Clearing All MyKeys
......................................66
Checking MyKey System Status .............
66
Using MyKey With Remote Start Systems ........................................................
67
MyKey – Troubleshooting ..........................
67
Doors and Locks
Locking and Unlocking ...............................
69
Keyless Entry ...................................................
72
Liftgate
Power Liftgate ................................................
74
Security
Passive Anti-Theft System ........................
78
Anti-Theft Alarm ...........................................
78
Steering Wheel
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column .........................................................
80
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column .........................................................
80
Audio Control ..................................................
82
Voice Control ..................................................
82
Cruise Control - Vehicles With: Adaptive Cruise Control With Stop and Go .......
82
Cruise Control - Vehicles With: Cruise Control ..........................................................
83
Information Display Control ......................
83
Heated Steering Wheel ..............................
83
Horn ....................................................................
83
Wipers and Washers
Windshield Wipers .......................................
84
Autowipers ......................................................
84
Windshield Washers ....................................
85
Rear Window Wiper and Washers .........
86Lighting
General Information
.....................................
87
Lighting Control .............................................
87
Autolamps .......................................................
88
Instrument Lighting Dimmer ....................
88
Headlamp Exit Delay ...................................
88
Daytime Running Lamps - Vehicles With: Configurable Daytime Running Lamps
........................................................................\
..
89
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL) .........
89
Front Fog Lamps ...........................................
89
Adaptive Headlamps ..................................
90
Direction Indicators ......................................
90
Interior Lamps .................................................
91
Ambient Lighting - Vehicles With: 8 Inch Information and Entertainment Display
Screen ...........................................................
92
Ambient Lighting - Vehicles With: 10.1 Inch Information and Entertainment
Display Screen ...........................................
92
Automatic High Beam Control
What Is Automatic High Beam Control ........................................................................\
..
94
Switching Automatic High Beam Control On and Off ...................................................
94
Automatic High Beam Control Indicators ........................................................................\
..
94
Overriding Automatic High Beam Control ........................................................................\
..
95
Windows and Mirrors
Power Windows ............................................
96
Global Opening ..............................................
97
Exterior Mirrors - Excluding: ST ................
97
Exterior Mirrors - ST .....................................
98
Interior Mirror ................................................
100
Sun Visors ......................................................
100
Moonroof .........................................................
101
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Starting a Gasoline Engine
.......................173
Starting a Hybrid Electric Vehicle System ........................................................................\
.
176
Engine Block Heater ...................................
178
Unique Driving Characteristics
Auto-Start-Stop ..........................................
180
Hybrid Vehicle Operation .........................
182
Hybrid Vehicle Frequently Asked Questions ...................................................
184
Fuel and Refueling
Safety Precautions .....................................
185
Fuel Quality - E85 .......................................
185
Fuel Quality - Gasoline ..............................
187
Fuel Filler Funnel Location .......................
187
Running Out of Fuel ....................................
187
Refueling - Excluding: Hybrid Electric Vehicle (HEV) ...........................................
189
Refueling - Hybrid Electric Vehicle (HEV) ........................................................................\
.
192
Fuel Consumption ......................................
194
Engine Emission Control
Emission Law ................................................
196
Catalytic Converter .....................................
197
High Voltage Battery
General Information - Hybrid Electric Vehicle (HEV) ..........................................
200
Transmission
Automatic Transmission ..........................
201
Four-Wheel Drive
Principle of Operation ...............................
207
Using Four-Wheel Drive ...........................
207
Rear Axle
Limited Slip Differential ............................
213Brakes
General Information
...................................
214
Hints on Driving With Anti-Lock Brakes ........................................................................\
.
215
Electric Parking Brake ................................
215
Hill Start Assist ..............................................
217
Auto Hold ........................................................
218
Reverse Braking Assist
What Is Reverse Braking Assist .............
220
Reverse Braking Assist Precautions .....
220
Switching Reverse Braking Assist On and Off ..................................................................
221
Overriding Reverse Braking Assist .........
221
Reverse Braking Assist Indicators ..........
221
Reverse Braking Assist – Troubleshooting ......................................
222
Traction Control
Principle of Operation ...............................
224
Using Traction Control ..............................
224
Stability Control
Principle of Operation ...............................
225
Using Stability Control ..............................
226
Hill Descent Control
What Is Hill Descent Control ..................
228
Switching Hill Descent Control On and Off ................................................................
228
Setting the Hill Descent Speed .............
228
Hill Descent Control Indicator ................
229
Parking Aids
Principle of Operation ...............................
230
Rear Parking Aid ..........................................
230
Front Parking Aid .........................................
232
Side Sensing System .................................
234
Active Park Assist .......................................
235
Rear View Camera ......................................
238
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Essential Towing Checks
.........................292
Towing the Vehicle on Four Wheels .....
