CHARGING YOUR VEHICLE – TROUBLESHOOTING
Charging Your Vehicle – Information Messages
Action
Message
Your vehicle needs confirmation that you unplugged it before
allowing a start. You must make sure your vehicle is unplugged
and you respond to the message before starting your vehicle.
Vehicle Plugged In ? Yes
No
Your vehicle detects it is still plugged in after you attempt to
start it.
Unplug Prior to Starting
Vehicle
A charging fault has been detected. Check the charging cord
and the charge station or electrical supply.
Charge Station Fault See
Manual
The charging station cannot communicate with your vehicle.
Contact the station provider.
Charge Station Commu-
nication Error Contact Station Provider
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Charging Your Vehicle - Plug-In Hybrid Electric Vehicle
(PHEV) (If Equipped)
WHAT IS HILL START ASSIST
Hill Start Assist makes it easier for you to
pull away when your vehicle is on a slope
without using the parking brake.
HOW DOES HILL START
ASSIST WORK
When the system activates, your vehicle
remains stationary for a few seconds after
you release the brake pedal. This gives you
time to move your foot from the brake
pedal to the accelerator pedal. The brakes
release when the engine has developed
sufficient torque to prevent your vehicle
from rolling down the slope.
HILL START ASSIST
PRECAUTIONS
WARNING: The system does not
replace the parking brake. When you
leave your vehicle, always apply the
parking brake. WARNING:
You must remain in
your vehicle when the system turns on.
At all times, you are responsible for
controlling your vehicle, supervising the
system and intervening, if required.
Failure to take care may result in the loss
of control of your vehicle, serious
personal injury or death. WARNING:
The system turns off if
there is a malfunction or if you
excessively rev the engine. HILL START ASSIST –
TROUBLESHOOTING
Hill Start Assist – Information
Messages Action
Message
Displays when
system is not avail- able. Have your
vehicle checked as soon as possible.
Hill Start Assist Not
Available
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Hill Start Assist
HOW DOES AUTO HOLD WORK
Auto Hold applies the brakes to hold your
vehicle after you stop it and release the
brake pedal. This can help when waiting
on a hill or in traffic.
SWITCHING AUTO HOLD ON
AND OFF
WARNING: The system does not
replace the parking brake. When you
leave your vehicle, always apply the
parking brake. WARNING:
You must remain in
your vehicle when the system turns on.
At all times, you are responsible for
controlling your vehicle, supervising the
system and intervening, if required.
Failure to take care may result in the loss
of control of your vehicle, serious
personal injury or death.
You can switch the system on or off by
accessing the menu in the SYNC display
screen.
1. Press
Features on the touchscreen.
2. Press
Driver Assistance.
Note: You can only switch the system on
after you close the driver door, and fasten
your seatbelt.
Note: The system remembers the last
setting when you start your vehicle.
Note: Make sure you switch the system off
before using an automatic car wash.
USING AUTO HOLD
1. Bring your vehicle to a complete stop. The auto hold active indicator
illuminates in the information display. 2. Release the brake pedal. The system
holds your vehicle at a standstill. The
auto hold active indicator remains
illuminated in the information display.
3. Pull away in the normal manner. The system releases the brakes and the
auto hold active indicator switches off.
Note: The system only activates if you
apply enough brake pressure on the brake
pedal.
Note: Under certain conditions, the system
could apply the electric parking brake. The
brake system warning lamp illuminates. The
electric parking brake releases when you
press the accelerator pedal. See
Automatically Releasing the Electric
Parking Brake
(page 225).
Note: The system switches off if you shift
into reverse (R) and press the brake pedal.
There could be actions that can cause the
auto hold system not to work when the
following occur:
• When you use active park assist.
• Your vehicle is in stay in neutral mode.
• The driver door is open.
• You have not fastened your seatbelt.
• You shift into reverse (R) before the
system is active.
AUTO HOLD INDICATORS Illuminates when the system is
active.
Illuminates when the system is
on but cannot hold your vehicle
at a standstill at this particular
time.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Auto HoldE323448 E323449
WHAT IS ACTIVE PARK
ASSIST
Assists you with parking in and out of
parking spaces.
HOW DOES ACTIVE PARK
ASSIST WORK
Active park assist uses sensors to detect
parking spaces. Active park assist controls
steering, acceleration, braking and shifting
as required to maneuver into or out of a
parking space when activate.
