GENERAL INFORMATION
WARNING: Extended idling at high
engine speeds can produce very high
temperatures in the engine and exhaust
system, creating the risk of fire or other
damage. WARNING:
Do not park, idle or
drive your vehicle on dry grass or other
dry ground cover. The emission system
heats up the engine compartment and
exhaust system, creating the risk of fire. WARNING: Do not start the engine
in a closed garage or in other enclosed
areas. Exhaust fumes can be toxic.
Always open the garage door before you
start the engine. WARNING:
Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
If you disconnect the battery, your vehicle
may exhibit some unusual driving
characteristics for approximately
5 mi
(8 km) after you reconnect it. This is
because the engine management system
must realign itself with the engine. You
can disregard any unusual driving
characteristics during this period.
The powertrain control system meets all
Canadian interference-causing equipment
standard requirements regulating the
impulse electrical field or radio noise.
When you start the engine, avoid pressing
the accelerator pedal before and during
operation. Only use the accelerator pedal
when you have difficulty starting the
engine. IGNITION SWITCH
0
(off) - The ignition is off.
Note: When you switch the ignition off and
leave your vehicle, do not leave your key in
the ignition. This could cause your vehicle
battery to lose charge.
I
(accessory) - Allows the electrical
accessories, such as the radio, to operate
while the engine is not running.
Note: Do not leave the ignition key in this
position for too long. This could cause your
vehicle battery to lose charge.
II
(on) - All electrical circuits are
operational and the warning lamps and
indicators illuminate.
III
(start) - Cranks the engine.
KEYLESS STARTING
(IF EQUIPPED)
Note: The system may not function if the
remote control is close to metal objects or
electronic devices, for example keys or a cell
phone.
Note: A valid remote control must be
located inside your vehicle to switch the
ignition on and start your vehicle.
Note: If the remote remains motionless for
40 or more seconds you need to move the
remote for the passive entry feature to
function. If the remote remains motionless
for 8 or more hours you need to move the
remote for the push button start feature to
function.
172
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Starting and Stopping the Engine E300927
WARNING: If the parking brake is
fully released, but the brake warning
lamp remains illuminated, the brakes
may not be working properly. Have your
vehicle checked as soon as possible. WARNING:
Do not drive your
vehicle until you verify that the
stoplamps are working.
Use the manual park release to move your
transmission from the park (P) position in
the event of an electrical malfunction or
emergency.
Activating the Manual Park Release
Cable 1.
Apply the parking brake. See Electric
Parking Brake
(page 215).
Note: If the vehicle battery is dead, for
example, no electrical power is available,
you require an external power to apply the
parking brake.
2. Using the key or a flat head screwdriver,
maximum length
5 in (120 mm), as
shown in the picture, carefully open the
access cover under the arm rest
console.
See Keys and Remote
Controls (page 57). 3. Turn the vehicle ignition on without
starting the vehicle by pressing the
ignition push to start without pressing
the brake.
4. Once in the driver seat, fully apply the brake pedal and hold. Do not release. Note:
A:
2.0 in (50 mm) B: 0.1 in (3.3 mm)
5. Insert a screwdriver type tool, see description, or your car key into the
Manual Park Release (MPR) lever slot.
Pull the manual park release lever
toward the rear until the detent in the
slot pops up, against the tool or key.
Allow full upward travel of detent,
approximately
0.28 in (7 mm) in the
park override mode (Click). You can
remove the tool. If done correctly, a
message on the instrument cluster
displays Park Not Available,
Transmission Not in Park, or Shift
System Fault.
6. With your foot still fully applied on the
brake pedal, disengage the parking
brake.
See Electric Parking Brake
(page 215).
7. Your vehicle remains in neutral (N) for emergency towing purposes.
8. Switch off the ignition.
9. Once safe, and there is no risk of your vehicle rolling, disconnect the negative
(black) battery cable from the battery.
205
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing TransmissionE292050 E317360
Possible Cause and Solution
Symptom
You are using the old linking method.
Personal Profiles does not support your unsaved settings.
My personalized settings do
not save. A different personal profile is active.
Another user changed the settings for the wrong personal
profile.
You did not create a personal profile.
My profile will not recall. Personal Profiles is turned off.
The profile you requested is already active.
You did not link the memory button you are using to a
profile.
