2021 FORD ESCAPE service schedule

Other Maintenance Items
1
Replace the cabin air filter.
Every 20,000 mi
(32,000 km)
Replace the engine air filter.
Every
30,000 mi
(48,000 km)
Replace the spark plugs.
Every
100,000 mi
(160,000 km) Inspect the accessory drive belt(s). 2
Change the automatic transmission fluid.
Every
150,000 mi
(240,000 km) Replace the accessory drive belt(s). 3
Replace the timing belt (1.5L engine).
Change the engine coolant. 4
At
200,000 mi
(322,000 km)
1 Perform these maintenance items within
3,000 mi (4,800 km) of the last engine oil and
filter change. Do not exceed the designated distance for the interval.
2 After initial inspection, inspect every other oil change until replaced.
3 If not replaced within the last
100,000 mi (160,000 km).
4 Initial replacement at 10 years or
200,000 mi (322,000 km), then every five years or
100,000 mi (160,000 km).
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily
in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3,000 mi (4,800 km) of the OIL CHANGE
REQUIRED
message appearing in the
information display.
• Example 1
: The OIL CHANGE
REQUIRED message comes on at
28,751 mi (46,270 km). Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2
: The OIL CHANGE
REQUIRED message has not come
on, but the odometer reads 30,000 mi
(48,000 km)
(for example, the
Intelligent Oil-Life Monitor was reset
at
25,000 mi (40,000 km)). Perform
the engine air filter replacement.
492
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Scheduled Maintenance

Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Inspect rear axle and U-joints (AWD).
Inspect frequently, service
as required
Change automatic transmission fluid.
Every 30,000 mi
(48,000 km)
Replace spark plugs.
Every
60,000 mi
(96,000 km) Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
(Such as Delivery, Taxi, Patrol Car or Livery)
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Change automatic transmission fluid.
Every
30,000 mi
(48,000 km)
Replace spark plugs.
Every
60,000 mi
(96,000 km) Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every
5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread
depth.
493
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Scheduled Maintenance

Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Change engine oil and filter.
Every 5,000 mi (8,000 km)
or six months Perform multi-point inspection.
Change automatic transmission fluid.
Every
30,000 mi
(48,000 km) Exclusive Use of E85 (Flex Fuel Vehicles Only)
If ran exclusively on E85, fill the fuel tank full with regular
unleaded fuel.
Every oil change
Exceptions
There are several exceptions to the Normal
Schedule:
California Fuel Filter Replacement
If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.
Hot Climate Oil Change Intervals
The normal oil change interval for vehicles
operating in the Middle East, North Africa,
Sub-Saharan Africa or locations with
similar climates using an American
Petroleum Institute (API) Certified for
Gasoline Engines (Certification mark) oil
of SM or SN quality is
3,000 mi
(5,000 km).
If the available API SM or SN oils are not
available, then the oil change interval is
2,000 mi (3,000 km)
. Engine Air Filter and Cabin Air Filter
Replacement
The life of the engine air filter and cabin air
filter is dependent on exposure to dusty
and dirty conditions. Vehicles operated in
these conditions require frequent
inspection and replacement of the engine
air filter and cabin air filter.
494
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Scheduled Maintenance

ROLLOVER WARNING
WARNING: Utility vehicles have a
significantly higher rollover rate than
other types of vehicles. WARNING:
Vehicles with a higher
center of gravity (utility and four-wheel
drive vehicles) handle differently than
vehicles with a lower center of gravity
(passenger cars). Avoid sharp turns,
excessive speed and abrupt steering in
these vehicles. Failure to drive cautiously
increases the risk of losing control of your
vehicle, vehicle rollover, personal injury
and death. WARNING:
In a rollover crash, an
unbelted person is significantly more
likely to die than a person wearing a
seatbelt. WARNING:
Do not become
overconfident in the ability of four-wheel
drive vehicles. Although a four-wheel
drive vehicle may accelerate better than
a two-wheel drive vehicle in low traction
situations, it won't stop any faster than
two-wheel drive vehicles. Always drive
at a safe speed.
Utility vehicles and trucks handle
differently than passenger cars in the
various driving conditions that are
encountered on streets, highways and
off-road. Utility vehicles and trucks are not
designed for cornering at speeds as high
as passenger cars any more than low-slung
sports cars are designed to perform
satisfactorily under off-road conditions. THE BETTER BUSINESS
BUREAU AUTO LINE
PROGRAM
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
495
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Customer Information

REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual.
Genuine Ford and Motorcraft parts meet
or exceed these specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents happen sometimes.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford Warranty may not cover damage
caused to your vehicle as a result of failed
non-Ford parts.
For additional information, refer to the
terms and conditions of the Ford Warranty.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
532
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Customer Information

Security – Troubleshooting........................89
Security – Frequently Asked
Questions.......................................................... 90
Security – Information Messages.................. 89
Selecting a Drive Mode - Excluding: Plug-In Hybrid Electric Vehicle
(PHEV).........................................................262
Selecting a Drive Mode - Plug-In Hybrid Electric Vehicle (PHEV)..........................262
Selecting the Audio Source......................414
Sensitive Locking Mode
..............................40
How Does Sensitive Locking Mode
Work...................................................................... 41
What is Sensitive Locking Mode.................... 40
Service Data
.....................................................23
Setting a Memory Preset...........................414
Settings Data...................................................24 Comfort and Convenience Data..................... 24
Entertainment Data............................................ 24
Settings...........................................................469 911 Assist.............................................................. 469
Ambient Lighting............................................... 470
Audio...................................................................... 469
Automatic Updates.......................................... 470
Bluetooth............................................................. 469
Charge Settings.................................................. 470
Clock...................................................................... 469
Display................................................................... 470
Driver Assist......................................................... 469
FordPass............................................................... 469
General.................................................................. 469
Message Center.................................................. 470
Mobile Apps......................................................... 470
Multi Contour Seats.......................................... 470
Navigation............................................................ 470
Personal Profiles................................................ 470
Phone
.................................................................... 469
Seats....................................................................... 470
Sound.................................................................... 469
Valet Mode........................................................... 470
Vehicle................................................................... 469
Voice Control....................................................... 470
Setting the Adaptive Cruise Control Gap.................................................................253
Following a Vehicle........................................... 254
Setting the Adaptive Cruise Control Speed............................................................252
Manually Changing the Set Speed.............253 Setting the Adaptive Cruise Speed from a
Complete Stop............................................... 253
Setting the Charging Schedule and Preferences.................................................207
Charge Times Button....................................... 207
Setting the Clock and Date.......................415 Switching Automatic Time Updates On and
Off....................................................................... 415
Setting the Cruise Control Speed..........247 Changing the Set Speed................................. 247
Setting the Liftgate Opening Height.......82
Setting the Speed Sign Recognition Speed Tolerance.......................................290
Setting the Speed Sign Recognition Speed Warning.........................................290
Shifting Your Vehicle Into Gear.................211
Side Parking Aid - Vehicles With: Active Park Assist...................................................237
Locating the Side Parking Aid Sensors............................................................. 238
Side Parking Aid Audible Warnings............238
Side Parking Aid Limitations.......................... 237
What is the Side Parking Aid.......................... 237
Sitting in the Correct Position..................148
Sounding the Panic Alarm..........................59
Special Operating Conditions Scheduled Maintenance..............................................492
Exceptions........................................................... 494
Speed Control See: Cruise Control............................................ 247
Speed Sign Recognition Indicators.....................................................289
Speed Sign Recognition Limitations..................................................289
Speed Sign Recognition Precautions................................................289
Speed Sign Recognition...........................289
Speed Sign Recognition –
Troubleshooting............................................ 290
Speed Sign Recognition – Troubleshooting.......................................290
Speed Sign Recognition – Frequently Asked Questions......................................................... 291
Speed Sign Recognition – Information Messages......................................................... 290
Stability Control Indicator.........................232
Stability Control
............................................231
Stability Control – Troubleshooting...........232
581
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Index