2021 FORD EXPLORER navigation update

Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (for example name, gender,
age, and crash location) is recorded.
However, parties, such as law enforcement,
could combine the event data recorder data
with the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
SETTINGS DATA
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe. See Settings (page 464).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets. Entertainment Data
Data recorded includes, for example:
•
Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
CONNECTED VEHICLE DATA The modem has a SIM. The
modem was enabled when your
vehicle was built and periodically
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example diagnostic
information. These messages could
include information that identifies your
vehicle, the SIM and the electronic serial
number of the modem. Cell phone network
service providers could have access to
additional information, for example cell
phone network tower identification. For
additional information about our privacy
policy, visit
www .For dC onne c t e d . c om or
refer to your local Ford website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle
data by changing the modem settings.
See
Connected Vehicle (page 421).
Note: The service can be unavailable or
interrupted for a number of reasons, for
example environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
modem, visit
www .For dC onne c t e d . c om .
17
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Data Privacy

WARNING: Battery posts,
terminals and related accessories
contain lead and lead compounds,
chemicals known to the State of
California to cause cancer and
reproductive harm. Wash your hands
after handling
. WARNING:
This vehicle may have
more than one battery. Removing the
battery cables from only one battery
does not disconnect your vehicle
electrical system. Make sure you
disconnect the battery cables from all
batteries when disconnecting power.
Failure to do so may cause serious
personal injury or property damage. WARNING:
For vehicles with
Auto-Start-Stop the battery requirement
is different. You must replace the battery
with one of exactly the same
specification.
The battery is in the engine compartment.
See
Under Hood Overview (page 323).
Your vehicle has a maintenance-free
battery. It does not require additional
water during service.
If the vehicle battery has a cover and vent
hose, make sure you correctly install it after
cleaning or replacing the battery.
For longer, trouble-free operation, keep the
top of the battery clean and dry and the
battery cables tightly fastened to the
battery terminals. If any corrosion is
present on the battery or terminals, remove
the cables from the terminals and clean
with a wire brush. You can neutralize the
acid with a solution of baking soda and
water.
We recommend that you disconnect the
negative battery cable terminal from the
battery if you plan to store your vehicle for
an extended period. Note:
If you only disconnect the negative
battery cable terminal, make sure it is
isolated or placed away from the battery
terminal to avoid unintended connection or
arcing.
If you replace the battery make sure it
matches the electrical requirements of
your vehicle.
If you disconnect or replace the battery
and your vehicle has an automatic
transmission, it must relearn its adaptive
strategy. Because of this, the transmission
may shift firmly when first driven. This is
normal operation while the transmission
fully updates its operation to optimum
shift feel.
Battery Management System
(If
Equipped)
The battery management system monitors
battery conditions and takes actions to
extend battery life. If excessive battery
drain is detected, the system temporarily
disables some electrical systems to
protect the battery.
Systems included are:
• Heated rear window.
• Heated seats.
• Climate control.
• Heated steering wheel.
• Audio unit.
• Navigation system.
A message may appear in the information
displays to alert you that battery
protection actions are active. These
messages are only for notification that an
action is taking place, and not intended to
indicate an electrical problem or that the
battery requires replacement.
337
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Maintenance

GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
About SYNC
The system allows you to interact with the
entertainment, information and
communication systems on your vehicle
using voice commands and a touchscreen.
The system provides easy interaction with
audio, phone, navigation, mobile apps and
settings.
Note: You can switch the system on and
use it for up to an hour without switching
the ignition on.
Note: You can use the system after you
switch the ignition off for up to 10 minutes
or until you open a door.
Note: For your safety, some features are
speed-dependent. Their use is limited to
when your vehicle speed is less than 3 mph
(5 km/h). Using the Touchscreen
Status bar.
A
Home screen.
B
Clock. See Settings (page 464).
C
Outside air temperature.
D
Feature bar.
E
Status Bar Cell phone microphone muted.
Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
433
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing SYNC™ 3E293823

