2021 DODGE DURANGO four wheel drive

8
INTRODUCTION
Dear Customer,
Congratulations on the purchase of your new Dodge vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and perform tasks that are not intended for conventional passenger vehicles. It handles and maneuvers
differently from many passenger vehicles both on-road and off-road, so take time to become familiar with your vehicle. If equipped, the two-wheel drive version
of this vehicle was designed for on-road use only. It is not intended for off-road driving or use in other severe conditions suited for a four-wheel drive vehicle.
Before you start to drive this vehicle, read the Owner’s Manual. Be sure you are familiar with all vehicle controls, particularly those used for braking, steering,
transmission, and transfer case shifting. Learn how your vehicle handles on different road surfaces. Your driving skills will improve with experience. When driving
off-road, or working the vehicle, don’t overload the vehicle or expect the vehicle to overcome the natural laws of physics. Always observe federal, state, provincial
and local laws wherever you drive. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of control or a collision Úpage 156.
This Owner's Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your
vehicle. It is supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC offers to its
customers as well as the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications carefully before
driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help ensure safe and
enjoyable operation of your vehicle.
This Owner's Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated in the
text. Therefore, you should only consider the information that is related to the trim level, engine, and version that you have purchased. Any content introduced
throughout the Owner's Information, which may or may not be applicable to your vehicle, will be identified with the wording "If Equipped". All data contained in
this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant improvement of the vehicles produced. For
this reason, it reserves the right to make changes to the model described for technical and/or commercial reasons. For further information, contact an authorized
dealer.
When it comes to service, remember that authorized dealers know your Dodge best, have factory-trained technicians, genuine Mopar® parts, and care about
your satisfaction.

21_WD_OM_EN_USC_t.book Page 8

GETTING TO KNOW YOUR VEHICLE27
STEERING WHEEL
MANUAL TILT/TELESCOPING STEERING
C
OLUMN — IF EQUIPPED
This feature allows you to tilt the steering column
upward or downward. It also allows you to lengthen
or shorten the steering column. The tilt/
telescoping lever is located below the steering
wheel at the end of the steering column.

Manual Tilt/Telescoping Steering Column Handle

To unlock the steering column, push the lever
downward (toward the floor). To tilt the steering
column, move the steering wheel upward or
downward as desired. To lengthen or shorten the
steering column, pull the steering wheel outward
or push it inward as desired. To lock the steering
column in position, push the lever upward until
fully engaged.
POWER TILT/TELESCOPING STEERING
C
OLUMN — IF EQUIPPED
This feature allows you to tilt the steering column
upward or downward. It also allows you to lengthen
or shorten the steering column. The power tilt/
telescoping steering column control is located
below the multifunction lever on the steering
column.

Power Tilt/Telescoping Steering Control Location
Use the four-way control to adjust the steering
column.
NOTE:For vehicles equipped with Driver Memory Settings
Ú
page 28, you can use your key fob or the
memory switch on the driver's door trim panel to
return the tilt/telescopic steering column to saved
positions.
HEATED STEERING WHEEL —
I
F EQUIPPED
The steering wheel contains a heating element
that helps warm your hands in cold weather. The
heated steering wheel has only one temperature
setting. Once the heated steering wheel has been
turned on, it will stay on until the operator turns it
off. The heated steering wheel may not turn on
when it is already warm.
WARNING!
Do not adjust the steering column while driving.
Adjusting the steering column while driving or
driving with the steering column unlocked, could
cause the driver to lose control of the vehicle.
Failure to follow this warning may result in
serious injury or death.
WARNING!
Do not adjust the steering column while driving.
Adjusting the steering column while driving or
driving with the steering column unlocked, could
cause the driver to lose control of the vehicle.
Failure to follow this warning may result in
serious injury or death.
2

21_WD_OM_EN_USC_t.book Page 27

54GETTING TO KNOW YOUR VEHICLE
Intermittent Wipers
Use one of the four intermittent wiper settings
when weather conditions make a single wiping
cycle, with a variable delay between cycles,
desirable. At driving speeds above 10 mph
(16 km/h), the delay can be regulated from a
maximum of approximately 18 seconds between
cycles (first detent), to a cycle every one second
(fourth detent). If the vehicle is moving less than
10 mph (16 km/h), delay times will be doubled.
Windshield Washers
To use the washer, push on the end of the lever
(toward the steering wheel) and hold. If the lever is
pushed while in the intermittent setting, the wipers
will turn on and operate for several cycles after the
end of the lever is released, and then resume the
intermittent interval previously selected.

