2021 FORD ESCAPE buttons

HOW DOES THE MEMORY
FUNCTION WORK
The memory function recalls the position
of these features:
•
Driver seat.
• Power mirrors.
MEMORY FUNCTION
PRECAUTIONS WARNING: Before activating the
memory seat, make sure that the area
immediately surrounding the seat is clear
of obstructions and that all occupants
are clear of moving parts. WARNING:
Do not use the memory
function when your vehicle is moving.
LOCATING THE MEMORY
FUNCTION BUTTONS The memory function buttons are on the
driver door. SAVING A PRESET POSITION
1. Switch the ignition on.
2. Adjust the memory features to your
preferred position.
3. Press and hold the preferred preset button until you hear a single tone.
A confirmation message appears in the
information display.
You can save up to three preset memory
positions at any time.
RECALLING A PRESET
POSITION
Press and release the preset button.
Note: You can only recall a preset memory
position when the ignition is off, or when you
place the transmission in park (P) or neutral
(N) if the ignition is on and the vehicle is not
moving.
You can also recall a preset memory
position by:
• Pressing the unlock button on your
remote control if you linked it to a
preset position.
• Unlocking the intelligent driver door
handle if a linked remote control is
present.
Using a linked remote control to recall your
memory position when the ignition is off
moves the seat to the easy entry position.
Note: Pressing any active memory feature
adjustment control, or any preset buttons
during a memory recall cancels the
operation.
Linking a Preset Position to your
Remote Control or Passive Key
Your vehicle can save the preset memory
positions for up to three remote controls
or passive keys.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Memory Function
(If Equipped)E142554

WHAT IS THE GARAGE DOOR
OPENER
HomeLink Wireless Control
System
The universal garage door opener replaces
the common hand-held garage door
opener with a three-button transmitter
integrated into the driver
’s sun visor.
HOW DOES THE GARAGE
DOOR OPENER WORK
The system includes two primary features,
a garage door opener and a platform for
remote activation of devices within the
home. You can program garage doors as
well as entry gate operators, security
systems, entry door locks and home or
office lighting.
Additional system information can be
found online at www.homelink.com or by
calling the toll-free help line at
1-800-355-3515.
Note: You can program a maximum of
three devices. To change or replace any of
the three devices after it has been initially
programmed, you must first erase the
current settings. See Clearing the Garage
Door Opener (page 164). GARAGE DOOR OPENER
PRECAUTIONS WARNING:
Do not use the system
with any garage door opener that does
not have the safety stop and reverse
feature as required by U.S. Federal
Safety Standards (this includes any
garage door opener manufactured
before April 1, 1982). A garage door
opener which cannot detect an object,
signaling the door to stop and reverse,
does not meet current federal safety
standards. Using a garage door opener
without these features increases the risk
of serious injury or death.
Note: Make sure that the garage door and
security device are free from obstruction
when you are programming. Do not program
the system with your vehicle in the garage.
Note: Make sure you keep the original
remote control transmitter for use in other
vehicles as well as for future system
programming.
Note: We recommend that upon the sale
or lease termination of your vehicle, you
erase the programmed function buttons for
security reasons. See Clearing the Garage
Door Opener
(page 164).
GARAGE DOOR OPENER
LIMITATIONS
Canadian radio-frequency laws require
transmitter signals to time-out (or quit)
after several seconds – which may not be
long enough for HomeLink to pick up the
signal.
U.S. gate operators time-out in the same
manner.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Garage Door OpenerE188211

Note:
If programming a garage door opener
or gate operator, it is advised to unplug the
device during the “cycling” process to
prevent possible overheating.
PROGRAMMING THE GARAGE
DOOR OPENER TO YOUR
HAND-HELD TRANSMITTER
This process is to program your in-vehicle
HomeLink function button with your
hand-held transmitter.
Note: The programming steps below
assume you will be programming HomeLink
that was not previously programmed. If your
HomeLink was previously programmed, you
may need to erase your HomeLink buttons.
See Clearing the Garage Door Opener
(page 164). 1.
With your vehicle parked outside of the
garage, switch your ignition to the on
position, but do not start your vehicle.
2. Press and release one of the three HomeLink function buttons that you
would like to program.
3. Hold your hand-held garage door transmitter 1– 3 in (2–8 cm) away from
the HomeLink button you want to
program. 4. Press and hold the hand-held
transmitter button you want to
program while watching the indicator
light on HomeLink. Continue to hold
the hand-held button until the
HomeLink indicator light flashes rapidly
or is continuously on.
Note: You may need to use a different
method if you live in Canada or have
difficulties programming your gate operator
or garage door opener. See
Programming
the Garage Door Opener to Your Gate
Opener Motor
(page 164).
5. Press and hold the HomeLink button you programmed for two seconds, then
release. You may need to do this twice
to activate the door.
Note: If the indicator light stays on, the
programming is complete.
Note: If the HomeLink indicator flashes
rapidly, repeat step 5.
Note: If your device still does not operate,
you must program your garage door. See
Programming the Garage Door Opener to
Your Garage Door Opener Motor
(page
163).
6. To program additional buttons, repeat Steps 1 – 4.
PROGRAMMING THE GARAGE
DOOR OPENER TO YOUR
GARAGE DOOR OPENER
MOTOR 163
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Garage Door OpenerE188212 E142659