Automatic crash notification
system off.
Cell phone network signal
strength.
Vehicle data sharing on.
Vehicle location sharing on.
Vehicle data and vehicle location
sharing on.
Wireless charger active.
Feature Bar Select to use the radio, a USB, a
media player or a Bluetooth
device. See Entertainment
(page 441). Select to adjust climate settings
See
Climate (page 451).
Select to make calls and access
the phonebook on your cell
phone. See
Phone (page 453).
Select to use the navigation
system.
See Navigation (page
455). Select to search for and use
compatible apps on your iOS or
Android device. See Apps (page
461
). Select to adjust system settings.
See
Settings (page 464).
Cleaning the Touchscreen
See
Cleaning the Interior (page 346). Updating the System
Updating the System Using a USB Drive
Downloading an Update
1. Go to the SYNC update page on the
local Ford website.
2. Download the update.
Note: The website notifies you if an update
is available.
3. Insert a USB drive into your computer.
Note: The USB drive needs to be empty and
meet the minimum requirements detailed
on the website.
4. Follow the instructions provided to download the update to the USB drive.
Installing an Update
Note: You can use the system when an
installation is in progress.
1. Disconnect all other USB devices from
the USB ports.
2. Connect the USB drive with the update
to a USB port.
Note: Installation starts automatically
within 10 minutes.
Updating the System Using a Wi-Fi
Network Connection
Connecting to a Wi-Fi Network Select the settings option on the
feature bar.
1. Select
Automatic Updates.
2. Select
System Wi-Fi.
3. Switch
System Wi-Fi on.
4. Select
Available Wi-Fi Networks.
5. Select an available Wi-Fi network.
Note: Enter the network password to
connect to a secure network.
434
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing SYNC™ 3 E100027 E283811 E280315 E280315

SiriusXM Traffic and Travel Link (If
Equipped)
SiriusXM Traffic and Travel Link is available
on vehicles equipped with navigation and
only in select markets. You must activate
and subscribe to receive SiriusXM Traffic
and Travel Link information. It helps you
locate the best gas prices, find movie
listings, get current traffic alerts, view the
weather map, get accurate ski conditions
and see current sports scores.
The system calculates a reasonable
efficient route based on available speed
limits, traffic, and road conditions. You may
know a local short cut that is more efficient
at a given time than the route provided by
SYNC 3, but you should expect a slight
difference in minutes or miles with the
SYNC 3 route.
Michelin Travel Guide (If Equipped)
The Michelin travel guide is a service which
provides additional information about
certain places of interest, for example
restaurants, hotels and tourist sites. Points
of interest that have Michelin travel guide
information display a button to show you
more information. Push the button to see
the additional information. If you have
paired your phone with the system, you
can press the phone button to directly
establish a call with the selected point of
interest.
Navigation Map Accuracy and
Updates
HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to
HERE by going to www.here.com. HERE
evaluates all reported map errors and
responds with the result of their
investigation by e-mail. The navigation system map data may
contain inaccurate or incomplete
information due to the passage of time,
changing circumstances, sources used and
the nature of collecting comprehensive
geographic data, any of which may lead to
incorrect results. Inaccurate speed limit
information, turn restrictions and other
road attributes may affect the determined
route and associated guidance
Annual navigation map updates are
available for purchase through your
dealership. Depending on your purchase
agreement, you might be eligible for free
Map update. You can choose to download
the Map data update onto a USB, order a
USB, or use Wi-Fi to deliver automatic
updates. To update your Map data over
Wi-Fi, your vehicle must be connected to
a Wi-Fi access point. Map Data files are
large, so it is highly recommended to
perform the update when free Wi-Fi is
available otherwise high data rates may
apply. For USB updates, free map update
eligibility, and other details, contact
dealers at 1-866-462-8837 in the United
States and Canada or 01-800-557-5539
in Mexico or visit our local website for more
information.
ELECTRIC VEHICLE
INFORMATION
Power Flow
The power flow information for
your hybrid vehicle is available
through the home screen or
under Apps
Vehicle Operational States
Power will flow to or from the front and
rear wheels depending on operational
state and drive conditions.
460
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing SYNC™ 3E260071

