2021 CITROEN BERLINGO VAN tow

3
Contents


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Active Blind Spot Monitoring System 129
Distraction detection 129
Parking sensors 130
Top Rear Vision 132
Park Assist 134
7Practical information
Compatibility of fuels 140
Refuelling 140
Misfuel prevention (Diesel) 141
Snow chains 142
Towing device 142
Towing device with quickly detachable towball 144
Energy economy mode 144
Roof bars / Roof rack 145
Bonnet 146
Engine compartment 147
Checking levels 147
Speed checks 149
AdBlue® (BlueHDi) 151
Free-wheeling 153
Advice on care and maintenance 153
8In the event of a breakdown
Running out of fuel (Diesel) 155
Tool kit 155
Temporary puncture repair kit 156
Spare wheel 158
Changing a bulb 161
Changing a fuse 167
12

V battery 169
Towing 172
9Technical data
Dimensions 175
Engine technical data and towed loads 176
Identification markings 181
10Bluetooth® audio system
First steps 182
Steering mounted controls 182
Menus 183
Radio 184
DAB (Digital Audio Broadcasting) radio 185
Media 186
Telephone 188
Frequently asked questions 191
11CITROËN Connect Radio
First steps 194
Steering mounted controls 195
Menus 196
Applications 197
Radio 197
DAB (Digital Audio Broadcasting) radio 199
Media 199
Telephone 201
Settings 204
Frequently asked questions 206
12CITROËN Connect Nav
First steps 208
Steering mounted controls 209
Menus 209
Voice commands 2 11
Navigation 214
Connected navigation 217
Applications 219
Radio 222
DAB (Digital Audio Broadcasting) radio 223
Media 224
Telephone 225
Settings 228
Frequently asked questions 229
 ■
Alphabetical index
Access to additional videos

13
Instruments
1If manual application and release commands are
not working, the electric parking brake control
lever is faulty.
The automatic functions must be used at all
times and are automatically re-enabled in the
event of a control lever fault.
Carry out (2).
Low fuel level
/2
1 1Fixed (warning lamp or LED) and
needle in the red zone (depending
on version), accompanied by an audible signal
and a message.
The audible signal and the message are
repeated with increasing frequency as the fuel
level drops towards zero.
When it first comes on there remains less than 6
litres of fuel in the tank.
Refuel without delay to avoid running out of fuel.
Never drive until completely empty, this could
damage the emission control and injection
systems.
Presence of water in diesel filter
Fixed (with LCD symbols instrument
panel).
The diesel filter contains water.
Risk of damage to the injection system
: carry
out (2) without delay.
Engine self-diagnosis systemFlashing.
The engine management system has a
fault. There is a risk that the catalytic converter will be
destroyed.
Carry out (2) without fail
.
Fixed.
The emission control system has a fault.
The warning lamp should go off when the engine
is started.
Carry out (3) quickly.
Fixed.
A minor engine fault has been
detected.
Carry out (3).
Fixed.
A major engine fault has been
detected.
Carry out (1) and then (2).
Diesel engine pre-heatingFixed.
The period of illumination depends on the
climatic conditions.
The ignition is on.
Wait until the warning lamp goes off before
starting.
If the engine does not start, switch the ignition off
and then on, wait until the indicator lamp goes off
again, then start the engine.
Under-inflationFixed, accompanied by an audible signal
and a message.
The pressure in one or more wheels is too low.
Check the pressure of the tyres as soon as
possible. Reinitialise the detection system after adjusting
the pressure.
Under-inflation warning lamp
flashing then fixed and Service
warning lamp fixed.
The tyre pressure monitoring system is faulty.
Under-inflation detection is no longer monitored.
Check the tyre pressures as soon as possible
and carry out (3).
Anti-lock braking system (ABS)Fixed.
The anti-lock braking system has a fault.
The vehicle retains conventional braking.
Drive carefully at moderate speed, then carry
out (3).
Collision Risk Alert / Active Safety BrakeFixed, accompanied by the display of a
message.
The system has been deactivated via the vehicle
configuration menu.
Flashing.
The system is operating.
The vehicle brakes briefly so as to reduce the
speed of collision with the vehicle ahead.
Fixed, accompanied by a message and
an audible signal.
The system has a fault.
Carry out (3).
Fixed.
The system has a fault.
If these warning lamps come on after the engine
is switched off and then restarted, carry out (3).