You did not link the remote control you are using to a
profile.
You are using the wrong remote control.
You are pressing a button other than the unlock or remote
start on a linked remote control.
You deleted the personal profile.
You switched the personal profiles off.
My preset positions recall,
but my profile does not.
The vehicle is in motion.
My profile recalls but my
preset positions do not. The preset positions are the same as the guest or previ-
ously active profile.
Unlink and relink your remote control in the Personal
Profiles menu. You may need to see your authorized dealer.
I lost a remote control.
You erased and reprogrammed the remote controls. This
could happen if you let a dealership add a new remote
control to replace a lost one.
I lost all profiles.
Someone performed a master reset without your know-
ledge.
477
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing SYNC™ 3
Gauges - Vehicles With: 6.5 Inch
Instrument Cluster Display
Screen............................................................103
Distance to Empty............................................. 104
Engine Coolant Temperature Gauge..........104
Fuel Gauge............................................................ 103
Information Bar................................................... 103
Information Display........................................... 103
Low Fuel Reminder............................................ 104
Gearbox See: Transmission.............................................. 201
General Information on Radio Frequencies...................................................57
Intelligent Access.................................................. 57
General Maintenance Information.......482 Multi-Point Inspection.................................... 484
Owner Checks and Services......................... 483
Protecting Your Investment........................... 482
Why Maintain Your Vehicle?......................... 482
Why Maintain Your Vehicle at Your Dealership?..................................................... 482
Getting Assistance Outside the U.S. and Canada.........................................................308
Getting the Services You Need..............305 Away From Home............................................. 305
Global Opening
...............................................97
Remote Control Front Windows..................... 97
H
Hazard Flashers
...........................................299
Headlamp Adjusting See: Adjusting the Headlamps..................... 338
Headlamp Exit Delay....................................88
Headrest See: Head Restraints........................................ 146
Head Restraints
............................................146
Adjusting the Head Restraints....................... 147
Heated Exterior Mirrors..............................144
Heated Rear Window..................................144
Heated Seats.................................................158 Automatic Climate Controlled Seats..........159
Front Seats........................................................... 158
Second Row Heated Seats............................. 159
Heated Steering Wheel...............................83
Heated Windshield
......................................143
Windshield Wiper De-Icer............................... 143Heating
See: Climate Control......................................... 139
High Voltage Battery..................................200 General Information - Hybrid Electric
Vehicle (HEV)................................................ 200
Hill Descent Control....................................228
Hill Descent Control Indicator
.................229
Hill Start Assist...............................................217 Switching the System On and Off................217
Using Hill Start Assist........................................ 217
Hints on Controlling the Interior Climate...........................................................141
Defogging the Side Windows in Cold Weather............................................................. 142
General Hints......................................................... 141
Quickly Cooling the Interior............................. 142
Quickly Heating the Interior............................ 142
Recommended Settings for Cooling...........142
Recommended Settings for Heating..........142
Hints on Driving With Anti-Lock Brakes.............................................................215
Hood Lock See: Opening and Closing the Hood...........322
Horn.....................................................................83
How Does Adaptive Cruise Control With Stop and Go Work....................................246
How Does the Rear Occupant Alert System Work
...............................................160
Hybrid Vehicle Frequently Asked Questions.....................................................184
Hybrid Vehicle Operation..........................182 Battery.................................................................... 182
Braking.................................................................... 183
Driving..................................................................... 182
Driving to Optimize Fuel Economy..............183
Starting................................................................... 182
Stopping................................................................. 182
Transmission Operation................................... 182
I
Ignition Switch................................................172
In California (U.S. Only)............................306
Information Display Control
.......................83
Information Displays.....................................112
General Information - Vehicles With: 12.3
Inch Instrument Cluster Display
Screen................................................................. 114
566
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Index
General Information - Vehicles With: 4.2
Inch Instrument Cluster Display
Screen.................................................................. 117
General Information - Vehicles With: 6.5 Inch Instrument Cluster Display
Screen................................................................. 112
Information Messages.................................121
4WD........................................................................\
. 138
Active Park............................................................. 122
Adaptive Cruise Control.................................... 122
Adaptive Headlamps......................................... 122
AdvanceTrac ™ and Traction Control..........123
Alarm....................................................................... 123
Battery and Charging System (12 volt)..................................................................... 123
Battery and Charging System (High Voltage)............................................................. 124
Blind Spot Information and Cross Traffic Alert System.................................................... 124
