2021 DODGE DURANGO maintenance

TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
11
1 INTRODUCTION .............................................................................................................................. 8
2 GETTING TO KNOW YOUR VEHICLE ................................................................................. 14
3 GETTING TO KNOW YOUR INSTRUMENT PANEL ........................................................82
4 STARTING AND OPERATING ................................................................................................ 101 5 MULTIMEDIA ............................................................................................................................... 158
6 SAFETY ......................................................................................................................................... 189 7 IN CASE OF EMERGENCY .................................................................................................... 243
8 SERVICING AND MAINTENANCE ...................................................................................... 264
9 TECHNICAL SPECIFICATIONS ............................................................................................. 317
10 CUSTOMER ASSISTANCE ..................................................................................................... 324 11 INDEX ............................................................................................................................................. 328

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EXTERIOR LIGHTS.................................................. 48 Multifunction Lever ..........................................48
Headlight Switch ..............................................48
Daytime Running Lights (DRLs) ......................49
High/Low Beam Switch....................................49
Automatic High Beam — If Equipped ..............50
Flash-To-Pass ..................................................50
Automatic Headlights ......................................50
Parking Lights And Panel Lights ......................50
Automatic Headlights With Wipers..................50
Headlight Delay ................................................51
Lights-On Reminder..........................................51
Fog Lights — If Equipped ..................................51
Turn Signals ......................................................51
Lane Change Assist — If Equipped ..................51
Automatic Headlight Leveling —
If Equipped........................................................52
Battery Saver ....................................................52
INTERIOR LIGHTS ................................................. 52
Courtesy Lights .................................................52
WINDSHIELD WIPERS AND WASHERS .............. 53
Windshield Wiper Operation ...........................53
Rain Sensing Wipers — If Equipped ...............54
Rear Window Wiper/Washer ..........................55
CLIMATE CONTROLS ............................................. 55
Automatic Climate Control Descriptions And
Functions ..........................................................55
Automatic Temperature Control (ATC) ..........62
Climate Voice Recognition ...............................62
Operating Tips .................................................62 INTERIOR STORAGE AND EQUIPMENT ............... 64
Storage..............................................................64
USB/AUX Control .............................................67
Electrical Power Outlets .................................68
Power Inverter — If Equipped ..........................70
Wireless Charging Pad —
If Equipped .......................................................71
WINDOWS ..............................................................71
Power Windows ................................................71
Wind Buffeting .................................................73
POWER SUNROOF — IF EQUIPPED ...................... 73
Opening And Closing The Sunroof...................73
Sunshade Operation ........................................73
Pinch Protect Feature ......................................74
Venting Sunroof................................................74
Sunroof Maintenance ......................................74
Ignition Off Operation.......................................74
HOOD .......................................................................74
Opening The Hood............................................74
Closing The Hood .............................................75
LIFTGATE ................................................................. 75
Power Liftgate — If Equipped ...........................75
Cargo Area Features .......................................76
ROOF LUGGAGE RACK — IF EQUIPPED ............... 77
Deploying The Crossbars .................................78
Stowing The Crossbars ....................................80
GETTING TO KNOW YOUR
INSTRUMENT PANEL
INSTRUMENT CLUSTER ........................................ 82Instrument Cluster Descriptions ..................... 83
INSTRUMENT CLUSTER DISPLAY ........................ 83
Location And Controls...................................... 83
Engine Oil Life Reset ....................................... 85
Display And Messages ..................................... 86
Instrument Cluster Display Menu Items ........ 87
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped ...................................... 89
WARNING LIGHTS AND MESSAGES ................... 91
Red Warning Lights ..........................................91
Yellow Warning Lights ...................................... 94
Yellow Indicator Lights ..................................... 97
Green Indicator Lights ..................................... 97
White Indicator Lights ...................................... 98
Blue Indicator Lights ........................................ 98
ONBOARD DIAGNOSTIC SYSTEM — OBD II ........ 99
Onboard Diagnostic System
(OBD II) Cybersecurity ...................................... 99
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS .......................................................... 100

