2021 CHRYSLER PACIFICA towing

324IN CASE OF EMERGENCY
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow bars
and other equipment designed for this purpose,
following equipment manufacturer’s instructions.
Use of safety chains is mandatory. Attach a tow bar
or other towing device to main structural members
of the vehicle, not to fascia/bumper or associated
brackets. State and local laws regarding vehicles
under tow must be observed.
NOTE:
You must ensure that the Auto Park Brake
feature is disabled before towing this vehicle (if
rear wheels are on the ground), to avoid inadver -
tent Electric Park Brake (EPB) engagement. The
Auto Park Brake feature is enabled or disabled
via the customer programmable features in the
Uconnect Settings.
Vehicles with a discharged battery or total elec -
trical failure when the EPB is engaged, will need
a wheel dolly or jack to raise the rear wheels off
the ground when moving the vehicle onto a
flatbed. FCA US LLC recommends towing your vehicle with
all four wheels
OFF the ground using a flatbed.
If flatbed equipment is not available, this vehicle
must be towed with the front wheels OFF the
ground (using a towing dolly, or wheel lift
equipment with the front wheels raised).
NOTE:Ensure that the Electric Park Brake is released,
and remains released, while being towed.
Towing Condition
Wheels OFF The GroundFWD MODELSAWD MODELS
Flat Tow NONENOT ALLOWEDNOT ALLOWED
Wheel Lift Or Dolly Tow Front
ACCEPTABLE METHODNOT ALLOWED
Rear NOT ALLOWEDNOT ALLOWED
Flatbed ALLBEST METHODBEST METHOD
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission
damage. Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.

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IN CASE OF EMERGENCY325
(Continued)
Vehicle Recovery Tow Points
Your vehicle is equipped with Vehicle Recovery
Points that can be used to recover a disabled
vehicle, located on the underbody of the vehicle.
NOTE:
Ensure that the towing service tow hooks are
properly seated and secured in the attachment
points.
This recovery tow feature should be used by a
trained professional only.
Use approved receptacle location to free the
disabled vehicle from its environment.

Front Recovery Points
If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC mode.
CAUTION!
Recovery feature:
Is to be used by a professional ONLY.
Is used only to provide recovery of the vehicle.
Is NOT to be used to recover secondary
vehicle.
Is NOT to be used for transporting the vehicle
over the road, i.e. “Flat Towing”.
Is to be used by a professional ONLY.
Is used only to provide recovery of the vehicle.
Is NOT to be used to recover secondary
vehicle.
Is NOT to be used for transporting the vehicle
over the road, i.e. “Flat Towing”.
Recovery load should:
Be applied at constant speed.
Be applied parallel to the center line of the
length of the vehicle.
Not be an abrupt acceleration.
Be applied at constant speed.
Be applied parallel to the center line of the
length of the vehicle.
Not be an abrupt acceleration.
CAUTION!
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326IN CASE OF EMERGENCY
NOTE:The Safehold feature will engage the Electric Park
Brake whenever the driver's door is opened (if the
ignition is ON, transmission is not in PARK, and
brake pedal is released). If you are towing this
vehicle with the ignition in the ON/RUN mode, you
must manually disable the Electric Park Brake
each time the driver's door is opened, by pressing
the brake pedal and then releasing the EPB.
If the key fob is unavailable or the vehicle's battery
is discharged, detailed instructions on shifting the
transmission out of PARK in order to move the
vehicle Úpage 321.
ALL WHEEL DRIVE (AWD) MODELS
FCA US LLC recommends towing your vehicle with
all four wheels OFF the ground using a flatbed.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced
Accident Response System.
This feature is a communication network that
takes effect in the event of an impact. Detailed
information can be found on Ú page 272.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is to
record data that will assist in understanding how a
vehicle’s systems performed under certain crash
or near crash-like situations, such as an air bag
deployment or hitting a road obstacle. Detailed
information can be found on Úpage 274.
CAUTION!
Do not use sling-type equipment when towing.
Vehicle damage may occur.
When securing the vehicle to a flatbed truck,
do not attach to front or rear suspension
components. Damage to your vehicle may
result from improper towing.
Ensure that the Electric Park Brake is
released, and remains released, while being
towed.
CAUTION!
Towing this vehicle using any other method
can cause severe transmission and/or
transfer case damage.
Damage from improper towing is not covered
under the New Vehicle Limited Warranty.