Windshield Washer Operation
If the end of the lever is pushed while the wipers
are in the off position, the wipers will operate for
several cycles, then turn off.
NOTE:As a protective measure, the washer will stop if the
switch is held for more than 20 seconds. Once the
switch is released the washer will resume normal
operation.
Mist
Rotate the end of the lever downward to the MIST
position and release for a single wiping cycle.
NOTE:The Mist feature does not activate the washer
pump; therefore, no washer fluid will be sprayed on
the windshield. The wash function must be used in
order to spray the windshield with washer fluid.
For information on wiper care and replacement,
see Ú
page 276.
RAIN SENSING WIPERS — IF EQUIPPED
This feature senses rain or snowfall on the
windshield and automatically activates the wipers.
Rotate the end of the multifunction lever to one of
four detent positions to activate this feature.
The sensitivity of the system can be adjusted with
the multifunction lever. Wiper delay position one is
the least sensitive, and wiper delay position four is
the most sensitive.
Setting three is preferred by the average driver
during normal rain conditions.
NOTE:
The Rain Sensing feature will not operate
when the wiper switch is in the low or
high-speed position.
The Rain Sensing feature may not function prop -
erly when ice, or dried salt water is present on
the windshield.
Use of Rain-X or products containing wax or sili-
cone may reduce Rain Sensing performance.
The Rain Sensing feature can be turned on and
off using the Uconnect system Ú page 159.
WARNING!
Sudden loss of visibility through the windshield
could lead to a collision. You might not see other
vehicles or other obstacles. To avoid sudden
icing of the windshield during freezing weather,
warm the windshield with the defroster before
and during windshield washer use.

21_WD_OM_EN_USC_t.book Page 54

96GETTING TO KNOW YOUR INSTRUMENT PANEL
When the malfunction indicator is illuminated, the
system may not be able to detect or signal low tire
pressure as intended. TPMS malfunctions may
occur for a variety of reasons, including the
installation of replacement or alternate tires or
wheels on the vehicle that prevent the TPMS from
functioning properly. Always check the TPMS
malfunction telltale after replacing one or more
tires or wheels on your vehicle to ensure that the
replacement or alternate tires and wheels allow
the TPMS to continue to function properly.
Low Fuel Warning Light
When the fuel level reaches
approximately 2 gal (7.5 L), this light will
turn on and a chime will sound. The light
will remain on until fuel is added.
Anti-Lock Brake System (ABS) Warning
Light
This warning light monitors the ABS. The
light will turn on when the ignition is
placed in the ON/RUN or ACC/ON/RUN
position and may stay on for as long as
four seconds.
If the ABS light remains on or turns on while
driving, then the Anti-Lock portion of the brake
system is not functioning and service is required as
soon as possible. However, the conventional brake
system will continue to operate normally,
assuming the Brake Warning Light is not also on.
If the ABS light does not turn on when the ignition
is placed in the ON/RUN or ACC/ON/RUN position,
have the brake system inspected by an authorized
dealer.
Service Forward Collision Warning (FCW)
Light — If Equipped
This warning light will illuminate to
indicate a fault in the Forward Collision
Warning System. Contact an authorized
dealer for service Ú page 199.
Service Adaptive Cruise Control (ACC)
Warning Light — If Equipped
This light will turn on when the ACC is not
operating and needs service
Úpage 121.
Service AWD Warning Light — If Equipped
This telltale will turn on to indicate the All
Wheel Drive (AWD) system is not
functioning properly and that service is
required. Contact an authorized dealer.
Service Stop/Start System Warning
Light — If Equipped
This warning light will illuminate when the
Stop/Start system is not functioning
properly and service is required. Contact
an authorized dealer for service.
CAUTION!
The TPMS has been optimized for the original
equipment tires and wheels. TPMS pressures
and warning have been established for the tire
size equipped on your vehicle. Undesirable
system operation or sensor damage may result
when using replacement equipment that is not
of the same size, type, and/or style. Aftermarket
wheels can cause sensor damage. Using
aftermarket tire sealants may cause the Tire
Pressure Monitoring System (TPMS) sensor to
become inoperable. After using an aftermarket
tire sealant it is recommended that you take
your vehicle to an authorized dealer to have your
sensor function checked.

21_WD_OM_EN_USC_t.book Page 96

STARTING AND OPERATING115
TOW N GO — IF EQUIPPED
Tow N Go combines the capabilities of the vehicle
control systems, along with driver input, to provide
optimum performance for road conditions.
Push any one of the four drive mode buttons to
select the desired mode.

