BRIDGESTONE® - FIRESTONE®
74
SPECIAL SERVICE AND REPAIR ISSUES
Run-Flat Certified Retailers
Because of the advanced technology and design of Run-Flat tires and
th
e required Tire Pressure Monitoring Systems (TPMS), Bridgestone®
Firestone® Run-Flat Certified Retailers are specially trained to sell and
service RFT tires.
Run-Flat Certified Retailers have the necessary equipment and are
sp
ecially trained to properly mount and demount RFT tires and to
handle TPMS devices. Conventional mounting equipment may
irreparably damage RFT tires and an improper repair is unsafe and
will void the Limited Warranty. Accordingly, it is important to go to
a Bridgestone® Firestone® Run-Flat Certified Retailer for tire
maintenance and replacement.
Call toll-free 1-877-BFS-4RFT or, 87
7-237-4738 or visit
www.bridgestonetire.com
to locate the nearest Bridgestone®
Firestone® Run-Flat Certified Retailer.
Inspection after Run-Flat or Low Pressure Operation
Following run-flat or low tire pressure operation, or in the event of
an
y other tire damage or unusual condition, it is very important to
obtain a proper and complete tire evaluation as soon as possible.
Rotation
Follow the vehicle manufacturer’s recommendations, or rotate every
5,
000 miles per the recommendations in this manual (see “Radial Tire
Ro
tation”). In some cases, TPMS devices require reprogramming with
each tire rotation.
RFT Tire Replacement
Do not replace or mix RFT tires with conventional tires, unless on an
em
ergency/temporary basis. Conventional tires do not have run-flat
capability and the handling characteristics of the vehicle with these
tires may be different. If a conventional tire is used on an emergency/
temporary basis, verify that its size, load capacity, inflation pressure,
and speed rating specifications meet the requirements of the vehicle.
Replace any conventional tire with the proper RFT tire as soon as
possible.
BRIDGESTONE® - FIRESTONE®
77
DOT Symbol and Tire Identification Number: The “DOT” symbol
constitutes a certification that the tire conforms to applicable US
Department of Transportation (DOT) motor vehicle safety standards
(for tires). Following the “DOT” symbol is the tire identification
number, also known as the DOT serial number or code. For example:
* For tires produced from 2000-on. In the example above, the tire was
p r
oduced in the 18th week of 2000. For tires produced prior to 2000,
there is one digit in group (f) which identifies the last digit of the year
of production, i.e. “329” would likely signify the 32nd week of 1999,
but could possibly signify the 32nd week of 1989. If in doubt, consult
a qualified tire service professional.
The DOT symbol and tire identification number can be found on at
le
ast one sidewall near the wheel. The other sidewall may have a
partial serial code that excludes (e) and (f) above.
Maximum Load and Inflation: T
he maximum load and maximum
inflation pressure is marked on each sidewall in metric and English
units. For example:
MAX LOAD 685 kg (1,510 lbs) AT 240 kPa (35 psi) MAX PRESS
NOTE:
The load and inflation values marked on the tire sidewall are
ma
ximum permissible values for the tire only. Never assume that
these values are the actual maximum load capacity or recommended
tire pressure values for your vehicle. See “Tire Inflation Pressure,”
“Tips for Safe Tire Inflation,” and “Tips for Safe Loading” in this
manual.
(a) DOT Symbol (d) Tire Manufacturer’s Code
(b) Manufacture Plant Code (e) Week of Production (01-52)
(c) Tire Size Code
(f) Year of Production (last two digits of year)
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78
Ply Composition and Materials: The actual number of plies in the
sidewall and tread area and the generic name(s) of their cord
material(s) are marked on at least one sidewall. For example:
• TREAD 2 PLY POLYESTER + 2 STEEL
•
SIDEWALL 2 PLY POLYESTER
R
adial: Radial ply tires will have the word "radial" on at least one
s
idewall. An “R” in the tire size designation also indicates radial ply
construction.
Tubeless or Tube Type: T
ires are marked as either “tubeless” or “tube
type,” whichever is applicable, on at least one sidewall.
UNIFORM TIRE QUALITY GRADING
The Uniform Tire Quality Grading (“UTQG”) standards are intended
to
assist you in making an informed choice in your purchase of
passenger car tires by providing information indicating relative
performance of these tires in the areas of tread wear, wet braking
traction (straight-ahead), and temperature resistance. All passenger
car tires must conform to federal safety requirements in addition to
these grades.
Treadwear
The treadwear grade is a comparative rating based on the wear rate of
th
e tire when tested under controlled conditions on a specified
government test course. For example, a tire graded 150 would wear
one and one half (1 1/2) times as well on the government course as a
tire graded 100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart significantly
from the norm due to variation in driving habits, service practices and
differences in road characteristics and climate.