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IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ........................ 243
ASSIST AND SOS MIRROR — IF EQUIPPED...... 243
JACKING AND TIRE CHANGING ........................ 247 Preparations For Jacking ............................ 247
Jack Location ................................................. 248
Spare Tire Stowage ....................................... 249
Spare Tire Removal ....................................... 249
Jacking Instructions ..................................... 251
JUMP STARTING .................................................. 255
Preparations For Jump Start......................... 255Jump Starting Procedure .............................. 256
REFUELING IN EMERGENCY –
IF EQUIPPED ........................................................ 257
IF YOUR ENGINE OVERHEATS ............................ 258
MANUAL PARK RELEASE ................................... 258
FREEING A STUCK VEHICLE .............................. 260
TOWING A DISABLED VEHICLE .........................261
Rear Wheel Drive Models ............................. 262
All Wheel Drive Models ................................. 263
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .................................................................. 263
EVENT DATA RECORDER (EDR) ......................... 263
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ................................... 264
Maintenance Plan ......................................... 265
ENGINE COMPARTMENT .................................... 268
3.6L Engine ................................................... 268
5.7L Engine ................................................... 269
Checking Oil Level ......................................... 270
Adding Washer Fluid .................................... 270
Maintenance-Free Battery ........................... 270Pressure Washing ......................................... 271
VEHICLE MAINTENANCE..................................... 271
Engine Oil ...................................................... 271
Engine Oil Filter ............................................ 272
Engine Air Cleaner Filter ............................ 272
Air Conditioner Maintenance ..................... 273
Accessory Drive Belt Inspection ................... 275Body Lubrication .......................................... 276
Windshield Wiper Blades ............................. 276
Exhaust System ............................................ 279
Cooling System .............................................. 280
Brake System ............................................... 283
Automatic Transmission ............................... 284
Front/Rear Axle Fluid ................................... 285Transfer Case ............................................... 285
Fuses.............................................................. 286
Bulb Replacement......................................... 293 TIRES ..................................................................... 295
Tire Safety Information ................................. 295
Tires — General Information ........................ 303Tire Types....................................................... 306Spare Tires — If Equipped ............................ 307
Wheel And Wheel Trim Care ........................ 309Snow Traction Devices ................................. 310
Tire Rotation Recommendations ................ 312
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES .................... 312
Treadwear...................................................... 312
Traction Grades ............................................. 313Temperature Grades..................................... 313
STORING THE VEHICLE .................................... 313
BODYWORK .......................................................... 313 Protection From Atmospheric Agents .......... 313
Body And Underbody Maintenance ............. 314
Preserving The Bodywork ............................. 314
INTERIORS ........................................................... 315
Seats And Fabric Parts ................................. 315
Plastic And Coated Parts .............................. 315
Leather Surfaces........................................... 316
Glass Surfaces ............................................. 316

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8
INTRODUCTION
Dear Customer,
Congratulations on the purchase of your new Dodge vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and perform tasks that are not intended for conventional passenger vehicles. It handles and maneuvers
differently from many passenger vehicles both on-road and off-road, so take time to become familiar with your vehicle. If equipped, the two-wheel drive version
of this vehicle was designed for on-road use only. It is not intended for off-road driving or use in other severe conditions suited for a four-wheel drive vehicle.
Before you start to drive this vehicle, read the Owner’s Manual. Be sure you are familiar with all vehicle controls, particularly those used for braking, steering,
transmission, and transfer case shifting. Learn how your vehicle handles on different road surfaces. Your driving skills will improve with experience. When driving
off-road, or working the vehicle, don’t overload the vehicle or expect the vehicle to overcome the natural laws of physics. Always observe federal, state, provincial
and local laws wherever you drive. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of control or a collision Úpage 156.
This Owner's Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your
vehicle. It is supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC offers to its
customers as well as the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications carefully before
driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help ensure safe and
enjoyable operation of your vehicle.
This Owner's Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated in the
text. Therefore, you should only consider the information that is related to the trim level, engine, and version that you have purchased. Any content introduced
throughout the Owner's Information, which may or may not be applicable to your vehicle, will be identified with the wording "If Equipped". All data contained in
this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant improvement of the vehicles produced. For
this reason, it reserves the right to make changes to the model described for technical and/or commercial reasons. For further information, contact an authorized
dealer.
When it comes to service, remember that authorized dealers know your Dodge best, have factory-trained technicians, genuine Mopar® parts, and care about
your satisfaction.

