2021 CITROEN C3 AIRCROSS battery

3
Contents


bit.ly/helpPSA


Blind Spot Monitoring System 11 3
Parking sensors 11 4
Top Rear Vision 11 6
Park Assist 11 8
7Practical information
Compatibility of fuels 123
Refuelling 123
Misfuel prevention (Diesel) 124
Snow chains 124
Towbar with quickly detachable towball 125
Towing device 128
Energy economy mode 128
Roof bars 129
Bonnet 130
Engine compartment 131
Checking levels 131
Checks 133
AdBlue® (BlueHDi) 135
Advice on care and maintenance 137
8In the event of a breakdown
Running out of fuel (Diesel) 139
Tool kit 139
Temporary puncture repair kit 140
Spare wheel 143
Changing a bulb 146
Changing a fuse 150
12 V battery 152
Towing 156
9Technical data
Engine technical data and towed loads 158
Petrol engines 159
Diesel engines 161
Dimensions 162
Identification markings 162
10Bluetooth® audio system
First steps 164
Steering mounted controls 164
Menus 165
Radio 166
DAB (Digital Audio Broadcasting) radio 167
Media 168
Telephone 170
Frequently asked questions 173
11CITROËN Connect Radio
First steps 176
Steering mounted controls 177
Menus 178
Applications 179
Radio 179
DAB (Digital Audio Broadcasting) radio 181
Media 181
Telephone 183
Settings 186
Frequently asked questions 188
12CITROËN Connect Nav
First steps 190
Steering mounted controls 191
Menus 192
Voice commands 193
Navigation 195
Connected navigation 197
Applications 199
Radio 202
DAB (Digital Audio Broadcasting) radio 203
Media 204
Telephone 205
Settings 208
Frequently asked questions 210
 ■
Alphabetical index
Access to additional videos

9
Instruments
1If a warning lamp remains lit
The references (1), (2) and (3) in the warning
and indicator lamp description indicate whether
you should contact a qualified professional in
addition to the immediate recommended actions.
(1): You must stop the vehicle.
Stop as soon as it is safe to do so and switch off
the ignition.
(2): Contact a CITROËN dealer or a qualified
workshop.
(3): Visit a CITROËN dealer or a qualified
workshop.
List of warning and
indicator lamps
Red warning/indicator lamps
STOP
Fixed, associated with another warning lamp, accompanied by the display of a
message and an audible signal.
A serious fault with the engine, braking system,
power steering or a major electrical fault has
been detected.
Carry out (1) and then (2).
Parking brakeFixed.The parking brake is applied or not
properly released.
BrakingFixed.The brake fluid level in the braking circuit
has dropped significantly.
Carry out (1), then top up with fluid that complies
with the manufacturer's recommendations. If the
problem persists, carry out (2).
Fixed.The electronic brake force distribution (EBFD) system is faulty.Carry out (1) and then (2).
Door(s) openFixed, associated with a message identifying the access.
A door or the tailgate is not properly closed
(speed less than 6 mph (10 km/h)).
Fixed, associated with a message identifying the access, accompanied by
an audible signal.
A door or the tailgate is not properly closed
(speed above 6 mph (10 km/h)).
Seat belts not fastened / unfastened
Fixed or flashing, accompanied by an increasing audible signal.
A seat belt has not been fastened or has been
unfastened.
12 V battery chargeFixed.
The battery charging circuit has a fault
(dirty terminals, slack or cut alternator belt, etc.). Clean and retighten the terminals. If the warning
lamp does not go off when the engine is started,
carry out (2).
Engine oil pressureFixed.There is a fault with the engine lubrication
system.
Carry out (1) and then (2).
Maximum engine coolant temperatureFixed.The temperature of the cooling system is
too high.
Carry out (1), then wait until the engine has
cooled down before topping up the level, if
necessary. If the problem persists, carry out (2).
Engine self-diagnostics systemFixed.A major engine fault has been
detected.
Carry out (1) and then (2).
Orange warning/indicator lamps
Engine self-diagnostics system
Fixed.A minor engine fault has been
detected.
Carry out (3).
Flashing.The engine management system has a
fault.
There is a risk that the catalytic converter will be
destroyed.

