Page 9 of 577

Essential Towing Checks
.........................292
Towing the Vehicle on Four Wheels .....
294
Driving Hints
Reduced Engine Performance ...............
295
Economical Driving ....................................
295
Cold Weather Precautions ......................
296
Breaking-In ...................................................
296
Driving Through Water .............................
296
Floor Mats ......................................................
297
Roadside Emergencies
Roadside Assistance .................................
298
Hazard Flashers ..........................................
299
Fuel Shutoff .................................................
299
Jump Starting the Vehicle ......................
300
Collision, Damage or Fire Event ............
302
Post-Crash Alert System .........................
303
Transporting the Vehicle .........................
303
Customer Assistance
Getting the Services You Need .............
305
In California (U.S. Only) ...........................
306
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .....................
307
Utilizing the Mediation/Arbitration Program (Canada Only) .....................
308
Getting Assistance Outside the U.S. and Canada ......................................................
308
Ordering Additional Owner's Literature ........................................................................\
.
310
Reporting Safety Defects (U.S. Only) ........................................................................\
.
310
Reporting Safety Defects (Canada Only) ........................................................................\
.
310
Fuses
Fuse Specification Chart ...........................
312
Changing a Fuse .........................................
320Maintenance
General Information
...................................
322
Opening and Closing the Hood .............
322
Under Hood Overview - 2.3L EcoBoost™ ........................................................................\
323
Under Hood Overview - 3.0L ..................
324
Under Hood Overview - 3.3L ..................
325
Engine Oil Dipstick - 2.3L EcoBoost™ ........................................................................\
326
Engine Oil Dipstick - 3.0L ........................
326
Engine Oil Dipstick - 3.3L .........................
326
Engine Oil Check .........................................
326
Oil Change Indicator Reset ......................
327
Changing the Engine Air Filter - 2.3L EcoBoost™ ...............................................
328
Changing the Engine Air Filter - 3.0L ........................................................................\
329
Changing the Engine Air Filter - 3.3L ....
330
Engine Coolant Check ................................
331
Automatic Transmission Fluid Check ........................................................................\
335
Brake Fluid Check .......................................
335
Power Steering Fluid Check ....................
336
Changing the 12V Battery ........................
336
Adjusting the Headlamps .......................
338
Washer Fluid Check ...................................
340
Fuel Filter .......................................................
340
Checking the Wiper Blades ....................
340
Changing the Front Wiper Blades ........
340
Changing the Rear Wiper Blades ...........
341
Changing a Bulb ...........................................
341
Vehicle Care
General Information ..................................
343
Cleaning Products ......................................
343
Cleaning the Exterior .................................
344
Waxing ............................................................
345
Cleaning the Engine ...................................
345
Cleaning the Windows and Wiper Blades ........................................................................\
346
6
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Table of Contents
Page 10 of 577

