2021 CITROEN C3 AIRCROSS lock

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In the event of a breakdown
8Accessing the tools

The tools are located in the boot. Depending
on version, they are stored under the floor or
behind the removable grille of the right-hand
compartment.
For access:
► Open the boot.► Then, depending on version, lift up the floor using the handle, remove it and remove the mat.► Or open the removable grille on the right by pulling from the top.
For more information on the list of tools, refer to
the Tool kit section.
Towing your vehicle

► On the front bumper , unclip the cover from below using the flat blade screwdriver.► Screw the towing eye in fully .► Install the towbar.► With a manual gearbox, move the gear lever into neutral.► With an automatic gearbox, move the gear selector into position N.
Failure to observe this instruction could
result in damage to certain components
(braking, transmission, etc.) and to the
absence of braking assistance the next time
the engine is started.
► Unlock the steering and release the parking brake.► Switch on the hazard warning lamps on both
vehicles.► Move off gently , drive slowly and only for a short distance.
Towing another vehicle

► On the rear bumper , unclip the cover from below using the flat blade screwdriver.► Screw the towing eye in fully .► Install the towbar.► Switch on the hazard warning lamps on the vehicle being towed.► Move off gently, drive slowly and only for a short distance.
If the vehicle is equipped with a BlueHDi
120 S&S EAT6 engine and a sunroof or
spare wheel, it is forbidden to tow another
vehicle.

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Bluetooth® audio system
"Connections": Manage connections,
search for devices.
"Personalisation-configuration ": Define
the vehicle parameters, Choice of
language, Display configuration, Choice of units,
Date and time adjustment.
Press the "MENU" button.
Move from one menu to another.
Enter a menu.
Radio
Selecting a station
Press the SOURCE button repeatedly
and select the radio.
Press this button to select a waveband (FM / AM / DAB).Press one of the buttons for an automatic
search for radio stations.
Press one of the buttons to carry out a
manual search up / down for radio
frequencies.
Press this button to display the list of stations received locally.
To update this list, press for more than two
seconds. The sound is cut while updating.
RDS
The external environment (hills, buildings, tunnels, basement car parks,
etc.) may block reception, including in RDS
mode. This is a normal effect of the way in
which radio waves are transmitted and does
not indicate any failure of the audio
equipment.
If RDS is not available, the RDS symbol
appears struck out in the screen.
The RDS, if activated, enables you to continue listening to the same station by
automatic retuning to alternative frequencies.
However, in certain conditions, coverage of
an RDS station may not be assured
throughout the entire country as radio stations
do not cover 100% of the territory. This
explains the loss of reception of the station
during a journey.
Short procedure
In "Radio" mode, press the OK button to activate
or deactivate RDS directly.
Long procedure
Press the MENU button.
Select "Audio functions ".
Press OK.
Select the "FM waveband preferences"
function.
Press OK.
Select "Frequency tracking (RDS)".
Press OK, RDS is displayed on the
screen.
Play TA messages
The TA (Traffic Announcement) function gives priority to TA alert messages. To
operate, this function needs good reception of
a radio station that carries this type of
message. When a traffic report is transmitted,
the current audio source (Radio, CD, etc.) is
interrupted automatically to play the TA
message. Normal play of the media
previously playing is resumed at the end of
the message.
Take care when increasing the volume while listening to TA messages. The
volume may prove too high on return to the
original audio source.
Press the TA button to activate or
deactivate traffic messages.
Receiving INFO messages
The INFO function gives priority to TA alert messages. To be active, this
function needs good reception of a radio
station that transmits this type of message.
When a message is transmitted, the current
audio source (Radio, CD, USB, etc.) is
interrupted automatically to receive the INFO
message. Normal play of the media
previously playing is resumed at the end of
the message.
Make a long press on this button to display the list of categories.Select or deselect categories.
Activate or deactivate the reception of the corresponding messages.
Display TEXT INFOS
Radio text is information transmitted by
the radio station related to the station's
current programme or song.
When the radio station is displayed in the screen, press OK to display the
contextual menu.
Select "RadioText (TXT) display " and
confirm OK to save.