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Instruments
1Water in Diesel fuel filter (depending on
version)
Fixed.The Diesel filter contains water.
Carry out (2) without delay - risk of damage to
the injection system!
Lane Departure Warning SystemFlashing, accompanied by an audible signal.
A lane marking has been crossed on the left or
right.
Turn the steering wheel in the opposite direction
to return to the correct trajectory.
Fixed, accompanied by the display of a message.
The system has a fault.
Stay alert and drive carefully, then carry out (3).
Fixed.The system has been deactivated.
If there is an unexpected change of direction,
you will no longer be warned by the system.
AdBlue® (BlueHDi)
On for around 30 seconds when starting the vehicle, accompanied by a message
indicating the driving range.
The driving range is between 1,500 and 500
miles (2,400 and 800 km).Top up the AdBlue®.Fixed, on switching on the ignition, accompanied by an audible signal and a message indicating the driving range.
The driving range is between 500 and 62 miles
(800 and 100 km).Promptly top up the AdBlue®, or carry out (3).Flashing, accompanied by an audible signal and a message indicating the
driving range.
The driving range is less than 62 miles (100 km).You must top up the AdBlue® to avoid engine
starting being prevented, or carry out (3).Flashing, accompanied by an audible signal and a message indicating that
starting is prevented.
The AdBlue
® tank is empty: the regulatory engine
immobiliser prevents the engine from being
restarted.
To restart the engine, top up the AdBlue
®, or carry out (2).You must add at least 5 litres of AdBlue® to its
tank.
SCR emissions control system(BlueHDi)Fixed when the ignition is switched on, accompanied
by an audible signal and a message.
A fault with the SCR emissions control system
has been detected.
This alert disappears once the exhaust
emissions return to normal levels.
AdBlue® warning lamp
flashing upon switching on
the ignition, with the Service and Engine
self-diagnostics warning lamps on fixed,
accompanied by an audible signal and a message indicating the driving range.
Depending on the message displayed, it may be
possible to drive for up to 685 miles (1,100 km) before the engine immobiliser is triggered.
Carry out (3) without delay, to
avoid starting
being prevented.
AdBlue® warning lamp
flashing upon switching on
the ignition, with the Service and Engine
self-diagnostics warning lamps on fixed,
accompanied by an audible signal and a
message indicating that starting is prevented.
The engine immobiliser prevents the engine from
restarting (over the authorised driving limit after
confirmation of a fault with the emissions control
system).
To start the engine, carry out (2).
ServiceTemporarily on, accompanied by the display of a message.
One or more minor faults, for which there is/are
no specific warning lamp(s), have been detected.
Identify the cause of the fault using the message
displayed in the instrument panel.
It is possible to deal with some faults yourself,
such as changing the battery of the remote
control.
For other faults, such as with the tyre under-
inflation detection system, carry out (3).
Fixed, accompanied by the display of a message.
One or more major faults, for which there is/are
no specific warning lamp(s), have been detected.

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Instruments
1Indicators
Engine coolant temperature
gauge



With the engine running:– in zone A, the temperature is correct,– in zone B, the temperature is too high; this
warning lamp and the central STOP warning
lamp come on in the instrument panel,
accompanied by the display of a message and
an audible signal.
You MUST stop as soon as it is safe to do so.
Wait a few minutes before switching off the
engine.
After first switching off the ignition, open the bonnet cautiously and check the
coolant level.
For more information on Checking
levels, refer to the corresponding
section.
Service indicator
The servicing information is expressed in terms
of distance (kilometres or miles) and time
(months or days).
The alert is given at whichever of these two
terms is reached first.
The servicing information is displayed in the
instrument panel. Depending on the version of
the vehicle:
– The distance recorder display line indicates the distance remaining before the next service
is due, or the distance travelled since it was due
preceded by the "-" sign.
– An alert message indicates the distance remaining, as well as the period before the next
service is due or how long it is overdue.
The value indicated is calculated according to the distance covered and
the time elapsed since the last service.
The alert may also be triggered close to a
due date.
Service spannerOn temporarily when the ignition is switched on.
Between 620 and 1,860 miles (1,000 and 3,000
km) remain before the next service is due.
Fixed, when the ignition is switched on.The next service is due in less than 620
miles (1,000 km).
Have your vehicle serviced very soon.
Service spanner flashingFlashing then fixed, when the ignition is switched on.
(With BlueHDi Diesel engines, combined with the
Service warning lamp.)
The servicing interval has been exceeded.
Have your vehicle serviced as soon as possible.
Resetting the service indicator
The service indicator must be reset after each
service.
► Switch off the ignition.

