
Brake Fluid Specification
.........................407
Vehicle Identification
Vehicle Identification Number ..............
408
Connected Vehicle
Connected Vehicle Requirements .......
409
Connected Vehicle Limitations ............
409
Connecting the Vehicle to a Mobile Network .....................................................
409
Connecting the Vehicle to a Wi-Fi Network .....................................................
409
Connected Vehicle – Troubleshooting - Vehicles With: Modem ..........................
410
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3 ............................
411
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot ..........
413
Changing the Vehicle Wi-Fi Hotspot Name or Password .................................
413
Audio System
Audio System Precautions ......................
414
Switching the Audio Unit On and Off ........................................................................\
.
414
Selecting the Audio Source .....................
414
Playing or Pausing the Audio Source ........................................................................\
.
414
Adjusting the Volume ................................
414
Switching Shuffle Mode On and Off ........................................................................\
.
414
Switching Repeat Mode On and Off ........................................................................\
.
414
Setting a Memory Preset ..........................
414
Muting the Audio .........................................
415
Adjusting the Sound Settings .................
415
Setting the Clock and Date ......................
415
AM/FM Radio ................................................
416
Digital Radio ..................................................
416
Satellite Radio ..............................................
418SYNC™
General Information
...................................
419
Using Voice Recognition ..........................
420
Using SYNC™ With Your Phone ...........
422
SYNC™ Applications and Services ......
423
Using SYNC™ With Your Media Player ........................................................................\
426
SYNC™ Troubleshooting .........................
427
SYNC™ 3
General Information ..................................
436
Using Voice Recognition ..........................
438
Entertainment .............................................
445
Phone ..............................................................
455
Navigation .....................................................
457
Electric Vehicle Information ...................
462
Apps .................................................................
467
Settings ..........................................................
469
SYNC™ 3 Troubleshooting ......................
471
Accessories
Accessories ..................................................
484
Ford Protect
What Is Ford Protect .................................
485
Scheduled Maintenance
General Maintenance Information .......
487
Normal Scheduled Maintenance .........
490
Special Operating Conditions Scheduled Maintenance ............................................
492
Customer Information
Rollover Warning ........................................
495
The Better Business Bureau Auto Line Program .....................................................
495
The Mediation and Arbitration Program .......................................................................
496
Ordering a Canadian French Owner's Manual .......................................................
496
13
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Table of Contents

ENGINE OIL
Engine Oil Dipstick Overview
Minimum.
A
Maximum.
B
Checking the Engine Oil Level
1. Make sure that your vehicle is on level ground.
2. Check the oil level before starting the engine, or switch the engine off after
warming up and wait 10 minutes for
the oil to drain into the oil pan.
3. Remove the dipstick and wipe it with a clean, lint-free cloth.
4. Reinstall the dipstick and make sure it is fully seated.
5. Remove the dipstick again to check the
oil level.
Note: If the oil level is between the
maximum and minimum marks, the oil level
is acceptable. Do not add oil.
6. If the oil level is at the minimum mark, immediately add oil.
7. Reinstall the dipstick. Make sure it is fully seated.
Note: The oil consumption of new engines
reaches its normal level after approximately
3,000 mi (5,000 km). Adding Engine Oil WARNING: Do not remove the filler
cap when the engine is running. WARNING:
Do not add engine oil
when the engine is hot. Failure to follow
this instruction could result in personal
injury.
Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that the
vehicle warranty may not cover.
1. Clean the area surrounding the engine oil filler cap before you remove it.
2. Remove the engine oil filler cap.
3. Add engine oil that meets our specifications. See
Capacities and
Specifications (page 396).
4. Reinstall the engine oil filler cap. Turn it clockwise until you feel a strong
resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Immediately soak up any oil spillage
with an absorbent cloth.
Resetting the Engine Oil Change
Reminder
Use the information display controls on
the steering wheel to reset the oil change
reminder.
338
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing MaintenanceAB
E264320