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74GETTING TO KNOW YOUR VEHICLE
PINCH PROTECT FEATURE
This feature will detect an obstruction in the
closing of the sunroof during the Express Close
operation. If an obstruction in the path of the
sunroof is detected, the sunroof will automatically
retract. Remove the obstruction if this occurs.
NOTE:If three consecutive sunroof close attempts result
in Pinch Protect reversals, Pinch Protect will
disable and the sunroof must be closed in Manual
Mode.
VENTING SUNROOF
Push and release the "Vent" button within one-half
second and the sunroof will open to the vent
position. This is called “Express Vent”, and it will
occur regardless of sunroof position. During
Express Vent operation, any movement of the
switch will stop the sunroof.
SUNROOF MAINTENANCE
Use only a non-abrasive cleaner and a soft cloth to
clean the glass panel. Periodically check for and
clear out any debris that may have collected in the
tracks.
IGNITION OFF OPERATION
NOTE:
The power sunroof switch can remain active in
Accessory Delay for up to approximately
10 minutes after the vehicle’s ignition is placed
to the OFF position. Opening either front door
will cancel this feature.
This feature is programmable using the Ucon -
nect system Ú page 159.
HOOD
OPENING THE HOOD
To open the hood, two latches must be released.

1. Pull the release lever located underneath the
driver’s side of the instrument panel.
Hood Release

2. Reach under the hood from outside the vehicle, move the safety latch to the left and
lift the hood.

Safety Latch Location

WARNING!
There is no anti-pinch protection when the
sunroof is almost closed. To avoid personal
injury be sure to clear your arms, hands, fingers
and all objects from the top’s path before
closing.

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GETTING TO KNOW YOUR INSTRUMENT PANEL85
The instrument cluster display is located in the
center portion of the cluster and consist of multiple
sections:
Main Screen — The inner ring of the display will
illuminate in gray under normal conditions,
yellow for non critical warnings, red for critical
warnings, and white for on demand information.
Submenu Dots — Whenever there are
submenus available, the position within the
submenus is shown here.
Reconfigurable Telltales/Information
Gear Selector Status (PRND)
Driver Interactive Display (Compass, Temp,
Range to Empty, Trip A, Trip B, Average Fuel
Economy, Current Fuel Economy, Time, Trailer
Trip and Gain)
All Wheel Drive (AWD) Status — If Equipped
The instrument cluster display will normally display
the main menu or the screens of a selected feature
of the main menu. The main display area also
displays “pop-up” messages that consist of
approximately 60 possible warning or information
messages. These pop-up messages fall into
several categories:
Five Second Stored Messages
When the appropriate conditions occur, this
type of message takes control of the main
display area for five seconds and then returns to
the previous screen. Most of the messages of
this type are then stored (as long as the condi-
tion that activated it remains active) and can be
reviewed from the “Messages” main menu item.
Examples of this message type are “Right Front
Turn Signal Lamp Out” and “Low Tire Pressure.”
Unstored Messages
This message type is displayed indefinitely or
until the condition that activated the message is
cleared. Examples of this message type are
“Turn Signal On” (if a turn signal is left on) and
“Lights On” (if driver leaves the vehicle with the
lights on).
Unstored Messages Until RUN
These messages deal primarily with the Remote
Start feature. This message type is displayed
until the ignition is in the RUN state. Examples of
this message type are “Remote Start Canceled -
Door Ajar” and “Press Brake Pedal and Push
Button to Start.”
Five Second Unstored Messages
When the appropriate conditions occur, this
type of message takes control of the main
display area for five seconds and then returns to
the previous screen. An example of this
message type is “Automatic High Beams On.”
ENGINE OIL LIFE RESET
Oil Change Required
Your vehicle is equipped with an engine oil change
indicator system. The “Oil Change Required”
message will display in the instrument cluster
display for five seconds after a single chime has
sounded, to indicate the next scheduled oil change
interval. The engine oil change indicator system is
duty cycle based, which means the engine oil
change interval may fluctuate, dependent upon
your personal driving style.
Unless reset, this message will continue to display
each time the ignition is placed in the ON/RUN
position. To turn off the message temporarily, push
and release the OK or arrow buttons. To reset the
oil change indicator system (after performing the
scheduled maintenance), refer to the following
procedure.3

