MICHELIN®
156
service. The distance that can safely be traveled following an air loss
incident will depend upon the conditions under which the vehicle is
operating, the degree of air loss, the extent of the damage causing the
air loss, the ambient temperature, the load, and the operating speed of
the vehicle. The fewer miles you travel after an air loss incident, the
greater the likelihood that the tire can be re-inflated (or, if punctured,
repaired) and returned to service.
Pax® System
The Michelin® PAX® System is a very sophisticated system that
in
cludes the tire, support ring and gel, pressure sensing device, and
wheel. In the event of a loss of tire air pressure, with this system you
can still carefully maneuver the vehicle at speeds up to 55 mph
(9
0 km/h), for a distance of up to 125 miles (201 km), even though a
ti
re has lost all air! That means time to get off the highway and get to
a place where the tire can be inspected, replaced, or possibly repaired
and returned to service. That is peace of mind!
MICHELIN® PASSENGER AND LIGHT TRUCK TIRE LIMITED
WA
RRANTY
WHAT IS COVERED AND FOR HOW LONG
Passenger and Light Truck Tires Michelin® Passenger and Light
Tr
uck tires, used in normal service on the vehicle on which they
were originally fitted and in accordance with the maintenance
recommendations and safety warnings contained in the attached
owner’s manual, are covered by this warranty against defects in
workmanship and materials for the life of the original usable
tread, or 6 years from the date of purchase, whichever occurs first.
At that time, all warranties, express or implied, expire. The usable
tread is the original tread down to the level of the tread wear
indicators - 2/32 nds of an inch (1.6 mm) of tread remaining. Date
of
purchase is documented by new vehicle registration or tire sales
invoice. If no proof of purchase is available, coverage will be based
on the date of manufacture.
Replacement will be made in accordance with the terms and
co
nditions described under “How Replacement Charges are
Calculated”.
MICHELIN®
157
NOTE:
your vehicle manufacturer may provide additional tire warranty
co
verage over and above what is provided by Michelin. Consult your
vehicle Owner’s Manual for further information.
NOTE:
Some Michelin® Self-Supporting Zero Pressure (ZP) tires can only be
mo
unted on special SH-M (Symmetric Hump - Modified) wheels.
These tires bear the special SH-M designation, molded into the side -
wall of the tire, next to the ZP designation. DO NOT MOUNT A TIRE
WI
TH THE SH-M DESIGNATION ON THE SIDEWALL ON A
STANDARD WHEEL. DOING SO VOIDS THIS LIMITED
WARRANTY AND COULD CAUSE THE TIRE TO BECOME
UNSERVICEABLE AT LOW OR ZERO PRESSURE, RESULTING IN
SERIOUS PERSONAL INJURY OR DEATH.
Treadwear – Mileage Warranty Coverage for Michelin® Passenger
an
d Light Truck Tires
Michelin® passenger and light truck tires are covered by a
ma
nufacturer’s limited warranty for treadwear. For the mileage
warranty associated with a specific tire line, please see your
Michelin® tire retailer or visit us at
www.michelinman.com/home
.
Some vehicles come from the vehicle manufacturer with “split
fi
tments” – meaning different size tires on the front and rear axles.
Because these tires cannot be rotated as recommended by Michelin®,
the mileage warranty on each rear tire will cover half the number of
miles as the standard mileage warranty for that particular tire design.
Michelin® Self-Supporting Zero Pressure (ZP) tires have the same
mileage warranty as the standard tire line of which they are a part, up
to but not exceeding 30,000 miles. DOT-approved competition tires
(e
.g., Michelin® Pilot® Sport Cup tires) are excluded from any
mileage warranty. Michelin® Winter tires must be used during winter
months only, defined as a period beginning on or after September 1st
of a given year and ending no later than April 30th of the following
year. Michelin® winter tires require documentation of the timing of
the installation and removal of the tires each winter to maintain
coverage under the limited warranty for treadwear.
An important reminder:
No tire manufacturer can guarantee you a certain number of miles
fr
om a given tire. Driving habits, driving conditions, road conditions,
and vehicle maintenance all play a part in the tread life of a tire. If a
tire does not reach the warranted mileage, and the owner of the tires
MICHELIN®
158
has complied with the terms and conditions of the warranty,
Michelin® will replace the tires as described under “How
Replacement Charges are calculated”.