Locking and Unlocking................................69
Activating Intelligent Access............................ 70
Autolock.................................................................... 71
Battery Saver.......................................................... 72
Illuminated Entry.................................................... 71
Illuminated Exit...................................................... 72
Locking and Unlocking the Doors with the Key Blade........................................................... 69
Power Door Locks................................................ 69
Remote Control.................................................... 69
Smart Unlocks for Integrated Keyhead Remote Control................................................ 70
Smart Unlocks for Intelligent Access Keys........................................................................\
71
Luggage Covers.............................................281
Lug Nuts See: Changing a Road Wheel........................ 374
M
Maintenance..................................................322 General Information.......................................... 322
Manual Seats.................................................148
Adjusting the Seat Backrest........................... 149
Moving the Seat Backward and Forward............................................................. 148
Memory Function
..........................................152
Easy Entry and Exit Feature............................ 153
Linking a PreSet Position to your Remote Control .............................................................. 153
Saving a PreSet Position.................................. 152
Message Center See: Information Displays................................. 112
Mirrors See: Windows and Mirrors............................... 96
Mobile Communications Equipment.......13
Mobile Device Data........................................18
Moonroof..........................................................101 Bounce-Back........................................................102
Opening and Closing the Moonroof.............101
Rear SunShade Opening and Closing........102
Motorcraft Parts - 2.3L EcoBoost™
................................................388
Motorcraft Parts - 3.0L.............................389
Motorcraft Parts - 3.3L..............................390
MyKey – Troubleshooting
...........................67
MyKey ™.............................................................64
Principle of Operation........................................ 64N
Navigation......................................................455
Changing the Format of the Map................457
cityseeker............................................................. 459
Michelin Travel Guide...................................... 460
Navigation Map Accuracy and Updates........................................................... 460
Route Guidance.................................................. 457
Setting a Destination....................................... 456
SiriusXM Traffic and Travel Link.................. 460
Zoom...................................................................... 457
Normal Scheduled Maintenance
..........485
Intelligent Oil-Life Monitor™........................ 485
Normal Maintenance Intervals.................... 486
O
Oil Change Indicator Reset.......................327
Oil Check See: Engine Oil Check...................................... 326
Opening and Closing the Hood..............322 Closing the Hood................................................ 323
Opening the Hood............................................. 322
Ordering Additional Owner's Literature......................................................310
Obtaining a French Owner ’s Manual..........310
Overhead Console.........................................171
Overriding Automatic High Beam Control............................................................95
Overriding Reverse Braking Assist..........221
Overriding the Set Speed..........................252
P
Parking Aids
...................................................230
Principle of Operation...................................... 230
Passive Anti-Theft System.........................78 Programming a Spare Intelligent Access
Key........................................................................\
. 78
SecuriLock®........................................................... 78
PATS See: Passive Anti-Theft System..................... 78
Pedestrian Alert System
.............................54
Pedestrian Protection..................................54
Perchlorate.........................................................11
Personalized Settings..................................119 Fuel Economy...................................................... 120
568
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Index

Satellite Radio Reception Factors..............430
SiriusXM Satellite Radio Service.................430
Troubleshooting..................................................
431
Scheduled Maintenance..........................482
Seatbelt Extensions......................................44
Seatbelt Height Adjustment.......................41
Seatbelt Reminder.........................................42 Seatbelt Status..................................................... 42
Seatbelts...........................................................38 Principle of Operation........................................ 38
Seatbelt Warning Lamp and Indicator Chime...............................................................41
Conditions of operation...................................... 41
Seats.................................................................146
Security..............................................................78
Selecting a Drive Mode..............................278
Service Data
......................................................16
Settings Data.....................................................17 Comfort and Convenience Data...................... 17
Entertainment Data.............................................. 17
Settings...........................................................464 911 Assist.............................................................. 464
Ambient Lighting............................................... 465
Audio...................................................................... 464
Automatic Updates.......................................... 464
Bluetooth............................................................. 464
Charge Settings................................................. 465
Clock...................................................................... 464
Display................................................................... 465
Driver Assist......................................................... 464
FordPass............................................................... 464
General.................................................................. 464
Message Center................................................. 465
Mobile Apps........................................................ 464
Multi Contour Seats.......................................... 465
Navigation............................................................ 465
Personal Profiles................................................ 465
Phone.................................................................... 464
Seats...................................................................... 465
Sound.................................................................... 464
Valet Mode........................................................... 465
Vehicle................................................................... 464
Voice Control....................................................... 465
Setting the Adaptive Cruise Control Gap..................................................................251
Following a Vehicle........................................... 252Setting the Adaptive Cruise Control
Speed............................................................250
Manually Changing the Set Speed..............251
Setting the Adaptive Cruise Speed from a Complete Stop................................................ 251
Setting the Cruise Control Speed..........244 Changing the Set Speed................................. 244
Setting the Hill Descent Speed
..............228
Side Airbags.....................................................50
Side Sensing System..................................234 Object Distance Indicator............................... 235
Sitting in the Correct Position..................146
Snow Chains See: Using Snow Chains................................. 366
Spare Wheel See: Changing a Road Wheel........................ 374
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 13
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Using Your Vehicle as an Ambulance............13
Using Your Vehicle With a Snowplow............13
Special Operating Conditions Scheduled Maintenance
..............................................488
Exceptions........................................................... 489
Speed Control See: Cruise Control........................................... 244
Speed Sign Recognition.............................271 Principle of Operation....................................... 271
Using Speed Sign Recognition...................... 272
Stability Control
...........................................225
Principle of Operation...................................... 225
Starter Switch See: Ignition Switch............................................ 172
Starting a Gasoline Engine........................173 Automatic Engine Shutdown......................... 174
Failure to Start...................................................... 174
Guarding Against Exhaust Fumes................176
Important Ventilating Information...............176
Stopping the Engine When Your Vehicle is Moving................................................................ 175
Stopping the Engine When Your Vehicle is Stationary.......................................................... 175
Vehicles with an Ignition Key.......................... 173
Vehicles with Keyless Start............................. 173
571
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Index