2021 CITROEN C3 AIRCROSS window

170
Bluetooth® audio system
Press and hold one of these buttons for
fast forward or rewind.
Bluetooth® audio streaming
Streaming allows music files on the telephone to
be played via the vehicle's loudspeakers.
Connect the telephone.
(Refer to the "Pairing a Bluetooth® telephone"
section).
Activate the streaming source by pressing SOURCE.
In certain cases, play of the audio files must be
initiated from the keypad.
Audio files can be selected using the buttons on
the audio system control panel and the steering
mounted controls. The contextual information
can be displayed in the screen.
If the telephone supports the function. The audio
quality depends on the quality of transmission by
the telephone.
Connecting Apple® players
Connect the Apple® player to the USB port using
a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of the
portable device connected (artists / albums /
genres / playlists).
The version of software in the audio system may
not be compatible with the generation of your
Apple
® player.
Information and advice
The CD player can play files with “.mp3”, “.wma”,
“.wav” and “.aac” file extensions, with a bit rate of
32 to 320 Kbps.
It also supports TAG mode (ID3 tag, WMA TAG).
No other file types (“.mp”4, etc.) can be read.
Files of the ".wma" type should be to the wma 9
standard.
The sampling rates supported are 11, 22, 44 and
48 kHz.
Via the USB port, the system can play audio files
with the extension ".mp3”, “.wma”, “.wav”, “.cbr”,
“.vbr" with a bit rate of 32 to 320 Kbps.
No other file types (“.mp4”, etc.) can be read.
Files of the ".wma" type should be to the wma 9
standard.
The sampling rates supported are 11, 22, 44 and
48 kHz.
File names should have fewer than 20
characters, avoiding special characters (e.g.
« ? ; ù) so as to avoid any reading or display problems.
In order to be able to play a burned CDR or
CDRW, select standards ISO 9660 level 1, 2, or
Joliet, if possible, when burning the CD.
If the disc is burned in another format, it may not
be played correctly.
It is recommended that the same burning
standard be always used on an individual disc,
with the lowest speed possible (4x maximum) for
the best acoustic quality.
In the particular case of a multi-session CD, the
Joliet standard is recommended.
To protect the system, do not use a USB hub.
Use only USB memory sticks formatted
FAT 32 (File Allocation Table).
It is recommended that you use genuine
Apple® USB cables for correct operation.
Telephone
Pairing a Bluetooth®
telephone
As a safety measure and because they
require prolonged attention on the part of
the driver, the operations for pairing of the
Bluetooth mobile telephone with the Bluetooth
hands-free system of your audio system must
be carried out with the vehicle stationary
and the ignition on.
Activate the telephone's Bluetooth function and ensure that it is "visible to
all" (telephone configuration).
The services available depend on the network, the SIM card and the
compatibility of the Bluetooth telephone used.
Check the instructions for your telephone and
with your service provider for the services to
which you have access.
Procedure from the telephone
Select the name of the system in the list of devices detected.
Procedure from the system
Press the MENU button.
Select "Connections".
Confirm with OK.
Select "Search for a device".
Confirm with OK.
A window is displayed with a search in progress
message.
In the list of devices detected, select a telephone
to pair. Only one telephone can be paired at a
time.
Completing the pairing
To complete the pairing, whichever procedure is used (from the telephone or