ACTIVE PARK ASSIST
PRECAUTIONS
WARNING: You must remain in
your vehicle when the system turns on.
At all times, you are responsible for
controlling your vehicle, supervising the
system and intervening, if required.
Failure to take care may result in the loss
of control of your vehicle, serious
personal injury or death. WARNING:
The sensors may not
detect objects in heavy rain or other
conditions that cause interference. WARNING: You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in
the loss of control of your vehicle,
personal injury or death. WARNING:
Do not use the system
with accessories that extend beyond the
front or rear of your vehicle, for example
a trailer hitch or bike rack. The system is
not able to make corrections for the
additional length of the accessories.
SWITCHING ACTIVE PARK
ASSIST ON AND OFF Press the active park assist
button to bring up full screen
notifications.
Press the soft keys on the touchscreen to
switch between parallel park in,
perpendicular park in or parallel park out
parking modes.
Cancelling Active Park Assist
To cancel parking assistance at any time:
• Press the active park assist button
during operation.
• Grab the steering wheel during
operation.
• Drive above
22 mph (35 km/h) for a
short period of time when searching for
a parking space.
• Drive above
6 mph (9 km/h) during
operation.
• Switch traction control off.
ENTERING A PARALLEL
PARKING SPACE
1. Press the active park assist button.
Note: The system detects other vehicles
and curbs to find a parking space.
2. Use the turn signal lever to search for a parking space on the driver or
passenger side of your vehicle.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Active Park Assist
(If Equipped)E146186
HOW DOES ADAPTIVE CRUISE
CONTROL WITH STOP AND GO
WORK
Adaptive cruise control with stop and go
uses radar and camera sensors to maintain
a set gap between your vehicle and the
vehicle in front of you while following it to
a complete stop. Stop and go can also be
set to follow a vehicle directly in front of
you and adjust the set speed, while you are
at a complete stop.
ADAPTIVE CRUISE CONTROL
PRECAUTIONS
WARNING: You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in
the loss of control of your vehicle,
personal injury or death. WARNING: Do not use adaptive
cruise control on winding roads, in heavy
traffic or when the road surface is
slippery. This could result in loss of
vehicle control, serious injury or death. WARNING:
Pay close attention to
changing road conditions such as
entering or leaving a highway, on roads
with intersections or roundabouts, roads
without visible lanes of travel, roads that
are winding, slippery, unpaved, or steep
slopes. WARNING:
The system is not a
crash warning or avoidance system. WARNING:
Do not use the system
when towing a trailer that has
aftermarket electronic trailer brake
controls. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death. WARNING:
Do not use tire sizes
other than those recommended because
this can affect the normal operation of
the system. Failure to do so may result
in a loss of vehicle control, which could
result in serious injury. WARNING:
Do not use the system
with a snow plow blade installed. WARNING:
Do not use the system
in poor visibility, for example fog, heavy
rain, spray or snow.
When Following a Vehicle WARNING:
When following a
vehicle that is braking, your vehicle does
not always decelerate quickly enough to
avoid a crash without driver intervention.
Apply the brakes when necessary. Failure
to follow this instruction could result in
personal injury or death.
Hilly Condition Usage
You should select a lower gear when the
system is active in situations such as
prolonged downhill driving on steep slopes,
for example in mountainous areas.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Adaptive Cruise Control
(If Equipped)
ADAPTIVE CRUISE CONTROL
LIMITATIONS
Sensor Limitations
WARNING: On rare occasions,
detection issues can occur due to the
road infrastructures, for example bridges,
tunnels and safety barriers. In these
cases, the system may brake late or
unexpectedly. At all times, you are
responsible for controlling your vehicle,
supervising the system and intervening,
if required. WARNING:
If the system
malfunctions, have your vehicle checked
as soon as possible. WARNING:
Large contrasts in
outside lighting can limit sensor
performance. WARNING:
The system only warns
of vehicles detected by the radar sensor.
In some cases there may be no warning
or a delayed warning. Apply the brakes
when necessary. Failure to follow this
instruction could result in personal injury
or death. WARNING:
The system may not
detect stationary or slow moving
vehicles below
6 mph (10 km/h). WARNING:
The system does not
detect pedestrians or objects in the road. WARNING:
The system does not
detect oncoming vehicles in the same
lane. WARNING:
The system may not
operate properly if the sensor is blocked.
