2021 DODGE CHALLENGER service

GENERAL TIRE
117
IN OBSERVANCE OF U.S. FEDERAL LAW, THIS LIMITED
WARRANTY AND ADJUSTMENT POLICY HAS BEEN
DESIGNATED A “LIMITED WARRANTY”. CTNA DOES NOT
INTEND TO REPRESENT THROUGH THIS LIMITED
WARRANTY AND ADJUSTMENT POLICY THAT TIRE
FAILURES CAN OR CANNOT HAPPEN.
CONTINENTAL TIRE NORTH AMERICA’S (CTNA) OBLIGATIONS
Contact the vehicle dealer from where you purchased the vehicle.
Yo
ur tires may be covered under the vehicle manufacturer’s limited
warranty. If not, this CTNA Policy applies and replacement of Eligible
Tires can be made by any vehicle dealer authorized to handle General
brand tire adjustments or a General brand authorized dealer
(“Authorized Dealer”). CTNA will replace the tire pursuant to the
terms of this Limited Warranty and Adjustment Policy. Tires that are
replaced under an adjustment basis under this Limited Warranty and
Adjustment Policy become the property of CTNA.
OWNER’S OBLIGATIONS

To make an eligible claim under this Limited Warranty and Adjustment
Po
licy, the owner must present a claim with the tire to an authorized
dealer. For the nearest authorized dealer, consult the Yellow Pages, the
General brand internet address, or the 800 telephone numbers shown
on the back of this Limited Warranty and Adjustment Policy. Owner
must present new vehicle registration form or new vehicle sales invoice
indicating the date of purchase. Owner will be required to sign the
CTNA Limited Warranty Claim Form or dealer replacement sales
receipt.

Owner is responsible for paying all applicable taxes set forth under
th
is Limited Warranty and Adjustment Policy. Owner is also
responsible for paying local tire disposal fees and any parts or service
regardless of mileage or months of service. This includes payment for
tire rotation, alignment, towing, road service, valve stems and tire
repairs. Owner is responsible for maintaining proper tire air pressure
and for proper maintenance of the tire.

GENERAL TIRE
119
TEMPORARY SPARE TIRE OWNERS
CTNA does not recommend any repair to or reuse of punctured
Te
mporary Spare Tires.
In addition to the valuable warranty, safety and maintenance
in
formation you will find in this Limited Warranty and Adjustment
Policy we encourage you to visit General Tire Brand websites at:

www.generaltire.custhelp.com
or (
www.generaltire.ca
) for up-to-date
changes and a Self-Help knowledge base with downloadable
br
ochures (customer care link). Please also visit the US Tire
Manufacturer Association (USTMA) website at
www.ustires.org
.
THIS LIMITED WARRANTY AND ADJUSTMENT POLICY IS
NO
T A WARRANTY THAT YOUR TIRE WILL NOT FAIL OR
BECOME UNSERVICEABLE IF NEGLECTED OR MISTREATED.
FOR SERVICE ASSISTANCE OR INFORMATION
First, contact the nearest General brand tire dealer. For the nearest
Ge
neral brand tire dealer, consult the Yellow Pages or, if for any
reason local service or information is not available, call one of General
brand toll-free Customer Relations numbers:
In the United States call 1-
800-847-3349
In Canada, call 1-
800-461-1776
CTNA, Inc. 1830 MacMillan Park Dr. Fort Mill, SC 29707
CT Canada Inc. 6110 Cantay Rd. Mississauga, ON L5R 3W5

GOODYEAR® DUNLOP® TIRES
120
GOODYEAR® DUNLOP® TIRES
HIGHWAY AUTO AND LIGHT TRUCK TIRE WARRANTY AND
ADJUSTMENT POLICY (EXCLUDES GOODYEAR® UNISTEEL®
RADIAL LIGHT TRUCK TIRES)
WHO IS ELIGIBLE
You are eligible for the benefits of this Limited Warranty if you meet
al
l the following criteria:
• You are the owner or authorized agent of the owner of new Good -
y
ear® or Dunlop® highway auto or light truck tires supplied as
or
iginal equipment on your vehicle.
• Your tires bear Department of Transportation (DOT) prescribed tire
i
dentification numbers.
• Your tires have been used only on the vehicle on which they were
o
riginally installed according to the vehicle manufacturer’s or
Goodyear’s recommendations.
• Your tires were purchased on or after March 1, 2014.
L

ight truck tires are defined as all tires identified with the “LT”
de
signation in the sidewall stamping.
WHAT IS COVERED AND FOR HOW LONG
FREE TIRE REPLACEMENT
Any new Goodyear® or Dunlop® highway radial auto or radial light
tr
uck tire, covered by this policy, removed from service due to a
covered warranty condition during the first 2/32" of usable tread or
12 months from date of purchase, whichever comes first, will be
re

placed with a comparable new Goodyear® or Dunlop® tire at no
charge, including mounting and balancing. Without proof of purchase
the date of manufacture will be used to determine eligibility.
ALL OTHER HIGHWAY AUTO OR LIGHT TRUCK TIRES
Any new Goodyear® or Dunlop® highway auto or light truck tire,
ot
her than radial auto or radial light truck tires, removed from service
due to a covered warranty condition during the first 1/32" of usable
tread will be replaced with a comparable new Goodyear® or Dunlop®
tire at no charge, including mounting and balancing.