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SERVICING AND MAINTENANCE341
(Continued)
EXHAUST SYSTEM
The best protection against carbon monoxide entry
into the vehicle body is a properly maintained
engine exhaust system.
If you notice a change in the sound of the exhaust
system; or if the exhaust fumes can be detected
inside the vehicle; or when the underside or rear of
the vehicle is damaged; have an authorized
technician inspect the complete exhaust system
and adjacent body areas for broken, damaged,
deteriorated, or mispositioned parts. Open seams
or loose connections could permit exhaust fumes
to seep into the passenger compartment. In
addition, have the exhaust system inspected each
time the vehicle is raised for lubrication or oil
change. Replace as required. Under normal operating conditions, the catalytic
converter will not require maintenance. However, it
is important to keep the engine properly tuned to
ensure proper catalyst operation and prevent
possible catalyst damage.
NOTE:Intentional tampering with emissions control
systems can result in civil penalties being
assessed against you.
In unusual situations involving grossly
malfunctioning engine operation, a scorching odor
may suggest severe and abnormal catalyst
overheating. If this occurs, stop the vehicle, turn off
the engine and allow it to cool. Service, including a
tune-up to the manufacturer specifications, should
be obtained immediately.
To minimize the possibility of catalytic converter
damage:
Do not interrupt the ignition when the transmis
-
sion is in gear and the vehicle is in motion.
Do not try to start the vehicle by pushing or
towing the vehicle.
Do not idle the engine with any ignition compo -
nents disconnected or removed, such as when
diagnostic testing, or for prolonged periods
during very rough idle or malfunctioning oper -
ating conditions.
WARNING!
Exhaust gases can injure or kill. They contain
Carbon Monoxide (CO), which is colorless and
odorless. Breathing it can make you uncon -
scious and can eventually poison you
Ú page 291.
A hot exhaust system can start a fire if you
park over materials that can burn, such as
grass or leaves, and those items can come
into contact with your exhaust system. Do not
park or operate your vehicle in areas where
your exhaust system can contact anything that
can burn.
CAUTION!
The catalytic converter requires the use of
unleaded fuel only. Leaded gasoline will
destroy the effectiveness of the catalyst as an
emissions control device and may seriously
reduce engine performance and cause
serious damage to the engine.
Damage to the catalytic converter can result if
your vehicle is not kept in proper operating
condition. In the event of engine malfunction,
particularly involving engine misfire or other
apparent loss of performance, have your
vehicle serviced promptly. Continued opera -
tion of your vehicle with a severe malfunction
could cause the converter to overheat,
resulting in possible damage to the converter
and vehicle.
WARNING!
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360SERVICING AND MAINTENANCE
Tire Loading And Tire Pressure
NOTE:The proper cold tire inflation pressure is listed on
the driver’s side B-pillar or the rear edge of the
driver's side door.
Check the inflation pressure of each tire, including
the spare tire (if equipped), at least monthly and
inflate to the recommended pressure for your
vehicle.

