
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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5. Turn the air conditioning (if equipped)
on and allow the engine to idle for at
least one minute.
6. Release the parking brake. With your foot on the brake pedal and with the
air conditioning on, put the vehicle in
drive (D) and allow the engine to idle
for at least one minute.
•If you do not allow the engine to
relearn its idle trim, the idle quality
of your vehicle may be adversely
affected until the idle trim is
eventually relearned.
7. Drive the vehicle to complete the relearning process
•The vehicle may need to be driven
10 mi (16 km) or more to relearn the
idle and fuel trim strategy along
with the ethanol content for flexible
fuel vehicles.
If the battery has been disconnected or a
new battery has been installed, the clock
and radio settings must be reset once the
battery is reconnected.
Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized standards
for disposal. Call your local authorized
recycling center to find out more about
recycling automotive batteries.
Battery Management System (If
Equipped)
The battery management system (BMS)
monitors battery conditions and takes
actions to extend battery life. If excessive
battery drain is detected, the system may
temporarily disable certain electrical
features to protect the battery. Those
electrical accessories affected include the
rear defrost, heated/cooled seats, climate
control fan, heated steering wheel, audio
and navigation system. A message may be
shown in the information displays to alert the driver that battery protection actions
are active. These messages are only for
notification that an action is taking place,
and not intended to indicate an electrical
problem or that the battery requires
replacement.
Electrical accessory installation
To ensure proper operation of the BMS,
any electrical devices that are added to
the vehicle should not have their ground
connection made directly at the negative
battery post. A connection at the negative
battery post can cause inaccurate
measurements of the battery condition
and potential incorrect system operation.
Note:
Electrical or electronic accessories
added to the vehicle by the dealer or the
owner may adversely affect battery
performance and durability, and may also
affect the performance of other electrical
systems in the vehicle.
When a battery replacement is required,
the battery should only be replaced with
a Ford recommended replacement battery
which matches the electrical requirements
of the vehicle. After battery replacement,
or in some cases after charging the battery
with the external charger, the BMS requires
eight hours of vehicle sleep time (key off
with doors closed) to relearn the new
battery state of charge. Prior to relearning
the state of charge, the BMS may disable
electrical features (to protect the battery)
earlier than normal.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle are
properly aimed at the assembly plant. If
your vehicle has been in an accident, the
alignment of your headlamps should be
checked by your authorized dealer.
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MOTORCRAFT PARTS - 7.3L
Motorcraft Part Number
Component
FA-1923
Air filter element.
BH-31-XT
One battery (standard)(900 CCA).
BH-31-XT
Two batteries (optional)(except for Limited
Series)(1800 CCA total).
FL-820-S
Engine oil filter. 1
SP-586
Spark plug. 2
FT-187
Transmission fluid filter.
WW-2248
Windshield wiper blade.
1 If a Motorcraft® oil filter is not available, use an oil filter that meets industry performance
specification SAE/USCAR-36.
2 For spark plug replacement, contact your authorized dealer. Replace the spark plugs at
the recommended intervals. See Normal Scheduled Maintenance (page 323).
We recommend Motorcraft® parts that are available at your authorized dealer or at
www.fordparts.com. We engineer these parts for your vehicle and to meet or exceed our
specifications. Use of other parts could impact vehicle performance, emissions and
durability. Your warranty could be void for any damage related to use of other parts.
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Auxiliary Switches........................................315
Upfitter Interface Module................................ 316
Axle Inspection..............................................251
Front Axle............................................................... 251
B
Battery See: Changing the 12V Battery..................... 239
Bonnet Lock See: Opening and Closing the Hood...........213
Booster Seats
..................................................32
Types of Booster Seats...................................... 33
Brake Fluid Check.........................................237 Brake Fluid Service Interval............................ 238
Brakes...............................................................130 General Information.......................................... 130
Brake System Inspection..........................248 Air Brakes.............................................................. 249
Driveline Parking Brake..................................... 251
Hydraulic Brakes................................................ 250
Breaking-In......................................................179
Bulb Specification Chart
..........................305
C
Canceling the Set Speed...........................155
Capacities and Specifications - 6.7L Diesel
............................................................288
Air Conditioning System................................. 288
Alternative Engine Oil for Biodiesel Fuel Blends (B20 Max)......................................... 291
Alternative Engine Oil for Extremely Cold Climates............................................................ 291
Alternative Engine Oil for Severe Duty Service............................................................... 292
Alternative Rear Axle Fluid for Severe Duty Service.............................................................. 296
Automatic Transmission................................ 288
Diesel Exhaust Fluid (DEF) Tank.................293
Engine Coolant................................................... 289
Engine Oil............................................................. 290
Front Wheel Bearing Oil.................................. 295
Fuel Tank............................................................... 292
Grease.................................................................... 293
Hydraulic Brake System.................................. 293
Locks...................................................................... 294
Power Steering System................................... 294Rear Axle...............................................................
