
Essential Towing Checks
.........................292
Towing the Vehicle on Four Wheels .....
294
Driving Hints
Reduced Engine Performance ...............
295
Economical Driving ....................................
295
Cold Weather Precautions ......................
296
Breaking-In ...................................................
296
Driving Through Water .............................
296
Floor Mats ......................................................
297
Roadside Emergencies
Roadside Assistance .................................
298
Hazard Flashers ..........................................
299
Fuel Shutoff .................................................
299
Jump Starting the Vehicle ......................
300
Collision, Damage or Fire Event ............
302
Post-Crash Alert System .........................
303
Transporting the Vehicle .........................
303
Customer Assistance
Getting the Services You Need .............
305
In California (U.S. Only) ...........................
306
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .....................
307
Utilizing the Mediation/Arbitration Program (Canada Only) .....................
308
Getting Assistance Outside the U.S. and Canada ......................................................
308
Ordering Additional Owner's Literature ........................................................................\
.
310
Reporting Safety Defects (U.S. Only) ........................................................................\
.
310
Reporting Safety Defects (Canada Only) ........................................................................\
.
310
Fuses
Fuse Specification Chart ...........................
312
Changing a Fuse .........................................
320Maintenance
General Information
...................................
322
Opening and Closing the Hood .............
322
Under Hood Overview - 2.3L EcoBoost™ ........................................................................\
323
Under Hood Overview - 3.0L ..................
324
Under Hood Overview - 3.3L ..................
325
Engine Oil Dipstick - 2.3L EcoBoost™ ........................................................................\
326
Engine Oil Dipstick - 3.0L ........................
326
Engine Oil Dipstick - 3.3L .........................
326
Engine Oil Check .........................................
326
Oil Change Indicator Reset ......................
327
Changing the Engine Air Filter - 2.3L EcoBoost™ ...............................................
328
Changing the Engine Air Filter - 3.0L ........................................................................\
329
Changing the Engine Air Filter - 3.3L ....
330
Engine Coolant Check ................................
331
Automatic Transmission Fluid Check ........................................................................\
335
Brake Fluid Check .......................................
335
Power Steering Fluid Check ....................
336
Changing the 12V Battery ........................
336
Adjusting the Headlamps .......................
338
Washer Fluid Check ...................................
340
Fuel Filter .......................................................
340
Checking the Wiper Blades ....................
340
Changing the Front Wiper Blades ........
340
Changing the Rear Wiper Blades ...........
341
Changing a Bulb ...........................................
341
Vehicle Care
General Information ..................................
343
Cleaning Products ......................................
343
Cleaning the Exterior .................................
344
Waxing ............................................................
345
Cleaning the Engine ...................................
345
Cleaning the Windows and Wiper Blades ........................................................................\
346
6
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Table of Contents

WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this manual was
correct at the time of publication, but as
technology rapidly changes, we
recommend that you visit the local Ford
website for the latest information.
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note: Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example wheel speed, deceleration,
lateral acceleration and seatbelt
status. •
Events or errors in essential systems,
for example headlamps and brakes.
• System responses to driving situations,
for example airbag deployment and
stability control.
• Environmental conditions, for example
temperature.
Some of this data, when used in
combination with other information, for
example an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
Services That We Provide
If you use our services, we collect and use
data, for example account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
For additional information about our
privacy policy, refer to the local Ford
website.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services equipped with
your vehicle or to which you subscribe. We
take no responsibility for services that third
parties provide.
15
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Data Privacy

SEATBELT REMINDER
WARNING: The system will only
provide protection when you use the
seatbelt correctly.
This system monitors all seating positions
and provides audio and graphic feedback. This lamp illuminates and a
warning tone sounds if you do
not fasten your seatbelt when
you switch the ignition on. The lamp and
tone switch off when you fasten your
seatbelt or about one minute has elapsed.
When the initial warning expires for the
driver, more warnings are provided for the
driver and front outermost passenger. This
lamp illuminates and a warning tone
sounds if you or your front passenger do
not fasten the seatbelt buckle and the
vehicle speed exceeds
6 mph (9.7 km/h).
To deactivate the warning, see
Deactivating and Activating the
Belt-Minder Feature.
Note: To avoid inadvertent warnings, do
not place large objects on the front
passenger seat. This lamp illuminates when you
switch the ignition on, identifying
the number of seating positions
with fastened buckles. It illuminates again
when a seating position changes from
unfastened to fastened. This warning displays and a tone sounds
if an occupant unfastens the rear seatbelt
buckle or it becomes unfastened.
Note:
If a rear seat is unoccupied, or an
occupant never fastens the seatbelt buckle
to begin with, the warning will not display.
Note: Front seating positions appear in this
warning display. Warnings for unfastened
front seatbelt buckles appear in the initial
warning lamp.
Seatbelt Status
To view the seatbelt status, use the
information display controls on the
steering wheel. See General Information
(page
117). 42
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing SeatbeltsE71880 E206718 E274569 E274570