Drive Mode Buttons
Tow N Go consists of the following positions:TRACK
– Track mode optimizes settings for
transmission, engine, driveline, and suspension
in order to maximize vehicle performance. Also
the electric power steering offers more feed -
back of the tire gripping the road. This feature
will reset to AUTO upon an ignition cycle. To turn
off Electronic Stability Control (ESC)
Ú page 192.
SPORT – Dry weather, on-road calibration.
Performance based tuning that provides a
rear-wheel drive feel but with improved handling
and acceleration over a two-wheel drive vehicle.
This feature will reset to AUTO upon an ignition
cycle.
TOW – Tow drive mode also optimizes the trans -
mission shifting for towing, as well as maxi -
mizing straight line traction by optimizing
driveline settings on AWD system. Use this
mode for towing/hauling. Vehicle suspension
will go to SPORT mode. Trailer Sway Control
(TSC) is enabled in the ESC system. This feature
will reset to AUTO upon an ignition cycle.
SNOW – Tuning set for additional stability in
inclement weather. Use on and off-road on
loose traction surfaces such as snow. This
feature will reset to AUTO upon an ignition cycle.
GUIDELINES FOR TRACK USE
If your vehicle is equipped with Drive Modes,
they will alter the vehicle’s performance in
various driving situations. It is recommended
that your vehicle operates in SPORT or TRACK
modes during the track event.
Prior to each track event, verify all fluids are at
the correct levels.
Prior to each track event, verify the front and
rear brake pads have more than half pad thick -
ness remaining. If the brake pads require
changing, complete a brake burnish procedure
prior to track outing at full pace.
NOTE:Use of DOT 4 brake fluid is suggested for extended
track usage due to increased thermal capacity.
At the conclusion of each track event, it is
recommended that a brake bleed procedure is
performed to maintain the pedal feel and stop -
ping capability of your Brembo High Perfor -
mance brake system.
It is recommended that each track outing
should end with a minimum of one cooldown lap
using minimal braking.
It is recommended that the suspension system,
brake system, prop shaft, and half shaft boots
be checked for wear or damage after every track
event.
1 — TRACK
2 — SPORT
3 — TOW
4 — SNOW
4

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148STARTING AND OPERATING
Towing Requirements — Tires
Do not attempt to tow a trailer while using a
compact spare tire.
Do not drive more than 50 mph (80 km/h) when
towing while using a full size spare tire.
Proper tire inflation pressures are essential to
the safe and satisfactory operation of your
vehicle.
Check the trailer tires for proper tire inflation
pressures before trailer usage.
Check for signs of tire wear or visible tire
damage before towing a trailer.
Replacing tires with a higher load carrying
capacity will not increase the vehicle's GVWR
and GAWR limits.
For further information Úpage 295.
Towing Requirements — Trailer Brakes
Do not interconnect the hydraulic brake system
or vacuum system of your vehicle with that of
the trailer. This could cause inadequate braking
and possible personal injury.
An electronically actuated trailer brake
controller is required when towing a trailer with
electronically actuated brakes. When towing a
trailer equipped with a hydraulic surge actuated
brake system, an electronic brake controller is
not required.
Trailer brakes are recommended for trailers
over 1,000 lb (453 kg) and required for trailers
in excess of 2,000 lb (907 kg).
Safety chains must always be used between
your vehicle and trailer. Always connect the
chains to the hook retainers of the vehicle
hitch. Cross the chains under the trailer
tongue and allow enough slack for turning
corners.
Vehicles with trailers should not be parked on
a grade. When parking, apply the parking
brake on the tow vehicle. Put the tow vehicle
transmission in PARK (P). For four-wheel drive
vehicles, make sure the transfer case is not in
NEUTRAL (N). Always, block or "chock" the
trailer wheels.
GCWR must not be exceeded.
Total weight must be distributed between the
tow vehicle and the trailer such that the
following four ratings are not exceeded :
GVWR
GTW
GAWR
Tongue weight rating for the trailer hitch
utilized.
WARNING!
WARNING!
Do not connect trailer brakes to your vehicle's
hydraulic brake lines. It can overload your
brake system and cause it to fail. You might
not have brakes when you need them and
could have an accident.
Towing any trailer will increase your stopping
distance. When towing, you should allow for
additional space between your vehicle and the
vehicle in front of you. Failure to do so could
result in an accident.
CAUTION!
If the trailer weighs more than 1,000 lb (453 kg)
loaded, it should have its own brakes and they
should be of adequate capacity. Failure to do
this could lead to accelerated brake lining wear,
higher brake pedal effort, and longer stopping
distances.

