2021 CITROEN C3 AIRCROSS battery

48
Ease of use and comfort
Glove box

► To open the glove box, pull the handle
towards you.
It contains the front passenger airbag
deactivation switch.
12 V accessory sockets

► Always use the correct adapter to connect a
12 V accessory (max. power: 120 W).
Observe the maximum power rating to
avoid damaging your accessory.
The connection of an electrical device not approved by CITROËN, such as a
USB charger, may adversely affect the
operation of vehicle electrical systems,
causing faults such as poor radio reception or
interference with displays in the screens.
Wireless smartphone
charger



It allows wireless charging of a portable device
such as a smartphone, using the magnetic
induction principle, in accordance with the Qi 1.1
standard.
The portable device to be charged must be
compatible with the Qi standard, either by design
or by using a compatible holder or shell.
The charging area is identified by the Qi symbol.
The charger works with the engine running and
with the Stop & Start system in STOP mode.
Charging is managed by the smartphone.
With Keyless Entry and Starting, the charger’s
operation may be briefly disrupted when a door
is opened or the ignition is switched off.
Charging
► With the charging area clear , place a device in its centre.

When the portable device is detected, the
charger’s indicator lamp lights up green. It
remains lit for the whole time that the battery is
being charged.
The system is not designed to charge
multiple devices simultaneously.


Do not leave any metal objects (coins,
keys, vehicle remote control, etc.) in the
charging area while a device is being
charged, due to the risk of overheating or
interrupting the charging process.
Operating check
The state of the indicator lamp allows the
operation of the charger to be monitored.

49
Ease of use and comfort
3State of the
indicator lampMeaning
Off Engine switched off.
No compatible devices
detected.
Charging finished.
Fixed green Compatible device
detected.
Charging.
Flashing orange Foreign object detected in
the charging zone.
Device not well centred in
the charging zone.
Fixed orange Fault with the device's
battery meter.
Device battery
temperature too high.
Charger malfunction.


If the indicator lamp is lit orange:
– remove the device, then place it back in the centre of the charging zone.
or
– remove the device and try again in a quarter of an hour.
If the problem persists, have the system checked
by a CITROËN dealer or a qualified workshop.
USB port


A USB port is located on the central console.
It allows the connection of a portable device or a
USB memory stick.
It reads the audio files which are sent to your
audio system and played via the vehicle's
speakers.
You can manage these files using the steering
mounted controls or those on the touch screen
tablet.
When the USB port is used, the portable
device charges automatically.
A message is displayed if the power drawn
by the portable device exceeds the current
supplied by the vehicle.
Front armrest
Height adjustment

► Lower the armrest completely .► Lift it again to the desired position (low , intermediate or high).► Once it is in the high position, lift it to unlock it and bring it to the low position.
Card holder

56
Lighting and visibility
the left, moving the lighting control stalk upwards turns on the right-hand sidelamps).
This is confirmed by an audible signal and the
lighting of the corresponding direction indicator
lamp on the instrument panel.
► To switch off the parking lamps, return the lighting control stalk to the central position.
Automatic illumination of
headlamps
When the ring is at the "AUTO" position and
a low level of ambient light is detected by a
sunshine sensor, the number plate lamps, side lamps and dipped beam headlamps are switched
on automatically, without any action on the
part of the driver. They can also come on if
rain is detected, at the same time as automatic
operation of the windscreen wipers.
As soon as the light returns to a sufficient level
or after the windscreen wipers are switched off,
the lamps are switched off automatically.
Operating fault
In the event of a malfunction of the sunshine sensor, the lighting comes on,
this warning lamp is displayed in the instrument
panel accompanied by an audible signal and/or a
message.
Contact a CITROËN dealer or a qualified
workshop.
They operate with the sidelamps or dipped beam headlamps on, in manual or
auto mode.
► Press and rotate the ring:– forwards a 1st time to switch on the front
foglamps.
– forwards a 2nd time to switch on the rear
foglamp.
– backwards a 1st time to switch off the rear
foglamp.
– backwards a 2nd time to switch off the front
foglamps.
When the lamps are switched off automatically
(with AUTO model) or when the dipped beam
headlamps are switched off manually, the
foglamps and sidelamps remain on.
► Rotate the ring backwards to switch the foglamps off; the sidelamps will then switch off.
In good or rainy weather, by day and
night, using the front and rear foglamps
is prohibited. In these situations, the power of
their beams may dazzle other drivers. They
should only be used in fog or falling snow.
In these weather conditions, it is your
responsibility to switch on the foglamps and
dipped beam headlamps manually as the
sunshine sensor may detect sufficient light.
Do not forget to turn off the front and rear
foglamps as soon as they are no longer
necessary.
Switching off of the lamps when the
ignition is switched off
When the ignition is switched off, all of the
lamps turn off immediately, except for dipped
beam headlamps if automatic guide-me-home
lighting is activated.
Switching on the lamps after
switching off the ignition
To reactivate the lighting control, rotate the
ring to the "AUTO" position, then to the
desired position.
If the driver's door is opened, a temporary
audible signal warns the driver that the lamps
are on.
They will go off automatically after a period of
time that depends on the state of charge of
the battery (entering energy economy mode).
Direction indicators
(flashers)