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GETTING TO KNOW YOUR INSTRUMENT PANEL95
The ESC OFF Indicator Light and the ESC Indi-
cator Light come on momentarily each time the
ignition is placed in the ON/RUN or ACC/ON/
RUN position.
The ESC system will make buzzing or clicking
sounds when it is active. This is normal; the
sounds will stop when ESC becomes inactive.
This light will come on when the vehicle is in an
ESC event.
Electronic Stability Control (ESC) OFF
Warning Light
This warning light indicates the ESC is off.
Each time the ignition is turned to
ON/RUN or ACC/ON/RUN, the ESC
system will be on, even if it was turned off
previously.
Low Washer Fluid Warning Light —
If Equipped
This warning light will illuminate when the
windshield washer fluid is low
Ú page 270.
Tire Pressure Monitoring System (TPMS)
Warning Light
The warning light switches on and a
message is displayed to indicate that the
tire pressure is lower than the
recommended value and/or that slow
pressure loss is occurring. In these cases, optimal
tire duration and fuel consumption may not be
guaranteed.
Should one or more tires be in the condition
mentioned above, the display will show the
indications corresponding to each tire.
Each tire, including the spare (if provided), should
be checked monthly when cold and inflated to the
inflation pressure recommended by the vehicle
manufacturer on the vehicle placard or tire
inflation pressure label. If your vehicle has tires of
a different size than the size indicated on the vehicle placard or tire inflation pressure label, you
should determine the proper tire inflation pressure
for those tires.
As an added safety feature, your vehicle has been
equipped with a TPMS that illuminates a low tire
pressure telltale when one or more of your tires is
significantly underinflated. Accordingly, when the
low tire pressure telltale illuminates, you should
stop and check your tires as soon as possible, and
inflate them to the proper pressure. Driving on a
significantly underinflated tire causes the tire to
overheat and can lead to tire failure. Underinflation
also reduces fuel efficiency and tire tread life, and
may affect the vehicle’s handling and stopping
ability.
Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver’s
responsibility to maintain correct tire pressure,
even if underinflation has not reached the level to
trigger illumination of the TPMS low tire pressure
telltale.
Your vehicle has also been equipped with a TPMS
malfunction indicator to indicate when the system
is not operating properly. The TPMS malfunction
indicator is combined with the low tire pressure
telltale. When the system detects a malfunction,
the telltale will flash for approximately one minute
and then remain continuously illuminated. This
sequence will continue upon subsequent vehicle
start-ups as long as the malfunction exists.
CAUTION!
Do not continue driving with one or more flat
tires as handling may be compromised. Stop the
vehicle, avoiding sharp braking and steering. If a
tire puncture occurs, repair immediately using
the dedicated tire repair kit and contact an
authorized dealer as soon as possible.
3

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100GETTING TO KNOW YOUR INSTRUMENT PANEL
EMISSIONS INSPECTION AND
MAINTENANCE PROGRAMS
In some localities, it may be a legal requirement to
pass an inspection of your vehicle's emissions
control system. Failure to pass could prevent
vehicle registration.
For states that require an Inspection and
Maintenance (I/M), this check verifies
the Malfunction Indicator Light (MIL) is
functioning and is not on when the
engine is running, and that the OBD II system is
ready for testing.
Normally, the OBD II system will be ready. The
OBD II system may not be ready if your vehicle was
recently serviced, recently had a depleted battery
or a battery replacement. If the OBD II system
should be determined not ready for the I/M test,
your vehicle may fail the test. Your vehicle has a simple ignition actuated test,
which you can use prior to going to the test station.
To check if your vehicle's OBD II system is ready,
you must do the following:

1. Cycle the ignition switch to the ON position,
but do not crank or start the engine.

NOTE:If you crank or start the engine, you will have to
start this test over.
2. As soon as you cycle the ignition switch to the ON position, you will see the Malfunction
Indicator Light (MIL) symbol come on as part of
a normal bulb check.
3. Approximately 15 seconds later, one of two things will happen:
The MIL will flash for about 10 seconds and
then return to being fully illuminated until
you turn OFF the ignition or start the engine.
This means that your vehicle's OBD II
system is not ready and you should not
proceed to the I/M station.
The MIL will not flash at all and will remain
fully illuminated until you place the ignition
in the off position or start the engine. This
means that your vehicle's OBD II system is
ready and you can proceed to the I/M
station. If your OBD II system is
not ready, you should see
an authorized dealer or repair facility. If your
vehicle was recently serviced or had a battery
failure or replacement, you may need to do nothing
more than drive your vehicle as you normally would
in order for your OBD II system to update. A
recheck with the above test routine may then
indicate that the system is now ready.
Regardless of whether your vehicle's OBD II system
is ready or not, if the MIL is illuminated during
normal vehicle operation you should have your
vehicle serviced before going to the I/M station.
The I/M station can fail your vehicle because the
MIL is on with the engine running.

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