Lane Keeping System
Action
Message
The system has malfunctioned. Have the system checked as soon as possible.
Lane Keeping Sys.
Malfunction
Service Required
The system has detected a condition that has caused the systemto be temporarily unavailable.
Front Camera
Temporarily Not Available
The system has detected a condition that requires the windshieldto be cleaned to operate properly.
Front Camera Low
Visibility Clean Screen
The system has malfunctioned. Have the system checked as soon as possible.
Front Camera
Malfunction
Service Required
The system requests the driver to keep their hands on the steering wheel.
Keep Hands on
Steering Wheel
Maintenance Action
Message
Stop your vehicle as soon as safely possible and turn off the engine.
Check the oil level. If the warning stays on or continues to come onwith your engine running, have the system checked as soon as possible.
Low Engine Oil
Pressure
The engine oil life is low and needs to be changed soon.
Change Engine Oil
Soon
The engine oil life is low and needs to be changed immediately.
Oil Change
Required
The brake fluid level is low and the brake system should be
inspected immediately. See Brake Fluid Check (page 335).
Brake Fluid Level
Low
The brake system needs servicing. Stop the vehicle in a safe place. Contact an authorized dealer.
Check Brake
System
The engine coolant temperature is excessively high.
Engine Coolant
Over Temperature
The washer fluid is low and needs to be refilled.
Washer Fluid Level
Low
129
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Information Displays

4WD
Action
Message
The four wheel drive system has automatically disabled itself due to the system overheating.
4WD Temporarily
Disabled
The four wheel drive system is locking up the torque transfer clutch to help reduce clutch temperature.
4WD Temporarily
Locked
Displays when the system automatically disables to protect itself.
This may be caused by operating the vehicle with a mini spare tire installed, if the system detects dissimilar size tires, or if there is an
issue with another vehicle system preventing 4WD operation. The system resumes normal operation and clears this message after
you cycle the ignition on and off and drive a short distance with the road tire re-installed or after the other vehicle system issues are resolved.
4WD Off
Displays after the system cools and the four wheel drive system resumes normal function.
4WD Restored
The four wheel drive system is not operating properly and the
powertrain fault indicator illuminates. If the warning stays illumin- ated or continues to illuminate, contact an authorized dealer as soon as possible.
4WD Fault Service
Required
Displayed when the transfer case fluid requires service.
Change 4WD
Power Transfer Unit Lube
Displayed when the transfer case fluid has been changed and reset to new.
4WD Power
Transfer Unit Lube Set to New
138
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Information Displays

The electric parking brake may apply when
you shift to park (P) without the brake
pedal fully pressed. The electric parking
brake applies when you shift to park (P)
on large slopes. The electric parking brake
releases with the drive away release
function or manually as described in the
Releasing the Electric Parking Brake
section. See Electric Parking Brake
(page 215).
Note: A warning tone sounds if you open
the driver door and you have not shifted the
transmission selector to park (P).
Reverse (R)
With the transmission selector in reverse
(R), your vehicle moves backward. Always
come to a complete stop before shifting
into and out of reverse (R).
Neutral (N)
With the transmission selector in neutral
(N), you can start your vehicle and it is free
to roll. Hold the brake pedal down when in
this position.
Drive (D)
Drive (D) is the normal driving position for
the best fuel economy and smoothness.
Shift the transmission selector to drive (D)
to allow your vehicle to move forward and
shift automatically through the forward
gears.
The transmission shifts to the appropriate
gear for optimum performance based on
ambient temperature, road slope, vehicle
load and your input. Manual Mode (M) - Vehicles with
Paddle Shifters
With the transmission selector in manual
(M), the driver can change gears up or
down. After selecting the Manual (M)
button while the transmission range
selector is in Drive (D) position you now
have control of selecting the gear you
desire using shift buttons on the steering
wheel. See Understanding your SelectShift
Automatic
™ transmission later in this
section.
To exit manual mode, push the manual
(M) button on your transmission selector.
Low (L) - Vehicles without Paddle
Shifters
With the transmission selector in low (L),
your vehicle provides maximum engine
braking. You can shift the transmission into
low (L) at any vehicle speed. The intent is
not for use under extended or normal
driving conditions, and results in lower fuel
economy.
Automatic Return to Park
Note: This feature does not operate when
your vehicle is in Stay in Neutral mode or
neutral tow.
The transmission returns to park (P) if any
of the following occur:
• You switch the ignition off.
• Your seatbelt is not fastened, and you
open the driver door.
• The driver door is open, and you
unfasten your seatbelt.
If you switch the ignition off when your
vehicle is moving, your vehicle shifts into
neutral (N) until it slows down enough to
shift into park (P).
202
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Transmission