174
Bluetooth® audio system
balance and Le-Ri balance) to the middle
position, setting the musical ambience to "None",
setting loudness correction to "Active" in CD
mode and "Inactive" in Radio mode.
The preset stations do not function (no
sound, 87.5 MHz is displayed, etc.).
The wrong waveband is selected.
► Press the BAND button to return to the waveband (FM, FM2, DAB, AM) on which the
stations are preset.
Traffic announcement (TA) is shown but I
receive no traffic information.
The radio station is not part of the regional traffic
information network.
► Tune to a radio station that broadcasts traffic information.
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are inoperative (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
► Activate the RDS function to allow the system to check for a more powerful transmitter in the
area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) may block reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.The aerial is absent or has been damaged (for
example when going through an automatic car
wash or in an underground car park).
► Have the aerial checked by a dealer
.The sound intermittently cuts out for 1 or 2
seconds in radio mode.
During this brief sound cut-out, the RDS
searches for another frequency giving better
reception of the station.
► Switch off the RDS function if the phenomenon occurs too frequently and always
on the same route.
Media
The Bluetooth connection is cut.
The battery in the peripheral device may not be
sufficiently charged.
► Charge the battery in the peripheral device.The message "USB device error" is displayed
in the screen.
The USB stick has not been recognised, or may
be corrupted.
► Reformat the USB memory stick.
The CD is systematically ejected or is not
played.
The CD is upside down, cannot be read, does
not contain audio files or contains audio files of a
format not recognised by the audio system.
The CD is protected by an anti-pirating system
not recognised by the audio system.
► Check that the CD is inserted in the player the right way up.
► Check the condition of the CD: the CD cannot be played if it is too badly damaged.► Check the content in the case of a burned CD: read the recommendations in the "Audio"
section.
Due to poor quality, certain burned CDs will not
be played by the audio system.
The CD audio quality is is poor.
The CD is scratched or of poor quality.
► Insert good quality CDs and store them in suitable conditions.
The audio settings (bass, treble, ambience) are
unsuitable.
► Return bass and treble settings to 0, without selecting an ambience.
I am unable to play the music files on my
smartphone via the USB port.
Depending on the smartphone, access by the
audio system to music on the smartphone may
have to be approved on the latter.
► Manually activate the MTP profile on the smartphone (USB settings menu).
Telephone
I am unable to access my voicemail.
Few telephones or service providers allow the
use of this function.
► Call your voicemail, via the telephone menu, using the number provided by your operator.
I am unable to access my directory of
contacts.
► Check the compatibility of your telephone.

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CITROËN Connect Radio
Enter the FM and AM waveband values using the virtual keypad.Press "OK" to confirm.
Radio reception may be affected by the
use of electrical equipment not approved
by the Brand, such as a USB charger
connected to the 12 V socket.
The exterior environment (hills, buildings,
tunnels, basement car parks, etc.) may
block reception, including in RDS mode.
This phenomenon is perfectly normal in the
context of radio wave transmission, and
in no way indicative of an audio system
malfunction.
Changing the waveband
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Press "Band" to change waveband.
Press in the shaded area to confirm.
Presetting a station
Select a radio station or frequency.Make a short press on the star outline. If the star is solid, the radio station is
already preset.
Or
Select a radio station or frequency.
Press "Preset ".
Make a long press on one of the buttons to preset the station.
Activating/Deactivating RDS
RDS, if activated, allows you to continue
listening to the same station by automatically
retuning to alternative frequencies.
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Activate/deactivate "RDS".
Press in the shaded area to confirm.
RDS station tracking may not be
available nationwide, as many radio
stations do not cover 100 % of the country. This explains the loss of reception of the
station during a journey.
Displaying text information
The "Radio Text" function displays information
transmitted by the radio station relating to the
station or the currently playing song.
Press Radio Media to display the main
page. Press the "OPTIONS
" button to access the
secondary page.
Activate/deactivate "News".
Press in the shaded area to confirm.
Playing TA messages
The TA (Traffic Announcement) function gives
priority to TA alert messages. To operate, this
function needs good reception of a radio station
that transmits this type of message. While traffic
information is being broadcast, the current
media is automatically interrupted so that the
TA message can be heard. Normal play of the
previously playing media resumes at the end of
the message.
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Activate/deactivate "TA ".
Press in the shaded area to confirm.
Audio settings
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Press "Audio settings ".

