2021 CHRYSLER PACIFICA Head rest

GETTING TO KNOW YOUR VEHICLE47
(Continued)
8. Readjust the front seat as needed, and
replace the floor mat (if equipped).
POWER ADJUSTMENT (FRONT SEATS) —
I
F EQUIPPED
Some models may be equipped with eight-way
power seats for the driver and front passenger. The
power seat switches are located on the outboard
side of the seat. The switches control the
movement of the seat cushion and the seatback.
Driver Power Seat Switches

Adjusting The Seat Forward Or Rearward
The seat can be adjusted both forward and
rearward by using the seat switch. The seat will
move in the direction of the switch. Release the
switch when the desired position has been
reached.
Adjusting The Seat Up Or Down
The height of the seats can be adjusted up or
down. Pull upward or push downward on the rear of
seat switch, the seat will move in the direction of
the switch. Release the switch when the desired
position has been reached.
WARNING!
In a collision, you or others in your vehicle
could be injured if seats are not properly
latched to their floor attachments. Always be
sure the seats are fully latched.
Sitting in a seat with the head restraint in its
lowered position could result in serious injury
or death in a collision. Always make sure the
head restraints are in their upright positions
when the seat is to be occupied.
1 — Seat Switch
2 — Seatback Switch
3 — Lumbar Switch
WARNING!
Adjusting a seat while driving may be
dangerous. Moving a seat while driving could
result in loss of control which could cause a
collision and serious injury or death.
Seats should be adjusted before fastening the
seat belts and while the vehicle is parked.
Serious injury or death could result from a
poorly adjusted seat belt.
Do not ride with the seatback reclined so that
the shoulder belt is no longer resting against
your chest. In a collision you could slide under
the seat belt, which could result in serious
injury or death.
CAUTION!
Do not place any article under a power seat or
impede its ability to move as it may cause
damage to the seat controls. Seat travel may
become limited if movement is stopped by an
obstruction in the seat's path.
WARNING!
2

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50GETTING TO KNOW YOUR VEHICLE
Third Row Power Stow ‘n Go Seat —
If Equipped
A one-touch power folding seat switch is located in
the right rear trim panel as part of a switch bank.
NOTE:The third row outboard seat belts may interfere
with the power folding of the seat. Place the seat
belt webbing behind the stow clip before stowing or
opening the seat. When the seat is in the desired
position, remove the webbing from the stow clip so
that it is ready for use. Never leave the seat belt in
the stow clip when it is used to restrain an
occupant.
NOTE:
The outer head restraints will lower automati -
cally as necessary when the power seat begins
to move.
The center head restraint raises and lowers
manually but will not lower automatically.
The head restraint can also be lowered manu -
ally using the pull strap located at the back of
the seat Ú page 55.
The switch is only functional when the liftgate is
open and the vehicle is in PARK.
The rear switch bank allows multiple power folding
and unfolding positions for the third row seats. Left and right third row seats can be folded
individually or together. The third row power folding
seat adjusts to the following positions using the
switch bank located on the left rear trim panel:

Rear Panel Power Switch Bank

To move the selected seat(s) to the normal
(seated) position, push and release the “Normal”
button. The seat will automatically stop when the
Normal position is reached.
To move the selected seat(s) to the stow position,
push and release the “Stow” button. The seat will
automatically stop when the Stow position is
reached. To move the selected seat(s) back in the forward or
reverse direction, push and hold the “Fold
Forward/Back” button. Release the button when
the desired position is reached.
NOTE:

1. Disconnect the center shoulder belt from the
mini-buckle before attempting to fold/stow
the power third row seats.

2. Before pushing the “Normal” or “Stow” button, place the outboard seat belt webbing behind
the stow clips, located on the rear trim panel.
When the seat reaches the desired position,
remove the webbing from the clip so it is ready
for use to restrain an occupant.