CHECK

► Press and hold this button.► Switch on the ignition; the distance recorder display begins a countdown.► Release the button when =0 is displayed; the
spanner disappears.
If you have to disconnect the battery
following this operation, lock the vehicle

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Access
2Remote control
General points
The key allows the central locking or unlocking of
the vehicle using the door lock.
It also allows you to start or stop the engine.


The remote control can be used for the following
functions, depending on version:
– unlocking / locking / deadlocking the vehicle,– locking/unlocking the boot,– locking/unlocking the fuel filler flap– remote switching on of the lighting,– folding/unfolding the door mirrors– activating / deactivating the alarm,– locating the vehicle,– vehicle immobiliser.Under normal conditions, it is recommended to
use the remote control.


The key, integral with the remote control, can be
used for the following functions, depending on
version:
– unlocking / locking / deadlocking the vehicle,– turning the mechanical child lock on or off,– activating / deactivating the passenger front airbag,– back-up door locking,– switching on the ignition and starting / switching off the engine.
Back-up procedures allow the vehicle to be
locked or unlocked in the event of a failure of the
remote control, the central locking, the battery,
etc.
For more information on the Back-up
procedures, refer to the corresponding section.
Ejecting the key

Version without Keyless Entry and Starting► Press this button; the key is ejected from its housing.
To avoid damaging the mechanism, first press
this button to fold it.


Version with Keyless Entry and Starting► Pull on this button to remove the key from the housing.
To return it to the housing, first pull on this
button.

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Access
2Unlocking the vehicle

► With the electronic key on your person and in the recognition zone A, pass your hand behind
the door handle of one of the front doors to
unlock the vehicle or press the tailgate opening
control.
Flashing of the direction indicators for a
few seconds signals:
– the unlocking of the vehicle for versions without alarm,– the deactivation of the alarm for other versions.
For safety and theft protection reasons,
do not leave your electronic key in the
vehicle, even when you are close to it.
It is recommended that you keep it with you.
Accumulations (water, dust, grime, salt etc.) on the inner surface of the door
handle may affect detection.
If cleaning the inner surface of the door
handle using a cloth does not restore
detection, contact a CITROËN dealer or a
qualified workshop.
A sudden splash of water (stream of water,
high pressure jet washer, etc.) may be
identified by the system as the desire to open
the vehicle.
If one of the doors or the boot is still open
or if the electronic key for the Keyless
Entry and Starting system has been left inside the vehicle, central locking will be disabled.
However, if the vehicle is fitted with an alarm,
it will be activated after 45 seconds.
If the vehicle is unlocked but the doors or boot are not subsequently opened, the vehicle will automatically lock itself again after about 30 seconds. If the vehicle is fitted with
an alarm, it will also be reactivated
automatically.
As a safety measure, never leave the vehicle, even for a short time, without
taking the Keyless Entry and Starting
system’s electronic key with you.
Be aware of the risk of theft of the vehicle if
the key is present in one of the defined areas
while the vehicle is unlocked.
To preserve the battery charge in the electronic key and the vehicle's battery,
the "hands-free" functions are set to
hibernation mode after 21 days without use.
To restore these functions, press one of the
remote control buttons or start the engine with
the electronic key in the reader.
For more information on starting with the
Keyless Entry and Starting system, refer to
the corresponding section.
Electrical interference
The electronic key may not operate if
close to certain electronic devices: telephone
(switched on or on standby), laptop computer,
strong magnetic fields, etc.
Locking the vehicle
Normal locking

► With the electronic key in the recognition zone A, press with a finger or thumb on one of

26
Access
document and, if possible, the label bearing the key code.
The CITROËN dealer will be able to retrieve the
key code and the transponder code required to
order a new key.
Complete unlocking /
locking of the vehicle with
the key
These procedures should be used in the
following cases:
– remote control battery flat,– remote control fault,– vehicle in an area subject to strong electromagnetic interference.
In the first case, you can also replace the remote
control battery.
Refer to the corresponding section.
In the second case, you can also reinitialise the
remote control.
Refer to the corresponding section.


