
91
.
Audio and Telematics
Media
QUESTIONANSWERSOLUTION
Playback of my USB memory stick starts only after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may greatly slow down access to reading the memory stick (multiplication by 10 of the catalogue time).
Delete the files supplied with the memory stick and limit the number of sub-folders in the file structure on the memory stick.
The CD is ejected automatically or is not played by the player.
The CD is inserted upside down, is unplayable, does not contain any audio data or contains an audio format which the player does not recognise. Check that the CD is inserted in the player the right way up. Check the condition of the CD: the CD cannot be played if it is too badly damaged. Check the content in the case of a recorded CD: refer to the advice in the "AUDIO" section. The audio system's CD player does not play DVDs. Some recorded CDs will not be played by the audio system because they are not of adequate quality.
The CD has been recorded in a format that is not compatible with the player (udf, ...).
The CD is protected by an anti-pirating protection system which is not recognised by the audio system.
There is a long waiting period following the insertion of a CD or connection of a USB memory stick.
When a new medium is inserted, the system reads a certain amount of data (directory, title, artist, etc.). This may take from a few seconds to a few minutes.
This phenomenon is normal.
The CD player sound is p o o r. The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable conditions.
The audio equipment settings (bass, treble, ambiences) are unsuitable. Set the treble or bass level to 0, without selecting an ambience.

92
Audio and Telematics
QUESTIONANSWERSOLUTION
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be switched off or the telephone may not be visible. Check that your telephone's Bluetooth function is switched on. Check in the telephone settings that it is "visible
to all".
The Bluetooth telephone is not compatible with the system. You can check the compatibility of your telephone at the Brand's website (services).
The volume of the telephone connected in Bluetooth mode is inaudible.
The volume depends both on the system and on the telephone. Increase the volume of the audio system, to maximum if required, and increase the volume of the telephone if necessary.
The ambient noise level has an influence on the quality of telephone communication. Reduce the ambient noise level (close the windows, reduce the booster fan speed, slow down, ...).
Telephone
QUESTIONANSWERSOLUTION
Some characters in the media information are not displayed correctly while playing.
The audio system does not display some types of characters. Use standard characters to name tracks and folders.
Playing of streaming files does not start. The peripheral device connected does not support automatic play. Start the playback from the device.
The names of tracks and the track length are not displayed on the screen when streaming audio.
The Bluetooth profile does not allow the transfer of this information.

94
Audio and Telematics
QUESTIONANSWERSOLUTION
There is a difference in sound quality between the different audio sources.
For optimum sound quality, the audio settings can be adapted to the different sound sources, which may result in audible differences when changing source.
Check that the audio settings are adapted to the sources listened to. Adjust Balance, Treble, Bass to the middle position, select the "None" musical ambience and set the loudness correction to the "Active" position in CD mode or to the "Inactive" position in radio mode.
With the engine off, the system switches off after a few minutes of use.
When the engine is switched off, the system's operating time depends on the state of charge of the battery. The switch-off is normal: the system switches to economy mode and switches off to prevent discharging of the vehicle's battery.
Start the vehicle's engine to increase the battery charge.
The date and time cannot be set. Setting of the date and time is only available if the synchronisation with the satellites is deactivated. Settings menu / Options / Time-Date setting. Select the "Time" tab and deactivate the "GPS synchronisation" (UTC).

103
.
1
4
5
6
2
3
Audio and Telematics
Transversal-Citroen_en_Chap02_RCC-2-2-0_ed01-2016
Level 1Level 2Level 3Comments
Applications
Temperature conditioning
State Activate / deactivate the temperature conditioning.
Settings Configure the pre-conditioning.
Save the parameters.
Confirm the settings.
Applications
Trip computer
Instant
System providing information about the current journey (range, consumption…). Tr i p 1
Tr i p 2
Go back to the Applications page.
Applications
PhotosPhoto gallery
Photos Go to the photo gallery.
Go back a level.
Applications
OPTIONS
Bluetooth connection
Search Start the search for a device to be connected.
Delete Delete one or more devices.

116
1
Audio and Telematics
Transversal-Citroen_en_Chap02_RCC-2-2-0_ed01-2016
Media
USB port Selecting the source
Press the " SOURCES " button.
Press Radio Media to display the primary page.
The system builds playlists (in temporary memory), an operation which can take from a few seconds to several minutes at the first connection. Reduce the number of non-music files and the number of folders to reduce the waiting time. The playlists are updated every time the ignition is switched off or connection of a USB memory stick. The lists are memorised: if they are not modified, the subsequent loading time will be shorter.
Insert the USB memory stick in the USB port or connect the USB device to the USB port using a suitable cable (not supplied).
Auxiliary socket (AUX)
First adjust the volume of your portable device (to a high level). Then adjust the volume of your audio system. Display and management of the controls are via the portable device.
This source is only available if "Auxiliary input" has been checked in the audio settings.
Connect the portable device (MP3 player…) to the auxiliary Jack socket using an audio cable (not supplied).
Choose the source.
Bluetooth Streaming ®Bluetooth Streaming ®Bluetooth Streaming
Streaming allows you to listen to music from your telephone.
The Bluetooth profile must be activated. First adjust the volume on your portable device (to a high level). Then adjust the volume of your system.
If play does not start automatically, it may be necessary to start the audio playback from the smartphone. Control is from the portable device or by using the system's touch buttons.
Once connected in Streaming mode, the smartphone is considered to be a media source.
To protect the system, do not use a USB hub.