Traction
The traction grades, from highest to lowest, are AA, A, B, and C. Those
gr
ades represent the tire’s ability to stop on wet pavement as
measured under controlled conditions on specified government test
surfaces of asphalt and concrete.
NOTE:
The traction grade assigned to a tire is based on straight-ahead
br
aking traction tests, and does not include acceleration, cornering,
hydroplaning, or peak traction characteristics.
BRIDGESTONE® - FIRESTONE®
80
LIMITED WARRANTY
ORIGINAL EQUIPMENT
PASSENGER AND LIGHT TRUCK TIRES
Including Tires with Run-Flat Technology
ELIGIBILITY
This Limited Warranty covers Bridgestone® and Firestone® brand
p a
ssenger and light truck tires, including RFT and temporary spare
tires, originally installed by the vehicle manufacturer on a new
vehicle. You are covered under the terms of this Limited Warranty if
the tire was produced after July 4, 2004 (DOT serial 2704 or later) and
has been used only on the vehicle on which it was originally installed
in non-commercial service.
WHAT IS WARRANTED AND FOR HOW LONG
Before wearing down to 2/32 inch (1.6 mm) remaining original tread
de
pth (i.e. worn down to the top of the built-in indicators in the tread
grooves) and within 6 years from the date of purchase (proof of purchase
date required; without proof of purchase date, then within 6 years from
the date of tire manufacture), for any reason other than those excluded in
the section entitled “What This Limited Warranty Does Not Cover,” any
eligible tire that becomes unusable for any reason within the
manufacturer’s control will be replaced with an equivalent new tire on the
basis set forth in this Limited Warranty.
WHAT THIS LIMITED WARRANTY DOES NOT COVER
This Limited Warranty does not cover the following:
1. Tire damage or irregular wear due to:
•Road hazards,
including, without limitation: Puncture, cut,
impact break, stone drill, bruise, bulge, snag, etc.
BRIDGESTONE® - FIRESTONE®
81
•Improper use or operation, including, without limitation:
Improper inflation pressure, overloading, tire/wheel spinning,
use of an improper wheel, tire chain damage, misuse, misappli -
cation, negligence, tire alteration, or for racing or competition
pu
rposes.
• Insufficient or improper maintenance,
including, without
limitation: Failure to rotate tires as recommended in this manual,
wheel misalignment, worn suspension components, improper
tire mounting or demounting, tire/wheel assembly imbalance,
or other vehicle conditions, defects, or characteristics.
• Contamination or degradation
by petroleum products or other
chemicals, fire or other externally generated heat, or water or
other material trapped inside the tire during mounting or infla -
tion.
• Improper repair.
Improper repair voids this Limited Warranty
• For RFT tires only, improper run-flat or low tire pressure oper -
a
tion, including, without limitation: Exceeding speed, distance,
o
r other run-flat/lowpressure operation limitations.
2. Rapid tread wear or wear-out. Original equipment tires have no
m
ileage warranty.
3. Weather/ozone cracking after 4 years from date of tire manufac -
t
ure.
4. Ride disturbance or vibration after 1/32 inch (0.8mm) of tread
we
ar use.
5. Tires with sealant, balance, or other filler material that was not
o
riginally applied or inserted by the tire manufacturer.
6. Tires used in commercial service.
7
. Tires purchased and normally used outside the United States and
C
anada.
8. The cost of applicable federal, state, and local taxes.
9
. Failure to follow any of the safety and maintenance recommenda -
t
ions or warnings contained in this manual.
This Limited Warranty is in addition to and/or may be limited by any
ot
her applicable written warranty you may have received concerning
special tires or situations.
BRIDGESTONE® - FIRESTONE®
82
REPLACEMENT PRICE
Radial passenger and light truck tires adjusted under this Limited
Wa
rranty will be replaced free of charge during the first 25% of tread
wear or within 12 months from the date of purchase (proof of
pu
rchase date required; without proof of purchase date, then within
12 months from the date of tire manufacture), whichever occurs first.
Du
ring the free replacement period, mounting and balancing are
included free of charge.
To determine the replacement price after the free tire replacement
pe
riod, the percent of used tread wear is multiplied by the current
selling price for the replacement tire(s). The appropriate taxes,
mounting, balancing, disposal fee, and other service charges may be
added to the adjustment replacement price.
In Canada, the tire will be adjusted at dealerships (subject to dealer
di
scretion) at a predetermined “Adjustment Price.”
REPLACEMENT WARRANTY
If you receive a replacement tire under this Limited Warranty, it will
be
covered by the manufacturer’s warranty, if any, given on that tire
at that time.
WHERE TO GO
Tire adjustments under this Limited Warranty will only be made at an
au
thorized Bridgestone® Firestone® retailer. Consult a phone
directory (often listed in the Yellow Pages under "Tire Dealers") or the
internet at
www.bridgestonetire.com
for the location nearest you.
