2021 CITROEN C3 AIRCROSS lock

51
Ease of use and comfort
3Folding from the passenger compartment

► Pull strap 1 towards you to unlock the
armrest.
► Guide armrest 3 down to the horizontal
position.
Folding from the boot

► Pull strap 2 towards you to unlock the
armrest.
► Push armrest 3 down to the horizontal
position.
Please note: when putting the armrest
back in place, ensure that it is correctly
locked and that the red indicator of each strap
is no longer visible. Otherwise, it could
compromise the safety of passengers in the
event of sudden braking or impact.
The contents of the boot may be thrown
forwards - risk of serious injury!
Boot fittings
1. Rear shelf
2. Hooks
3. Closed side storage compartments
4. 2-position boot floor
5. Stowing rings 6.
Storage compartment beneath the boot
carpet
Rear shelf

To remove the shelf:► unhook the two cords,► raise the shelf slightly to unclip it, then remove it.
There are several ways of storing it:
– either upright behind the front seats,

– or upright against the rear seats in the boot.
To refit the shelf:► position the shelf so that the notches are exactly on the fixing pins,

53
Ease of use and comfort
3► Raise the boot floor as much as possible to
access the storage well.
Depending on the version, it includes:
– a temporary puncture repair kit with the vehicle tools,– a single spare wheel with the vehicle tools.
Courtesy lamps
1.Front courtesy lamp
2. Front map reading lamps
3.Rear courtesy lamp
4. Rear map reading lamps
Front and rear courtesy
lights
In this position, the courtesy lamp comes on gradually:– when the vehicle is unlocked,– when the key is removed from the ignition,– when opening a door ,– when the remote control locking button is activated, in order to locate your vehicle.
It switches off gradually:
– when the vehicle is locked,– when the ignition is switched on,– 30 seconds after the last door is closed.Permanently off.
Permanent lighting.
In “permanent lighting” mode, the lighting time
varies according to the circumstances:
– when the ignition is off, approximately ten minutes,– in energy saving mode, approximately thirty
seconds,– with the engine running, unlimited.
When the courtesy lamp is in the
"permanent lighting" position, the rear
courtesy lamp also comes on, except if it is in
the "permanently off" position.
To switch off the rear courtesy lamp, put it in
the "permanently off" position.
Front and rear map reading
lamps
► With the ignition on, operate the corresponding switch.
Take care not to put anything in contact with the courtesy lamps.
Interior ambient lighting
Soft passenger compartment lighting improves
visibility in the vehicle in low-light conditions.


At night, the ambient lighting comes on/goes off
automatically when the sidelamps are switched
on/off.

66
Safety
data relating to the vehicle: chassis number,
type (passenger vehicle or light commercial
vehicle), fuel type or power source, most
recent three locations and direction of travel,
and a timestamped log file recording the
automatic activation of the system.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority reception and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory
is not accessible from outside the system until
a call is made. The system is not traceable
and is not continuously monitored in its
normal operating mode.
The data in the system's internal memory is
automatically and continuously erased. Only
the vehicle’s three most recent locations are
stored.
When an emergency call is triggered, the data
log is stored for no more than 13 hours.
* According to the geographic coverage of ‘Localised Emergency Call’, ‘Localised Assistance Call’ and the official national language chosen by the owner of the vehicle.
The list of countries covered and telematic services provided is available from dealers or on the website for your country .
Access to data
You have the right to access the data
and, if necessary, submit a request to
rectify, erase or restrict the processing of
any personal information not processed in
accordance with the provisions of Regulation
2016/679 (GDPR). Third parties to which data
has been communicated shall be notified of
any rectification, erasure or restriction carried
out in accordance with the aforementioned
Directive, unless doing so would be
impossible or require a disproportionate effort.
You also have the right to lodge a complaint
with the relevant data protection authority.
Localised Assistance Call
► If the vehicle breaks down, press button 2
for more than 2 seconds to request assistance
(confirmed by a voice message *).
► Pressing again immediately cancels the request.
Privacy mode allows you to manage the
level of sharing (data and/or position)
between your vehicle and the CITROËN
brand.
It can be configured in the Settings menu on
the touch screen.
By default, depending on equipment,
deactivate/reactivate geolocation by
simultaneously pressing the 2 buttons, then
press the "Localised Assistance Call" button
to confirm.
If you purchased your vehicle outside the
CITROËN dealer network, we invite you
to have a dealer check the configuration of
these services and, if desired, modify them to
suit your wishes. In a multilingual country,
configuration is possible in the official national
language of your choice.
For technical reasons, in particular to
improve the quality of telematic services
for customers, the Manufacturer reserves the
right to carry out updates to the vehicle's
on-board telematic system at any time.
If you benefit from the Citroën Connect
Box offer with the SOS and Assistance
Pack included, there are additional services
available to you in your personal space, via
the website for your country.
For information about the SOS and
Assistance Pack, please refer to the general
conditions for these services.
Electronic stability control
(ESC)
The electronic stability control programme includes the following systems:
– Anti-lock braking system (ABS) and Electronic brake force distribution (EBFD).– Emergency braking assistance (EBA).– Anti-slip regulation (ASR).– Dynamic stability control (DSC).
Anti-lock braking system
(ABS) and Electronic brake
force distribution (EBFD)
These systems enhance the vehicle’s stability
and handling during braking, and enable greater
control while cornering, particularly on poor or
slippery road surfaces.
ABS prevents wheel locking in the event of
emergency braking.
EBFD manages the braking pressure wheel by
wheel.
This warning lamp comes on fixed in the event of an ABS malfunction.
The vehicle retains conventional braking. Drive
carefully at a moderate speed.
Contact a CITROËN dealer or a qualified
workshop as soon as possible.
This warning lamp, when lit together with the STOP and ABS warning lamps,
accompanied by a message and an audible
signal, indicates an EBFD malfunction.