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CITROËN Connect Radio
Playlists are updated whenever the ignition
is switched off or a USB memory stick is
connected. The audio system memorises these
lists, which will subsequently load faster if they
have not been changed.
Auxiliary (AUX) jack socket
Depending on equipmentConnect a portable device (MP3 player, etc.) to the auxiliary jack socket using an
audio cable (not supplied).
This source is only available if "Auxiliary input"
has been selected in the audio settings.
First adjust the volume on the portable device
(to a high level). Then adjust the volume of the
audio system.
Controls are managed via the portable device.
Selecting the source
Press Radio Media to display the main
page.
Press the "SOURCES" button.
Select the source.
BluetoothStreaming®
Streaming allows you to listen to the audio feed
from your smartphone.
The Bluetooth profile must be activated.
First adjust the volume on the portable device
(to a high level). Then adjust the volume of the
system.
If play does not start automatically, it may be
necessary to start the audio playback from the
smartphone.
Control is from the portable device or by using
the system's touch buttons.
Once connected in Streaming mode, the
smartphone is considered to be a media
source.
Connecting Apple® players
Connect the Apple® player to the USB socket
using a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of the portable device connected (artists/
albums/genres/playlists/audio books/
podcasts). It is also possible to use a
classification structured in the form of a
library.
The default classification used is by artist. To
modify the classification used, return to the
first level of the menu then select the desired
classification (playlists for example) and
confirm to go down through the menu to the
desired track.
The version of software in the audio system may
not be compatible with the generation of the
Apple
® player.
Information and advice
The system supports USB mass storage
devices, BlackBerry® devices or Apple® players
via the USB ports. The adapter cable is not
supplied.
Devices are managed using the audio system
controls.
Other devices, not recognised on connection,
must be connected to the auxiliary socket using
a jack cable (not supplied) or via Bluetooth
streaming, if compatible.
To protect the system, do not use a USB hub.
The audio system will only play audio files with
".wav", ".wma", ".aac", ".ogg" and ".mp3" file
extensions, at bit rates between 32 Kbps and
320 Kbps.
It also supports VBR (Variable Bit Rate) mode.
No other file types (".mp4", etc.) can be read.
All ".wma" files must be standard WMA 9 files.
The supported sampling rates are 11, 22, 44 and
48 KHz.
To avoid reading and display problems, we
recommend choosing file names less than 20
characters long that do not contain any special
characters (e.g. “ ? . ; ù).Use only USB memory sticks in FAT32 format
(File Allocation Table).
We recommend using the original USB
cable for the portable device.
Telephone
USB sockets
Depending on equipment, for more information
on the USB sockets compatible with the
CarPlay
®, MirrorLinkTM or Android Auto
applications, refer to the "Ease of use and
comfort" section.
The synchronisation of a smartphone allows users to display applications
adapted to the CarPlay
®, MirrorLinkTM or Android Auto technology of the smartphone on the vehicle screen. For the CarPlay®
technology, the CarPlay® function must be
activated on the smartphone beforehand.
For the communication process between
the smartphone and the system to work, it is
essential in all cases that the smartphone is
unlocked.
As the principles and standards are
constantly changing, it is recommended
that you keep the smartphone's operating
system up-to-date, as well as the date and
time of the smartphone and of the system .
For the list of eligible smartphones, go to the
Brand's national website.

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CITROËN Connect Radio
11Telephone
USB sockets
Depending on equipment, for more information
on the USB sockets compatible with the
CarPlay
®, MirrorLinkTM or Android Auto
applications, refer to the "Ease of use and
comfort" section.
The synchronisation of a smartphone allows users to display applications
adapted to the CarPlay
®, MirrorLinkTM or Android Auto technology of the smartphone on the vehicle screen. For the CarPlay®
technology, the CarPlay® function must be
activated on the smartphone beforehand.
For the communication process between
the smartphone and the system to work, it is
essential in all cases that the smartphone is
unlocked.
As the principles and standards are
constantly changing, it is recommended
that you keep the smartphone's operating
system up-to-date, as well as the date and
time of the smartphone and of the system .
For the list of eligible smartphones, go to the
Brand's national website.
MirrorLinkTM smartphone
connection
The "MirrorLinkTM" function requires a
compatible smartphone and applications.
Telephone not connected by
Bluetooth®
When connecting a smartphone to the system, we recommend enabling
Bluetooth® on the smartphone.Connect a USB cable. The smartphone charges when connected by a USB cable.From the system, press "Telephone" to
display the main page.
Press "MirrorLinkTM" to start the
application in the system.
Depending on the smartphone, it may be
necessary to activate the "MirrorLink
TM"
function.
During the procedure, several screen pages relating to certain features are
displayed.
Accept to start and complete the connection.
Telephone connected by Bluetooth®
Connect a USB cable. The smartphone charges when connected by a USB cable.From the system, press "Telephone" to
display the main page.
Press the "PHONE" button to display the
secondary page.
Press "MirrorLinkTM" to start the
application in the system.
Once the connection is established, a page is
displayed, showing the applications already
downloaded to the smartphone that are
compatible with MirrorLink
TM technology.
Access to the different audio sources remains
available in the margin of the MirrorLink
TM
display, using the touch buttons located in the
upper bar.
Access to the menus for the system is possible
at any time using the dedicated buttons.
There may be a pause before applications become available,
depending on the quality of the network.
CarPlay® smartphone
connection
Connect a USB cable. The smartphone charges when connected by a USB cable.From the system, press Telephone to
display the CarPlay® interface.
Or
If the smartphone has already connected by Bluetooth®.Connect a USB cable. The smartphone charges when connected by a USB cable.From the system, press "Telephone" to
display the main page.
Press the "PHONE" button to access the
secondary page.