CONSUMER RIGHTS
This Limited Warranty gives you specific legal rights, and you may
al
so have other rights which vary in the United States from state to
state or in Canada from province to province.
CONDITIONS AND EXCLUSIONS
To the extent permitted by law, Bridgestone® Firestone® North
Am
erican Tire, LLC disclaims all other warranties, including but not
limited to the implied warranties of merchantability and fitness for a
particular purpose and any liability for incidental and consequential
damages, loss of time, loss of vehicle use, or inconvenience. Some
states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not
apply to you.
BRIDGESTONE® - FIRESTONE®
83
This Limited Warranty applies only to consumers actually using the
tire in the United States and Canada. For warranty conditions outside
the United States and Canada, see your local Bridgestone® Firestone®
distributor.
Obligations under this policy may not be enlarged or altered by anyone.
In accordance with Federal Law, this Limited Warranty has been
de
signated as a "Limited Warranty.” Nothing in this Limited
Warranty is intended to be a representation that tire failures cannot
occur. This Limited Warranty is given in the United States by
Bridgestone® Firestone® North American Tire, LLC, 535 Marriott Dr.,
Nashville, TN 37214 and in Canada by Bridgestone® Firestone®
Canada Inc., 5770 Hurontario St., Suite 400, Mississauga, Ontario,
Canada L5R 3G5.
OWNER’S OBLIGATIONS
In order to keep this Limited Warranty valid, we require you to have
y o
ur tires regularly inspected and rotated per the recommendations
outlined in the sections of this manual entitled "Tire Damage,
Inspection and Service Life” and “Radial Tire Rotation” and to furnish
proof of same in order to receive an adjustment. Such proof should
show the date, mileage, and servicing location. A sales receipt
containing this information will suffice. In addition, a “Maintenance
Record” is included on the back cover of this manual. It is your
obligation to maintain proper tire inflation pressures as specified by
the vehicle manufacturer and to operate the vehicle within tire/
vehicle load capacity and speed limitations. It is also your obligation
to maintain proper wheel alignment and tire/wheel assembly
balance. To request an adjustment, you must present the tire to an
authorized Bridgestone® Firestone® retailer. Complete and sign the
customer section of the Bridgestone® Firestone® North American
Tire, LLC Limited Warranty adjustment form and pay appropriate
replacement price, taxes, disposal fee, and service charges, if any.
ARBITRATION
You and Bridgestone® Firestone® North American Tire, LLC agree
t h
at all claims, disputes, and controversies between you and it,
including any of its agents, employees, successors, or assigns, arising
out of or in connection with this Limited Warranty, or any other
warranties, expressed or implied, including a failure of warranty and
the validity of this arbitration clause, but excluding claims for
personal injury or property damage, shall be resolved by binding
CONTINENTAL TIRE
86
CONTINENTAL TIRE
LIMITED WARRANTY AND ADJUSTMENT POLICY FOR
ORIGINAL EQUIPMENT PASSENGER CAR & LIGHT TRUCK
TIRES (Including TEMPORARY SPARE Tires)
This booklet also includes important safety warnings.
1. ELIGIBILITY
T
his Limited Warranty and Adjustment Policy applies to the orig -
inal owner of new Continental brand passenger and light truck
(L
T) tires that are the new vehicle original equipment tires bearing
the Continental brand name and DOT Tire Identification Number,
operated in normal service, and used on the same vehicle on which
they were originally installed according to the vehicle manufactur -
er’s recommendations.
Tire(s) on any vehicle registered and normally operated outside the
Un
ited States and Canada are excluded from eligibility under this
Limited Warranty and Adjustment Policy.
2. WHAT IS THE ADJUSTMENT POLICY AND HOW LONG IS
I
T APPLICABLE? BASIC COVERAGE:
Eligible Tires are covered by this Warranty for a maximum of
72
months from the date of purchase, determined by the new vehi -
cle registration date or new vehicle sales invoice showing date of
pu
rchase.
Where to Go for Warranty Replacement: C
ontact the dealer from
where you purchased the vehicle or an alternate authorized Conti -
nental brand tire dealer (Authorized Dealer) to determine the eligi -
ble warranty coverage for your tires and how to proceed from
th
ere.
Free Replacement Period: PASS & LT I
f an eligible Continental
brand PASS or LT tire becomes unserviceable from a warrantable
condition, other than those listed under Section 3, during the first
12 months or first 2/32nds of an inch (1.6 mm) of tread wear
(w
hichever comes first), it will be replaced with a **comparable
new Continental brand tire FREE OF CHARGE, including mount -
ing and balancing (excluding on line orders). Owner pays all appli -
cable taxes.