2021 FORD F650/750 ESP

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find diesel fuel.
If you cannot find diesel fuel or can only
get fuel with an anti-knock index lower
than is recommended for your vehicle,
contact a regional office or owner
relations/customer relationship office.
The use of low quality diesel fuel may
affect your emissions control system and
may cause engine damage. Ford Motor
Company/Ford of Canada is not
responsible for any damage caused by use
of improper fuel. In the United States, using
leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
Ford dealerships outside of the U.S. and
Canada may be unable to support the
F-650/750 due to the specialized training
and servicing requirements of these
vehicles. If your vehicle must be serviced
while you are traveling or living in Central
or South America, the Caribbean, or the
Middle East, contact the nearest Ford
dealership. If the dealership cannot help
you, write or call:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
For customers in Guam, the
Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the
U.S. Virgin Islands, please feel free to call
our Toll-Free Number: (800) 841-FORD
(3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Ford: 80004443673
Lincoln: 80004441067
If calling from the UAE: 80004441066
If calling from the Kingdom of Saudi
Arabia:
8008443673
If calling from Kuwait: 22280384
FAX: +971 4 3327266
Email: [email protected]
www.me.ford.com
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If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Motor Company Export
Operations & Global Growth Initiatives by
emailing [email protected].
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership ’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.) Obtaining a French Owner
’s
Manual
French Owner ’s Manual can be obtained
from your authorized dealer or by
contacting Helm, Incorporated using the
contact information listed previously in this
section.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
www .s a f er c ar .g o v ; or write to:
Administrator
1200 New Jersey Avenue,
Southeast
Washington, D.C. 20590
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GENERAL INFORMATION
WARNING: Making modifications
to various parts, components and
systems of the vehicle, such as brake and
steering systems, can adversely affect
the quality, reliability and operation of
your vehicle and could result in property
damage, personal injury or death. Such
modifications must be avoided. WARNING:
Failure to properly
perform maintenance and servicing
procedures could result in vehicle
damage, personal injury or death. WARNING:
Take care when
performing any maintenance, system
check or service on your vehicle. Some
of the materials may also be hazardous
if used, serviced or handled improperly
and could result in property damage,
personal injury or death.
If the owner or operator of the vehicle is a
skilled technician and intends on
performing the vehicle maintenance and
service, he is strongly urged to purchase a
service manual.
Always use care when performing vehicle
maintenance, repairs or system checks.
Improper or incomplete service could result
in your vehicle not working properly which
may result in personal injury or damage to
your vehicle or equipment. It is the
operator ’s responsibility to see that your
vehicle receives proper care and
maintenance. If you have any questions
about performing service, have the service
done by a qualified technician.
To help you service your vehicle, we
provide scheduled maintenance
information which makes tracking routine
service easy. See
Scheduled
Maintenance (page 319). If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Servicing Guidelines
WARNING: The use of inferior parts
can adversely affect the quality and
reliability of your vehicle and could result
in property damage, personal injury or
death.
When servicing your vehicle:
• Always wear safety glasses for eye
protection.
• Always set the parking brake or chock
the wheels.
• Always use support stands, not a jack,
when working under a raised vehicle.
• Always turn off the ignition unless a
procedure requires the engine to be
running.
• Always avoid contact with hot metal
parts. Allow the components to cool
before working with, or around, them.
• Always operate the engine in a
well-ventilated area.
• Do not wear loose-fitting clothing,
hanging jewelry, watches or rings.
• Do not smoke.
• Do not work on the brakes or the clutch
unless you take the proper precautions
to avoid inhaling friction material dust.
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5. Turn the air conditioning (if equipped)
on and allow the engine to idle for at
least one minute.
6. Release the parking brake. With your foot on the brake pedal and with the
air conditioning on, put the vehicle in
drive (D) and allow the engine to idle
for at least one minute.
•If you do not allow the engine to
relearn its idle trim, the idle quality
of your vehicle may be adversely
affected until the idle trim is
eventually relearned.
7. Drive the vehicle to complete the relearning process
•The vehicle may need to be driven
10 mi (16 km) or more to relearn the
idle and fuel trim strategy along
with the ethanol content for flexible
fuel vehicles.
If the battery has been disconnected or a
new battery has been installed, the clock
and radio settings must be reset once the
battery is reconnected.
Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized standards
for disposal. Call your local authorized
recycling center to find out more about
recycling automotive batteries.
Battery Management System (If
Equipped)
The battery management system (BMS)
monitors battery conditions and takes
actions to extend battery life. If excessive
battery drain is detected, the system may
temporarily disable certain electrical
features to protect the battery. Those
electrical accessories affected include the
rear defrost, heated/cooled seats, climate
control fan, heated steering wheel, audio
and navigation system. A message may be
shown in the information displays to alert the driver that battery protection actions
are active. These messages are only for
notification that an action is taking place,
and not intended to indicate an electrical
problem or that the battery requires
replacement.
Electrical accessory installation
To ensure proper operation of the BMS,
any electrical devices that are added to
the vehicle should not have their ground
connection made directly at the negative
battery post. A connection at the negative
battery post can cause inaccurate
measurements of the battery condition
and potential incorrect system operation.
Note:
Electrical or electronic accessories
added to the vehicle by the dealer or the
owner may adversely affect battery
performance and durability, and may also
affect the performance of other electrical
systems in the vehicle.
When a battery replacement is required,
the battery should only be replaced with
a Ford recommended replacement battery
which matches the electrical requirements
of the vehicle. After battery replacement,
or in some cases after charging the battery
with the external charger, the BMS requires
eight hours of vehicle sleep time (key off
with doors closed) to relearn the new
battery state of charge. Prior to relearning
the state of charge, the BMS may disable
electrical features (to protect the battery)
earlier than normal.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle are
properly aimed at the assembly plant. If
your vehicle has been in an accident, the
alignment of your headlamps should be
checked by your authorized dealer.
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Before engine operation, remove any debris
blocking the core.
•
Turbocharger-to-charge air cooler.
• Charge air cooler-to-intake manifold
pipe.
• Mounting bracket.
• Chassis-mounted charge air cooler
core.
Inspect air intake piping:
• Check for accumulation of salt
deposits (where applicable). If present,
disassemble and clean the complete
air intake piping system. If pitting is
evident on the intake piping, use
Motorcraft Silicone Gasket and Sealant
TA-30 to seal joints against leakage.
• Check for loose hoses and clamps.
• Check for ruptured or collapsed hoses.
• Check air cleaner housing for cracks.
EXHAUST SYSTEM
INSPECTION
Note: If your vehicle is equipped with a
catalytic converter or muffler, do not blend
waste oil with diesel fuel. Operate only on
ultra-low sulfur (less than 15 parts per
million sulfur) diesel fuel with a cetane
value of 45 or higher.
If your diesel engine is equipped with a
catalytic converter, it is important to review
the maintenance schedule to make sure
proper functioning of the catalytic
converter. Also, take precautions not to
damage the catalytic converter when
servicing your engine or storing your
vehicle. BRAKE SYSTEM INSPECTION WARNING: Always wear a
respirator approved by the National
Institute of Occupational Studies of
Health (NIOSH) or Mine Safety and
Appliance (MSA) during all brake service
procedures. Wear the respirator from
removal of the wheels through assembly.
Never use compressed air or dry brushing
to clean brake parts or assemblies.
Clean brake parts and assemblies in
open air. During assembly, carefully
place all parts on the floor to avoid
getting dust in the air. Use an industrial
vacuum cleaner with a HEPA filter
system to clean dust from the brake
drums, backing plates and other brake
parts. After using the vacuum, remove
any remaining dust with a rag soaked in
water and wrung until nearly dry.
Never use compressed air or dry
sweeping to clean the work area. Use an
industrial vacuum cleaner with a HEPA
filter system and rags soaked in water
and wrung until nearly dry. Dispose of
used rags with care to avoid getting dust
in the air. Use an approved respirator
when emptying vacuum cleaners and
handling used rags.
Worker clean-up: Wash your hands
before eating, drinking or smoking.
Vacuum your work clothes after use and
then launder them separately, without
shaking them, to prevent fiber dust
getting into the air.
Your vehicle is equipped with
non-asbestos brake linings. However,
exposure to excessive amounts of brake
material (whether asbestos or
non-asbestos, fiberglass, mineral wool,
aramid or carbon) may be a serious health
hazard.
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•
For proper suspension alignment.
Maintain proper alignment at all times.