25
Access
2Accumulations (water, dust, grime, salt, etc.) on the inner surface of the door
handle may affect detection.
If cleaning the inner surface of the door
handle using a cloth does not restore
detection, contact a CITROËN dealer or a
qualified workshop.
A sudden splash of water (stream of water,
high pressure jet washer, etc.) may be
identified by the system as the desire to open
the vehicle.
Unlocking
Unlocking is signalled by rapid flashing of
the direction indicators for a few
seconds.
Depending on version, the door mirrors unfold
and the alarm is deactivated.
With the key
► To completely unlock the vehicle, insert the
key in the lock then turn it towards the front of
the vehicle.
►

Then pull the handle to open the door
.
If fitted to your vehicle, the alarm is not
deactivated. Opening a door will trigger the
alarm, which can be stopped by switching the
ignition on.
Using the remote control
► Press this button to unlock the
vehicle.
With the Keyless Entry and
Starting "on your person"


► To unlock the vehicle, with the remote control
on your person and in the recognition zone A,
run your hand behind one of the door handles
(front doors).
►

Pull the handle to open the corresponding
door

.
With side-hinged doors/tailgate



► To unlock the vehicle, with the remote control
in the recognition zone A, pass
your hand
behind the side-hinged door handle or press the
tailgate unlocking control.
►

Pull the side-hinged door handle or raise the
tailgate.

26
Access
With a tailgate opening rear screen

► With the Keyless Entry and Starting device
on your person, to unlock the vehicle, press the
tailgate opening rear screen unlocking control.
The screen partly opens; raise it to open it fully
.
Locking
Ensure that no person or object prevents
the correct closing of the windows.
Be particularly aware of children when
operating the windows.
If your vehicle is not fitted with an alarm,
the locking/deadlocking is signalled by
the fixed illumination of the direction
indicators for about two seconds.
Depending on your version, the door mirrors
fold at the same time.
With the key
► To lock the vehicle, insert the key in the lock
then turn it towards the rear of the vehicle.
With the remote control
► To lock the vehicle, press this
button.
If your vehicle is so equipped, pressing
and holding this button closes the
windows. The window stops in position when
you release the button.
With the Keyless Entry and
Starting "on your person"


► To lock the vehicle, with the remote control
in the recognition zone A, press with a finger or
thumb on the markings of one of the front or rear
door handles.
With side-hinged doors

► To lock the vehicle, with the remote control
in recognition zone A, press the left-hand door
locking control.
If your vehicle is fitted with an alarm,
pressing and holding the locking button
enables the windows to be closed. The
window stops in position when you release
the button.
Driving with the doors locked could make
it more difficult for the emergency
services to enter the vehicle in an emergency.
As a safety measure, never leave the vehicle,
even for a short time, without taking the
remote control with you.
If a door is not properly closed (except
the right-hand door with side-hinged
rear doors):
–

when the vehicle is stationary and engine
running, this warning lamp comes on,

27
Access
2accompanied by a warning message for a few
seconds,
–
when the vehicle is moving (at speeds above
6 mph (10 km/h)), this warning lamp comes on,
accompanied by an audible signal and a warning
message for a few seconds.
Deadlocking
Deadlocking renders the exterior and
interior door controls inoperative.
It also deactivates the manual central control
button.
Therefore, never leave anyone inside the
vehicle when it is deadlocked.
With the key
► To deadlock the vehicle, turn the key in the
driver's door lock towards the rear of the vehicle.
►

Then
within five seconds , turn the key
towards the rear again.
With the remote control
► To deadlock the vehicle, press this
button.
►

Then press this button again within five
seconds after locking

.
At the same time, depending on version, the electric door mirrors fold in.
If your vehicle is fitted with an alarm,
pressing and holding the locking button
enables the windows to be closed. The
window stops in position when you release
the button.
With the Keyless Entry and Starting
on your person


► To lock the vehicle, with the remote control
in recognition zone A, press on the markings of
one of the front or rear door handles.
►

T
o deadlock the vehicle, press the marking
again within five seconds.
With side-hinged doors


► To lock the vehicle, with the remote control
in recognition zone A, press the left-hand door
locking control. ►

T
o deadlock the vehicle, press the control
again within five seconds .
Back-up procedures
Lost keys, remote control,
electronic key
Go to a CITROËN dealer with the vehicle's
registration certificate, your personal
identification documents and if possible, the label
bearing the key code.
The CITROËN dealer will be able to retrieve the
key code and the transponder code, enabling a
new key to be ordered.
Complete unlocking/locking
of the vehicle with the key
Use this procedure in the following situations:
–
Remote control battery discharged.
–

Remote control malfunction.
–


V
ehicle battery discharged.
–

V
ehicle in an area subject to strong
electromagnetic interference.
In the first case, change the remote control
battery.
In the second case, reinitialise
the remote
control.
Refer to the corresponding sections.
►

Insert the key in the door lock.
►


T
urn the key towards the front/rear to unlock/
lock the vehicle.