67
Safety
5Electronic stability control
(ESC)
The electronic stability control programme includes the following systems:
– Anti-lock braking system (ABS) and Electronic brake force distribution (EBFD).– Emergency braking assistance (EBA).– Anti-slip regulation (ASR).– Dynamic stability control (DSC).
Anti-lock braking system (ABS) and Electronic brake
force distribution (EBFD)
These systems enhance the vehicle’s stability
and handling during braking, and enable greater
control while cornering, particularly on poor or
slippery road surfaces.
ABS prevents wheel locking in the event of
emergency braking.
EBFD manages the braking pressure wheel by
wheel.
This warning lamp comes on fixed in the event of an ABS malfunction.
The vehicle retains conventional braking. Drive
carefully at a moderate speed.
Contact a CITROËN dealer or a qualified
workshop as soon as possible.
This warning lamp, when lit together with the STOP and ABS warning lamps,
accompanied by a message and an audible
signal, indicates an EBFD malfunction.
You must stop as soon as it is safe to do so.
Contact a CITROËN dealer or a qualified
workshop.
The normal operation of the ABS may result in slight vibrations in the brake
pedal.
When braking in an emergency, press
very firmly and maintain this pressure.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
After an impact, have these systems checked by a CITROËN dealer or a
qualified workshop.
Emergency braking
assistance (EBA)
In an emergency, this system enables you
to reach the optimum braking pressure more
quickly and therefore reduce the stopping
distance.
It is triggered in relation to the speed at which
the brake pedal is pressed. This is felt by a
reduction in the resistance of the pedal and an
increase in braking efficiency.
Anti-slip regulation (ASR) / Dynamic stability control
(DSC)
Anti-slip regulation optimises traction using
engine braking and by applying the brakes on
the driving wheels to avoid wheel spinning. It
also enhances the vehicle's directional stability
while accelerating.
If there is a difference between the vehicle’s
trajectory and the path desired by the driver, the
dynamic stability control system automatically
uses engine braking and the brakes on one or
more wheels to return the vehicle to the desired
path, within the limits of the laws of physics.
These systems are activated automatically every
time the vehicle is started.
They come into operation in the event of a grip
or trajectory problem.
This warning lamp on the instrument panel flashes to indicate that they are
operating.
Deactivation / Reactivation
In exceptional conditions (starting a vehicle stuck
in mud, immobilised in snow, on soft ground,
etc.), it may be useful to deactivate the ASR
system to freely spin the wheels and regain
traction.
Reactivate the system as soon as the level of
grip permits.
It is set via the Driving / Vehicle touch
screen menu.

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Safety



► To select the system, at speeds below 31 mph (50 km/h), press this button until its indicator lights up; this lamp appears in green
in the instrument panel.
The system becomes active at speeds below 19
mph (30 km/h).► When the vehicle begins its descent, you can release the accelerator and brake pedals; the
system regulates the speed:
– if the gearbox is in first or second gear, the speed decreases and the indicator lamp flashes rapidly,– if the gearbox is in neutral or if the clutch pedal is depressed, the speed decreases and the
indicator lamp flashes slowly; in this case, the maintained descent speed is lower.
On a descent, with the vehicle stationary, if you
release the accelerator and brake pedals, the
system will release the brakes to set the vehicle
gradually in motion.
The brake lamps light up automatically when the
system is regulating.
If the speed exceeds 19 mph (30 km/h), regulation is paused automatically, the
indicator lamp goes back to grey in the instrument panel, but the green indicator lamp in
the button remains on.
Regulation resumes automatically when the
speed falls below 19 mph (30 km/h) again, if the slope and pedal release conditions are met.
You can depress the accelerator or brake pedal
again at any time.
Switching off