► Left: lower the lighting control stalk passing the point of resistance.► Right: raise the lighting control stalk passing the point of resistance.
Three flashes
► Press briefly upwards or downwards, without going beyond the point of resistance; the
direction indicators will flash 3 times.
Parking lamps
Vehicle side marking by lighting the sidelamps
on the traffic side only.
► Depending on version, within one minute of switching off the ignition, move the lighting
control stalk up or down, depending which side
the traffic is on (for example, when parking on

65
Safety
5Horn

► Press the central part of the steering wheel.
Emergency or assistance
call



* In accordance with the general conditions of use of the service, available from dealers and subject to technological and technical limitations.
** In areas covered by ‘Localised Emergency Call’ and ‘Localised Assistance Call’. The list of countries covered and telematic services provided is available from dealers or on the website for your country .
Localised Emergency Call
(PE112)
► In an emergency, press button 1 for more
than 2 seconds.
The lighting of the indicator lamp and a voice
message confirm that the call has been made to
the emergency services *.
‘Localised Emergency Call’ immediately locates
your vehicle and puts you in contact with the
appropriate emergency services **.
► Pressing again immediately cancels the request.
The indicator lamp flashes when the vehicle
data is sent, and then remains lit when
communication is established.
If an impact is detected by the airbag
control unit, an emergency call is made
automatically, independently of the
deployment of any airbags.
‘Localised Emergency Call’ is a service
that can be accessed free of charge.
System operation
– Upon switching on the ignition, if the indicator lamp lights up red, then green, and then goes
out: the system is operating correctly.
– If the indicator lamp is fixed red: system malfunction– If the indicator lamp flashes red: replace the emergency battery.
In the latter two cases, emergency and
assistance call services may not work.
Contact a dealer or a qualified repairer as soon
as possible.
The system fault does not prevent the vehicle from being driven.
Data processing
All processing of personal information
by the "Localised Emergency Call" system
(PE112) complies with the framework for
protection of personal information established
by Regulation 2016/679 (GDPR) and
Directive 2002/58/EC of the European
Parliament and the Council, and in particular,
seeks to protect the vital interests of the
data subject, in accordance with Article 6.1, paragraph d) of Regulation 2016/679.
Personal information processing is strictly
limited to the management of the "Localised
Emergency Call" system used with the “112”
European single emergency call number.
The "Localised Emergency Call" system is
able to collect and process only the following

87
Driving
6Before setting off
Nose weight
► Distribute the load in the trailer so that the heaviest items are as close as possible to the
axle and the nose weight (at the point where it
joins your vehicle) approaches the maximum
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing vehicle and of the trailer, observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid the audible
signal.
When driving
Cooling
Towing a trailer uphill causes the coolant
temperature to increase. The maximum towable
load depends on the gradient and the exterior
temperature. The fan’s cooling capacity does not
increase with engine speed.
► Reduce speed and lower the engine speed to limit heating up.
In all cases, pay attention to the coolant
temperature.
If this warning lamp and the STOP
warning lamp come on, stop the vehicle
and switch off the engine as soon as possible.
Brakes
Braking distances are increased when towing a
trailer. To avoid overheating the brakes, the use
of engine braking is recommended.
Side wind
Bear in mind that the vehicle will be more
susceptible to wind when towing.
Anti-theft protection
Electronic immobiliser
The keys include an electronic engine
immobiliser system, whose secret code must be
recognised in order for starting to be possible.
If the system malfunctions, indicated by the
display of a message, the engine will not start.
Contact a CITROËN dealer.
For safety and theft protection reasons,
do not leave your electronic key in the
vehicle, even when you are close to it.
It is recommended that you keep it with you.
Starting / Switching off the
engine with the key
Key ignition switch