Doors and Locks.................................................. 125
Driver Alert............................................................. 126
Fuel........................................................................\
.. 126
Hill Descent Control........................................... 127
Hill Start Assist.................................................... 128
Keys and Intelligent Access............................ 128
Lane Keeping System....................................... 129
Maintenance......................................................... 129
MyKey......................................................................130
Park Aid.................................................................... 131
Park Brake.............................................................. 132
Power Steering..................................................... 133
Pre-Collision Assist............................................ 133
Remote Start........................................................ 133
Seats........................................................................\
134
Starting System.................................................. 134
Tire Pressure Monitoring System.................. 135
Trailer....................................................................... 135
Transmission........................................................ 136
Installing Child Restraints
...........................25
Child Seats.............................................................. 25
Using Lap and Shoulder Belts......................... 25
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 28
Using Tether Straps............................................. 29
Instrument Cluster
.......................................103
Instrument Lighting Dimmer.....................88
Instrument Panel
.............................................21
Interior Air Quality........................................145 Interior Lamps..................................................91
Front Interior Lamp.............................................. 91
Rear Interior Lamps.............................................. 91
Interior Mirror
.................................................100
Automatic Dimming Mirror............................. 100
Manual Dimming Mirror................................... 100
Introduction........................................................9
J
Jump Starting the Vehicle.......................300 Connecting the Jumper Cables................... 300
Jump Starting...................................................... 301
Locating the Jump Starting Connection Points................................................................ 300
Preparing Your Vehicle.................................... 300
Removing the Jumper Cables........................ 301
K
Keyless Entry
....................................................72
SECURICODE™ Keyless Entry Keypad........72
Keyless Starting
.............................................172
Ignition Modes...................................................... 173
Keys and Remote Controls.........................57
L
Lane Keeping System
................................260
Switching the System On and Off...............261
Liftgate...............................................................74
Lighting Control
..............................................87
Flashing High Beam Headlamps................... 88
Lighting Control Selections.............................. 87
Switching High Beam Headlamps On and Off........................................................................\
. 87
Lighting...............................................................87 General Information............................................ 87
Limited Slip Differential
.............................213
Load Carriers See: Roof Racks and Load Carriers..............281
Load Carrying...............................................280
Load Limit
.......................................................282
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 286
Vehicle Loading - with and without a Trailer................................................................. 282
567
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Index
Rear Under Floor Storage........................280
Adjustable Load Floor..................................... 280
Spare Tire Cover................................................ 280
Rear View Camera.......................................238 Camera Guidelines........................................... 240
Manual Zoom....................................................... 241
Obstacle Distance Indicator.......................... 240
Rear Camera Delay............................................ 241
Using the Rear View Camera System........239
Rear View Camera See: Rear View Camera................................... 238
Rear Window Wiper and Washers..........86 Rear Camera Washer......................................... 86
Rear Window Washer......................................... 86
Rear Window Wiper............................................ 86
Rear Wiper Blades See: Changing the Rear Wiper Blades........341
Recommended Towing Weights...........289
Reduced Engine Performance................295
Refueling - Excluding: Hybrid Electric Vehicle (HEV)
.............................................189
Refueling System Overview........................... 189
Refueling System Warning.............................. 191
Refueling Your Vehicle..................................... 190
Refueling - Hybrid Electric Vehicle (HEV).............................................................192
Fuel Filler Door Manual Override Lever................................................................... 194
System Warnings................................................ 193
Remote Control
...............................................57
Car Finder................................................................ 62
Integrated Keyhead Transmitter..................... 57
Intelligent Access Key........................................ 58
Memory Feature.................................................... 61
Remote Start......................................................... 62
Replacing the Battery......................................... 59
Sounding the Panic Alarm................................ 62
Remote Start.................................................144 Automatic Settings............................................ 144
Heated and Cooled Features......................... 144
Last Settings........................................................ 144
Repairing Minor Paint Damage..............348
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12Replacing a Lost Key or Remote
Control............................................................63
Replacing the Cabin Air Filter...................145
Reporting Safety Defects (Canada Only)...............................................................310
Reporting Safety Defects (U.S. Only)...............................................................310
