Essential Towing Checks
.........................292
Towing the Vehicle on Four Wheels .....
294
Driving Hints
Reduced Engine Performance ...............
295
Economical Driving ....................................
295
Cold Weather Precautions ......................
296
Breaking-In ...................................................
296
Driving Through Water .............................
296
Floor Mats ......................................................
297
Roadside Emergencies
Roadside Assistance .................................
298
Hazard Flashers ..........................................
299
Fuel Shutoff .................................................
299
Jump Starting the Vehicle ......................
300
Collision, Damage or Fire Event ............
302
Post-Crash Alert System .........................
303
Transporting the Vehicle .........................
303
Customer Assistance
Getting the Services You Need .............
305
In California (U.S. Only) ...........................
306
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .....................
307
Utilizing the Mediation/Arbitration Program (Canada Only) .....................
308
Getting Assistance Outside the U.S. and Canada ......................................................
308
Ordering Additional Owner's Literature ........................................................................\
.
310
Reporting Safety Defects (U.S. Only) ........................................................................\
.
310
Reporting Safety Defects (Canada Only) ........................................................................\
.
310
Fuses
Fuse Specification Chart ...........................
312
Changing a Fuse .........................................
320Maintenance
General Information
...................................
322
Opening and Closing the Hood .............
322
Under Hood Overview - 2.3L EcoBoost™ ........................................................................\
323
Under Hood Overview - 3.0L ..................
324
Under Hood Overview - 3.3L ..................
325
Engine Oil Dipstick - 2.3L EcoBoost™ ........................................................................\
326
Engine Oil Dipstick - 3.0L ........................
326
Engine Oil Dipstick - 3.3L .........................
326
Engine Oil Check .........................................
326
Oil Change Indicator Reset ......................
327
Changing the Engine Air Filter - 2.3L EcoBoost™ ...............................................
328
Changing the Engine Air Filter - 3.0L ........................................................................\
329
Changing the Engine Air Filter - 3.3L ....
330
Engine Coolant Check ................................
331
Automatic Transmission Fluid Check ........................................................................\
335
Brake Fluid Check .......................................
335
Power Steering Fluid Check ....................
336
Changing the 12V Battery ........................
336
Adjusting the Headlamps .......................
338
Washer Fluid Check ...................................
340
Fuel Filter .......................................................
340
Checking the Wiper Blades ....................
340
Changing the Front Wiper Blades ........
340
Changing the Rear Wiper Blades ...........
341
Changing a Bulb ...........................................
341
Vehicle Care
General Information ..................................
343
Cleaning Products ......................................
343
Cleaning the Exterior .................................
344
Waxing ............................................................
345
Cleaning the Engine ...................................
345
Cleaning the Windows and Wiper Blades ........................................................................\
346
6
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Table of Contents
Lane Keeping System
Action
Message
The system has malfunctioned. Have the system checked as soon as possible.
Lane Keeping Sys.
Malfunction
Service Required
The system has detected a condition that has caused the systemto be temporarily unavailable.
Front Camera
Temporarily Not Available
The system has detected a condition that requires the windshieldto be cleaned to operate properly.
Front Camera Low
Visibility Clean Screen
The system has malfunctioned. Have the system checked as soon as possible.
Front Camera
Malfunction
Service Required
The system requests the driver to keep their hands on the steering wheel.
Keep Hands on
Steering Wheel
Maintenance Action
Message
Stop your vehicle as soon as safely possible and turn off the engine.
Check the oil level. If the warning stays on or continues to come onwith your engine running, have the system checked as soon as possible.
Low Engine Oil
Pressure
The engine oil life is low and needs to be changed soon.
Change Engine Oil
Soon
The engine oil life is low and needs to be changed immediately.
Oil Change
Required
The brake fluid level is low and the brake system should be
inspected immediately. See Brake Fluid Check (page 335).
Brake Fluid Level
Low
The brake system needs servicing. Stop the vehicle in a safe place. Contact an authorized dealer.
Check Brake
System
The engine coolant temperature is excessively high.
Engine Coolant
Over Temperature
The washer fluid is low and needs to be refilled.
Washer Fluid Level
Low
129
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Information Displays
Your vehicle is designed to operate on
regular unleaded gasoline with a minimum
pump (R+M)/2 octane rating of 87 or
regular unleaded gasoline blended with a
maximum of 85% ethanol (E85).
Some fuel stations, particularly those in
high altitude areas, offer fuels posted as
regular unleaded gasoline with an octane
rating below 87. The use of these fuels
could result in engine damage that will not
be covered by the vehicle warranty.