Example Tire Placard Location (Door) Example Tire Placard Location (B-pillar)

Tire And Loading Information Placard

Tire And Loading Information Placard
This placard tells you important information
about the:

1. Number of people that can be carried in the
vehicle.

2. Total weight your vehicle can carry.
3. Tire size designed for your vehicle.
4. Cold tire inflation pressures for the front, rear, and spare tires.
Loading
The vehicle maximum load on the tire must not
exceed the load carrying capacity of the tire on your
vehicle. You will not exceed the tire's load carrying
capacity if you adhere to the loading conditions,
tire size, and cold tire inflation pressures specified
on the Tire and Loading Information placard in this
manual Ú page 176.
NOTE:Under a maximum loaded vehicle condition, Gross
Axle Weight Ratings (GAWR) for the front and rear
axles must not be exceeded.
For further information on GAWR, vehicle loading,
and trailer towing, Ú page 176.

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SERVICING AND MAINTENANCE361
To determine the maximum loading conditions of
your vehicle, locate the statement “The combined
weight of occupants and cargo should never
exceed XXX kg or XXX lb” on the Tire and Loading
Information placard. The combined weight of
occupants, cargo/luggage and trailer tongue
weight (if applicable) should never exceed the
weight referenced here.
Steps For Determining Correct Load
Limit—
(1) Locate the statement “The combined
weight of occupants and cargo should
never exceed XXX kg or XXX lb.” on your
vehicle's placard.
(2) Determine the combined weight of
the driver and passengers that will be
riding in your vehicle.
(3) Subtract the combined weight of the
driver and passengers from XXX kg or
XXX lb. (4) The resulting figure equals the
available amount of cargo and luggage
load capacity. For example, if “XXX”
amount equals 1400 lb. and there will
be five 150 lb passengers in your
vehicle, the amount of available cargo
and luggage load capacity is 650 lb.
(1400-750 (5x150) = 650 lb.)
(5) Determine the combined weight of
luggage and cargo being loaded on the
vehicle. That weight may not safely
exceed the available cargo and luggage
load capacity calculated in Step 4.
(6) If your vehicle will be towing a trailer,
load from your trailer will be transferred
to your vehicle. Consult this manual to
determine how this reduces the
available cargo and luggage load
capacity of your vehicle.
Metric Example For Load Limit
For example, if “XXX” amount equals 635 kg and
there will be five 68 kg passengers in your vehicle,
the amount of available cargo and luggage load
capacity is 295 kg (635-340 (5x68) = 295 kg) as
shown in step 4.
NOTE:
If your vehicle will be towing a trailer, load from
your trailer will be transferred to your vehicle.
The following table shows examples on how to
calculate total load, cargo/luggage, and towing
capacities of your vehicle with varying seating
configurations and number and size of occu
-
pants. This table is for illustration purposes only
and may not be accurate for the seating and
load carry capacity of your vehicle.
For the following example, the combined weight
of occupants and cargo should never exceed
865 lbs (392 kg).
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SERVICING AND MAINTENANCE367
TIRE TYPES
All Season Tires — If Equipped
All season tires provide traction for all seasons
(Spring, Summer, Autumn, and Winter). Traction
levels may vary between different all season tires.
All season tires can be identified by the M+S, M&S,
M/S or MS designation on the tire sidewall. Use all
season tires only in sets of four; failure to do so
may adversely affect the safety and handling of
your vehicle.
Summer Or Three Season Tires —
If Equipped
Summer tires provide traction in both wet and dry
conditions, and are not intended to be driven in
snow or on ice. If your vehicle is equipped with
Summer tires, be aware these tires are not
designed for Winter or cold driving conditions.
Install Winter tires on your vehicle when ambient
temperatures are less than 40°F (5°C) or if roads
are covered with ice or snow. For more
information, contact an authorized dealer. Summer tires do not contain the all season
designation or mountain/snowflake symbol on the
tire sidewall. Use Summer tires only in sets of four;
failure to do so may adversely affect the safety and
handling of your vehicle.
Snow Tires
Some areas of the country require the use of snow
tires during the Winter. Snow tires can be identified
by a “mountain/snowflake” symbol on the tire
sidewall.
If you need snow tires, select tires
equivalent in size and type to the original
equipment tires. Use snow tires only in
sets of four; failure to do so may
adversely affect the safety and handling of your
vehicle. Snow tires generally have lower speed ratings than
what was originally equipped with your vehicle and
should not be operated at sustained speeds over
75 mph (120 km/h). For speeds above 75 mph
(120 km/h) refer to original equipment or an
authorized tire dealer for recommended safe
operating speeds, loading and cold tire inflation
pressures.
While studded tires improve performance on ice,