171
Bluetooth® audio system
10The services available depend on the network, the SIM card and the
compatibility of the Bluetooth telephone used.
Check the instructions for your telephone and
with your service provider for the services to
which you have access.
Procedure from the telephone
Select the name of the system in the list of devices detected.
Procedure from the system
Press the MENU button.
Select "Connections".
Confirm with OK.
Select "Search for a device".
Confirm with OK.
A window is displayed with a search in progress
message.
In the list of devices detected, select a telephone
to pair. Only one telephone can be paired at a
time.
Completing the pairing
To complete the pairing, whichever procedure is used (from the telephone or
from the system), ensure that the code is the
same in the system and in the telephone.
If pairing fails, the number of attempts is not
restricted.
A message appears in the screen confirming the
pairing.
Information and advice
The "Telephone" menu gives access to the
following functions in particular: " Directory", if
your telephone equipment is fully compatible,
"Call log ", "View paired devices".
Depending on the type of telephone, you may be
asked to accept or confirm access by the system
to each of these functions.
Go to the Brand's website for more
information (compatibility, more help,
etc.).
Managing connections
The telephone connection automatically includes hands free operation and audio
streaming.
The ability of the system to connect to just
one profile depends on the telephone. Both
profiles may connect by default.
Press the MENU button.
Select "Connections".
Press OK to confirm.
Select "Bluetooth Connections
management" and confirm. The list of
paired telephones is displayed.
Press OK to confirm.
Indicates that a device is connected.
A number indicates the profile of the connection with the system:
– 1 for media or 1 for telephone.– 2 for media and telephone.
Indicates connection of the audio steaming profile.Indicates connection of the hands-free telephone profile.Select a telephone.
Press OK to confirm.
Then select and confirm:
– "Connect telephone" / "Disconnect
telephone" : to connect / disconnect the
telephone or the hands-free kit only.
– "Connect media player" / " Disconnect
media player" : to connect / disconnect
streaming only.
– "Connect telephone + media player " /
"Disconnect telephone + media player " : to

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CITROËN Connect Radio
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning the system.
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are not working (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
► Activate the "RDS" function in the upper bar to enable the system to check whether there is
a more powerful transmitter in the geographical
area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
► Have the aerial checked by a dealer .I cannot find some radio stations in the list of
received stations.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
► Press the round arrow on the "List" tab on the "Radio" page.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
► Press the round arrow on the "List" tab on the "Radio" page.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
► Delete the files supplied with the memory stick and limit the number of sub-folders in the
file structure on the memory stick.
Some characters in information about the
currently playing media are not displayed
correctly.
The audio system is unable to process certain
types of character.
► Use standard characters to name tracks and folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
► Start playback from the device.Track names and playing times are not
displayed on the audio streaming screen. The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
► Check that the telephone has Bluetooth switched on.► Check in the telephone settings that it is "visible to all".
The Bluetooth telephone is not compatible with
the system.
► Check the compatibility of the telephone on the Brand's website (services).
Android Auto and CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
► Use genuine USB cables to ensure compatibility.
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
► Increase the volume of the audio system, to maximum if required, and increase the volume of
the telephone if necessary.
Ambient noise affects the quality of the
telephone call.
► Reduce ambient noise (close windows, reduce ventilation, slow down, etc.).
The contacts are not listed in alphabetical
order.
Some telephones offer display options. Depending on the settings chosen, contacts can
be transferred in a specific order.
►
Modify the telephone directory display settings.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
► Modify the treble and bass or ambience settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
► Modify the balance setting or the distribution setting to obtain the desired sound quality.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
► Check that the sound settings are appropriate to the sources listened to. Adjust the sound
functions to the middle position.

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CITROËN Connect Nav
12Air conditioning
21,518,5