GOODYEAR® DUNLOP® TIRES
121
TEMPORARY SPARE TIRES
Any Goodyear® or Dunlop® temporary spare tire removed from
se
rvice due to a covered warranty condition during the first 50% of
usable tread wear (1/32") will be replaced with a comparable new
Goodyear® or Dunlop® temporary spare tire at no charge, including
mounting.
PRORATED ADJUSTMENT
Tires not eligible for free replacement that are removed from service
du
e to a covered warranty condition will be replaced with a
comparable new Goodyear® or Dunlop® tire on a prorated basis for
up to six years from the date of original new tire purchase or when the
treadwear indicators become visible (worn to 2/32"), whichever
occurs first. Without proof of purchase the date of manufacture will be
used to determine eligibility.
HOW WILL PRORATED CHARGES BE CALCULATED
Replacement price will be calculated by multiplying the tire’s
ad
vertised retail selling price at the time of adjustment by the
percentage of usable original tread that has been worn off. You pay for
mounting and balancing, and an amount equal to the current Federal
Excise Tax (FET) – US only, and any other applicable taxes and
government-mandated charges.
EXAMPLE: I
f your disabled tire had an original 8/32 of usable tread
wear and is worn to 4/32 usable tread remaining, you have used 50%
and therefore must pay 50% of the advertised retail selling price of the
comparable tire.
In addition, you must pay an amount equal to the full current FET (US
on
ly) or any other applicable taxes and government-mandated
charges for the comparable new replacement tire at the time of
adjustment. If the price of the new comparable tire is $130.00, the cost
to you would be $65.00 plus FET (US only) plus any other applicable
taxes and government-mandated charges.
WHAT IS A COMPARABLE TIRE?
A “comparable” new Goodyear® or Dunlop® tire will be the same
br
and tire and may be either the same line of tire or, in the event that
the tire is not available, the same brand tire with the same basic
construction and similar performance attributes with a different
sidewall or tread configuration. If a higher priced tire is accepted as

GOODYEAR® DUNLOP® TIRES
123
• Temporary spare tires used on vehicles used in racing and on
passenger cars in special applications such as police pursuit service.
• Goodyear® Unisteel® Commercial Radial Light Truck Tires.
•
Tires removed from service due to improper repairs.
•
Tires supplied as Original Equipment are not eligible for any tread
l
ife warranty consideration.
• Cosmetic weather checking
•
Low Tire Pressure Monitoring System (TPMS) – refer to vehicle
m
anufacturer’s warranty.
• Ultra High-Performance summer tires are not recommended for
w
inter use, and tread or shoulder cracking on those tires resulting
from winter use will not be covered under our warranty.
WHAT ARE YOUR LEGAL RIGHTS?
No Representative or dealer has authority to make any representation,
pr
omise or agreement on behalf of Goodyear®, except as stated
herein. Any tire, no matter how well constructed, may fail in service
or otherwise become unserviceable due to conditions beyond the
control of the manufacturer. Under no circumstances is this warranty
a representation that a tire failure cannot occur.
DISCLAIMER: THIS WARRANTY IS IN LIEU OF, AND
GO
ODYEAR® HEREBY DISCLAIMS, ANY AND ALL OTHER
WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, AND NO OTHER WARRANTY OR REPRESENTATION
OF ANY KIND IS MADE BY GOODYEAR® OR SHALL BE IMPLIED
BY LAW.
LIMITATION OF DAMAGES: IN NO EVENT AND UNDER NO
CI
RCUMSTANCE SHALL GOODYEAR® BE LIABLE TO THE
BUYER FOR ANY INDIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL, LOST PROFIT, LOSS OF BUSINESS, LOSS OF
GOODWILL OR REPUTATION, PUNITIVE OR OTHER DAMAGE,
COST (INCLUDING FOR REPLACEMENT TRANSPORTATION),
EXPENSE OR LOSS OF ANY KIND. SOME STATES AND
PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

GOODYEAR® DUNLOP® TIRES
124
This warranty gives you specific legal rights and you may also have
other rights that vary from state to state or province to province.
HOW DO YOU OBTAIN AN ADJUSTMENT?
1. You must present the tire to be adjusted to an authorized Good -
y
ear® or Dunlop® service facility. Tires replaced on an adjustment
ba
sis become the property of The Goodyear Tire & Rubber
Company or Goodyear Canada Inc.
2. You must pay for taxes and any additional services you order at the
t
ime of adjustment plus any additional service that may be unique
to your application, e.g., Tire Pressure Monitoring System (TPMS).
3. You must submit your claim on an approved claim form supplied
b
y an authorized Goodyear® or Dunlop® service facility. The form
must be filled out completely and signed, where you the owner or
an authorized agent presented the tire for adjustment. You must go
to an authorized Goodyear® or Dunlop® outlet for replacement
tires and all warranty service.
SAFETY WARNINGS
Property damage, serious injury or death may result from:
• TIRE FAILURE DUE TO UNDERINFLATION/OVERLOADING/
M