295
Washer Reservoir............................................... 296
Capacities and Specifications - 7.3L..................................................................297
Air Conditioning System.................................. 297
Alternative Engine Oil for Extremely Cold Climates.......................................................... 300
Alternative Rear Axle Fluid for Severe Duty Service.............................................................. 304
Automatic Transmission................................ 298
Engine Coolant................................................... 299
Engine Oil............................................................. 299
Front Wheel Bearing Oil.................................. 303
Fuel Tank............................................................... 301
Grease..................................................................... 301
Hydraulic Brake System................................... 301
Locks...................................................................... 302
Power Steering System................................... 302
Rear Axle............................................................... 303
Washer Reservoir.............................................. 304
Capacities and Specifications
.................281
Car Wash See: Cleaning the Exterior.............................. 256
Catalytic Converter
.......................................110
On-Board Diagnostics (OBD-II)...................... 111
Readiness for Inspection and Maintenance (I/M) Testing...................................................... 111
Changing a Bulb
...........................................243
Brake Lamp, Rear Lamp, Rear Direction
Indicator, License Plate Lamp and
Reverse Lamp................................................ 244
Front Clearance and Identification Lamp.................................................................. 243
Headlamp Bulbs................................................ 243
Changing a Fuse...........................................201 Fuses....................................................................... 201
Changing a Road Wheel............................277 Tire Change Procedure..................................... 277
Changing the 12V Battery.........................239 Battery Management System (If
Equipped)....................................................... 240
Changing the Engine Air Filter - 6.7L Diesel..............................................................221
Air Filter Replacement...................................... 222
Air Filter Restriction Gauge.............................. 221
Changing the Engine Air Filter - 7.3L..................................................................223
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Blocked Sensors.................................................
166
Distance Indication and Alert........................ 165
Using the Pre-Collision Assist System............................................................... 164
Protecting the Environment........................21
Puncture See: Changing a Road Wheel........................ 277
R
Rear Axle Fluid Check.................................253 Changing the Fluid............................................ 253
Checking the Fluid Level................................. 253
Rear Axle..........................................................128 General Information.......................................... 128
Rear Seat Armrest.........................................88
Rear Seats
........................................................86
Folding the Rear Seat Back (Crew Cab)
........................................................................\
........ 87
Folding up the Rear Seat Cushion.................. 87
Returning the Seat to the Seating Position............................................................... 87
Recommended Towing Weights.............172
Refueling - Diesel
.........................................104
Fuel Filler Cap...................................................... 105
Fuel Fill Rate......................................................... 105
Refueling - Gasoline
....................................105
Fuel Filler Cap...................................................... 106
Remote Control
..............................................46
Car Finder................................................................ 47
Changing the Remote Control Battery........46
Reprogramming the Remote Control..........46
Sounding the Panic Alarm................................ 47
Removing a Headlamp..............................243
Repairing Minor Paint Damage..............259
Replacement Parts Recommendation .........................................
17
Collision Repairs..................................................... 17
Scheduled Maintenance and Mechanical Repairs.................................................................. 17
Warranty on Replacement Parts..................... 17
Replacing a Lost Key or Remote Control............................................................48
Reporting Safety Defects (Canada Only)...............................................................192
Reporting Safety Defects (U.S. Only)................................................................191
Resuming the Set Speed
...........................155 Roadside Assistance
....................................181
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 182
Vehicles Sold in the United States: Getting Roadside Assistance..................................... 181
Vehicles Sold in the United States: Using Roadside Assistance..................................... 181
Roadside Emergencies................................181
Running-In See: Breaking-In.................................................. 179
Running Out of Fuel - Diesel....................103 Purging Air From the System......................... 104
Starting the Engine............................................ 104
Running Out of Fuel - Gasoline..............104
S
Safety Precautions
........................................99
Low Fuel Pressure.............................................. 100
Scheduled Maintenance Record
............337
Scheduled Maintenance............................319
Seatbelt Extensions......................................44
Seatbelt Height Adjustment.......................41
Seatbelt Reminder.........................................42 Belt-Minder™........................................................ 42
Seatbelts............................................................37 Principle of Operation......................................... 37
Seatbelt Warning Lamp and Indicator Chime...............................................................42
Conditions of operation..................................... 42
Seats...................................................................82
Security...............................................................51
Selective Catalytic Reductant System - Diesel...............................................................112
Contaminated Diesel Exhaust Fluid or Inoperative Selective Catalytic Reduction
System................................................................ 116
Diesel Exhaust Fluid Guidelines and Information....................................................... 115
Diesel Exhaust Fluid Level................................ 112
Diesel Exhaust Fluid Warning Messages and Vehicle Operations................................ 114
Filling the Diesel Exhaust Fluid Tank............112
Setting the Cruise Control Speed..........154 Changing the Set Speed.................................. 154
Sitting in the Correct Position...................82
Snow Chains See: Using Snow Chains.................................. 277
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