37
Ease of use and comfort
3General
recommendations for the
seats
For safety reasons, seat adjustments
must only be made when the vehicle is
stationary.
Folding or unfolding the seat backrests
must only be done with the vehicle
stationary.
Before moving the seat backwards,
ensure that there is no person or object
that might prevent the full travel of the seat.
There is a risk of trapping or pinching
passengers if present in the rear seats or of
jamming the seat if large objects are placed
on the floor behind the seat.
Do not place hard or heavy objects on
the backrests forming a table. They could
become dangerous projectiles in the event of
sudden braking or a collision.
–

Do not remove a head restraint without
stowing it; secure it to a support inside the
vehicle.
–


Check that the seat belts remain accessible
to the passenger and easy to fasten.
–


Passengers must never take their seat
without adjusting and fastening their seat belt.
– In row 3, be careful not to leave your feet
under the row 2 seat while it is being tilted.
–

When a row 3 seat is in the fully folded
position, ensure that the strap is correctly
hooked to the

Top Tether fixing of the row 2
backrest: risk of unexpected tipping of the
seat.
Before carrying out the manoeuvres,
check that nothing and no one is
obstructing the moving elements and their
locking.
To avoid sudden folding, take care to hold the
backrest and support it until it is horizontal.
Never put your hand underneath the seat
cushion to guide the seat downwards or
upwards, you could get your fingers trapped.
Place your hand on the grip/strap (depending
on equipment) at the top of the seat cushion.
Please note: an incorrectly latched
backrest compromises the safety of
passengers in the event of sudden braking or
an impact.
The contents of the boot may be thrown
forward - risk of severe injury!
Front seats
Correct driving position
Before taking to the road and to make the most
of the ergonomic layout of the instruments and
controls, carry out these adjustments in the
following order:
–

head restraint height.
–


seat backrest angle.
–


seat cushion height.
–


longitudinal seat position.
–


steering wheel height and reach.
–


rear view mirror and door mirrors.

Once these adjustments have been
made, check that the instrument panel
can be viewed correctly from your driving
position.

38
Ease of use and comfort
Refitting the armrest

► Slot the armrest into the backrest, ensuring
that you align the bayonet lugs with the holes.
► Push the armrest shaft towards the backrest.
► While holding it in this position, rotate the
armrest towards the front. The armrest is once
again secured onto the backrest.
Retractable position

Adjustments
Longitudinal


► Raise the control and slide the seat forwards
or backwards.
Height
(driver only)

► If the vehicle is so equipped, pull the control
upwards to raise or push it downwards to lower ,
as many times as necessary to obtain the
position required.
For more information on the Seat belts,
refer to the corresponding section.
Tilting the backrest

► Push the control backwards then use your
weight and your legs to adjust the backrest.
Lumbar
(driver only)

► Turn the knob manually to obtain the desired
level of lumbar support.
Armrest

► To put the armrest in the vertical position,
raise it until it locks into place.
►

Lower the armrest to return it to the position
for use.
The armrest can be removed from the passenger
seat.
Removing the armrest
►


Raise the armrest into the vertical position.

► Push the armrest shaft towards the backrest.
► While holding it in this position, rotate the
armrest towards the rear
.
►

Pull the armrest to detach it from the
backrest.

39
Ease of use and comfort
3Refitting the armrest

► Slot the armrest into the backrest, ensuring
that you align the bayonet lugs with the holes.
►

Push the armrest shaft towards the backrest.
►


While holding it in this position, rotate the
armrest towards the front.

The armrest is once
again secured onto the backrest.
Retractable position

► If the centre console inconveniences you,
remove the passenger's seat armrest.
►

Push the control rearwards fully to tilt and
guide the assembly

.
This position allows you to transport long loads
inside the vehicle with the doors closed.
When retracted, the maximum permitted weight
on the backrest is 50
kg.
►

T
o reposition the seat cushion, raise the
backrest until it locks in the raised position.
Heated seat control


► Approximately 30 seconds after starting the
engine, press the control.
The temperature is controlled automatically
.
Pressing again interrupts operation.
If you press the control while the engine
is not running, the request will be
memorised for approximately 2 minutes.
Do not use the function when the seat
is not occupied.
Reduce the heating intensity as soon as
possible.
When the seat and passenger compartment
have reached a satisfactory temperature,
switch the function off; reducing electricity
consumption in turn decreases fuel
consumption.
Prolonged use of the heated seats is not
recommended for those with sensitive
skin.
There is a risk of burns for people whose
perception of heat is impaired (illness, taking
medication, etc.).
To keep the heated pad intact and to prevent
a short circuit:
–

do not place sharp or heavy objects on the
seat,
–


do not kneel or stand on the seat,
–


do not spill liquids onto the seat,
–


never use the heating function if the seat
is wet.