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CITROËN Connect Radio
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning the system.
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are not working (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
► Activate the "RDS" function in the upper bar to enable the system to check whether there is
a more powerful transmitter in the geographical
area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
► Have the aerial checked by a dealer .I cannot find some radio stations in the list of
received stations.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
► Press the round arrow on the "List" tab on the "Radio" page.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
► Press the round arrow on the "List" tab on the "Radio" page.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
► Delete the files supplied with the memory stick and limit the number of sub-folders in the
file structure on the memory stick.
Some characters in information about the
currently playing media are not displayed
correctly.
The audio system is unable to process certain
types of character.
► Use standard characters to name tracks and folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
► Start playback from the device.Track names and playing times are not
displayed on the audio streaming screen. The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
► Check that the telephone has Bluetooth switched on.► Check in the telephone settings that it is "visible to all".
The Bluetooth telephone is not compatible with
the system.
► Check the compatibility of the telephone on the Brand's website (services).
Android Auto and CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
► Use genuine USB cables to ensure compatibility.
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
► Increase the volume of the audio system, to maximum if required, and increase the volume of
the telephone if necessary.
Ambient noise affects the quality of the
telephone call.
► Reduce ambient noise (close windows, reduce ventilation, slow down, etc.).
The contacts are not listed in alphabetical
order.
Some telephones offer display options. Depending on the settings chosen, contacts can
be transferred in a specific order.
►
Modify the telephone directory display settings.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
► Modify the treble and bass or ambience settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
► Modify the balance setting or the distribution setting to obtain the desired sound quality.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
► Check that the sound settings are appropriate to the sources listened to. Adjust the sound
functions to the middle position.

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CITROËN Connect Nav
For the list of compatible smartphones, visit
the vehicle brand's website in your country.
Connect the USB cable. The smartphone charges when connected by the USB
cable.
Press "Telephone" to display the
CarPlay® interface.
Or
Connect the USB cable. The smartphone charges when connected by the USB
cable.
From the system, press "Applications " to
display the main page.
Press "Connectivity" to access the "CarPlay
®”
function.
Press "CarPlay " to display the CarPlay®
interface.
On connecting the USB cable, the
CarPlay® function deactivates the
system's Bluetooth® mode.
MirrorLinkTM smartphone
connection
As a safety measure and because it
requires sustained attention by the driver,
using a smartphone when driving is
prohibited.
All operations must be done with the vehicle
stationary.
Smartphone synchronisation allows
users to display smartphone applications
compatible with the MirrorLink
TM technology on the vehicle’s screen.
Processes and standards are constantly
changing. The communication process
between the smartphone and the system
requires the smartphone to be unlocked;
update the smartphone's operating system
and the date and time on the smartphone
and in the system.
For the list of compatible smartphones, visit
the vehicle brand's website in your country.
As a safety measure, applications can only be viewed with the vehicle
stationary; display is interrupted once the
vehicle is moving.
The "MirrorLinkTM" function requires the
use of a compatible smartphone and
compatible applications.
When connecting a smartphone to the system, we recommend enabling
Bluetooth® on the smartphone.Connect the USB cable. The smartphone charges when connected by the USB
cable.
From the system, press "Applications " to
display the main page.
Press "Connectivity" to access the
"MirrorLink
TM” function.
Press "MirrorLinkTM" to start the
application in the system.
Depending on the smartphone, it may be
necessary to activate the "MirrorLink
TM"
function.
During the procedure, several screen pages relating to certain features are
displayed.
Accept to start and complete the connection.
Once the connection is established, a page
is displayed with the applications already
downloaded to your smartphone which are
compatible with the MirrorLink
TM technology.
Access to the different audio sources remains
available in the margin of the MirrorLink
TM
display, using the touch buttons located in the
upper bar.
Access to the menus for the system is possible
at any time using the dedicated buttons.
There may be a wait for the availability of applications, depending on the quality of
your network.
Android Auto smartphone connection
As a safety measure and because it
requires sustained attention by the driver,
using a smartphone when driving is
prohibited.
All operations must be done with the vehicle
stationary.