2021
PACIFICA
2021 Pacifica
OWNER’S MANUAL©2021 FCA US LLC. All Rights Reserved. Tous droits réservés. Chrysler is a registered trademark of FCA US LLC or FCA Canada Inc., used under license. Chrysler est une marque déposée de FCA US LLC ou FCA Canada Inc., utilisée sous le permis. App Store is a registered trademark of Apple Inc. Google Play Store is a registered trademark of Google.Fourth Edition V1 21_RUP_OM_EN_USC
SCAN FOR THE MOST UP-TO-DATE OWNER’S MANUAL, RADIO AND WARRANTY BOOKS
owners.mopar.ca
CanadaU. S.
mopar.com/om
Whether it’s providing information about specific product features, taking a tour through your vehicle’s heritage, knowing what steps to take following an accident or
scheduling your next appointment, we know you’ll find the app an important extension of your Chrysler brand vehicle. Simply download the app, select your make
and model and enjoy the ride. To get this app, go directly to the App Store® or Google Play® Store and enter the search keyword “Chrysler” (U.S. residents only).
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor vehicle can
expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to
the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure,
avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area
and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may also include a
description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and equipment described in this manual that
are not on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or make additions to or improvements to its products without imposing
any obligation upon itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/ Uconnect manuals and Warranty
Booklet can be found by visiting the website on the back cover.
U.S. Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling 1-800-247-9753 or by
contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet or purchase a replacement
kit by calling 1-800-387-1143 or by contacting your dealer.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and personal injury.
FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the road. Use of any electrical devices,
such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious
accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you find yourself unable to devote your full attention to vehicle
operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or texting while driving. It is always the driver’s
responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Chrysler brand vehicle and to provide a convenient reference source for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information, visit mopar.com/om (U.S.), owners.mopar.ca (Canada) or your local Chrysler
brand dealer.
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol
levels far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend
or use public transportation.
DRIVING AND ALCOHOL
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your
judgment is impaired when you have been drinking. Never drink and then drive.
WARNING!
6
Accessing The System From The
Uconnect Theater Rear Screens .................. 215
Pairing The Remote ....................................... 216
Unpairing The Remote .................................. 216
Media Sources............................................... 216
Uconnect Theater Remote Control............... 217
Uconnect Theater Home Screen And
Controls .......................................................... 218
Play A DVD/Blu-ray™ Or USB Media
File From Uconnect System .......................... 219
Disc Menu ...................................................... 220 Blu-ray™ Controls – Disc-Specific
Functions ....................................................... 221
Uconnect Theater Apps................................. 221Using The Rear Video USB Port .................... 223Play Video Games.......................................... 223
Headphones Operation ................................. 223Display Settings ............................................. 225
Listening To Audio With The Screen
Closed ............................................................ 225
Rear Climate Controls ................................... 225Accessibility — If Equipped............................ 227
Wireless Streaming — If Equipped ............... 227
BD And DVD Region Codes ........................... 229
Product Agreement ....................................... 231
FCC/IC Regulatory Notices ........................... 233 RADIO OPERATION AND MOBILE PHONES ..... 233
Regulatory And Safety Information .............. 233
SAFETY
SAFETY FEATURES .............................................. 234 Anti-Lock Brake System (ABS) ..................... 234
Electronic Brake Control (EBC) System ...... 235
AUXILIARY DRIVING SYSTEMS.......................... 240
Blind Spot Monitoring (BSM) —
If Equipped..................................................... 240Forward Collision Warning (FCW) With
Mitigation — If Equipped ............................... 244
Tire Pressure Monitoring System
(TPMS)............................................................ 247
OCCUPANT RESTRAINT SYSTEMS ................... 250
Occupant Restraint Systems Features ........ 250
Important Safety Precautions ...................... 250Seat Belt Systems ........................................ 251Supplemental Restraint Systems (SRS) ...... 261Child Restraints ............................................ 275 SAFETY TIPS ........................................................ 291
Transporting Passengers.............................. 291
Transporting Pets ....................................... 292
Safety Checks You Should Make
Inside The Vehicle ........................................ 292
Periodic Safety Checks You Should
Make Outside The Vehicle ............................ 293
Exhaust Gas ............................................... 294Carbon Monoxide Warnings ...................... 294
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ......................... 295
ASSIST AND SOS MIRROR — IF EQUIPPED ..... 295
JACKING AND TIRE CHANGING —
IF EQUIPPED ......................................................... 298 Preparations For Jacking ............................. 299Jack And Spare Tire Location ....................... 299
Equipment Removal ..................................... 299Jacking Instructions ..................................... 301Road Tire Installation .................................... 304
Portable Air Compressor —
If Equipped .................................................... 305
Return Inflatable Spare Tire ........................ 306
21_RUP_OM_EN_USC_t.book Page 6
GETTING TO KNOW YOUR VEHICLE17
Start Up Display Features
Unique splash screen graphic
Telltale illuminated
After unique splash screen, and after stored
messages are cycled, then start-up KeySense
messages (Range & Max Speed) are displayed
The following features are always enabled when
this key is in use:
Entertainment audio muted if front occupied
seat belts are not fastened
Consistent seat belt unfastened chime
Maximum radio volume limited to 15 out of 39
Daytime Running Lights
Headlights On With Wipers
Rain Sensing Wipers
Automatic High Beams
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed or
activated. Operation is automatic, regardless of
whether the vehicle is locked or unlocked. The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation. Therefore,
only key fobs that are programmed to the vehicle
can be used to start and operate the vehicle. The
system cannot reprogram a key fob obtained from
another vehicle.