skid and traction capability on wet or dry surfaces
may be poorer than that of non-studded tires.
Some states prohibit studded tires; therefore, local
laws should be checked before using these tire
types.SPARE TIRES — IF EQUIPPED
NOTE:For vehicles equipped with Tire Service Kit instead
of a spare tire Ú
page 306.
For restrictions when towing with a spare tire
designated for temporary emergency use
Ú page 183.
CAUTION!
Replacing original tires with tires of a different
size may result in false speedometer and
odometer readings.
WARNING!
Do not use Summer tires in snow/ice conditions.
You could lose vehicle control, resulting in
severe injury or death. Driving too fast for
conditions also creates the possibility of loss of
vehicle control.
CAUTION!
Because of the reduced ground clearance, do
not take your vehicle through an automatic car
wash with a compact or limited use temporary
spare installed. Damage to the vehicle may
result.
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388
INDEX
A
About Your Brakes......................................... 377Adaptive Cruise Control (ACC)
(Cruise Control).................................... 147, 149Adding Engine Coolant (Antifreeze)............... 343Additives, Fuel............................................... 380AdjustDown........................................................... 47Forward....................................................... 47Rearward..................................................... 47Up................................................................ 47Air Bag........................................................... 262Air Bag Operation...................................... 264Air Bag Warning Light...................... 261, 264Driver Knee Air Bag................................... 269Enhanced Accident Response......... 272, 326Event Data Recorder (EDR)....................... 326Front Air Bag............................................. 264If Deployment Occurs................................ 272Knee Impact Bolsters................................ 269Maintaining Your Air Bag System.............. 274Maintenance............................................. 274Redundant Air Bag Warning Light.............262Side Air Bags............................................. 269Transporting Pets...................................... 292Air Bag Light............................... 123, 261, 292
Air Cleaner, Engine
(Engine Air Cleaner Filter)............................. 334Air Conditioner Maintenance........................ 335Air Conditioner Refrigerant.................. 335, 336Air Conditioner System................................. 335Air Conditioning Filter..............................82, 336Air Conditioning, Operating Tips....................... 82Air Filter........................................................ 334Air PressureTires......................................................... 363AlarmArm The System.......................................... 22Disarm The System..................................... 22Security Alarm.......................................... 126All Wheel DriveTowing...................................................... 326All Wheel Drive (AWD)................................... 144Alterations/ModificationsVehicle......................................................... 10Antifreeze (Engine Coolant)................. 342, 381Disposal................................................... 344Anti-Lock Brake System (ABS)...................... 234Anti-Lock Warning Light................................ 126Ashtray............................................................. 92Assist, Hill Start............................................. 238Audio Jack........................................................ 87
Audio Systems (Radio).................................. 188Auto Up Power Windows..................................94Automatic Dimming Mirror...............................57Automatic Headlights.......................................65Automatic Temperature Control (ATC)..............81Automatic Transaxle..................................... 139Automatic Transmission................................ 141Adding Fluid..................................... 346, 383Fluid And Filter Change............................. 346Fluid Change............................................. 346Fluid Level Check............................. 345, 346Fluid Type........................................ 346, 383Special Additives...................................... 345AutoPark....................................................... 133AUX Cord..........................................................87Auxiliary Electrical Outlet (Power Outlet)..........89AWDTowing...................................................... 326Axle Lubrication............................................ 383
B
Back-Up Camera........................................... 171Battery................................................. 123, 332Charging System Light.............................. 123Jump Starting........................................... 318Keyless Key Fob Replacement....................15

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