117
.
Audio and Telematics
Transversal-Citroen_en_Chap02_RCC-2-2-0_ed01-2016
Connecting Apple ®Connecting Apple ®Connecting Apple players ® players ®
Connect the Apple ® player to the USB port ® player to the USB port ®
using a suitable cable (not supplied). Play starts automatically.
Control is via the audio system.
The classifications available are those of the portable device connected (artists / albums / genres / playlists / audiobooks / podcasts), you can also use a classification structured in the form of a library. The default classification used is by artist. To modify the classification used, return to the first level of the menu then select the desired classification (playlists for example) and confirm to go down through the menu to the desired track.
The version of software in the audio system may not be compatible with the generation of your Apple ® player. ® player. ®
The audio equipment will only play audio files with ".wav, .wma, .aac, .ogg and .mp3" file extensions and with a bit rate of between 32 Kbps and 320 Kbps. It also supports VBR (Variable Bit Rate) mode. No other type of file (.mp4, ...) can be played. ".wma" files must be of the standard wma 9 type. The sampling rates supported are 11, 22, 44 and 48 KHz.
It is advisable to restrict file names to 20 characters, without using of special characters (e.g.: " " ? ; ù) to avoid any playing and displaying problems.
In order to be able to play a burned CDR or CDRW, select standards ISO 9660 level 1, 2 or Joliet if possible when burning the CD. If the disc is burned in another format, it may not be played correctly. It is recommended that the same burning standard is always used on an individual disc, with the lowest speed possible (4x maximum) for the best acoustic quality. In the particular case of a multi-session CD, the Joliet standard is recommended.
Information and advice
Use only USB memory sticks formatted FAT 32 (file allocation table).
The system supports USB Mass Storage devices, BlackBerry ® devices ® devices ®
or Apple ® players via USB ports. The ® players via USB ports. The ®
adaptor cable is not supplied.
Control of the peripheral device is with the audio system controls. Other peripherals, not recognised on connection, must be connected to the auxiliary socket using a Jack cable (not supplied) or via Bluetooth streaming, depending on compatibility. It is recommended that the original USB cable for the portable device is used.
To protect the system, do not use a USB hub.

119
.
1
2
3
4
Audio and Telematics
Transversal-Citroen_en_Chap02_RCC-2-2-0_ed01-2016
Level 1Level 2Level 3Comments
Telephone
Bluetooth search
PHONE
Bluetooth connection
Search Start the search for a device to be connected.
Delete Delete one or more devices.
MirrorLink Open the MirrorLink function.
CarPlay Open the CarPlay function.
Telephone
Bluetooth search
Keypad
Enter a telephone number.
Telephone
Bluetooth search
Recent calls
All
View the calls according to the presentation selected. Select a contact to make the call.
Outgoing
Missed
Incoming
Telephone
Bluetooth search
Contacts
SearchConfirm Search for a contact in the contacts directory.
Telephone Go to the details of the contact sheet.

123
.
1
Audio and Telematics
Transversal-Citroen_en_Chap02_RCC-2-2-0_ed01-2016
As a safety measure and because it requires the sustained attention of the driver, using a smartphone when driving is prohibited. Operation must be with the vehicle stationary . stationary . stationary
The synchronisation of a smartphone allows applications on a smartphone that are adapted to the MirrorLink TM technology to be displayed in the vehicle's screen. The principles and standards are constantly evolving. For the communication process between the smartphone and the system to work correctly, the smartphone must be unlocked; update the operating system of your smar tphone as well as the date and time in the smartphone and the system. For the list of eligible smartphones, connect to the Brand's internet website in your country.
T h e " M i r r o r L i n k TM " function requires a compatible smartphone and
applications.
There may be a wait for the availability of applications, depending on the quality of your network.
When connecting a smartphone to the system, it is recommended that "Bluetooth" ®
be started on the smartphone
Depending on the smartphone, it may be necessary to activate the " MirrorLinkTM " function.
During the procedure, several screen pages relating to certain functions are displayed. Accept to start and end the connection.
Connect the USB cable. The smartphone charges when connected by a USB cable.
Press " MirrorLinkTM" to start the application in the system.
Once connection is established, a page is displayed with the applications already downloaded to your smartphone and adapted to the MirrorLink TM t e c h n o l o g y .
Access to the different audio sources remains accessible in the margin of the MirrorLink TM
display, using touch buttons in the upper bar. Access to the menus for the system is possible at any time using the dedicated buttons
Telephone not connected by Bluetooth ®Bluetooth ®Bluetooth
Telephone connected by Bluetooth ® Telephone connected by Bluetooth ® Telephone connected by Bluetooth
From the system, press " Telephone " to display the primary page.
From the system, press " Telephone " to display the primary page.
As a safety measure, applications can only be viewed with the vehicle stationary; display is interrupted once the vehicle is moving.
Press the " PHONE " button to display the secondary page.
Press " MirrorLinkTM " to start the application in the system.