
3. Lift and remove the carpeted cargo
area floor to access the spare tire and
jack.
4. Remove the wing nut that secures the spare tire by turning it
counterclockwise.
5. Remove the spare tire and jack kit from
the spare tire compartment.
Note: On Plug-in and Full Hybrid Electric
Vehicles you can find the jack and wrench
to the left of the spare tire. Note:
On Non Plug-in or Full Hybrid Electric
Vehicles, you can find the jack and wrench
under the spare tire.
6. Remove the jack and the flat tire retainer strap from the jack base. 7. Turn the jack hex nut drive screw
counterclockwise to detach the lug
wrench from the jack. This lowers the
jack and releases the mechanical lock. 8. Unfold the lug wrench for use.
9. Block the diagonally opposite wheel.
10. Loosen each wheel lug nut one-half
turn counterclockwise, but do not
remove them until the wheel is raised
off the ground.
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Note:
Jack at the specified locations to
avoid damage to the vehicle.
11. The vehicle jacking points shown here
are also depicted on the warning
label on the jack. Small arrow-shaped
marks on the vehicle sills show the
location of the jacking points.12. Turn the wrench clockwise to raise
the vehicle until the flat tire is
completely off the ground.13. Remove the lug nuts with the lug
wrench.
Note: For vehicles with full wheel covers
with exposed wheel nuts, remove the wheel
nuts prior to removing the wheel cover or
damage to the wheel cover may occur.
14. Replace the flat tire with the spare tire, making sure the valve stem is
facing outward. Reinstall the lug nuts
until the wheel is snug against the
hub. Do not fully tighten the lug nuts
until the wheel has been lowered. 15. Lower the wheel by turning the jack
handle counterclockwise.
16. Remove the jack and fully tighten the
lug nuts in the order shown. Stowing the flat tire
1. To store the jack kit on Non Plug-in or
Full Hybrid Electric Vehicles, fold the
jack and wrench handle and engage it
to the bracket of the jack base using
the lug wrench pin.
Note: To store the jack and wrench on
Plug-in and Full Hybrid Electric Vehicles,
fold the jack and wrench into the closed
position, and place the wrench into the
storage compartment. Position the jack
assembly into the closed position and make
sure the jack is fastened securely before you
drive.
2. When attaching the folded wrench on the jack, swing the wrench upward and
adjust the jack height until the wrench
hook engages the hole on the jack.
Tighten the hex nut clockwise until
secure.
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4
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3. Re-position the jack kit assembly into
the original vehicle position and secure
with the plastic wing nut. Make sure
the jack is fastened securely before you
drive.
4. Unblock the wheels.
5. Stow the flat tire on the floor in the cargo area. Secure with the flat tire
retainer strap by following the next
steps: 6. Locate the cargo tie-down near the
seatback. Push the loop of the retainer
strap through the tie-down. Thread the
non-loop end through the loop. 7. Weave the retainer strap through the
wheel openings.
8. Locate the front cargo tie-down at the
opposite corner of the cargo area to
the tie-down used in Step 4. Thread
the retainer strap through the tie-down
and pull tight.
9. Secure by tying a 2-half hitch knot. 389
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Changing a Road Wheel (If Equipped)E294121 E142906 E157926 E143746

Note:
The audio mutes briefly while the
system saves the preset and returns once it
is stored.
Note: You can save presets from multiple
sources to the memory preset bar.
MUTING THE AUDIO Press the button on the steering
wheel to mute the audio.
Press to mute the signal. Press
again to restore the signal.
ADJUSTING THE SOUND
SETTINGS
Balance and Fade (If Equipped)
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Balance / Fade.
5. Press the arrows to adjust the settings.
Tone Settings
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Tone Settings.
5. Use the slider bar to adjust the settings.
Speed Compensated Volume
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Speed Compensated Volume. 5. Press a setting.
Occupancy Mode
(If Equipped)
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Occupancy Mode.
5. Press a setting.
Sound Mode
(If Equipped)
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Sound Mode.
5. Press a setting.
SETTING THE CLOCK AND
DATE
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Clock.
4. Set the time.
Note: The
AM and PM options are not
available if 24-hour mode is on.
5. Press the arrows to adjust the settings.
Switching Automatic Time
Updates On and Off
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Clock.
4. Switch
Automatic time zone update
on or off.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Audio System

GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
About SYNC
The system allows you to interact with the
entertainment, information and
communication systems on your vehicle
using voice commands and a touchscreen.
The system provides easy interaction with
audio, phone, navigation, mobile apps and
settings.
Note: You can switch the system on and
use it for up to an hour without switching
the ignition on.
Note: You can use the system after you
switch the ignition off for up to 10 minutes
or until you open a door.
Note: For your safety, some features are
speed-dependent. Their use is limited to
when your vehicle speed is less than 3 mph
(5 km/h). Using the Touchscreen
Status bar.
A
Home screen.
B
Clock. See Settings (page 469).
C
Outside air temperature.
D
Feature bar.
E
Status Bar Cell phone microphone muted.
Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
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Making Calls
___ is a dynamic listing, meaning that for
phone voice commands it can be the name
of the contact you wish to call or the digits
you want to dial.
Press the voice button and say a command similar to the following: Description
Voice command
Allows you to call a specific contact from your phonebook
such as "Call Jenny".
Call ___
Allows you to call a specific contact from your phonebook
at a specific location such as "Call Jenny at Home".
Call ___ at ___
Allows you to dial a specific number such as “Dial 867-5309”.
Dial ___
Please make sure that you are saying the
contact name exactly as it appears in your
contact list.
Once you have provided the digits of the phone number, you can say the following
commands: Description
Voice Command
If you did not enter the full number with the first command, you
can continue saying the number.
<0-9>
Tells SYNC 3 to make the phone call.
Dial
Tells SYNC 3 to erase the last block of digits you state.
Delete
Tells SYNC 3 to erase the entire number.
Clear
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing SYNC™ 3 (If Equipped)

Troubleshooting Tips
Action
Cause
Message
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring Signal
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the Siri-
usXM satellite or SiriusXM
tower to your vehicle antenna.
Satellite acquiring
signal…
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating…
Contact SiriusXM at 1-888-
539-7474 to resolve subscrip-
tion issues.
Your satellite service is no
longer available.
Questions? Call 1-
888-539-7474
Use the channel guide or the
Sirius XM Settings tile to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found. Check
channel guide.
No action required.
SiriusXM has updated the
channels available for your
vehicle.
SIRIUS Subscription
updated
HD Radio ™ Information (If
Available)
To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 469). Note:
HD Radio broadcasts are not
available in all markets.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing SYNC™ 3
(If Equipped)

Departure Times On and Off Switch
This switch is visible when you have at
least one departure time set. Use this
switch to turn all departure times on and
off. Switching departure times off does not
delete your settings.
Next Departure Times and Cabin
Temperature
Displays the next departure time and
associated cabin temperature setting.
Charge Time Settings
Follow these steps to set a preferred
charge time for a charging location.
1. Select Charge Preferences on the
Charge Settings screen.
2. Select Charge Time Setup on the Edit Charge Preferences screen.
3. Select Add New Location on the Charge Times screen. You can also edit
settings for previously saved locations
from this screen.
4. Select an address from the Recent Charge Locations screen.
5. On the Confirm Location for Charge Times screen, you can edit the location
name and set a max charge level as
desired. Once you have your desired
location name and max charge level,
select Continue to Schedule.
Note: Charging will stop when your vehicle
reaches the max charge level.
6. Select WEEKDAY or WEEKEND on the
Preferred Charge Times screen.
7. On the Select preferred WEEKDAY or WEEKEND Charge Times screen, use
the circular 24 hour clock to select your
charging time windows. You can select
up to two time windows by pressing
and dragging across the hour buttons. When you have selected your preferred
times then press Next to return to the
Preferred Charge Times screen. Repeat
for WEEKEND or WEEKDAY as desired.
Once you are done setting preferred
charge times, press Save.
Note: Selecting all or none of the 24 hours
results in any time of day given equal priority
for charging.
8. Your saved location now shows on the
Charge Times screen. Select Done to
return to the main charge settings
screen. Whenever your vehicle is at a
saved charging location the charge
settings screen displays the location
name, and the charging times are
based on your Charge Time settings for
that location plus the next Departure
Time.
Note: Reaching your max charge level by
your next Departure Time is always the
priority. When Charge Times are set,
charging outside your preferred charging
time windows could be necessary in order
to finish by your next Departure Time.
Departure Time Settings
1. Select Charge Preferences on the Charge Settings screen.
2. Select Departure Time Setup on the Edit Charge Preferences screen.
3. Two time settings show for each day of the week on the Departure Times
schedule screen. Select any one.
4. On the Departure Time settings screen,
set your desired departure time, cabin
temperature and days of the week to
repeat. Press Save.
5. Your settings are now shown on the Departure Times schedule screen.
Press Back two times to return to the
main charge settings screen. The next
departure time and cabin temperature
setting display.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing SYNC™ 3 (If Equipped)