Keep the windshield free from
obstruction. WARNING:
The sensor may
incorrectly track lane markings as other
structures or objects. This can result in
a false or missed warning. The camera is mounted on the windshield
behind the interior mirror.
The radar sensor is in the lower grille.
Note:
You cannot see the sensor. It is
behind a fascia panel.
Note: Keep the front of your vehicle free of
dirt, metal badges or objects. Vehicle front
protectors, aftermarket lights, additional
paint or plastic coatings could also degrade
sensor performance.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Adaptive Cruise Control
(If Equipped)E307893 E307892
Setting the Adaptive Cruise Speed
from a Complete Stop
Press the toggle button upward
or downward while keeping the
brake pedal fully pressed.
The set speed adjusts to 20 mph
(30 km/h).
The indicator, current gap setting and set
speed appear in the information display.
Manually Changing the Set Speed Press and release the toggle
button upward to increase the
set speed in small increments.
Press and hold the toggle button upward
to increase the set speed in large
increments. Release the button when you
reach the speed you prefer. Press and release the toggle
button downward to decrease
the set speed in small
increments.
Press and hold the toggle button
downward to decrease the set speed in
large increments. Release the button when
you reach the speed you prefer.
You can also press the accelerator or brake
pedal until you reach the speed you prefer.
Press the toggle button upward or
downward to select the current speed as
the set speed.
The system may apply the brakes to slow
the vehicle to the new set speed. The set
speed continuously displays in the
information display when the system is
active. SETTING THE ADAPTIVE
CRUISE CONTROL GAP Press the button to cycle
through the four gap settings.
The selected gap appears in the
instrument cluster display as shown by the
bars in the image.
Note:
The gap setting is time dependent
and therefore, the distance adjusts with your
vehicle speed.
Note: It is your responsibility to select a gap
appropriate to the driving conditions.
Adaptive Cruise Control Gap Settings Dynamic
Behavior
Gap Distance
Graphic
Display,
Bars Indic- ated
Between Vehicles
Sport.
Closest.
1
Normal.
Close.
2
Normal.
Medium.
3
Comfort.
Far.
4
Each time you switch the system on, it
selects the last chosen gap setting.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Adaptive Cruise Control
(If Equipped) E255686
ADAPTIVE CRUISE CONTROL
INDICATORS
Illuminates when you switch
adaptive cruise control on. The
color of the indicator changes to
indicate the system status.
White indicates the system is on but
inactive.
Green indicates that you set the speed and
the system is active.
SWITCHING FROM ADAPTIVE
CRUISE CONTROL TO CRUISE
CONTROL WARNING: Normal cruise control
will not brake when your vehicle is
approaching slower vehicles. Always be
aware of which mode you have selected
and apply the brakes when necessary.
Use the touchscreen to select the
following:
1. Select
Settings.
2. Select
Driver Assist..
3. Select
Cruise Control.
4. Select
Normal. The cruise control indicator
replaces the adaptive cruise
control indicator if you select
normal cruise control. The gap setting does
not display, and the system does not
respond to lead vehicles. Automatic
braking remains active to maintain set
speed. The system remembers the last
setting when you start your vehicle. LANE CENTERING
How Does Lane Centering Work
Adaptive cruise control with lane centering
uses radar and camera sensors to help
keep your vehicle in the lane by applying
continuous assistance steering torque
input toward the lane center on highways.
Note:
The adaptive cruise control gap
setting operates normally.
Lane Centering Precautions WARNING:
Do not use the system
when towing a trailer. Failure to follow
this instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING:
Do not use the system
if any changes or modifications to the
steering wheel have been made. Any
changes or modifications to the steering
wheel could affect the functionality or
performance of the system. Failure to
follow this instruction could result in the
loss of control of your vehicle, personal
injury or death.
Adaptive cruise control precautions apply
to lane centering unless stated otherwise
or contradicted by a lane centering
precaution. See Adaptive Cruise Control
Precautions
(page 249).
Lane Centering Requirements
You must keep your hands on the steering
wheel at all times.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Adaptive Cruise Control
(If Equipped)E144529 E71340