1. Press the learn button on the garage
door opener motor, you have 30
seconds to complete the next two
steps.
2. Return to your vehicle. 3. Press and hold one of the three
HomeLink function buttons you want
to program for two seconds, then
release. Repeat this step. Depending
on your brand of garage door opener,
you may need to repeat this sequence
a third time.
PROGRAMMING THE GARAGE
DOOR OPENER TO YOUR GATE
OPENER MOTOR
Gate Operator / Canadian
Programming
Canadian radio-frequency laws require
transmitter signals to “time-out” (or quit)
after several seconds of transmission –
which may not be long enough for
HomeLink to pick up the signal during
programming. Similar to this Canadian law,
some U.S. gate operators “time-out” in the
same manner.
Note: If programming a garage door opener
or gate operator, it is advised to unplug the
device during the “cycling” process to
prevent possible overheating. 1. Press and release, every two seconds,
your hand-held transmitter until the
HomeLink indicator light changes to a
rapidly blinking or continuously on light.
2. Release the hand-held transmitter button.
3. Press and hold the HomeLink function
button you want to program for two
seconds, then release. You may need
to do this twice to activate the door.
Note: If the indicator light stays on, the
programming is complete.
Note: If the HomeLink indicator flashes
rapidly, repeat Step 3.
Note: If your device still does not operate,
you must program your garage door. See
Programming the Garage Door Opener to
Your Garage Door Opener Motor (page
163).
4. To program additional buttons, repeat Steps 1 – 4.
CLEARING THE GARAGE DOOR
OPENER 1. Press and hold the outer two function
buttons simultaneously for
approximately 10 seconds until the
indicator light above the buttons
flashes rapidly.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Garage Door OpenerE188212 E188213

2. When the indicator light flashes,
release the buttons.
Note: You cannot erase individual buttons.
REPROGRAMMING THE
GARAGE DOOR OPENER
To program a device to a previously trained
button, follow these steps:
1. Press and hold the desired button. Do NOT release the button.
2. The indicator light begins to flash after
20 seconds. Without releasing the
button, follow programming steps.
GARAGE DOOR OPENER
RADIO FREQUENCIES
FCC and RSS-210 Industry Canada
Compliance WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
This device complies with Part 15 of the
FCC Rules and with RSS-210 of Industry
Canada. Operation is subject to the
following two conditions: (1) this device
may not cause harmful interference, and
(2) this device must accept any
interference received, including
interference that could cause undesired
operation. This equipment complies with FCC
radiation exposure limits set forth for an
uncontrolled environment. End Users must
follow the specific operating instructions
for satisfying RF exposure compliance. This
transmitter must be at least
8 in (20 cm)
from the user and must not be co-located
or operating in conjunction with any other
antenna or transmitter.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Garage Door Opener

__ is a dynamic listing, meaning that it
could be the name of anything, such as a
contact or phone number.
Phone Controls
Use the phone buttons on your steering
wheel to answer, reject, or hang up a call.
Accessing Features through the
Phone Menu
You can access your call history,
phonebook, sent text messages, as well
as access phone and system settings.
1. Press the PHONE button to enter the
phone menu.
2. Scroll through the menu to view contacts, text messages, and the
phone dialer.
SYNC™ APPLICATIONS AND
SERVICES
• 911 Assist: Can alert 911 in the event of
an emergency.
• SYNC AppLink: Allows you to connect
to and use certain applications (if your
phone is compatible).
These features may require activation.
Available AppLink enabled apps vary by
market.
911 Assist WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash. WARNING:
Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly.
Note: The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user switches 911 Assist to on
or off, that setting applies for all paired
phones. If 911 Assist is switched off, either
a voice message plays or a display message
or an icon comes on when your vehicle is
started and after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing SYNC™
(If Equipped)

USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Make sure that the devicedoes not have an auto-
install program or active security settings.
Make sure you are not
leaving the device in your vehicle during very hot or cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the car.
Review the device compatib-ility chart on the SYNC
website to confirm your phone supports the
Bluetooth audio streaming function.
This is a phone-dependent
feature.
Bluetooth audio does not stream.
Make sure you correctly
connect the device to SYNC, and that you have pressed play on your device.
The device is not connected.
Make sure that all songdetails are populated.
Your music files may not
contain the correct artist,
song title, album or genre information.
SYNC does not recognize
music that is on my device. The file may be corrupted.
Some devices require you tochange the USB settings
from mass storage to MTP class.
The song may have copy-
right protection, which does not allow it to play.
Switch radio bands and
return to Sirius or switch the feature off. You can then
change the Sirius station using the directional buttons.
Sirius Replay is active.
I cannot change the Sirius
station.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing SYNC™ (If Equipped)

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable fromthe phone, wait a moment, and plug the USB cable
back in to the phone. After a
few seconds, the app should appear in SYNC's Mobile
Apps Menu. If not, "Force
Close" the application and restart it.
The USB connection to
SYNC may need to be reset.
My iPhone phone is
connected, my app is
running, I restarted the app but I still cannot find it on SYNC.
Try increasing the Bluetoothvolume of the device by
using the device's volume control buttons which are most often found on the side of the device.
The Bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC, but there is no sound or the sound is very low.
Force close or uninstall the
apps you do not want SYNC
to find. If the app has a "Ford SYNC" setting, disable that
setting in the app's settings menu on the phone.
Some Android devices have
a limited number of
Bluetooth ports apps can
use to connect. If you have
more AppLink apps on your phone than the number ofavailable Bluetooth ports,
you will not see all of your
apps listed in SYNC's mobile apps menu.
I can only see some of the
AppLink apps running on my phone listed in SYNC'sMobile Apps Menu. SYNC System Reset
The SYNC system in your vehicle has System Reset feature that can be performed if
the function of a SYNC feature is lost. This reset is intended to restore functionality and will not erase any information previously stored in the system (Such as paired devices, phonebook, call history, text messages, or user settings). To perform a System Reset,press and hold the Seek Up (>>) button while pressing and holding the Radio Power button. Release both buttons after 2-3 seconds. Please allow a few minutes for thereset to complete. After a few minutes has passed you can resume using the SYNC system.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing SYNC™ (If Equipped)