Note:
The engine management system has
a power hold function and remains powered
for a period of time after you switch the
ignition off. This is to allow diagnostic and
adaptive tables to be stored. Disconnecting
the battery without waiting can cause
damage not covered by the vehicle
Warranty.
4. Disconnect the negative battery cable terminal.
5. Disconnect the positive battery cable terminal.
6. Remove the battery securing clamp.
7. Remove the battery.
8. To install, reverse the removal procedure.
Note: Before reconnecting the battery,
make sure the ignition remains switched off.
Note: Make sure the battery cable terminals
are fully tightened.
Note: After cleaning or replacing the
battery, make sure you reinstall the battery
cover or shield.
If you disconnect or replace the vehicle
battery, you must reset the following
features:
• Window bounce-back. See Windows
(page 105).
• Clock Settings.
• Pre-set radio stations.
• Steering Angle Sensor.
Note: To calibrate the steering angle
sensor, drive the vehicle above
30 mph
(50 km/h) for a minimum of 1.2 mi (2 km).
Make sure to drive straight ahead for a
minimum of 30 seconds. Several vehicle
functions are disabled and a warning light
could appear until the sensor is calibrated. Battery Management System
The battery management system monitors
battery conditions and takes actions to
extend battery life. If excessive battery
drain is detected, the system temporarily
disables some of the following features:
•
Heated rear window.
• Heated seats.
• Climate control.
• Heated steering wheel.
• Audio unit.
• Navigation system.
A message may appear in the information
display to alert you that battery protection
actions are active.
After battery replacement, or in some
cases after charging the battery with an
external charger, the battery management
system requires eight hours of vehicle sleep
time to relearn the battery state of charge.
During this time your vehicle must remain
fully locked with the ignition off.
Note: If you add electrical accessories or
components to the vehicle, it may adversely
affect battery performance and durability.
This may also affect the performance of
other electrical systems in the vehicle.
Battery Disposal Make sure that you dispose of
old batteries in an
environmentally friendly way.
Seek advice from your local authority
about recycling old batteries.
347
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing MaintenanceE107998

Note:
The audio mutes briefly while the
system saves the preset and returns once it
is stored.
Note: You can save presets from multiple
sources to the memory preset bar.
MUTING THE AUDIO Press the button on the steering
wheel to mute the audio.
Press to mute the signal. Press
again to restore the signal.
ADJUSTING THE SOUND
SETTINGS
Balance and Fade (If Equipped)
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Balance / Fade.
5. Press the arrows to adjust the settings.
Tone Settings
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Tone Settings.
5. Use the slider bar to adjust the settings.
Speed Compensated Volume
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Speed Compensated Volume. 5. Press a setting.
Occupancy Mode
(If Equipped)
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Occupancy Mode.
5. Press a setting.
Sound Mode
(If Equipped)
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Sound Mode.
5. Press a setting.
SETTING THE CLOCK AND
DATE
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Clock.
4. Set the time.
Note: The
AM and PM options are not
available if 24-hour mode is on.
5. Press the arrows to adjust the settings.
Switching Automatic Time
Updates On and Off
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Clock.
4. Switch
Automatic time zone update
on or off.
415
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Audio System

Action and Description
Menu Item
Touch this button to view the nearby weather, current weather,
or the five-day forecast for the chosen area.
Weather
Select to see the weather map,
which can show storms, radar
information, charts and winds.
Map
Select to choose from a listing of
weather locations.
Area
Touch this button to view scores and schedules from a variety
of sports. You can also save up to 10 favorite teams for easier
access. The score automatically refreshes when a game is in
progress.
Sports Info
Touch this button to view ski conditions for a specific area.
Ski Conditions
SETTINGS Press the button to enter the
settings menu.
Once you select a tile, press the
button next to a menu item to
view an explanation of the
feature or setting.
Sound
Select this tile to adjust the sound settings.
Clock
Select this tile to adjust the clock settings.
Bluetooth
Select this tile to switch Bluetooth on and
off and adjust the settings.
Phone
Select this tile to connect, disconnect, and
manage the connected device settings. Audio
Select this tile to adjust the audio settings.
Driver Assist (If Equipped)
Select this tile to adjust Driver Assist
features like Parking Aids, Lane Keeping
System, Pedestrian Detection, and
Auto-Start-Stop.
Vehicle
Select this tile to adjust vehicle settings
like windows, alarm, lighting, and MyKey
settings.
FordPass
Select this tile to adjust the FordPass
settings
General
Select this tile to adjust settings like
language, measurement units, or to reset
the system.
911 Assist
(If Equipped)
Select this tile to switch 911 Assist on and
off.
469
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing SYNC™ 3
(If Equipped)E280315 E268570