It has 3 positions:– 1. Stop : inserting and removing the key,
steering column locked.
– 2. Ignition : steering column unlocked, ignition
on, Diesel preheating, engine running.
– 3. Starting.
Avoid attaching heavy objects to the key or the remote control. It would weigh
down on its shaft in the ignition switch and
could cause a malfunction.
Ignition on position
It allows the use of the vehicle's electric
equipment or portable devices to be charged.
Once the state of charge of the battery drops to
the reserve level, the system switches to energy
economy mode : the power supply is cut off

88
Driving
automatically to preserve the remaining battery
charge.
Starting the engine
With the parking brake applied:► With a manual gearbox, place the gear lever
in neutral then fully depress the clutch pedal.
► With an automatic gearbox, place the gear
selector in mode N or P then fully depress the
brake pedal.
► Insert the key into the ignition switch; the system recognises the code.► Unlock the steering column by simultaneously turning the steering wheel and the key.
In certain cases, you may have to apply
significant force to move the steering
wheel (wheels on full lock, for example).
► With a petrol engine , operate the starter
motor by turning the key to position 3 without
pressing the accelerator pedal, until the engine
starts. Once the engine starts, release the key.
With petrol engines , after a cold start,
preheating the catalytic converter can
cause noticeable engine vibrations for anything up to 2 minutes while stationary with
the engine running (accelerated idle speed).
► With a Diesel engine, turn the key to position
2, ignition on, to operate the engine preheating
system.
Wait until this warning lamp goes off in the instrument panel, then operate the starter
motor by turning the key to position 3 without
pressing the accelerator pedal, until the engine
starts. Once the engine starts, release the key.
In wintry conditions, the warning lamp
may stay on for a longer period. When
the engine is hot, the warning lamp does not
come on.
If the engine does not start straight away,
switch off the ignition. Wait a few
seconds before operating the starter motor
again. If the engine does not start after a few
attempts, do not keep trying - risk of
damaging the starter motor and the engine.
Contact a CITROËN dealer or a qualified
workshop.
In mild conditions, do not leave the
engine at idle to warm up but move off
straight away and drive at moderate speed.
Switching off the engine
► Immobilise the vehicle.► With the engine at idle, turn the key to position 1.► Remove the key from the ignition switch.► To lock the steering column, turn the steering wheel until it locks.
To facilitate unlocking of the steering
column, it is recommended that the
wheels be returned to the straight ahead
position before switching off the engine.
Never switch off the ignition before the
complete immobilisation of the vehicle.
With the engine off, the braking and steering
assistance systems are also cut off - risk of
loss of control of the vehicle!
Check that the parking brake is correctly
applied, particularly on sloping ground.
When leaving the vehicle, keep the key in
your possession and lock the vehicle.
Energy economy mode
After the engine has stopped (position 1. Stop),
for a maximum combined duration of about thirty
minutes, you can still use functions such as the
audio and telematics system, courtesy lamps,
windscreen wipers, dipped beam headlamps,
etc.
For more information on Energy
economy mode, refer to the
corresponding section.
Key left in
When opening the driver's door, an alert
message is displayed, accompanied by an
audible signal, to remind you that the key is still in the ignition switch at position 1 (Stop).
If the key has been left in the ignition switch
at position 2 (Ignition on) , the ignition will be
switched off automatically after one hour.
To switch the ignition back on, turn the key
to position 1 (Stop), then back to position 2
(Ignition on) .
Starting / Switching off the
engine with Keyless Entry
and Starting
The electronic key must be present in the
passenger compartment.
If it is not detected, a message is displayed.
Move the electronic key so that the engine
can be started or switched off.
If there is still a problem, refer to the "Key
not detected - Back-up starting or Back-up
switch-off" section.

90
Driving
Switching on the ignition
without starting the engine


With the electronic key in the passenger
compartment, pressing the “START/STOP”
button, without pressing any of the pedals ,
allows the ignition to be switched on without
starting the engine (turning on the instrument
panel and accessories such as the audio system
and the lighting).
► Press this button again to switch off the
ignition and allow the vehicle to be locked.
With the ignition on, the system
automatically goes into energy economy
mode to maintain an adequate state of charge
in the battery.
Key not detected
Back-up starting
A back-up reader is fitted to the steering column
so that the engine can be started if the system
does not detect the key in the recognition zone,
or if the battery in the electronic key is flat.