Temporary Spares
Michelin® temporary spare tires are covered by this warranty for six
ye
ars from the date of purchase or until the first 2/32 nds of an inch
(1.6 mm) of the original tread is worn off. Date of purchase is
do
cumented by new vehicle registration or tire sales invoice. If no
proof of purchase is available, coverage will be based on date of
manufacture. At that time, all warranties, express or implied, expire.
WHAT IS NOT COVERED
Tires which become unserviceable due to:
• Road hazard injury (e.g., a cut, snag, bruise, impact damage or
p
uncture)
• Incorrect mounting of the tire, tire/wheel imbalance or improper
r
epair
• Misapplication, improper maintenance, racing, underinflation,
o
verinflation or other abuse
• Uneven or rapid wear which is caused by mechanical irregularity in
t
he vehicle such as wheel misalignment, (a measured tread differ -
ence of 2/32 nds of an inch (1.6 mm) or more across the tread on the
sa
me tire)
• Accident, fire, chemical corrosion, tire alteration, or vandalism
•
Use in commercial applications for tread wear; by this warranty for
s
ix years
• Flat spotting caused by improper storage or brake lock
•
The addition of liquid, solid or gaseous materials other than air,
n
itrogen or carbon dioxide (for example, waterbase sealers or
balancing substances)
• Cosmetic ozone or weather cracking
•
Use of Michelin® Self-Supporting Zero Pressure (ZP) tires without
a
properly operating low air pressure warning system
MICHELIN®
159
HOW REPLACEMENT CHARGES ARE CALCULATED
Passenger and Light Truck Tires
A tire which becomes unserviceable due to a condition covered by this
wo
rkmanship and materials limited warranty will be replaced with a
comparable new Michelin® tire, free of charge, when 2/32 nds of an
inch (1.6 mm) or less of the original tread is worn, (or 25% or less,
wh
ichever is more beneficial to the user) and within 12 months of the
da
te of purchase. Mounting and balancing of the tire is included. You
pay the cost of any other service charges and applicable taxes. When
more than 2/32 nds of an inch (1.6 mm) of original tread has been
wo
rn (or more than 25%, whichever is more beneficial to the user) or
after 12 months from the date of purchase, you must pay the cost of a
co
mparable new Michelin® passenger or light truck replacement tire
on a pro rata basis. The retailer will determine the charge by
multiplying the percentage of the original usable tread worn, by the
current selling price at the adjustment location or the price in the
current Michelin® Base Price List, whichever is lower. This list is
based on a predetermined price intended to fairly represent the actual
selling price of the tire. You pay the cost of mounting, balancing and
any other service charges and applicable taxes.
Treadwear
A tire meeting the conditions for pro rata replacement, which wears
e v
enly across the tread, down to the tread wear indicators (2/32nds of
an inch tread remaining) within 6 years of the date of purchase, and
before delivering the warranted miles of service, will be replaced with
a comparable new Michelin® tire based on mileage received. The
participating Michelin® tire retailer will determine the charge by
multiplying the percent of mileage received by the current actual
selling price at the adjustment location or the price of the tire in the
current Michelin® Base Price List, whichever is lower. This list is
based on a predetermined price intended to fairly represent the actual
selling price of the tire. You pay the cost of mounting, balancing and
any other dealer services and applicable taxes. Tires which wear out
evenly before delivering the warranted mileage will be replaced on a
pro rata basis only if:
1. Y ou are the original purchaser of the tires, you own the vehicle on
w
hich they were originally installed, and the tires have been used
only on that vehicle;
MICHELIN®
160
2. The tires have been rotated and inspected by a participating
Michelin® tire retailer every 7,500 miles, and the attached
Mo
unting and Rotation Service Record has been fully completed
and signed;
3. The completed Service Record form, Original Owner/Tire Installa -
t
ion Information form, and the Original Invoice are presented to a
pa
rticipating Michelin® tire retailer at the time of adjustment
claim; and
4. The tires have not become unserviceable due to a condition listed
u
nder.
