
5. Select a setting and press the OK
button.
6. Configure the setting
CLEARING ALL MYKEYS
When you clear all MyKeys, you remove all
restrictions and return all MyKeys to their
original admin key status.
1. Switch the ignition on using an admin key.
2. Press
Settings on the touchscreen.
3. Press
Vehicle Settings.
4. Press
MyKey.
5. Press
Clear All MyKeys.
6. Press
Yes. CHECKING MYKEY SYSTEM
STATUS
You can find information about the
distance traveled using a MyKey, and the
number of admin keys and MyKeys created
for your vehicle.
1. Switch the ignition on.
2. Press
Settings on the touchscreen.
3. Press
Vehicle Settings.
4. Press
MyKey.
5. Press
MyKey Information.
USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with unapproved,
aftermarket remote start systems. If you
choose to install a remote start system,
see an authorized dealer for an approved
remote start system.
MYKEY – TROUBLESHOOTING
MyKey – Information Messages - Vehicles With: Push Button Start Description
Message
Displays when trying to create a MyKey and the admin key is
not placed in the backup position. See
Creating a MyKey
(page 65).
Place Key in Backup
Location
Displays when trying to create a MyKey with a key already
designated as a MyKey.
Key is Already a MyKey
Displays to confirm that the key is restricted after you switch
the ignition off.
This Key restricted at
Next Key Cycle. Label
Key as MyKey
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing MyKey
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MyKey – Information Messages - Vehicles With: Flip Key
Description
Message
Displays when trying to create a MyKey with a key already
designated as a MyKey.
Key is Already a MyKey
Displays to confirm that the key is restricted after you switch
the ignition off.
This Key restricted at
Next Key Cycle. Label
Key as MyKey
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing MyKey
™

MyKey – Frequently Asked
Questions - Vehicles With: Push
Button Start
What is an admin key?
An admin key is a key that you have
not created as a MyKey. See Creating
a MyKey (page 65).
Why am I not able create a MyKey? You have not placed the admin key in
the backup position. See
Creating a
MyKey (page 65). The key used to
switch the ignition on is not an admin
key. The key used to switch the ignition
on is the only admin key. There has to
be at least one admin key. You did not
switch the ignition off after creating
the last MyKey.
Why am I not able to program a MyKey? The admin key is not inside your
vehicle. The key used to switch the
ignition on is not an admin key. You
have not created any MyKeys. See
Creating a MyKey
(page 65).
Why am I not able to clear the MyKeys? The admin key is not inside your
vehicle. The key used to switch the
ignition on is not an admin key. You
have not created any MyKeys. See
Creating a MyKey
(page 65).
Why is the MyKey distance not
accumulating? The key used to start the engine is an
admin key. An admin key and a MyKey
are inside your vehicle. You have not
created any MyKeys. See
Creating a
MyKey (page 65). You have cleared
the MyKeys. See Clearing All
MyKeys (page 66). Why am I not able to start the engine
with a MyKey?
An admin key and a MyKey are inside
your vehicle. The system recognizes
only the admin key when both are
present.
MyKey – Frequently Asked
Questions - Vehicles With: Flip Key
What is an admin key? An admin key is a key that you have
not created as a MyKey. See Creating
a MyKey
(page 65).
Why am I not able to create a MyKey? The key used to switch the ignition on
is not an admin key. The key used to
switch the ignition on is the only admin
key. There has to be at least one admin
key.
Why am I not able to program a MyKey? The key used to switch the ignition on
is not an admin key. You have not
created any MyKeys. See
Creating a
MyKey (page 65).
Why am I not able to clear the MyKeys? The key used to switch the ignition on
is not an admin key. You have not
created any MyKeys. See
Creating a
MyKey (page 65).
Why is the MyKey distance not
accumulating? The key used to start the engine is an
admin key. You have not created any
MyKeys. See
Creating a MyKey
(page 65). You have cleared the
MyKeys. See Clearing All MyKeys
(page 66).
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing MyKey
™

Individually Unlocking and Locking
the Doors Using the Locking
Button
The power door lock control is on the driver
and front passenger door panels.
Unlock.
A
Lock.
B
AUTOUNLOCK
What Is Autounlock
Autounlock is an unlocking feature that
unlocks the vehicle doors when your
vehicle comes to a stop.
Autounlock Requirements
Autounlock unlocks all the doors when all
of the following occur:
• The ignition is on, all the doors are
closed and your vehicle is moving at a
speed greater than 12 mph (20 km/h).
• Your vehicle comes to a stop.
• You open the driver door within 10
minutes of switching the ignition off or
to the accessory position. Switching Autounlock On and Off
1. Press Settings on the touchscreen.
2. Press
Vehicle Settings.
3. Switch
Autounlock on or off.
AUTOLOCK
What Is Autolock
Autolock is a locking feature that locks
your vehicle doors when you start driving.
Autolock Requirements
Autolock locks all the doors when all of the
following occur:
• All doors are closed.
• The ignition is on.
• Your vehicle reaches a speed greater
than
12 mph (20 km/h).
MISLOCK
What Is Mislock
Mislock is a locking feature that warns you
if your vehicle has not locked.
Mislock Limitations
When you press the lock button once, the
direction indicators do not flash if:
• Any door or the liftgate is open.
• The hood is open.
When you press the lock button twice
within three seconds, the horn sounds if:
• Any door or the liftgate is open.
• The hood is open.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Doors and LocksE196954