► Press this button until its indicator lamp goes off; the indicator goes off in the instrument panel.
Above 45 mph (70 km/h), the system is
automatically deactivated; the indicator lamp in
the button goes off.
Malfunction
In the event of a system malfunction, this warning lamp comes on on the instrument
panel, accompanied by an onscreen message.
Have the system checked by a CITROËN dealer
or a qualified workshop.
Seat belts
Inertia reel
The seat belts are equipped with an inertia reel
which allows the strap length to automatically
adjust to your shape. The seat belt returns to its
storage automatically when it is not used.
The inertia reels are fitted with a device which
automatically locks the strap in the event of a
collision, emergency braking or if the vehicle rolls
over. It can be released by pulling the strap firmly
and then releasing it so that it reels in slightly.
Pyrotechnic pretensioning
This system improves safety in the event of a
frontal or side impact.
Depending on the severity of the impact, the
pyrotechnic pretensioning system instantly
tightens the seat belts against the body of the
occupants.
The pyrotechnic pretensioning seat belts are
enabled when the ignition is on.
Force limiter
This system reduces the pressure of the seat
belt on the chest of the occupant, thus improving
their protection.
In the event of an impact
Depending on the nature and
seriousness of the impacts, the pyrotechnic
device may trigger before and independently
of airbag deployment. Deployment of the
pretensioners is accompanied by a slight
discharge of harmless smoke and a noise,
due to the activation of the pyrotechnic cartridge incorporated in the system.
In all cases, the airbag warning lamp comes
on.
Following an impact, have the seat belt
system checked, and if necessary replaced,
by a CITROËN dealer or a qualified
workshop.
Front seat belts

The front seat belts are fitted with a pyrotechnic
pretensioning system and a force limiting
system.

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Safety
Fastening

► Pull the strap, then insert the tongue in the buckle.► Check that the seat belt is fastened correctly by pulling on the strap.
Unlocking
► Press the red button on the buckle.► Guide the seat belt as it is reeled in.
Seat belt not fastened/
unfastened alerts


A.Front and rear seat belts not fastened/
unfastened warning lamp


1.Front left seat belt warning lamp
2. Front right seat belt warning lamp
3. Rear left seat belt warning lamp
4. Rear centre seat belt warning lamp
5. Rear right seat belt warning lamp
If the corresponding seat belt is not fastened
or is unfastened, when the ignition is switched
on, the seat belts warning lamp comes on in the
instrument panel and the corresponding warning
lamp (1 to 5) comes on in red in the seat belt and
front passenger airbag warning lamps display.
If a rear seat belt is not fastened, the
corresponding warning lamp ( 3 to 5)
comes on for around 30 seconds.
From about 12 mph (20 km/h) and for 2
minutes, each warning lamp corresponding to
an occupied seat whose seat belt is unfastened
flashes, accompanied by an audible signal. After
these 2 minutes, the corresponding seat warning
lamp remains on until the driver or the front/rear
passenger fasten their seat belt.
Advice
The driver must ensure that passengers use the seat belts correctly and that they
are all fastened before setting off.
Wherever seated in the vehicle, you must
always fasten the seat belt, even for short
journeys.
Do not interchange the seat belt buckles, as
they will not fulfil their role fully.
Before and after use, ensure that the seat belt
is reeled in correctly.
After folding or moving a seat or rear bench
seat, ensure that the seat belt is positioned
and reeled in correctly.
Installation
The lower part of the strap must be
positioned as low as possible on the pelvis.
The upper part must be positioned in the
hollow of the shoulder.
In order to be effective, a seat belt:
– must be tightened as close to the body as
possible;– must be pulled in front of you with a smooth movement, ensuring that it is not twisted;– must only be used to secure one person;– must not show signs of tearing or fraying;– must not be changed or modified, in order to avoid affecting its performance.
Recommendations for childrenUse a suitable child seat if the passenger
is less than 12 years old or shorter than one
and a half metres.
Never use the same seat belt to secure more
than one child.
Never carry a child on your lap.
For more information on Child seats, refer to
the corresponding section.
Maintenance
In accordance with current safety
regulations, for all repairs on your vehicle's
seat belts, go to a qualified workshop with
the skills and equipment needed, which a
CITROËN dealer is able to provide.
Have the seat belts checked regularly by a
CITROËN dealer or a qualified workshop,
particularly if the straps show signs of
damage.
Clean the seat belt straps with soapy water or
a textile cleaning product, sold by CITROËN
dealers.
Airbags
General information
System designed to help improve the safety
of the occupants sitting in the front seats and
the rear outer seats, in the event of a violent
collision. The airbags supplement the action

