press to begin a voice
interaction.
Press to switch to a different
connected device.
Press to mute notifications.
Press to access phone settings.
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MAKING AND RECEIVING A
PHONE CALL
Making Calls
To call a number in your contacts,
select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an
entry that you want to call.
The system begins the call.
Recent Call
List
To call a number from your favorites,
select: Action and Description
Menu Item
You can then select an
entry that you want to call.
The system begins the call.
Favorites
To call a number that is not stored in
your phone, select: Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.
To accept the call, select:
Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select: Menu Item
Reject
Ignore the call by doing nothing. The
system logs it as a missed call.
During a Phone Call
During a phone call, the contacts name
and number display on the screen along
with the call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
You can select any of the following during
an active phone call:
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