Manage various temperature and air flow settings.
Voice commands
Steering-mounted controls
Voice commands:
Voice commands can be issued from any
screen page after briefly pressing the "Voice
commands" button, located on the steering
wheel or at the end of the lighting control stalk
(depending on equipment), as long as there is no
telephone call in progress.
To ensure that voice commands are always recognised by the system, please
observe the following recommendations:
– speak in a normal tone without breaking up words or raising your voice.– always wait for the "beep" (audible signal) before speaking.
– for best operation, we recommend closing the windows and sunroof (depending on version) to avoid any external interference.– before issuing a voice command, ask any other passengers to refrain from speaking.
First steps
Example of a "voice command" for navigation:
"Navigate to address, 11 Regent Street,
London" .
Example of a "voice command" for the radio and
media:
"Play artist, Madonna".
Example of a "voice command" for the
telephone:
"Call David Miller".
The voice commands, with a choice of 12 languages (English, French, Italian,
Spanish, German, Dutch, Portuguese, Polish,
Turkish, Russian, Arabic, Brazilian), are made
using the language previously chosen and set
in the system.
For some voice commands, there are
alternative synonyms.
Example: Guide to / Navigate to / Go to / ...
The voice commands in Arabic for: "Navigate
to address" and "Display POI in the city" are
not available.
Information - Using the
system
Press the Push To Talk button and tell me what you'd like after the tone. Remember
you can interrupt me at any time by pressing this
button. If you press it again while I'm waiting for
you to speak, it'll end the conversation. If you
need to start over, say "cancel". If you want to
undo something, say "undo". And to get
information and tips at any time, just say "help".
If you ask to me do something and there's some
information missing that I need, I'll give you
some examples or take you through it step by
step. There's more information available in
"novice" mode. You can set the dialogue mode to
"expert" when you feel comfortable.
Global voice commands
Voice commands
Help
Voice commands help
Navigation help
Radio help
Media help
Telephone help
Help messages
There are lots of topics I can help you with.
You can say: "help with phone", "help with
navigation", "help with media" or "help with

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CITROËN Connect Nav
► Delete the files supplied with the memory stick and limit the number of sub-folders in the
file structure on the memory stick.
The CD is systematically ejected or is not
played.
The CD is upside down, cannot be read, does
not contain audio files or contains audio files of a
format not recognised by the audio system.
► Check that the CD is inserted in the player the right way up.► Check the condition of the CD: the CD cannot be played if it is too badly damaged.
The CD has been burned in a format that is not
compatible with the player (udf, etc.).
► Check the content if it is a burned CD: consult the advice in the "AUDIO" section.► The audio system CD player does not play DVDs.
The CD is protected by an anti-pirating system
not recognised by the audio system.
► Due to poor quality, certain burned CDs will not be played by the audio system.
There is a long waiting period following the
insertion of a CD or connection of a USB
memory stick.
The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
The CD audio quality is poor.
The CD is scratched or of poor quality.
► Insert good quality CDs and store them in suitable conditions. The audio settings (bass, treble, ambience) are
unsuitable.
► Return bass and treble settings to 0, without selecting an ambience.
Some characters in the information about
the media currently being played are not displayed correctly.
The audio system is unable to process certain
types of character.
► Use standard characters to name tracks and folders.
Playback of files in audio streaming mode
does not start.
The connected device does not automatically
start playback.
► Start playback from the device.The names of tracks and playing times
are not displayed on the screen in audio
streaming mode.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
► Check that the telephone has Bluetooth switched on.► Check in the telephone settings that it is "visible to all".► Deactivate then reactivate the telphone’
s Bluetooth function. The Bluetooth telephone is not compatible with
the system.
► You can check that your telephone is compatible on the Brand's website (services).
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
► Increase the volume of the audio system, to maximum if required, and increase the volume of
the telephone if necessary.
Ambient noise affects the quality of the
telephone call.
► Reduce the ambient noise level (close windows, reduce ventilation, slow down, etc.).
Some contacts are duplicated in the list.
The options for synchronising contacts are:
synchronise the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.
► Select "Display SIM card contacts" or "Display telephone contacts".
The contacts are not listed in alphabetical
order.
Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
► Modify the telephone directory display settings.
The system does not receive SMS.
SMS text messages cannot be sent to the
system in Bluetooth mode.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►
Modify the treble and bass or ambience settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
► Modify the balance setting or the distribution setting to obtain the desired sound quality.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
► Check that the sound settings are appropriate to the sources listened to. We recommend
setting the sound functions (Bass:, Treble:,
Balance) to the middle position, setting the
musical ambience to "None", setting loudness
correction to "Active" in USB mode and "Inactive"
in Radio mode.
► In all cases, after applying sound settings, adjust the volume level on the portable device (to