For best overall vehicle and engine
performance, premium fuel with an octane
rating of 91 or higher is recommended. The
performance gained by using premium fuel
is most noticeable in hot weather as well
as other conditions, for example when
towing a trailer. See Towing (page 288).
Do not be concerned if the engine
sometimes knocks lightly. However, if the
engine knocks heavily while using fuel with
the recommended octane rating, contact
an authorized dealer to prevent any engine
damage.
We recommend Top Tier detergent
gasolines, where available to help minimize
engine deposits and maintain optimal
vehicle and engine performance. For
additional information, refer to
www.toptiergas.com.
Note: Use of any fuel for which the vehicle
was not designed can impair the emission
control system, cause loss of vehicle
performance, and cause damage to the
engine which may not be covered by the
vehicle Warranty. Do not use:
•
Diesel fuel.
• Fuels containing kerosene or paraffin.
• Fuels containing more than 85%
ethanol or E100 fuel.
• Fuels containing methanol.
• Fuels containing metallic-based
additives, including manganese-based
compounds.
• Fuels containing the octane booster
additive, methylcyclopentadienyl
manganese tricarbonyl (MMT).
• Leaded fuel, using leaded fuel is
prohibited by law.
The use of fuels with metallic compounds
such as methylcyclopentadienyl
manganese tricarbonyl (commonly known
as MMT), which is a manganese-based
fuel additive, will impair engine
performance and affect the emission
control system.
Switching Between E85 and
Gasoline
We do not recommend repeatedly
alternating between E85 and gasoline. If
you switch from using E85 to gasoline, or
from gasoline to E85, add as much fuel as
possible, at least half a tank. Drive your
vehicle immediately for a minimum of 5 mi
(8 km)
to allow it to adapt to the change
in ethanol concentration. If you use E85
exclusively, we recommend that you fill
the fuel tank with regular unleaded
gasoline at each scheduled oil change.
186
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Fuel and RefuelingE161513
8.
Make sure that the oil level is between
the maximum and minimum marks. If
the oil level is at the minimum mark,
add oil immediately. See Capacities
and Specifications (page 391).
9. If the oil level is correct, replace the dipstick and make sure it is fully seated.
Note: Do not remove the dipstick when the
engine is running.
Note: If the oil level is between the
maximum and minimum marks, the oil level
is acceptable. Do not add oil.
Note: The oil consumption of new engines
reaches its normal level after approximately
3,000 mi (5,000 km)
.
Adding Engine Oil WARNING: Do not remove the filler
cap when the engine is running.
Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that may
not be covered by the vehicle Warranty. Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol
conforms to the current engine and
emission system protection standards and
fuel economy requirements of the
International Lubricants Specification
Advisory Committee (ILSAC).
To top up the engine oil level do the
following:
1. Clean the area surrounding the engine
oil filler cap before you remove it.
2. Remove the engine oil filler cap. See Under Hood Overview
(page 323).
Turn it counterclockwise and remove
it.
3. Add engine oil that meets our specifications. See
Capacities and
Specifications (page 391). You may
have to use a funnel to pour the engine
oil into the opening.
4. Recheck the oil level.
5. If the oil level is correct, replace the dipstick and make sure it is fully seated.
6. Replace the engine oil filler cap. Turn it clockwise until you feel a strong
resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Make sure you install the oil filler cap
correctly.
Note: Soak up any spillage with an
absorbent cloth immediately.
OIL CHANGE INDICATOR
RESET
Use the information display controls on
the steering wheel to reset the oil change
indicator.
327
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing MaintenanceE142732
From the main menu scroll to:
Action and description
Message
Press the right arrow button,
then from this menu scroll
to the following message.
Settings
Press the right arrow button,
then from this menu scroll
to the following message.
Vehicle
Press and hold the OK
button until the instrument
cluster displays the
following message.
Hold OK to
Reset
Reset Successful
When the oil change indic-
ator resets the instrument
cluster displays 100%.
Remaining Life
{00}%
If the instrument cluster
displays one of the following
messages, repeat the
process.
Not Reset
Reset Cancelled
CHANGING THE ENGINE AIR
FILTER - 2.3L ECOBOOST™ WARNING:
To reduce the risk of
vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running. When changing the engine air filter, do not
allow debris or foreign material to enter
the air induction system. Engine
components are susceptible to damage
not covered by the vehicle Warranty.
Change the air filter element at the correct
interval. See
Scheduled Maintenance
(page 482).
Incorrect component use can cause
damage not covered by the vehicle
Warranty. See
Motorcraft Parts (page
388).
To replace the air filter element do the
following: 1. Remove the clips that secure the air
filter housing cover.