294
Driving Hints
Reduced Engine Performance ...............
295
Economical Driving ....................................
295
Cold Weather Precautions ......................
296
Breaking-In ...................................................
296
Driving Through Water .............................
296
Floor Mats ......................................................
297
Roadside Emergencies
Roadside Assistance .................................
298
Hazard Flashers ..........................................
299
Fuel Shutoff .................................................
299
Jump Starting the Vehicle ......................
300
Collision, Damage or Fire Event ............
302
Post-Crash Alert System .........................
303
Transporting the Vehicle .........................
303
Customer Assistance
Getting the Services You Need .............
305
In California (U.S. Only) ...........................
306
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .....................
307
Utilizing the Mediation/Arbitration Program (Canada Only) .....................
308
Getting Assistance Outside the U.S. and Canada ......................................................
308
Ordering Additional Owner's Literature ........................................................................\
.
310
Reporting Safety Defects (U.S. Only) ........................................................................\
.
310
Reporting Safety Defects (Canada Only) ........................................................................\
.
310
Fuses
Fuse Specification Chart ...........................
312
Changing a Fuse .........................................
320Maintenance
General Information
...................................
322
Opening and Closing the Hood .............
322
Under Hood Overview - 2.3L EcoBoost™ ........................................................................\
323
Under Hood Overview - 3.0L ..................
324
Under Hood Overview - 3.3L ..................
325
Engine Oil Dipstick - 2.3L EcoBoost™ ........................................................................\
326
Engine Oil Dipstick - 3.0L ........................
326
Engine Oil Dipstick - 3.3L .........................
326
Engine Oil Check .........................................
326
Oil Change Indicator Reset ......................
327
Changing the Engine Air Filter - 2.3L EcoBoost™ ...............................................
328
Changing the Engine Air Filter - 3.0L ........................................................................\
329
Changing the Engine Air Filter - 3.3L ....
330
Engine Coolant Check ................................
331
Automatic Transmission Fluid Check ........................................................................\
335
Brake Fluid Check .......................................
335
Power Steering Fluid Check ....................
336
Changing the 12V Battery ........................
336
Adjusting the Headlamps .......................
338
Washer Fluid Check ...................................
340
Fuel Filter .......................................................
340
Checking the Wiper Blades ....................
340
Changing the Front Wiper Blades ........
340
Changing the Rear Wiper Blades ...........
341
Changing a Bulb ...........................................
341
Vehicle Care
General Information ..................................
343
Cleaning Products ......................................
343
Cleaning the Exterior .................................
344
Waxing ............................................................
345
Cleaning the Engine ...................................
345
Cleaning the Windows and Wiper Blades ........................................................................\
346
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Cleaning the Interior
..................................346
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
347
Cleaning Leather Seats .............................
347
Repairing Minor Paint Damage .............
348
Cleaning the Wheels .................................
348
Vehicle Storage ...........................................
348
Body Styling Kits ........................................
350
Wheels and Tires
General Information ...................................
351
Tire Care .........................................................
353
Using Summer Tires ..................................
366
Using Snow Chains ....................................
366
Tire Pressure Monitoring System .........
368
Changing a Road Wheel ...........................
374
Technical Specifications .........................
380
Capacities and Specifications
Engine Specifications - 2.3L EcoBoost™ ........................................................................\
382
Engine Specifications - 3.0L ..................
383
Engine Specifications - 3.0L, ST ...........
383
Engine Specifications - 3.3L, Gasoline ........................................................................\
385
Engine Specifications - 3.3L, Hybrid Electric Vehicle (HEV) ..........................
386
Transmission Specifications - ST ........
386
Motorcraft Parts - 2.3L EcoBoost™ .....
388
Motorcraft Parts - 3.0L ............................
389
Motorcraft Parts - 3.3L .............................
390
Vehicle Identification Number ................
391
Capacities and Specifications - 2.3L EcoBoost™ ................................................
391
Capacities and Specifications - 3.0L .......................................................................
398
Capacities and Specifications - 3.3L, Gasoline .....................................................
405
Capacities and Specifications - 3.3L, Hybrid Electric Vehicle (HEV) .............
412Bulb Specification Chart
..........................
419
Connected Vehicle
What Is a Connected Vehicle ..................
421
Connected Vehicle Requirements .........
421
Connected Vehicle Limitations ..............
421
Connecting the Vehicle to a Mobile Network .......................................................
421
Connecting the Vehicle to a Wi-Fi Network - Vehicles With: SYNC 3 ......
421
Connected Vehicle – Troubleshooting - Vehicles With: Modem ..........................
422
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3 ..........................
423
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot .........
425
Changing the Vehicle Wi-Fi Hotspot Name or Password ................................
425
Audio System
General Information ..................................
426
Audio Unit .....................................................
426
Digital Radio ..................................................