215
Alphabetical index
Children 72, 79–81, 83Children (safety) 84Child seats 72, 75–79Child seats, conventional 78–79Child seats, i-Size 83Child seats, ISOFIX 80–81, 83Cleaning (advice) 137–138Closing the boot 24, 26, 29Closing the doors 24–26, 29
Coat hanger 50Coat hook 50Collision risk alert 109–110Collision Risk Alert 108–110Configuration, vehicle 17–19Connection, Bluetooth 171, 184–185, 201–202, 205–207Connection, MirrorLink 183–184, 200Connection, Wi-Fi network 202Container, AdBlue® 136Control, electric windows 34Control, emergency boot release 29Control, emergency door 26–27Control, heated seats 38Control stalk, lighting 55–56Control stalk, wipers 60–63Courtesy lamp 149Courtesy lamps 53Cruise control 101, 103–104, 106–108Cruise control by speed limit recognition 103–104Cruise control, dynamic with Stop function 103–104
Cup holder 50
D
DAB (Digital Audio Broadcasting) - Digital radio 167–168, 181, 203–204Date (setting) 17, 22, 187, 210Daytime running lamps 57, 147
Deactivating the passenger airbag 74, 77–78Deadlocking 24, 26Defrosting 46–47Defrosting, front 46Demisting, front 46Demisting, rear 41Demisting, rear screen 41Dials and gauges 7Dimensions 162Dipstick 14, 132Direction indicators 56, 147–148Display, head-up 99–100Doors 29Driver’s attention warning 111 – 11 2Driving 86Driving aids camera (warnings) 99Driving aids (recommendations) 98Driving economically 6Dynamic stability control (DSC) 67–68
E
EBFD 67Eco-driving (advice) 6Economy mode 128Electric windows 34Electronic brake force distribution (EBFD) 67Emergency braking assistance (EBA) 67Emergency call 65
Emergency switching off 90Emergency warning lamps 64Emissions control system, SCR 15, 135Energy economy mode 128Engine compartment 131Engine, Diesel 123, 131, 139, 161Engine, petrol 131, 159Engines 158–159, 161Environment 6, 26ESC (electronic stability control) 67
F
Fatigue detection 111 – 11 2Filling the AdBlue® tank 133, 136Filling the fuel tank 123–124Filter, air 134Filter, oil 134Filter, particle 133–134Filter, passenger compartment 43, 134Fitting a wheel 143, 145Fitting roof bars 129

219
Alphabetical index
Telephone 48, 170–173, 184–186, 205–208Telephone, Bluetooth with voice recognition 173Temperature, coolant 13Three flashes (direction indicators) 56Time (setting) 17, 22, 187, 210TMC (Traffic info) 197Tool box 53Tools 139, 139–140Topping-up AdBlue® 136Top Rear Vision 11 6Total distance recorder 16Touch screen 18–19, 61, 112Touch screen tablet 18–19Towball, quickly detachable 125–128Towbar 128Towbar with quickly detachable towball 125–128Towed loads 158–159, 161Towing another vehicle 156–157Traction control (ASR) 67–68Traffic information (TA) 166Traffic information (TMC) 197Trailer 128Trajectory control systems 67Trip computer 19–21Trip distance recorder 16Tyres 135, 163Tyre under-inflation detection 97, 143
U
Under-inflation (detection) 97Unlocking 24–25Unlocking from the inside 30Unlocking the doors 30Updating the date 187, 210Updating the time 187, 210USB 168, 181–182, 204
V
Ventilation 42–44Voice commands 193–195
W
Warning and indicator lamps 8Warning lamp, driver''s seat belt not fastened 72Warning lamps 8Warning lamp, seat belts 72Warnings and indicators 8–9Washing 99Washing (advice) 137–138Weights 158–159, 161Wheel, spare 135, 139–140, 143, 146Window controls 34
Windscreen, heated 46Windscreen wipers 60, 62Wiper blades (changing) 61–62Wiper, rear 61
Wipers 60, 63Wipers, automatic rain sensitive 62–63