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Safety
It is recommended that children travel
on the rear seats of the vehicle:
– ‘rear facing’ up to the age of 3,– ‘forward facing’ over the age of 3.
Make sure that the seat belt is correctly
positioned and tightened.
For child seats with a support leg, ensure that
the support leg is in firm and steady contact
with the floor.
Advice
An incorrectly installed child seat compromises the child's safety in the
event of an accident.
Ensure that there is no seat belt or seat belt
buckle under the child seat, as this could
destabilise it.
Remember to fasten the seat belts or the
harness of child seats, keeping the slack
relative to the child's body to a minimum,
even for short journeys.
When installing a child seat using the seat
belt, ensure that the seat belt is tightened
correctly on the child seat and that it secures
the child seat firmly on the seat of the vehicle.
If the passenger seat is adjustable, move it
forwards if necessary.
Remove the head restraint before
installing a child seat with a backrest on a
passenger seat.
Ensure that the head restraint is stored or
attached securely to prevent it from being
thrown around the vehicle in the event of
sharp braking. Refit the head restraint once
the child seat has been removed.
Installing a booster seat
The chest part of the seat belt must be
positioned on the child's shoulder without
touching the neck.
Ensure that the lap part of the seat belt
passes correctly over the child's thighs.
Use a booster seat with backrest, equipped
with a belt guide at shoulder level.
Additional protections
To prevent accidental opening of the
doors and rear windows, use the "Child lock".
Take care not to open the rear windows by
more than one third.
To protect young children from the rays of the
sun, fit side blinds on the rear windows.
As a safety precaution, do not leave:
– a child alone and unattended in a vehicle,– a child or an animal in a vehicle which is exposed to the sun, with the windows closed,– the keys within reach of children inside the vehicle.
Child seat at the rear
"Forward facing" or "Rearward
facing"



► Move the vehicle's front seat forward and straighten the backrest so that the legs of the
child in the "forward facing" child seat or the
"rearward facing" child seat itself do not touch
the vehicle's front seat.
► Verify that the backrest of the "forward facing" child seat is as close as possible to the backrest
of the vehicle's rear seat, and is ideally in contact
with it.
Centre rear seat
A child seat with a support leg must never be
installed on the centre rear passenger seat .
Child seat at the front

► Adjust the front passenger seat to the maximum rear longitudinal position , with the
backrest straightened .
"Rearward facing"

The front passenger airbag must be
deactivated before installing a rearward
facing child seat. Otherwise, the child risks
being seriously injured or killed if the
airbag deploys.

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Safety
(a): refer to the current legislation in the country in which you are driving before placing a child in this seat position.
(B): to install a “rearward facing” or “forward facing” child seat at the rear, slide the rear seat as far backwards as possible, with the backrest straightened.
Manual child lock
Mechanical system to prevent opening of a rear
door using its interior control.
The control, red in colour, is located on the edge
of each rear door.
It is identified by a mark on the bodywork.
Locking

► Using the ignition key or the integral key,
depending on version, turn the red control as far
as it will go:
• to the right on the left-hand rear door ,• to the left on the right-hand rear door.
Unlocking
► Using the ignition key or the integral key , depending on version, turn the red control as far
as it will go:
• to the left on the left-hand rear door ,• to the right on the right-hand rear door .
Do not confuse the child lock control,
which is red, with the back-up locking
control, which is black.
Electric child lock
Remote control system to prevent opening of the
rear doors using their interior controls.
Activation/Deactivation


► With the ignition on, press this button to activate/deactivate the child lock.
A message is displayed, confirming activation/
deactivation of the child lock.
When the indicator lamp is on, the child lock is
activated.
Any other status of the indicator lamp indicates a malfunction of the electric
child lock.
Have it checked by a CITROËN dealer or a
qualified workshop.
With the child lock activated, it is still
possible to open the doors from outside.
This system is independent and in no circumstances does it take the place of
the central locking control.
Check the status of the child lock each time
you switch on the ignition.
Always keep the electronic key with you when
leaving the vehicle, even for a short time.
In the event of a serious impact, the electric
child lock is switched off automatically to
permit the exit of the rear passengers.
Any other state of the indicator lamp indicates a fault with the electric child
lock.
Have it checked by a CITROËN dealer or a
qualified workshop.
This system is independent and in no circumstances does it take the place of
the central locking control.
Check the status of the child locks each time
you switch on the ignition.
Always remove the key from the ignition when
leaving the vehicle, even for a short time.