WHAT IS NOT COVERED
WHAT YOU MUST DO WHEN MAKING A CLAIM
When making a claim under the terms of this limited warranty, you
mu
st present your tire(s) to a participating Michelin® retailer. The
vehicle on which the tires were used must be available for inspection.
Michelin® tire retailers are listed in the yellow pages under “Tire
Dealers-Retail”. Personal identification (i.e. Driver’s License, Credit
Card, etc.) and vehicle registration may be required. You pay service
charges for normal vehicle and tire maintenance.
CONDITIONS AND EXCLUSIONS
This limited warranty does not provide compensation for loss of time,
lo
ss of use of vehicle, inconvenience or incidental or consequential
damages. Tires presented for claim remain the property of the
consumer and Michelin® accepts no responsibility for loss or damage
to tires which are in the custody or control of a Michelin® tire retailer
for the purpose of inspection for warranty adjustment.
In the event of a disputed claim, the consumer must make the tire
av
ailable for further inspection.
Tires accepted for claim become the property of Michelin® North
Am
erica, Inc.
No Michelin® representative, employee or retailer has the authority to
ma
ke or imply any representation, promise or agreement, which in
any way varies from the terms of this warranty.
This warranty applies only in the United States and Canada.
MICHELIN®
161
SAFETY MAINTENANCE INFORMATION
Read your Tire Owner’s Manual, the information on the sidewall of
yo
ur tires, your vehicle Owner’s Manual and vehicle tire information
placard for essential safety and maintenance information. When
service is required:
1. Contact a participating Michelin® tire retailer listed in your local
y
ellow pages.
2. If additional assistance in locating a participating Michelin® tire
r
etailer is required, please call the phone number listed in this book
for the Consumer Care Department in your area.
ARBITRATION CLAUSE
RESOLUTION OF DISPUTES
ALL CLAIMS ARISING FROM THIS LIMITED WARRANTY OR THE
M A
RKETING, SALE OR PERFORMANCE OF THE PURCHASED
PRODUCT AGAINST MICHELIN® NORTH AMERICA, INC. AND ITS
AGENTS, EMPLOYEES, DEALERS, AFFILIATES, PARENT OR SISTER
CORPORATIONS, RELATED CORPORATE ENTITIES,
PREDECESSORS, SUCCESSORS OR ASSIGNS (HEREINAFTER
COLLECTIVELY “MICHELIN®”) SHALL BE SUBJECT TO BINDING
ARBITRATION. You and Michelin® acknowledge your and its right to
litigate claims, disputes and controversies arising out of or in connection
with this limited warranty or the marketing, sale or performance of the
purchased product in court, but prefer to resolve any such claims,
disputes and controversies through arbitration and hereby waive the
right to litigate such claims, disputes and controversies in court upon
election of arbitration by either party. Therefore, you and Michelin® agree
that all claims, disputes, and controversies between you and Michelin®
arising out of or in connection with this limited warranty, or any other
warranties, express or implied, including a failure of warranty, or any
claims arising out of or in connection with the marketing, sale or
performance of the purchased product, including but not limited to
claims for consumer fraud or brought under any consumer protection
WARNING!
DISREGARDING ANY OF THE SAFETY PRECAUTIONS AND
IN
STRUCTIONS CONTAINED IN THIS MANUAL MAY
RESULT IN TIRE FAILURE OR EXPLOSION CAUSING
SERIOUS PERSONAL INJURY OR DEATH.