Seat Belt Stowage Clip

1 — Open To Normal
2 — Stow
3 — Fold Forward/Rearward
4 — Right/Left Seats/Both Seats

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52GETTING TO KNOW YOUR VEHICLE
NOTE:Once a heat setting is selected, heat will be felt
within two to five minutes.
When the HI-level setting is selected, the heater
will provide a boosted heat level during the initial
stages of operation. Then, the heat output will drop
to the normal HI-level. The level of heat selected
will stay on until the operator changes it.
VENTILATED SEATS — IF EQUIPPED
Located in the first row seat cushions are small
fans that draw the air from the passenger
compartment and move air through fine
perforations in the seat cover to help keep the
driver and front passenger cooler in higher
ambient temperatures. The fans operate at two
speeds, HI and LO.
The front ventilated seats control buttons are
located in the touchscreen.
Press the ventilated seat button once to
choose HI.
Press the ventilated seat button a second
time to choose LO.
Press the ventilated seat button a third time
to turn the ventilated seat off.
NOTE:The engine must be running for the ventilated
seats to operate.
For information on use with the Remote Start
system, see Úpage 21.
ADJUSTABLE ARMREST
(FRONT SEATS) — IF EQUIPPED
Your vehicle may be equipped with adjustable
armrests on the front seats. The armrest can be
adjusted up or down.
To adjust the armrest height, push and hold the
button while moving the armrest to the desired
position. Release the button to lock the armrest
into place.

Adjustable Armrest Adjustment Button

PLASTIC GROCERY BAG RETAINER
H
OOKS
Retainer hooks which will hold plastic grocery bag
handles are built into the seatbacks of the second
row rear seats, and if equipped, the backs of the
front row seats. The floor supports the partial
weight of the bagged goods.
HEAD RESTRAINTS
Head restraints are designed to reduce the risk of
injury by restricting head movement in the event of
a rear impact. Head restraints should be adjusted
so that the top of the head restraint is located
above the top of your ear.
WARNING!
All occupants, including the driver, should not
operate a vehicle or sit in a vehicle’s seat until
the head restraints are placed in their proper
positions in order to minimize the risk of neck
injury in the event of a crash.
Head restraints should never be adjusted
while the vehicle is in motion. Driving a vehicle
with the head restraints improperly adjusted
or removed could cause serious injury or
death in the event of a collision.

21_RUP_OM_EN_USC_t.book Page 52

GETTING TO KNOW YOUR VEHICLE53
Head Restraints — Front Seats
The front driver and passenger seats are equipped
with four-way head restraints.
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint, push
the adjustment button, located at the base of the
head restraint, and push downward. The front
head restraints are also adjustable forward and
rearward. To tilt forward, pull the top of the head
restraint toward the front of the vehicle to the
desired position. To adjust the head restraint
rearward, continue pulling forward on the top of
the head restraint to the furthest forward position
and the head restraint will return to the upright
position.
NOTE:To remove the head restraint, raise it as far as it
can go. Then, push the release button and the
adjustment button at the base of each post while
pulling the head restraint up. Seatback angle may
need to be adjusted to fully remove the head
restraint. To reinstall the head restraint, put the
head restraint posts into the holes and push
downward. Then, adjust the head restraint to the
appropriate height.
Front Head Restraint
Normal Position Forward Adjustment

1 — Release Button
2 — Adjustment Button
WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occupant
compartment.
ALL the head restraints MUST be reinstalled in
the vehicle to properly protect the occupants.
Follow the reinstallation instructions above
prior to operating the vehicle or occupying
a seat.
2

21_RUP_OM_EN_USC_t.book Page 53

54GETTING TO KNOW YOUR VEHICLE
Head Restraints — Second Row Quad
Seats
The second row outboard head restraints, as well
as the removable 8th passenger seat (if equipped),
may have adjustable head restraints.
NOTE:If equipped with Stow ‘n Go seating, the head
restraints are non-adjustable and non-removable.
Do not pull on non-adjustable head restraints
when folding the seat.
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint, push
the adjustment button, located at the base of the
head restraint, and push downward.
To remove the head restraint, raise it as far as it
can go. Then, push the release button and the
adjustment button at the base of each post while
pulling the head restraint up. Seatback angle may
need to be adjusted to fully remove the head
restraint. To reinstall the head restraint, put the
head restraint posts into the holes and push
downward. Then, adjust the head restraint to the
appropriate height.
Head Restraints — Second Row Bench
The second row bench seat is equipped with
adjustable head restraints.
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint, push
the adjustment button, located at the base of the
head restraint, and push downward.