ISAPPLICATION. Follow the vehicle Owner’s Manual or tire
placard in vehicle.
• TIRE FAILURE DUE TO IMPACT DAMAGE/IMPROPER
M

AINTENANCE. Tires should be inspected regularly by a quali -
fied technician for signs of damage, such as punctures or impacts.
• TIRE FAILURE DUE TO IMPROPER REPAIRS.
See Rubber
Manufacturers Association (RMA) established repair procedures at

www.ustires.org
and/or go to
www.goodyear.com
for information
on proper repair procedures.
• EXPLOSION OF TIRE/RIM ASSEMBLY DUE TO IMPROPER
M

OUNTING. Only specially trained persons should mount tires.
• FAILURE TO MOUNT RADIAL TIRES ON APPROVED RIMS.
• FAILURE TO DEFLATE SINGLE OR DUAL ASSEMBLIES
C

OMPLETELY BEFORE DEMOUNTING.

GOODYEAR® DUNLOP® TIRES
127
DO NOT SPIN YOUR TIRES EXCESSIVELY
Avoid excessive tire spinning when your vehicle is stuck in snow, ice,
mu
d or sand. The centrifugal forces generated by a free-spinning tire/
wheel assembly may cause sudden tire explosion, resulting in vehicle
damage and/or serious personal injury to you or a bystander. Never
exceed 35 mph (55 km/h), as indicated on your speedometer. Use a
ge

ntle backward and forward rocking motion to free your vehicle for
continued driving. Never stand near or behind a tire spinning at high
speeds, for example, while attempting to push a vehicle that is stuck
or when an on-the-car spin balance machine is in use.
DO CHECK YOUR TIRES FOR WEAR
Always remove tires from service when they reach two thirty-seconds
of
an inch (2/32") remaining tread depth. All new tires have tread
wear indicators which appear as smooth banks in the tread grooves
when they wear to the two thirty seconds of an inch (2/32") level.
Many wet weather accidents result from skidding on bald or nearly
bald tires. Excessively worn tires are also more susceptible to
penetrations.
DO CHECK YOUR TIRES FOR DAMAGE
Frequent (at least monthly) inspection of your tires for signs of
da
mage and their general condition is important for safety. If you
have any questions, have your tire dealer inspect them. Impacts,
penetrations, cracks, knots, bulges or air loss always require tire
removal and expert inspection. Never perform a temporary repair or
use an inner tube as a substitute for a proper repair. Only qualified
persons should repair tires.
PROPER TIRE REPAIR
Goodyear® does not warrant any inspection or repair process. The
re
pair is entirely the responsibility of the repairer and should be made
in accordance with established Rubber Manufacturers Association
(RMA) procedures.
Tire Pressure Monitoring System (TPMS) Alert
Refer to your vehicle Owner’s Manual for more information on what
to
do if the Tire Pressure Monitoring System (TPMS) alert activates.

GOODYEAR® DUNLOP® TIRES
128
THE CONVENIENCE (TEMPORARY) SPARE
The Convenience (Temporary) Spare is designed, built and tested to
th
e high engineering standards set by North America’s leading car
manufacturers and to Goodyear’s own high standards of quality
control. It is designed to take up a minimum of storage space and, at
the same time, fulfill the function of a spare tire when needed. The
spare is kept in its storage space, fully inflated at 60 psi. To be sure it
is always ready for use, the air pressure should be checked on a
regular basis.
The Convenience (Temporary) Spare can be used in combination with
th
e original tires on your vehicle. You can expect a tire tread life of up
to 3,000 miles (4,800 kilometers), depending on road conditions and
yo

ur driving habits. To conserve tire tread life, return the spare to the
storage area as soon as it is convenient to have the standard tire
repaired or replaced.
The Convenience (Temporary) Spare weighs less than a standard tire
so
it’s easier to handle. It also helps reduce the total car weight, which
contributes to fuel economy. The wheels used with the Convenience
(Temporary) Spare are specifically designed for use with high
pressure spares and should never be used with any other type tire.
DO NOT ATTEMPT TO MOUNT YOUR OWN TIRES
Serious injury or death may result from explosion of tire/rim
as
sembly due to improper mounting procedures. Follow tire
manufacturer’s instructions and match tire diameter to rim diameter.
Mount light truck radials on rims approved for radial service. Do not
apply bead sealer. This can inhibit bead seating. Lubricate beads and
tire rim (including tube or flap) contact surfaces. Lock assembly on
mounting machine or place in safety cage. STAND BACK and never
exceed 40 psi to seat beads. Never use a volatile substance or a rubber
“donut” (also known as a bead expander or “O-Ring”) to aid bead
seating. Only specially trained persons should mount tires.
DO NOT MIX TIRES OF DIFFERENT SIZES AND TYPES ON THE
SA
ME AXLE
For optimum handling and control, Goodyear® recommends fitment
of
four tires of the same type and size unless otherwise specified by the
vehicle manufacturer.