► Insert the key in the door lock barrel.► Turn the key towards the front of the vehicle to unlock it, or towards the rear to lock it.
the front door handles (at the markings) to lock
the vehicle.
It is not possible to lock the vehicle if one of the
keys is left inside the vehicle.
The flashing of the direction indicators for
a few seconds signals:
– unlocking of the vehicle for versions without alarm;– deactivation of the alarm for other versions.
Deadlocking
Deadlocking renders the interior door
controls inoperative. It also deactivates
the central locking button.
The horn remains operational.
Never leave anyone inside the vehicle when it
is deadlocked.


► With the electronic key in recognition zone A, press your finger or thumb on the handle of
one of the front doors (at the markings) to lock
the vehicle.
► Within five seconds, press the front door handle again to deadlock the vehicle.
Advice
Remote control
The remote control is a sensitive, high-
frequency device; avoid handling it in your
pocket, due to the risk of unintentionally
unlocking the vehicle.
Avoid pressing the remote control buttons
while out of range of the vehicle, due to
the risk of rendering the remote control
inoperative. It would then be necessary to
reset it.
The remote control does not work when the key is in the ignition switch, even when the
ignition is switched off.
Anti-theft protection
Do not modify the electronic vehicle
immobiliser, as this might result in
malfunctions.
For vehicles with a key ignition switch,
remember to remove the key and turn the
steering wheel to engage the steering lock.
Locking the vehicle
Driving with the doors locked could make
it more difficult for the emergency services to
enter the vehicle in an emergency.
As a safety precaution, remove the key from
the ignition or take the electronic key with you
when leaving the vehicle, even for a short
time.
Purchasing a second-hand vehicle
Have the key codes memorised by a
CITROËN dealer, to ensure that the keys in
your possession are the only ones able to
start the vehicle.
In order to preserve the battery in the
electronic key and the vehicle's battery:
– All of the "hands-free" functions go into extended standby after 21 days of non-use.
To restore these functions, unlock the vehicle
using the remote control and start the engine.
Electrical interference
The electronic key may not operate if
close to certain electronic devices: telephone
(switched on or on standby), laptop computer,
strong magnetic fields, etc.
Do not throw remote control batteries away, as they contain metals that are
harmful to the environment. Take them to an
approved disposal point.
Emergency procedures
Lost keys, remote control,
electronic key
Visit a CITROËN dealer with the vehicle's
registration certificate, a personal identification

27
Access
2document and, if possible, the label bearing the
key code.
The CITROËN dealer will be able to retrieve the
key code and the transponder code required to
order a new key.
Complete unlocking /
locking of the vehicle with
the key
These procedures should be used in the
following cases:
– remote control battery flat,– remote control fault,– vehicle in an area subject to strong electromagnetic interference.
In the first case, you can also replace the remote
control battery.
Refer to the corresponding section.
In the second case, you can also reinitialise the
remote control.
Refer to the corresponding section.


► Insert the key in the door lock barrel.► Turn the key towards the front of the vehicle to unlock it, or towards the rear to lock it.
► Turn the key rearwards again within 5 seconds to deadlock the vehicle.
For versions without alarm, the lighting of the
direction indicators for a few seconds confirms
that the procedure has completed correctly.
If the alarm is activated, the siren sounds
on opening the door; switch on the
ignition to stop it.
If your vehicle is fitted with an alarm, this
function will not be activated when
locking with the key.
Without central locking
These procedures should be used in the
following cases:
– central locking fault,– battery disconnected or discharged.
In the event of a fault with the central
locking system, it is essential to
disconnect the battery to lock the boot and so
ensure complete locking of the vehicle.
Driver's door
► Turn the key towards the rear of the vehicle to lock it, or towards the front to unlock it.
Passenger doors
Unlocking a door► Pull the interior opening control for the door .
Locking► Open the doors.► For the rear doors, check that the child lock is not on.
Refer to the corresponding section.


► Remove the black cap on the edge of the door, using the key.► Without forcing, insert the key into the aperture; then, without turning it, move the latch
sideways towards the inside of the door.
► Remove the key and refit the black cap.► Close the doors and check from the outside that the vehicle is locked.
Changing the battery
A message is displayed on the instrument panel
when the battery needs changing.