Bench Seat Head Restraint
To remove the head restraint, raise it as far as it
can go. Then, push the release button and the
adjustment button at the base of each post while
pulling the head restraint up. Seatback angle may
need to be adjusted to fully remove the head
restraint. To reinstall the head restraint, put the
head restraint posts into the holes and push
downward. Then, adjust the head restraint to the
appropriate height.
NOTE:For information on child restraint tethering
Ú
page 250.
1 — Release Button
2 — Adjustment Button
WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head restraints
in a location outside the occupant compart
-
ment.
ALL the head restraints MUST be reinstalled in
the vehicle to properly protect the occupants.
Follow the reinstallation instructions above
prior to operating the vehicle or occupying a
seat.

21_RUP_OM_EN_USC_t.book Page 54

GETTING TO KNOW YOUR VEHICLE55
Head Restraints — Third Row
The outboard head restraints can be manually
folded forward for improved rearward visibility. Pull
the release strap to fold them forward.

Release Straps

NOTE:
The head restraints must be raised manually
when occupying the third row.
Do not fold if there are passengers seated in the
third row seats.
The head restraint in the center position can be
raised and lowered for tether routing or height
adjustment Ú page 250.
NOTE:To remove the center head restraint, raise it as far
as it can go. Then, push the release button and the
adjustment button at the base of each post while
pulling the head restraint up. To reinstall the head
restraint, put the head restraint posts into the
holes and push downward. Then, using the
adjustment button, adjust the head restraint to the
appropriate height.

Adjustment Button
POWER FOLDING THIRD ROW HEAD
RESTRAINTS — IF EQUIPPED
For improved visibility, the third row outboard head
restraints can be folded using the Uconnect
system.
Press the “Controls” button located on the bottom
of the Uconnect display (if your vehicle is equipped
with a Uconnect 5 radio, select “Vehicle” and then
“Controls”).Press the Head Restraint Fold button to
power fold the third row head restraints.
NOTE:
The head restraints can be folded downward
using the Head Restraint button or using the
manual release strap. The head restraints must
be raised manually when occupying the third
row.
Do not fold if there are passengers seated in the
third row seats.
WARNING!
ALL the head restraints MUST be reinstalled in
the vehicle to properly protect the occupants.
Follow the reinstallation instructions above prior
to operating the vehicle or occupying a seat.
2