After placing the ignition switch in the ON/RUN
position, the Vehicle Security Light will turn on for
three seconds for a bulb check. If the light remains
on after the bulb check, it indicates that there is a
problem with the electronics. In addition, if the light
begins to flash after the bulb check, it indicates
that someone attempted to start the engine with
an invalid key fob. In the event that a valid key fob
is used to start the engine but there is an issue
with the vehicle electronics, the engine will start
and shut off after two seconds.
If the Vehicle Security Light turns on during normal
vehicle operation (vehicle running for longer than
10 seconds), it indicates that there is a fault in the
electronics. Should this occur, have the vehicle
serviced as soon as possible by an authorized
dealer.
All of the key fobs provided with your new vehicle
have been programmed to the vehicle electronics
Ú
page 387.
IGNITION SWITCH
KEYLESS ENTER ‘N GO™ IGNITION
If applicable, refer to the “Hybrid Supplement”
for additional information.
This feature allows the driver to operate the
ignition switch with the push of a button as long as
the key fob is in the passenger compartment.
The START/STOP ignition button has four
operating positions; three of which are labeled and
will illuminate when in position. The three positions
are OFF, ACC, and ON/RUN. The fourth position is
START. During START, RUN will illuminate.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket Remote Start
systems. Use of these systems may result in
vehicle starting problems and loss of security
protection.
2
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GETTING TO KNOW YOUR VEHICLE31
The heated steering wheel control button is
located within the Uconnect system.
Press the heated steering wheel button once
to turn the heating element on.
Press the heated steering wheel button a
second time to turn the heating element off.
NOTE:The engine must be running for the heated
steering wheel to operate.
For information on use with the Remote Start
system, see Ú page 21.
DRIVER MEMORY SETTINGS — IF EQUIPPED
This feature allows the driver to save up to two
different memory profiles for easy recall through a
memory switch. Each memory profile saves
desired position settings for the following features:
Driver’s seat
Easy Entry/Exit seat operation (if equipped)
Power steering wheel position (if equipped)
Side mirrors (if equipped)
A set of desired radio station presets
NOTE:
Your vehicle is equipped with two key fobs, each
can be linked to either memory position 1 or 2.
If your vehicle is equipped with a Uconnect 5
radio, memory settings will be linked to the
driver profiles in the radio, in addition to several
other features (radio presets, home screens,
settings, navigation, phone, etc.) Ú page 189.
The Driver Memory Settings switch is located on
the driver door, next to the door handle, and
consists of three buttons:
The set (S) button, which is used to activate the
memory save function.
The (1) and (2) buttons which are used to recall
either of two saved memory profiles.
Driver Memory Switch
PROGRAMMING THE MEMORY FEATURE
To create a new memory profile, perform the
following:
NOTE:Saving a new memory profile will erase the
selected profile from memory.
1. Place the vehicle’s ignition in the ON/RUN
position (do not start the engine).
2. Adjust all memory profile settings to desired preferences (i.e., driver’s seat, outside mirrors
and radio station presets).
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic illness,
diabetes, spinal cord injury, medication,
alcohol use, exhaustion, or other physical
conditions must exercise care when using the
steering wheel heater. It may cause burns
even at low temperatures, especially if used
for long periods.
Do not place anything on the steering wheel
that insulates against heat, such as a blanket
or steering wheel covers of any type and mate -
rial. This may cause the steering wheel heater
to overheat.
1 — Memory Profile Button 1
2 — Memory Profile Button 2
3 — Set Button
2
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32GETTING TO KNOW YOUR VEHICLE
3. Push the set (S) button on the memory switch, and then push the desired memory button (1
or 2) within five seconds. The instrument
cluster display will show which memory
position has been set.
NOTE:Memory profiles can be set without the vehicle in
PARK.
LINKING AND UNLINKING THE KEY FOB
T
O MEMORY
Your key fob can be programmed to recall one of
two saved memory profiles.
NOTE:
Before programming your key fob you must select
the “Personal Settings Linked to Key Fob” feature
through the Uconnect Settings Ú page 189.
To program your key fob, perform the following:
1. Place the vehicle’s ignition in the OFF position.
2. Select a desired memory profile 1 or 2.
3. Once the profile has been recalled, push and release the set (S) button on the memory
switch.
4. Push and release button (1) or (2) accordingly. “Memory Profile Set” (1 or 2) will display in the
instrument cluster. 5. Push and release the lock button on the key
fob within 10 seconds.