MICHELIN®
162
statute, but excluding claims for personal injury or property damage,
shall be finally resolved solely by arbitration, upon election by either
party, according to the formal dispute resolution procedures then in effect
of the National Arbitration Forum, or if the National Arbitration Forum is
no longer conducting such arbitrations, a successor organization thereto
or such other private arbitration service as you and Michelin® North
America, Inc. shall mutually agree (the actual authority involved, the
“Arbitral Body”). The Arbitral Body shall decide the issues submitted in
accordance herewith, provided that all substantive questions of law will
be determined under the laws of the State in which you purchased the
product at issue. You agree that no claim subject to arbitration shall be
arbitrated as a class action, or on a class-wide or representative basis, or
on behalf of the general public, or on behalf of other persons that may be
similarly situated. You agree that you do not have the right to act as a
private attorney general, a class representative, or to participate as a
member of a class of claimants with any claim subject to arbitration. You
further agree that no claim subject to arbitration shall be heard by a jury
and that any judgment or award of the Arbitral Body will be final and not
subject to judicial review. All arbitrations will be conducted as document
hearings. Each party shall bear its own costs arising from and associated
with the document hearing with MICHELIN® the exception of the
arbitrator’s fee which will be borne by all parties in equal shares. If either
party requests any procedures beyond a document hearing, the
requesting party will be responsible for all fees, including filing and
administrative fees, above and beyond the fees required for document
hearings. Any award of the arbitrator(s) may be entered as a judgment
and shall be enforceable in any court of competent jurisdiction. The
arbitrators will have no authority to award punitive or other damages not
measured by the prevailing party’s actual damages, except as may be
required by statute. Information about arbitration may be obtained and
claims may be filed at any office of the National Arbitration Forum or at
P.O. Box 50191, Minneapolis, MN 55405.
TIRE DISABLEMENT
SAFETY WARNING
Any tire may fail as a result of an improperly repaired puncture,
i m
pact damage, improper inflation, overloading or other conditions
resulting from use or misuse. Tire failures, such as a rapid air loss or a
tread and belt detachment, may increase risk of injury or death and/
or property damage. To reduce the risk of a tire failure, Michelin®
recommends you thoroughly read and follow the recommendations
MICHELIN®
164
Even a MICHELIN® PAX® System Tire or Self-Supporting Zero
Pressure (ZP) tire can build up excessive heat when run underinflated
for an extended period of time. The length of time and distance a
PAX® System Tire/Self-Supporting Zero Pressure (ZP) tire will
perform at low or zero air pressure will depend upon the severity of
the event causing air loss, ambient temperature, speed at which the
tire is operated, and the conditions under which the tire is operated
(i.e. hard braking, cornering and other sharp maneuvers will greatly
reduce the length of time the tire can perform at low or zero air
pressure.) Continuous use of an underinflated tire may lead to sudden
tire destruction. If a tire at low or zero pressure begins to vibrate or
cause difficulty in vehicle handling, remove the tire immediately and
replace with the temporary spare. If Michelin® PAX® System Tire/
Self-Supporting Zero Pressure (ZP) tires are supplied as original
equipment, refer to the vehicle owner’s manual for complete details
on the low tire pressure warning system designed to alert you in the
event of a low pressure condition.
NOTE:
MICHELIN® SELF-SUPPORTING ZERO PRESSURE (ZP) TIRES
AR
E TO BE USED ONLY IN CONJUNCTION WITH AN OPERA -
TIONAL, MICHELIN® APPROVED, LOW TIRE PRESSURE
WA
RNING SYSTEM. Otherwise, all provisions of the limited
warranty are void. For a list of approved systems, see your partici -
pating Michelin® tire retailer, or call toll free:1-
800-847-3435
NOTE:
Some MICHELIN® Self-Supporting Zero Pressure (ZP) tires can only
be
mounted on special SH-M (Symmetric Hump - Modified) wheels.
These tires bear the special SH-M designation, molded into the side -
wall of the tire, next to the ZP designation. DO NOT MOUNT A TIRE
WI
TH THE SH-M DESIGNATION ON THE SIDEWALL ON A
STANDARD WHEEL. DOING SO VOIDS THIS LIMITED
WARRANTY AND COULD CAUSE THE TIRE TO BECOME
UNSERVICEABLE AT LOW OR ZERO PRESSURE, RESULTING IN
SERIOUS PERSONAL INJURY OR DEATH.
NOTE:
MICHELIN® PAX® SYSTEM TIRES ARE TO BE USED ONLY IN
CO
NJUNCTION WITH AN OPERATIONAL, TIRE PRESSURE
MONITORING SYSTEM (TPMS), APPROVED BY THE VEHICLE
MANUFACTURER FOR USE WITH THE PAX SYSTEM. Otherwise,