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144STARTING AND OPERATING
In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK, if possible. If not, shift the transmission to NEUTRAL.
3. Push and hold the ignition switch until the engine turns off.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the
transmission will return to normal operation.
NOTE:Even if the transmission can be reset, we
recommend that you visit an authorized dealer at
your earliest possible convenience. An authorized
dealer has diagnostic equipment to assess the
condition of your transmission. If the transmission
cannot be reset, authorized dealer service is
required.
Torque Converter Clutch
A feature designed to improve fuel economy has
been included in the automatic transmission on
your vehicle. A clutch within the torque converter
engages automatically at calibrated speeds. This
may result in a slightly different feeling or response
during normal operation in the upper gears. When the vehicle speed drops or during some
accelerations, the clutch automatically
disengages.
NOTE:The torque converter clutch will not engage until
the engine and/or transmission is warm (usually
after 1 to 3 miles [2 to 5 km] of driving). Because
the engine speed is higher when the torque
converter clutch is not engaged, it may seem as if
the transmission is not shifting properly when the
vehicle is cold. This is normal. The torque converter
clutch will function normally once the powertrain is
sufficiently warm.
ALL-WHEEL DRIVE (AWD) — IF EQUIPPED
This feature provides on-demand All-Wheel Drive
(AWD). The system is automatic with no driver
inputs or additional driving skills required. Under
normal driving conditions, the front wheels provide
most of the traction. If the front wheels begin to
lose traction, power is shifted automatically to the
rear wheels. The greater the front wheel traction
loss, the greater the power transfer to the rear
wheels.
Additionally, on dry pavement under heavy throttle
input (where one may have no wheel spin), torque
will be sent to the rear in a pre-emptive effort to
improve vehicle launch and performance
characteristics.
ACTIVE NOISE CANCELLATION
Your vehicle is equipped with an Active Noise
Cancellation System. This system is designed to
address exhaust and engine noise. The system
relies on four microphones embedded in the
headliner, which monitor exhaust and engine
noise, and assists an onboard frequency
generator, which creates counteracting sound
waves in the audio system’s speakers. This helps
keep the vehicle quiet at idle and during drive.
POWER STEERING
The electric power steering system will provide
increased vehicle response and ease of
maneuverability. The power steering system
adapts to different driving conditions.
CAUTION!
All wheels must have the same size and type
tires. Unequal tire sizes must not be used.
Unequal tire size may cause failure of the power
transfer unit.
WARNING!
Continued operation with reduced assist could
pose a safety risk to yourself and others. Service
should be obtained as soon as possible.

21_RUP_OM_EN_USC_t.book Page 144

SAFETY245
It is unsafe to test the FCW system. To prevent
such misuse of the system, after four Active
Braking events within a key cycle, the Active
Braking portion of FCW will be deactivated until
the next key cycle.
The FCW system is intended for on-road use
only. If the vehicle is taken off-road, the FCW
system should be deactivated to prevent unnec -
essary warnings to the surroundings.
Turning FCW On Or Off
The Forward Collision menu setting is located in
the Uconnect settings.
NOTE:The default status of FCW is “on”, this allows the
system to warn you of a possible collision with the
vehicle in front of you. Changing the FCW status to “off” deactivates the
system, so no warning or active braking will be
available in case of a possible collision.
NOTE:
The FCW system state is kept in memory from
one key cycle to the next. If the system is turned
off, it will remain off when the vehicle is
restarted.
FCW can work in conjunction with the KeySense
function of the vehicle (if equipped)
Ú
page 115.
FCW Braking Status And Sensitivity
The FCW Sensitivity and Active Braking status are
programmable through the Uconnect system
Úpage 189.
The default sensitivity of FCW is the “Medium”
setting and the system status is “Warning &
Braking”. This allows the system to warn the driver
of a possible collision with the vehicle in front using
audible/visual warnings and it applies
autonomous braking.
By changing the FCW status setting to "Far", the
system provides possible collision warnings on
objects farther away. This results in earlier
warnings and provides the most reaction time to
avoid possible collisions By changing the FCW status setting to "Near", the
system provides possible collision warnings on
objects closer to the vehicle. This results in later
warnings and provides less reaction time than the
"Far" and "Medium" settings, which allows for a
more dynamic driving experience.
NOTE:
Changing the FCW status to “Only Warning”
prevents the system from providing limited
active braking, or additional brake support if the
driver is not braking adequately in the event of
a potential frontal collision, but maintains the
audible and visual warnings.
Changing the FCW status to “Off” prevents the
system from providing autonomous braking, or
additional brake support if the driver is not
braking adequately in the event of a potential
frontal collision.
The system will retain the last setting selected
by the driver after ignition shut down.
FCW may not react to irrelevant objects such as
overhead objects, ground reflections, objects
not in the path of the vehicle, stationary objects
that are far away, oncoming traffic, or leading
vehicles with the same or higher rates of speed.
FCW will be disabled like ACC, with the
unavailable screens.
WARNING!
Forward Collision Warning (FCW) is not intended
to avoid a collision on its own, nor can FCW
detect every type of potential collision. The driver
has the responsibility to avoid a collision by
controlling the vehicle via braking and steering.
Failure to follow this warning could lead to
serious injury or death.
6

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