SelectShift Automatic
™
Transmission (If Equipped)
Your vehicle has a SelectShift Automatic
transmission, which gives you the ability
to change gears up or down, without a
clutch, as preferred.
To prevent the engine from running at too
low an RPM, which may cause it to stall,
SelectShift still automatically makes some
downshifts if it has determined that you
have not downshifted in time. Although
SelectShift makes some downshifts for
you, it still allows you to downshift at any
time if SelectShift determines that
damage to the engine from over-revving
does not occur.
Note: Engine damage may occur if you
maintain excessive engine revving without
shifting.
Note: Vehicles may have either steering
wheel controls or gearshift lever controls.
SelectShift could upshift if the engine
reaches its RPM limit. It may also be
upshifted by pressing the + button on the
steering wheel or shift lever control.
Pull the + paddle on the steering wheel
or push the + button on the gearshift
lever to activate SelectShift.
• Pull the right paddle (+) to upshift.
• Pull the left paddle (–) to downshift. SelectShift in drive (D):
•
Provides a temporary manual mode
for performing more demanding
maneuvers with extra control of gear
selection, for example, when towing or
overtaking. This mode holds a selected
gear for a temporary period of time
dependent on driver inputs, for
example, steering or accelerator pedal
input.
• You can exit SelectShift by holding the
(+) for two seconds or by driving
normally.
SelectShift in manual (M):
• Provides a permanent manual gear
selection with full control of gear
selection.
• You can exit SelectShift by pushing the
manual (M) button plus holding the
(+). This will shift you into the correct
gear.
The instrument cluster displays your
currently selected gear. If you request an
unavailable gear due to vehicle conditions,
for example, low speed, too high engine
speed for requested gear selection, the
current gear flashes three times.
Note: At full accelerator pedal travel, the
transmission automatically downshifts for
maximum performance.
Manual Park Release (MPR) WARNING:
When doing this
procedure, you need to take the
transmission out of park (P) which
means your vehicle can roll freely. To
avoid unwanted vehicle movement,
always fully apply the parking brake prior
to doing this procedure. Use wheels
chocks if appropriate.
204
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing TransmissionE144821

replacing the normal road tire as soon as
possible. Major dissimilar tire sizes
between the front and rear axles could
cause the 4WD system to stop functioning
and default to rear-wheel drive or damage
the 4WD system.
The slip response system could activate if
the mini spare is installed on the front
wheels. If the mini spare was installed on
the rear wheels the slip response system
will fully disable. In situations where there
is a wintery mix or an off road situation,
and you need to use a mini spare, you must
install the mini spare in the front tire
position and move a full size tire to the rear
tire position for the slip response system
to function.
Operating Four-Wheel drive (4WD)
Vehicles with Mismatched Tires
WARNING: Only use replacement
tires and wheels that are the same size,
load index, speed rating and type (such
as P-metric versus LT-metric or
all-season versus all-terrain) as those
originally provided by Ford. The
recommended tire and wheel size may
be found on either the Safety
Compliance Certification Label (affixed
to either the door hinge pillar, door-latch
post, or the door edge that meets the
door-latch post, next to the driver's
seating position), or the Tire Label which
is located on the B-Pillar or edge of the
driver's door. If this information is not
found on these labels, then you should
contact your authorized dealer as soon
as possible. Use of any tire or wheel not
recommended by Ford can affect the
safety and performance of your vehicle,
which could result in an increased risk of
loss of vehicle control, vehicle rollover,
personal injury and death. Major dissimilar tire sizes between the front
and rear axles (for example, 17 inch low
profile tires on the front axle and 22 inch
high profile tires on the rear axle) could
cause the 4WD system to stop functioning
and default to rear-wheel drive or damage
the 4WD system.
For optimum 4WD Performance, it is
recommended to follow the tire rotation
maintenance schedule. To avoid potential
4WD malfunction or 4WD system damage,
it is recommended to replace all four tires
rather than mixing significantly worn tires
with new tires. For example, using 3 worn
tread tires and 1 new tread tire all of the
same original tire size/brand, can be
tolerated by the 4WD system as long as
the worn tires still have usable tread depth.
How Your Vehicle Differs from
Other Vehicles
Truck and utility vehicles can differ from
some other vehicles. Your vehicle could be
higher to allow it to travel over rough
terrain without getting hung up or
damaging underbody components.
The differences that make your vehicle so
versatile also make it handle differently
than an ordinary passenger car.
Maintain steering wheel control at all
times, especially in rough terrain. Since
sudden changes in terrain can result in
abrupt steering wheel motion, make sure
you grip the steering wheel from the
outside. Do not grip the spokes.
Drive cautiously to avoid vehicle damage
from concealed objects such as rocks and
stumps.
You should either know the terrain or
examine maps of the area before driving.
Map out your route before driving in the
area. To maintain steering and braking
control of your vehicle, you must have all
four wheels on the ground and they must
be rolling, not sliding or spinning.
208
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Four-Wheel Drive
(If Equipped)