2. Using a screwdriver, loosen the clamp on air filter housing cover.
3. Gently pull the boot back away from the air filter housing cover.
328
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing MaintenanceE294782
Body
•
Wash your vehicle thoroughly to
remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing
and the underside of front fenders.
• Periodically wash your vehicle if it is
stored in exposed locations.
• Touch-up exposed or primed metal to
prevent rust.
• Cover chrome and stainless steel parts
with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary
when you wash your vehicle.
• Lubricate all hood, door and luggage
compartment hinges and latches with
a light grade oil.
• Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents.
Engine
• Change the engine oil and filter prior to
storage because used engine oil
contains contaminates which may
cause engine damage.
• Start the engine every 15 days for a
minimum of 15 minutes. Run at fast
idle with the climate controls set to
defrost until the engine reaches normal
operating temperature.
• With your foot on the brake, shift
through all the gears while the engine
is running.
• We recommend that you change the
engine oil before you use your vehicle
again.
Fuel system
• Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the
fuel pump nozzle. Cooling system
•
Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling
system leaks and that fluid is at the
recommended level.
Disconnecting Your 12 Volt Battery
• Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery,
we recommend that you disconnect
the battery cables to maintain battery
charge for quick starting.
Note: It is necessary to reset memory
features if you disconnect the battery
cables.
Plugging in Your HYBRID
We recommend the following options for
your plug-in vehicle (PHEV) :
• Leave your vehicle plugged in. The 12
volt battery maintains power if left
plugged in. However, this periodically
uses electricity from the household
outlet.
• Connect a battery charger to your 12
volt battery and leave it on a
continuous, slow charge.
• Disconnect the 12 volt battery. If your
12 volt battery is located in the luggage
compartment, do not fully shut the
luggage compartment after
disconnecting the 12 volt battery. Only
leave the luggage compartment open
if your vehicle is stored in a locked
location.
Brakes
• Make sure the brakes and parking brake
release fully.
349
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Vehicle Care
Capacities
Refrigerant Oil
Refrigerant
Variant
5.41 fl oz (160 ml)
35 oz (0.99 kg)
All.
Materials Specification
Name
WSS-M17B21-A
R-1234yf Refrigerant(U.S.)
R-1234yf Refrigerant / Frigorigène R-1234yf(Canada)
YN-33-A(U.S.)
HS7Z-19B519-BA(Canada)
WSS-M2C300-A2
Motorcraft® R-1234yf Refrigerant PAG Oil(U.S.)
Motorcraft® R-1234yf Refrigerant PAG Oil / Huile
PAG pour frigorigène R-1234yf Motorcraft®(Canada)
YN-35(U.S. & Canada)
Automatic Transmission
Note: Only use MERCON® ULV
transmission fluid for automatic
transmissions that require MERCON® ULV
transmission fluid. The use of any other fluid
could cause transmission damage.
Capacities Quantity
Variant
12.6 qt (11.9 L)1
All.
1 Approximate dry fill capacity. Actual amount could vary during fluid changes.
Materials Specification
Name
WSS-M2C949-A, MERCON® ULV
Motorcraft® MERCON® ULV Automatic Transmis-
sion Fluid(U.S.)
Motorcraft® MERCON® ULV Automatic Transmis-
sion Fluid / MERCON® ULV huile pour boîtes auto-
matique Motorcraft®(Canada)
XT-12-QULV(U.S. & Canada)
392
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Capacities and Specifications
Materials
Specification
Name
WSS-M17B21-A
R-1234yf Refrigerant(U.S.)
R-1234yf Refrigerant / Frigorigène R-1234yf(Canada)
YN-33-A(U.S.)
HS7Z-19B519-BA(Canada)
WSS-M2C300-A2
Motorcraft® R-1234yf Refrigerant PAG Oil(U.S.)
Motorcraft® R-1234yf Refrigerant PAG Oil / Huile
PAG pour frigorigène R-1234yf Motorcraft®(Canada)
YN-35(U.S. & Canada)
Automatic Transmission
Note: Only use MERCON® ULV
transmission fluid for automatic
transmissions that require MERCON® ULV
transmission fluid. The use of any other fluid
could cause transmission damage.
Capacities Quantity
Variant
12.6 qt (11.9 L)1
All.
1 Approximate dry fill capacity. Actual amount could vary during fluid changes.
Materials Specification
Name
WSS-M2C949-A, MERCON® ULV
Motorcraft® MERCON® ULV Automatic Transmis-
sion Fluid(U.S.)
Motorcraft® MERCON® ULV Automatic Transmis-
sion Fluid / MERCON® ULV huile pour boîtes auto-
matique Motorcraft®(Canada)
XT-12-QULV(U.S. & Canada)
399
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Capacities and Specifications