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154STARTING AND OPERATING
(Continued)
6. Install a suitable clamping device, designed for
towing, to secure the front wheels in the
straight position.
RECREATIONAL TOWING —
A
LL-WHEEL DRIVE MODELS
(S
INGLE-SPEED TRANSFER CASE)
Recreational towing is not allowed. These models
do not have a N (Neutral) position in the transfer
case.
NOTE:This vehicle may be towed on a flatbed or vehicle
trailer provided all four wheels are OFF the ground.
RECREATIONAL TOWING —
A
LL-WHEEL DRIVE MODELS
(T
WO-SPEED TRANSFER CASE)
The transfer case must be shifted into N (Neutral)
and the transmission must be in PARK for
recreational towing. The N (Neutral) selection
button is adjacent to the transfer case selector
switch. Shifts into and out of transfer case N
(Neutral) can take place with the selector switch in
any mode position.
Shifting Into N (Neutral)
CAUTION!
Towing with the rear wheels on the ground will
cause severe transmission damage. Damage
from improper towing is not covered under the
New Vehicle Limited Warranty.
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission
and/or transfer case damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
CAUTION!
DO NOT dolly tow any AWD vehicle. Towing
with only one set of wheels on the ground
(front or rear) will cause severe transmission
and/or transfer case damage. Tow with all
four wheels either ON the ground, or OFF the
ground (using a vehicle trailer).
Tow only in the forward direction. Towing this
vehicle backwards can cause severe damage
to the transfer case.
The transmission must be in PARK for recre -
ational towing.
Before recreational towing, be certain that the
transfer case is fully in N (Neutral)
Ú page 154. Otherwise, internal damage will
result.
Towing this vehicle in violation of the above
requirements can cause severe transmission
and/or transfer case damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
Do not use a bumper-mounted clamp-on tow
bar on your vehicle. The bumper face bar will
be damaged.
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the N (Neutral) position without first fully
engaging the parking brake. The transfer case N
(Neutral) position disengages both the front and
rear driveshafts from the powertrain and will
allow the vehicle to roll, even if the transmission
is in PARK. The parking brake should always be
applied when the driver is not in the vehicle.
CAUTION!

21_WD_OM_EN_USC_t.book Page 154

STARTING AND OPERATING155
Use the following procedure to prepare your
vehicle for recreational towing.

1. Bring the vehicle to a complete stop on level ground, with the engine running.

2. Press and hold the brake pedal.
3. Shift the transmission into NEUTRAL.
NOTE:
Steps 1 through 3 are requirements that
must be met before pushing the N (Neutral)
button, and must continue to be met until
the shift has been completed. If any of
these requirements are not met before
pushing the N (Neutral) button or are no
longer met during the shift, the N (Neutral)
indicator light will flash continuously until all
requirements are met or until the N
(Neutral) button is released.
The ignition must be in the ON/RUN mode
for a shift to take place and for the position
indicator lights to be operable. If the ignition
is not in the ON/RUN mode, the shift will not
take place and no position indicator lights
will be on or flashing.
A flashing N (Neutral) position indicator light
indicates that shift requirements have not
been met.
4. Using a ballpoint pen or similar object, push and hold the recessed transfer case N
(Neutral) button (located by the selector
switch) for four seconds. The light behind the N
symbol will blink, indicating shift in progress.
The light will stop blinking (stay on solid) when
the shift to N (Neutral) is complete. A “FOUR
WHEEL DRIVE SYSTEM IN NEUTRAL” message
will appear in the instrument cluster.

N (Neutral) Button
5. After the shift is completed and the N (Neutral)
light stays on, release the N (Neutral) button.
6. Shift the transmission into REVERSE or DRIVE.
7. Release the brake pedal for five seconds and ensure that there is no vehicle movement.
8. Press and hold the brake pedal. Shift the transmission back into NEUTRAL.
9. Firmly apply the parking brake.
10. With the transmission and transfer case in NEUTRAL, push and hold the ENGINE START/
STOP button until the engine turns off.
11. Place the transmission gear selector in PARK. Release the brake pedal.
12. Push the ENGINE START/STOP button twice (without pressing the brake pedal) to turn the
ignition to the OFF mode.
13. Attach the vehicle to the tow vehicle using a suitable tow bar.
14. Release the parking brake.
CAUTION!
It is necessary to follow these steps to be certain
that the transfer case is fully in N (Neutral)
before recreational towing to prevent damage to
internal parts.
CAUTION!
Damage to the transmission may occur if the
transmission is shifted into PARK with the
transfer case in N (Neutral) and the engine
running. With the transfer case in N (Neutral)
ensure that the engine is OFF before shifting the
transmission into PARK.
4

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