Cleaning the Interior
..................................346
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
347
Cleaning Leather Seats .............................
347
Repairing Minor Paint Damage .............
348
Cleaning the Wheels .................................
348
Vehicle Storage ...........................................
348
Body Styling Kits ........................................
350
Wheels and Tires
General Information ...................................
351
Tire Care .........................................................
353
Using Summer Tires ..................................
366
Using Snow Chains ....................................
366
Tire Pressure Monitoring System .........
368
Changing a Road Wheel ...........................
374
Technical Specifications .........................
380
Capacities and Specifications
Engine Specifications - 2.3L EcoBoost™ ........................................................................\
382
Engine Specifications - 3.0L ..................
383
Engine Specifications - 3.0L, ST ...........
383
Engine Specifications - 3.3L, Gasoline ........................................................................\
385
Engine Specifications - 3.3L, Hybrid Electric Vehicle (HEV) ..........................
386
Transmission Specifications - ST ........
386
Motorcraft Parts - 2.3L EcoBoost™ .....
388
Motorcraft Parts - 3.0L ............................
389
Motorcraft Parts - 3.3L .............................
390
Vehicle Identification Number ................
391
Capacities and Specifications - 2.3L EcoBoost™ ................................................
391
Capacities and Specifications - 3.0L .......................................................................
398
Capacities and Specifications - 3.3L, Gasoline .....................................................
405
Capacities and Specifications - 3.3L, Hybrid Electric Vehicle (HEV) .............
412Bulb Specification Chart
..........................
419
Connected Vehicle
What Is a Connected Vehicle ..................
421
Connected Vehicle Requirements .........
421
Connected Vehicle Limitations ..............
421
Connecting the Vehicle to a Mobile Network .......................................................
421
Connecting the Vehicle to a Wi-Fi Network - Vehicles With: SYNC 3 ......
421
Connected Vehicle – Troubleshooting - Vehicles With: Modem ..........................
422
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3 ..........................
423
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot .........
425
Changing the Vehicle Wi-Fi Hotspot Name or Password ................................
425
Audio System
General Information ..................................
426
Audio Unit .....................................................
426
Digital Radio ..................................................
427
Satellite Radio .............................................
429
USB Port ........................................................
432
SYNC™ 3
General Information ..................................
433
Using Voice Recognition ..........................
435
Entertainment ..............................................
441
Climate ............................................................
451
Phone ..............................................................
453
Navigation .....................................................
455
Electric Vehicle Information ...................
460
Apps .................................................................
461
Settings ..........................................................
464
SYNC™ 3 Troubleshooting ....................
466
7
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Table of Contents
Page 11 of 577
Accessories
Accessories
...................................................479
Ford Protect
Ford Protect .................................................
480
Scheduled Maintenance
General Maintenance Information ......
482
Normal Scheduled Maintenance .........
485
Special Operating Conditions Scheduled Maintenance ............................................
488
Customer Information
Radio Frequency Certification Labels ........................................................................\
.
491
Appendices
Electromagnetic Compatibility .............
530
End User License Agreement .................
533
8
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Table of Contents
Page 12 of 577

ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Air conditioning system
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
9
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing IntroductionE154903 E162384 E231157
Page 13 of 577
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
10
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing IntroductionE270480 E139223 E141128 E71340 E71880 E231160 E67017 E161353
Page 14 of 577

Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
Windshield wash and wipe
PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit: Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
11
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing IntroductionE270945 E139213 E231159 E65963 E231158 E270849 E270850 E167012 E138639 E163957 E272858 E270969
Page 15 of 577

For assistance call 1-800-727-7000, or for
more information about Ford Credit and
access to the online Account Manager tool,
visit www.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual.
Genuine Ford and Motorcraft parts meet
or exceed these specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents happen sometimes.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts. Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty.
The Ford Warranty may not cover damage
caused to your vehicle as a result of failed
non-Ford parts.
For additional information, refer to the
terms and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered by your New Vehicle Limited
Warranty, see your warranty guide that is
available online. For more information,
refer to our website and download your
copy of the warranty guide.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls.
WARNING: You risk death or
serious injury to yourself and others if you
do not follow the instruction highlighted
by the warning symbol. Failure to follow
the specific warnings and instructions
could result in personal injury. WARNING: NEVER use a rearward
facing child restraint on a seat protected
by an ACTIVE AIRBAG in front of it,
DEATH or SERIOUS INJURY to the CHILD
can occur.
12
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Introduction
Page 16 of 577

On Board Diagnostics Data Link
Connector
WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
Your vehicle has an OBD Data Link
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as
remote insurance company monitoring,
transmission of vehicle data to other
devices or entities, or altering the
performance of the vehicle, may cause
interference with or even damage to
vehicle systems. We do not recommend
or endorse the use of unapproved
aftermarket plug-in devices. The vehicle
Warranty will not cover damage caused
by an aftermarket plug-in device.
Notice to Owners of Pickup Trucks
and Utility Type Vehicles WARNING:
Utility vehicles have a
significantly higher rollover rate than
other types of vehicles.
Before you drive your vehicle, please read
this Owner ’s Guide carefully. Your vehicle
is not a passenger car. As with other
vehicles of this type, failure to operate this
vehicle correctly may result in loss of
vehicle control, vehicle rollover, personal
injury or death. Using Your Vehicle With a
Snowplow
Do not use this vehicle for
snowplowing.
Your vehicle does not have a snowplowing
package.
Using Your Vehicle as an
Ambulance
Do not use this vehicle as an
ambulance.
Your vehicle does not have the Ambulance
Preparation Package.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING:
Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
13
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Introduction