Security – Troubleshooting........................89
Security – Frequently Asked
Questions.......................................................... 90
Security – Information Messages.................. 89
Selecting a Drive Mode - Excluding: Plug-In Hybrid Electric Vehicle
(PHEV).........................................................262
Selecting a Drive Mode - Plug-In Hybrid Electric Vehicle (PHEV)..........................262
Selecting the Audio Source......................414
Sensitive Locking Mode
..............................40
How Does Sensitive Locking Mode
Work...................................................................... 41
What is Sensitive Locking Mode.................... 40
Service Data
.....................................................23
Setting a Memory Preset...........................414
Settings Data...................................................24 Comfort and Convenience Data..................... 24
Entertainment Data............................................ 24
Settings...........................................................469 911 Assist.............................................................. 469
Ambient Lighting............................................... 470
Audio...................................................................... 469
Automatic Updates.......................................... 470
Bluetooth............................................................. 469
Charge Settings.................................................. 470
Clock...................................................................... 469
Display................................................................... 470
Driver Assist......................................................... 469
FordPass............................................................... 469
General.................................................................. 469
Message Center.................................................. 470
Mobile Apps......................................................... 470
Multi Contour Seats.......................................... 470
Navigation............................................................ 470
Personal Profiles................................................ 470
Phone
.................................................................... 469
Seats....................................................................... 470
Sound.................................................................... 469
Valet Mode........................................................... 470
Vehicle................................................................... 469
Voice Control....................................................... 470
Setting the Adaptive Cruise Control Gap.................................................................253
Following a Vehicle........................................... 254
Setting the Adaptive Cruise Control Speed............................................................252
Manually Changing the Set Speed.............253 Setting the Adaptive Cruise Speed from a
Complete Stop............................................... 253
Setting the Charging Schedule and Preferences.................................................207
Charge Times Button....................................... 207
Setting the Clock and Date.......................415 Switching Automatic Time Updates On and
Off....................................................................... 415
Setting the Cruise Control Speed..........247 Changing the Set Speed................................. 247
Setting the Liftgate Opening Height.......82
Setting the Speed Sign Recognition Speed Tolerance.......................................290
Setting the Speed Sign Recognition Speed Warning.........................................290
Shifting Your Vehicle Into Gear.................211
Side Parking Aid - Vehicles With: Active Park Assist...................................................237
Locating the Side Parking Aid Sensors............................................................. 238
Side Parking Aid Audible Warnings............238
Side Parking Aid Limitations.......................... 237
What is the Side Parking Aid.......................... 237
Sitting in the Correct Position..................148
Sounding the Panic Alarm..........................59
Special Operating Conditions Scheduled Maintenance..............................................492
Exceptions........................................................... 494
Speed Control See: Cruise Control............................................ 247
Speed Sign Recognition Indicators.....................................................289
Speed Sign Recognition Limitations..................................................289
Speed Sign Recognition Precautions................................................289
Speed Sign Recognition...........................289
Speed Sign Recognition –
Troubleshooting............................................ 290
Speed Sign Recognition – Troubleshooting.......................................290
Speed Sign Recognition – Frequently Asked Questions......................................................... 291
Speed Sign Recognition – Information Messages......................................................... 290
Stability Control Indicator.........................232
Stability Control
............................................231
Stability Control – Troubleshooting...........232
581
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Index