► Place and hold the remote control against the reader.► With a manual gearbox, place the gear lever
in neutral then fully depress the clutch pedal.
► With an automatic gearbox, select mode P,
then fully depress the brake pedal.
► Press the “START/STOP” button.
The engine starts.
Back-up switch-off

If the electronic key is not detected or is no
longer in the recognition zone, a message
appears in the instrument panel when closing a
door or trying to switch off the engine.
► To confirm the instruction to switch off the engine, press the " START/STOP" button for approximately 5 seconds.In the event of a fault with the electronic key,
contact a CITROËN dealer or a qualified
workshop.
Emergency switch-off
In the event of an emergency only, the engine
can be switched off without conditions (even
when driving).
► Press the "START/STOP" button for about 5 seconds.
In this case, the steering column locks as soon
as the vehicle stops.
Parking brake
Release

► Pull the parking brake lever up slightly, press the release button, then lower the lever fully.When driving the vehicle, if this warning lamp and the STOP warning lamp come
on, accompanied by an audible signal and the
display of a message, this means that the
parking brake is still applied or has not been fully
released.

94
Driving
► Push forwards to shift down a gear.The gearbox only changes gear if the road
speed and engine speed permit; apart from
this condition, the rules for automatic operation
temporarily apply.
D disappears, and the gears engaged appear in
succession on the instrument panel.
If the engine speed is too low or too high, the
selected gear flashes for a few seconds, then the
gearactually activated is displayed.
It is possible to change from position D to
position M
at any time.When the vehicle is stationary or moving
very slowly, the gearbox selects gear M1
automatically.
The Sport and Snow programmes are inactive
in manual operation.
This symbol is displayed if a gear is not engaged correctly (gear selector between
two positions).
Switching off the vehicle
Before switching off the engine, it is possible to
engage position P or N to place the gearbox in
neutral.
In both cases, apply the parking brake to
immobilise the vehicle.
If the gear selector is not in position P,
when the driver's door is opened or
approximately 45 seconds after the ignition is
switched off, an audible signal sounds and a
message appears.
► Return the gear selector to P; the audible
signal stops and the message disappears.
Malfunction
In the event of a malfunction, this warning lamp comes on and a message is
displayed, when the ignition is switched on.
In this case, the gearbox goes into back-up
mode and is locked in 3
rd gear. It is possible to
feel a significant jolt (without risk for the gearbox)
while changing from P to R and from N to R.Do not exceed 62 mph (100 km/h), local speed restrictions permitting.
Have it checked by a CITROËN dealer or a
qualified workshop.
There is a risk of damaging the gearbox:– If the accelerator and brake pedals are pressed simultaneously.– In the event of a battery failure, forcing the selector from position P to another position.
With an automatic gearbox, never try to
start the engine by pushing the vehicle.
Gear efficiency indicator
(Depending on engine.)
This system helps reduce fuel consumption by
recommending the most appropriate gear.
Operation
Depending on the driving situation and the
vehicle's equipment, the system may advise to
skip one or more gears.
Gear shift recommendations should not be
considered compulsory. In fact, the road layout,
the traffic density and safety remain the deciding
factors when choosing the best gear. The driver
therefore remains responsible for deciding
whether or not to follow the indications issued by
the system.
This function cannot be deactivated.
With an automatic gearbox, the system is
only active in manual operation.
The information appears in the instrument panel, in the form of an arrow and the
recommended gear.
The system adapts its gear shift recommendation according to the driving
conditions (slope, load, etc.) and the driver’s
requirements (power, acceleration, braking,
etc.).
The system never suggests:
– engaging first gear;– engaging reverse.
Hill start assist
This system keeps your vehicle briefly stationary (for approximately 2 seconds) when making a hill
start, while you transfer your foot from the brake pedal to the accelerator pedal.
This system is only active when:
– The vehicle is completely stationary, with your foot on the brake pedal.– Certain slope conditions are met.– The driver’s door is closed.
Do not leave the vehicle while it is being
held temporarily by hill start assist.
If someone needs to get out of the vehicle
with the engine running, apply the parking
brake manually. Then check that the parking
brake indicator lamp is on fixed in the
instrument panel.
The hill start assist function cannot be deactivated. However, use of the parking
brake to immobilise the vehicle interrupts its
operation.
Operation