• U-bolts. After the chassis has been
operating under load for 1,000 mi
(1,600 km) or six months (whichever
comes first), the U-bolt nuts must be
re-torqued. Re-torque the U-bolt nuts
every
37,000 mi (60,000 km)
thereafter. Clean and lubricate the
U-bolt and nut threads and seats to
make sure a like new condition when
re-torqueing. See
Spring U-Bolt
Check (page 253).
FRAME AND TOW HOOK
INSPECTION
Your vehicle's chassis is manufactured
with frame rails of either HSLA steel or
heat-treated steel. Handle each in a
specific manner to make sure maximum
service life. Consult the service manual or
an authorized dealer before attempting
frame repair or modification.
It is important, particularly on vehicles that
use tow hooks frequently, to inspect the
front and rear tow hooks for damage or a
loose mounting.
REAR AXLE FLUID CHECK
Your rear axle may have an optional
synthetic lubricant that allows the use of
extended service intervals. A tag on the
filler plug identifies the use of the synthetic
lubricant.
Only use a lubricant that meets
manufacturer specifications. Use of a
non-approved rear axle lubricant may
cause internal axle component damage.
See
Capacities and Specifications
(page 288).
Checking the Fluid Level
1. Park your vehicle on level ground. 2. Set the parking brake and shift into
position neutral (N) or park (P). Turn
the engine off.
3. Clean any dirt from around the axle filler plug.
4. Remove the filler plug and inspect the lubricant level. It should be at the
bottom of the filler plug opening.
5. Add lubricant, if necessary, through the
filler plug opening.
6. Clean and install the filler plug securely.
Changing the Fluid
Note: Drain the rear axle while the lubricant
is warm.
1. Park your vehicle on level ground.
2. Set the parking brake and shift into position neutral (N) or park (P). Turn
the engine off.
3. Clean any dirt from around the axle filler and drain plugs.
4. Remove the filler and drain plugs. Drain
the lubricant into a suitable container.
Dispose of all used automotive fluids
in a responsible manner following your
local authorized standards.
5. Clean and install the drain plug securely.
6. Add lubricant through the filler plug opening.
7. Clean and install the filler plug securely.
SPRING U-BOLT CHECK
Check and tighten the U-bolt nuts after
your vehicle has been operated under load
for
1,000 mi (1,600 km) or six months,
whichever occurs first.
Check and tighten the U-bolt nuts every
37,000 mi (60,000 km)
.
Check and tighten the U-bolt nuts with
your vehicle at curb height and unloaded.
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Maximum Inflation Pressure is
the tire manufacturer's maximum
permissible pressure and the
pressure at which the maximum
load can be carried by the tire. This
pressure is normally higher than
the manufacturer ’s recommended
cold inflation pressure which can
be found on the Safety
Compliance Certification Label or
Tire Label. The cold inflation
pressure should never be set lower
than the recommended pressure
on the Safety Compliance
Certification Label or Tire Label.
When weather temperature
changes occur, tire inflation
pressures also change. A 10°F
(6°C) temperature drop can
cause a corresponding drop of
1 psi (7 kPa)
in inflation pressure.
Check your tire pressures
frequently and adjust them to the
proper pressure which can be
found on the Safety Compliance
Certification Label or Tire Label.
To check the pressure in your
tire(s):
1. Make sure the tires are cool, meaning they are not hot from
driving even a mile. Note:
If you are checking tire
pressure when the tire is hot, for
example, driven more than
1 mi
(1.6 km), never bleed or reduce air
pressure. The tires are hot from
driving and it is normal for
pressures to increase above
recommended cold pressures. A
hot tire at or below recommended
cold inflation pressure could be
significantly under-inflated.
Note: If you have to drive a
distance to get air for your tire(s),
check and record the tire pressure
first and add the appropriate air
pressure when you get to the
pump. It is normal for tires to heat
up and the air pressure inside to go
up as you drive.
2. Remove the cap from the valve
on one tire, then firmly press
the tire gauge onto the valve
and measure the pressure.
3. Add enough air to reach the
recommended air pressure.
Note: If you overfill the tire, release
air by pressing on the metal stem
in the center of the valve. Then
recheck the pressure with your tire
gauge.
4. Replace the valve cap.
5. Repeat this procedure for each
tire, including the spare.
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