If you switch mislock off, the horn does not
sound if you press the lock button on the
remote control when a door is open.
Switching Mislock On and Off
1. Press Settings on the touchscreen.
2. Press
Vehicle Settings.
3. Switch
Mislock Chirp on or off.
DOORS AND LOCKS AUDIBLE
WARNINGS
Door Ajar Audible Warning
Sounds when a door is not fully closed and
your vehicle is moving. DOORS AND LOCKS –
TROUBLESHOOTING
Doors and Locks – Warning Lamps
Door Ajar Warning Lamp It illuminates when you switch
the ignition on and remains on if
any door or the hood is open.
Doors and Locks – Information Messages Action
Message
Displays if a door is open. Fully close the door.
Driver Door Ajar
Passenger Door Ajar
Rear Left Door Ajar
Rear Right Door Ajar
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Doors and LocksE249859

LOCATING THE KEYLESS
ENTRY KEYPAD
The keypad is near the driver window and
illuminates when you touch it.
You can use the keypad to:
•
Lock or unlock the doors and liftgate.
• Program and erase user codes.
• Arm and disarm the anti-theft alarm.
KEYLESS ENTRY LIMITATIONS
Make sure your remote control is within 3 ft
(1 m) from the front door handles and the
tailgate.
The system could not function if:
• The remote control remains stationary
for about a minute.
• The vehicle battery has no charge.
• The remote control battery has no
charge. •
There is interference causing issues
with the remote control frequencies.
• The remote control is too close to
metal objects or electronic devices, for
example keys or a cell phone.
MASTER ACCESS CODE
What Is the Master Access Code
The master access code is a factory-set
five-digit entry code. You can operate the
keypad with the master access code at
any time. The master access code is on the
owner ’s wallet card in the glove box and
is available from an authorized dealer.
Displaying the Master Access Code
To display the factory-set code in the
information display: 1. Remove the rubber mat.
2. Insert the first programmed key in the
backup slot.
3. Press the push button ignition switch once and wait a few seconds.
4. Press the push button ignition switch again and remove the key.
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(If Equipped)E333628 E306769

5. Within 10 seconds, place a second
programmed intelligent access key in
the backup slot and press the push
button ignition switch.
The factory-set code appears in the
information display for a few seconds.
Note: You need to have two programmed
intelligent access keys for this procedure.
Note: The code may not display until after
any other warning messages first display.
KEYLESS ENTRY SETTINGS
Switching Keyless Entry On and
Off
1. Switch the ignition on using an original
key that has not been created as a
MyKey.
2. Press Settings on the touchscreen.
3. Press
Vehicle Settings.
4. Press
Locks.
Reprogramming the Unlocking
Function
You can enable two-stage unlocking
function allowing you to unlock only the
driver door when you touch the unlock
sensor.
Press and hold both the lock and unlock
buttons on the remote control for four
seconds to disable or enable two-stage
unlocking.
If you program the unlocking function so
that only the driver door unlocks, you can
unlock all of the other doors from inside
your vehicle using the power door lock
control. You can unlock individual doors
by pulling the interior door handles on
those doors. Creating Personal Access Codes
To create your own personal access code:
1. Enter the factory-set code.
2. Press
1·2 on the keypad within five
seconds.
3. Enter your personal five-digit code.
4. Press
1·2 on the keypad to save
personal code one.
The doors lock then unlock to confirm that
programming was successful.
To program additional personal access
codes, repeat Steps 1-3, then for Step 4:
• Press
3·4 to save personal code two.
• Press
5·6 to save personal code three.
• Press
7·8 to save personal code four.
• Press
9·0 to save personal code five.
Hints:
• Do not set a code that uses five of the
same number.
• Do not use five numbers in sequential
order.
• The factory-set code works even if you
have set your own personal code.
Clearing All Personal Access
Codes
1. Enter the factory-set five-digit code.
2. Press and release
1·2 on the keypad
within five seconds.
3. Press and hold
1·2 for a few seconds.
This must be done within five seconds
of completing Step 2.
All personal codes erase and only the
factory-set five-digit code works.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Keyless Entry
(If Equipped)

Why does the passive key not work?
The system deactivates passive keys
left inside your vehicle when you lock
it. You cannot switch the ignition on
using a deactivated passive key. Press
the unlock button on the remote
control to reactivate a passive key.
Why does the keypad not function? The keypad goes into an anti-scan
mode if you enter a wrong code seven
times. The anti-scan mode disables
the keypad for one minute and the red
light flashes.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Keyless Entry (If Equipped)