Resuming the Set Speed..........................245 Resuming the Set Speed from a Complete
Stop.................................................................... 252
Reverse Braking Assist Indicators
...........221
Reverse Braking Assist Precautions.................................................220
Reverse Braking Assist
..............................220
Reverse Braking Assist –
Troubleshooting............................................. 222
Reverse Braking Assist – Troubleshooting
........................................222
Reverse Braking Assist – Frequently Asked
Questions......................................................... 223
Reverse Braking Assist – Information Messages.......................................................... 222
Roadside Assistance
..................................298
Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 299
Vehicles Sold in the United States: Getting Roadside Assistance................................... 298
Vehicles Sold in the United States: Using Roadside Assistance................................... 298
Roadside Emergencies.............................298
Roof Racks and Load Carriers.................281 Adjusting the Crossbar.................................... 282
Maximum Recommended Load Amounts.......................................................... 282
Running-In See: Breaking-In................................................. 296
Running Out of Fuel
.....................................187
Adding Fuel From a Portable Fuel
Container.......................................................... 188
Filling a Portable Fuel Container.................. 188
S
Safety Canopy ™
..............................................51
Safety Precautions......................................185
Satellite Radio
..............................................429
Satellite Radio Electronic Serial Number
(ESN)................................................................ 430
570
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Index
Towing a Trailer............................................288
Load Placement................................................ 288
Towing the Vehicle on Four Wheels..........................................................294
Emergency Towing............................................ 294
Recreational Towing - All-Wheel and Four-Wheel Drive Vehicles........................ 294
Recreational Towing - Front-Wheel Drive Vehicles............................................................ 294
Recreational Towing - Rear-Wheel Drive Vehicles............................................................ 294
Towing.............................................................288
Traction Control............................................224 Principle of Operation...................................... 224
Trailer Sway Control...................................289
Transmission Specifications - ST.........386
Transmission..................................................201
Transporting the Vehicle
..........................303
U
Under Hood Overview - 2.3L EcoBoost™.................................................323
Under Hood Overview - 3.0L...................324
Under Hood Overview - 3.3L...................325
Unique Driving Characteristics...............180
Universal Garage Door Opener...............162 HomeLink Wireless Control System............162
USB Port
.........................................................432
Locating the USB Ports................................... 432
Using Four-Wheel Drive............................207 Driving in Special Conditions With
Four-Wheel drive (4WD).......................... 209
How Your Vehicle Differs from Other Vehicles............................................................ 208
Operating Four-Wheel drive (4WD) Vehicles with Mismatched Tires.............208
Operating Four-Wheel Drive (4WD) Vehicles With Spare Tires.......................... 207
Using MyKey With Remote Start Systems...........................................................67
Using Snow Chains.....................................366
Using Stability Control...............................226 Electronic Stability Control - Base
Model................................................................ 226
Electronic Stability Control - ST Model ........................................................................\
..... 226
Using Summer Tires...................................366 Using Traction Control...............................224
Switching the System Off............................... 224
System Indicator Lights and Messages......................................................... 224
Using a Switch.................................................... 224
Using Voice Recognition...........................435 Apps....................................................................... 440
Automatic Blower Motor Speed Reduction......................................................... 441
Climate................................................................... 437
Entertainment.................................................... 436
General.................................................................. 435
Navigation............................................................ 439
Phone
..................................................................... 438
SiriusXM Traffic and Travel Link.................. 440
Voice Settings...................................................... 441
Utilizing the Mediation/Arbitration Program (Canada Only)........................308
V
Vehicle Care
...................................................343
General Information......................................... 343
Vehicle Identification Number.................391
Vehicle Storage............................................348 Body....................................................................... 349
Brakes.................................................................... 349
Cooling system................................................... 349
Disconnecting Your 12 Volt Battery.............349
Engine.................................................................... 349
Fuel system......................................................... 349
General.................................................................. 348
Miscellaneous..................................................... 350
Plugging in Your HYBRID................................ 349
Removing Vehicle From Storage.................350
Tires........................................................................\
350
Vehicle Wi-Fi Hotspot................................425
Ventilated Seats
...........................................159
Automatic Climate Controlled Seats..........159
Ventilation See: Climate Control......................................... 139
VIN See: Vehicle Identification Number.............391
Voice Control
...................................................82
573
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Index