NOTE:Your key fob can be unlinked from your memory
settings by pushing the set (S) button, and then,
within 10 seconds, pushing the unlock button on
the key fob.
MEMORY POSITION RECALL
NOTE:
The vehicle speed must be less than or equal to
5 mph (8 km/h) to recall memory positions. If a
recall is attempted when the vehicle speed is
greater than 5 mph (8 km/h), a message will be
displayed in the instrument cluster display.
If your vehicle is equipped with a Uconnect 5
radio, the memory settings can be linked to
driver profiles on the radio. Changing driver
profiles will also recall the linked memory
settings if the conditions are met Ú page 189.
To recall the memory settings for driver one or two,
push the desired memory button (1 or 2) on the
driver's door or the unlock button on the key fob
linked to the desired memory position.
A recall can be cancelled by pushing any of the
memory buttons on the driver's door during a recall
(S, 1, or 2). When a recall is cancelled, the driver's
seat stops moving. A delay of one second will occur
before another recall can be selected.
NOTE:Pushing the mirror adjust switch will cancel the
memory mirror recall.
SEATS
Seats are a part of the Occupant Restraint system
of the vehicle.
WARNING!
It is dangerous to ride in a cargo area, inside
or outside of a vehicle. In a collision, people
riding in these areas are more likely to be seri -
ously injured or killed.
Do not allow people to ride in any area of your
vehicle that is not equipped with seats and
seat belts. In a collision, people riding in these
areas are more likely to be seriously injured or
killed.
Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
21_RUP_OM_EN_USC_t.book Page 32
GETTING TO KNOW YOUR VEHICLE49
(Continued)
When enabled in Uconnect Settings, Easy Entry
and Easy Exit positions are stored in each memory
setting profile Ú
page 31.
NOTE:The Easy Entry/Easy Exit feature can be enabled or
disabled through the programmable features in
the instrument cluster display Ú page 113.
POWER ADJUSTMENT (REAR SEATS) —
I
F EQUIPPED
Third Row Power Recline — If Equipped
The power recline feature, located on the trim
panel next to the seat, adjusts the seatback angle
forward/rearward for occupant comfort. Reclining The Seatback
The angle of the seatback can be adjusted forward
or rearward. Push and hold the forward or rearward
button, the seat will move in the direction of the
button push. Release the button when the desired
position is reached.
Third Row Power Seat Switch
NOTE:If your vehicle is equipped with a Uconnect 5
Radio, the third row power recline buttons can be
locked out using the Third Row Lockout setting
within Uconnect Settings Ú page 189.
WARNING!
Adjusting a seat while driving may be
dangerous. Moving a seat while driving could
result in loss of control which could cause a
collision and serious injury or death.
Seats should be adjusted before fastening the
seat belts and while the vehicle is parked.
Serious injury or death could result from a
poorly adjusted seat belt.
Do not ride with the seatback reclined so that
the shoulder belt is no longer resting against
your chest. In a collision you could slide under
the seat belt, which could result in serious
injury or death.
Do not place the seat belt webbing behind the
third row stow clip when using the seat belt to
restrain an occupant. The seat belt will not be
positioned properly on the occupant and they
could be more seriously injured in an accident
as a result.
CAUTION!
Do not place any article under a power seat or
impede its ability to move as it may cause
damage to the seat controls. Seat travel may
become limited if movement is stopped by an
obstruction in the seat's path.
WARNING!
2
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GETTING TO KNOW YOUR VEHICLE55
Head Restraints — Third Row
The outboard head restraints can be manually
folded forward for improved rearward visibility. Pull
the release strap to fold them forward.
Release Straps
NOTE:
The head restraints must be raised manually
when occupying the third row.
Do not fold if there are passengers seated in the
third row seats.
The head restraint in the center position can be
raised and lowered for tether routing or height
adjustment Ú page 250.
NOTE:To remove the center head restraint, raise it as far
as it can go. Then, push the release button and the
adjustment button at the base of each post while
pulling the head restraint up. To reinstall the head
restraint, put the head restraint posts into the
holes and push downward. Then, using the
adjustment button, adjust the head restraint to the
appropriate height.
Adjustment Button
POWER FOLDING THIRD ROW HEAD
RESTRAINTS — IF EQUIPPED
For improved visibility, the third row outboard head
restraints can be folded using the Uconnect
system.
Press the “Controls” button located on the bottom
of the Uconnect display (if your vehicle is equipped
with a Uconnect 5 radio, select “Vehicle” and then
“Controls”).Press the Head Restraint Fold button to
power fold the third row head restraints.
NOTE:
The head restraints can be folded downward
using the Head Restraint button or using the
manual release strap. The head restraints must
be raised manually when occupying the third
row.
Do not fold if there are passengers seated in the
third row seats.
WARNING!
ALL the head restraints MUST be reinstalled in
the vehicle to properly protect the occupants.
Follow the reinstallation instructions above prior
to operating the vehicle or occupying a seat.
2
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