427
Satellite Radio .............................................
429
USB Port ........................................................
432
SYNC™ 3
General Information ..................................
433
Using Voice Recognition ..........................
435
Entertainment ..............................................
441
Climate ............................................................
451
Phone ..............................................................
453
Navigation .....................................................
455
Electric Vehicle Information ...................
460
Apps .................................................................
461
Settings ..........................................................
464
SYNC™ 3 Troubleshooting ....................
466
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Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Table of Contents
WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this manual was
correct at the time of publication, but as
technology rapidly changes, we
recommend that you visit the local Ford
website for the latest information.
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note: Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example wheel speed, deceleration,
lateral acceleration and seatbelt
status. •
Events or errors in essential systems,
for example headlamps and brakes.
• System responses to driving situations,
for example airbag deployment and
stability control.
• Environmental conditions, for example
temperature.
Some of this data, when used in
combination with other information, for
example an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
Services That We Provide
If you use our services, we collect and use
data, for example account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
For additional information about our
privacy policy, refer to the local Ford
website.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services equipped with
your vehicle or to which you subscribe. We
take no responsibility for services that third
parties provide.
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Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Data Privacy
SERVICE DATA
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries.
EVENT DATA
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data will assist in
understanding how a vehicle
’s systems
performed. The event data recorder is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating.
• Whether or not the driver and
passenger seatbelts were
buckled/fastened.
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal.
• How fast the vehicle was traveling.
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
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Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Data Privacy
Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (for example name, gender,
age, and crash location) is recorded.
However, parties, such as law enforcement,
could combine the event data recorder data
with the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
SETTINGS DATA
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe. See Settings (page 464).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets. Entertainment Data
Data recorded includes, for example:
•
Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
CONNECTED VEHICLE DATA The modem has a SIM. The
modem was enabled when your
vehicle was built and periodically
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example diagnostic
information. These messages could
include information that identifies your
vehicle, the SIM and the electronic serial
number of the modem. Cell phone network
service providers could have access to
additional information, for example cell
phone network tower identification. For
additional information about our privacy
policy, visit
www .For dC onne c t e d . c om or
refer to your local Ford website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle
data by changing the modem settings.
See
Connected Vehicle (page 421).
Note: The service can be unavailable or
interrupted for a number of reasons, for
example environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
modem, visit
www .For dC onne c t e d . c om .
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Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Data Privacy
AT A GLANCE - ST
Exterior
•
Front and rear fascias feature unique
ST grille and unique finish.
• ST badging in front grille and on rear
liftgate.
• Trim features unique ST gloss black
finish.
• E-X-P-L-O-R-E-R lettering across
hood.
• Blackout treatment on headlight and
taillight lenses.
Interior
• Unique ST interior trim.
• Ford Performance sill plates.
• ST flat-bottom steering wheel with
integrated transmission shift paddle
controls.
• Selectable Drive Mode controller with
7 settings (Normal, Eco, Sport, Trail,
Slippery, Deep Snow/Sand and
Tow/Haul).
• Unique electronic sound enhancement
in Sport Selectable Drive Mode.
Chassis
• Unique ST-tuned suspension featuring
32 N/mm front coil springs and a 34
mm hollow front stabilizer bar and 106
N/mm rear coil springs and a 21.7 mm
hollow rear stabilizer bar.
• Standard ST brake system consists of
345 mm diameter vented front rotors
with two piston calipers and low-dust
linings; 326 mm solid rear rotors with
single-piston brake calipers and
electric integrated park brake with low
dust linings. •
Optional ST braking system includes
363 mm diameter vented front rotors
with heavy duty two-piston calipers
and low-dust linings; 350 mm diameter
vented rear rotors with heavy-duty
single-piston brake calipers and
electric integrated park brake with
low-dust linings; system requires 21 x
9-inch wheels and P275/45R21
all-season tires.
• Optional low-metallic brake linings are
included with optional P275/45R21
summer tire (late availability).
• ST-tuned electric power assist steering
rack and pinion.
• AdvanceTrac with stability
enhancement system with four modes:
Default, Traction Control Off, Sport and
Disabled.
• Aluminum ST 20 in (50.8 cm) x 8.5 in
(21.6 cm) wheels standard; 21 in
(53.3 cm) x 9 in (22.9 cm) wheels
optional.
• P255/55R20 all-season tires or
optional P275/45R21 all-season tires.
Powertrain
• 3.0L V6 DOHC GTDI engine, 400
horsepower, 415 lb-ft.
• 10R60 10-speed automatic
transmission with SelectShift manual
shift mode.
• 3.58 axle ratios.
• Unique transmission calibration in
Sport Selectable Drive Mode.
• Dual exhaust with quad-tip outlets.
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Explorer (CTW), enUSA, Edition date: 202007, Second-Printing At a Glance