2021 CHRYSLER PACIFICA HYBRID service

250SAFETY
Once the system receives the updated tire
pressures, the system will automatically update,
the pressure values in the graphic display in the
instrument cluster will return to their original color,
and the TPMS Warning Light will turn off. The
vehicle may need to be driven for up to 20 minutes
above 15 mph (24 km/h) in order for the TPMS to
receive this information.
TPMS DEACTIVATION — IF EQUIPPED
The Tire Pressure Monitoring System (TPMS) can
be deactivated if replacing all four wheel and tire
assemblies (road tires) with wheel and tire
assemblies that do not have TPMS sensors, such
as when installing winter wheel and tire
assemblies on your vehicle.
To deactivate the TPMS, first, replace all four wheel
and tire assemblies (road tires) with tires not
equipped with Tire Pressure Monitoring System
(TPMS) sensors. Then, drive the vehicle for
20 minutes above 15 mph (24 km/h). The TPMS
will chime, the TPMS Warning Light will flash on
and off for 75 seconds and then remain on. The
instrument cluster will display the “SERVICE TPM
SYSTEM” message and then display dashes (--) in
place of the pressure values. Beginning with the next ignition cycle, the TPMS
will no longer chime or display the “SERVICE TPM
SYSTEM” message in the instrument cluster but
dashes (--) will remain in place of the pressure
values.
To reactivate the TPMS, replace all four wheel and
tire assemblies (road tires) with tires equipped with
TPMS sensors. Then, drive the vehicle for up to
20 minutes above 15 mph (24 km/h). The TPMS
will chime, the TPMS Warning Light will flash on
and off for 75 seconds and then turn off. The
instrument cluster will display the “SERVICE TPM
SYSTEM” message and then display pressure
values in place of the dashes. On the next ignition
cycle the "SERVICE TPM SYSTEM" message will no
longer be displayed as long as no system fault
exists.
OCCUPANT RESTRAINT SYSTEMS
Some of the most important safety features in your
vehicle are the restraint systems:
OCCUPANT RESTRAINT SYSTEMS
F
EATURES
Seat Belt Systems
Supplemental Restraint Systems (SRS) Air Bags
Child Restraints
Some of the safety features described in this
section may be standard equipment on some
models, or may be optional equipment on others. If
you are not sure, ask an authorized dealer.
IMPORTANT SAFETY PRECAUTIONS
Please pay close attention to the information in
this section. It tells you how to use your restraint
system properly, to keep you and your passengers
as safe as possible.
Here are some simple steps you can take to
minimize the risk of harm from a deploying air bag:

1. Children 12 years old and under should always ride buckled up in the rear seat of a
vehicle with a rear seat.

2. A child who is not big enough to wear the vehicle seat belt properly must be secured in
the appropriate child restraint or
belt-positioning booster seat in a rear seating
position Ú page 275.

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SAFETY251
3. If a child from 2 to 12 years old (not in a rear-facing child restraint) must ride in the
front passenger seat, move the seat as far
back as possible and use the proper child
restraint Ú page 275.
4. Never allow children to slide the shoulder belt behind them or under their arm.
5. You should read the instructions provided with your child restraint to make sure that you are
using it properly.
6. All occupants should always wear their lap and shoulder belts properly.
7. The driver and front passenger seats should be moved back as far as practical to allow the
front air bags room to inflate.
8. Do not lean against the door or window. If your vehicle has side air bags, and deployment
occurs, the side air bags will inflate forcefully
into the space between occupants and the
door and occupants could be injured.
9. If the air bag system in this vehicle needs to be modified to accommodate a disabled person,
see Úpage 384 for customer service contact
information.
SEAT BELT SYSTEMS
Buckle up even though you are an excellent driver,
even on short trips. Someone on the road may be
a poor driver and could cause a collision that
includes you. This can happen far away from home
or on your own street.
Research has shown that seat belts save lives, and
they can reduce the seriousness of injuries in a
collision. Some of the worst injuries happen when
people are thrown from the vehicle. Seat belts
reduce the possibility of ejection and the risk of
injury caused by striking the inside of the vehicle.
Everyone in a motor vehicle should be belted at all
times.
Enhanced Seat Belt Use Reminder System
(BeltAlert)
Driver And Passenger BeltAlert — If Equipped
BeltAlert is a feature intended to remind the
driver and outboard front seat passenger (if
equipped with outboard front passenger seat
BeltAlert) to buckle their seat belts. The BeltAlert
feature is active whenever the ignition switch is in
the START or ON/RUN position.
Initial Indication
If the driver is unbuckled when the ignition switch
is first in the START or ON/RUN position, a chime
will signal for a few seconds. If the driver or
outboard front seat passenger (if equipped with
outboard front passenger seat BeltAlert) is
unbuckled when the ignition switch is first in the
START or ON/RUN position the Seat Belt Reminder
Light will turn on and remain on until both outboard
front seat belts are buckled. The outboard front
passenger seat BeltAlert is not active when an
outboard front passenger seat is unoccupied.
WARNING!
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious injury
to a child 12 years or younger, including a
child in a rear-facing child restraint.
Never install a rear-facing child restraint in the
front seat of a vehicle. Only use a rear-facing
child restraint in the rear seat. If the vehicle
does not have a rear seat, do not transport a
rear-facing child restraint in that vehicle.
6

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260SAFETY
Seat Belt Park Stitch — If Equipped
The rear outboard seat belts may be equipped with
a park stitch to raise the latch plate for easier
access to occupants. If the park stitch interferes
with the tight installation of a child restraint, slide
the latch plate over the stitching to shorten the lap
portion of the belt and install the car seat normally.
When the car seat is removed from the vehicle,
slide the latch plate above the park stitch to enable
occupants to latch the seat belt securely.
Seat Belt Park Stitch Location

Third Row Stow Clip — If Equipped
Your vehicle may be equipped with a stow clip on
the lower trim behind the third row. This clip is used
to hold the seat belt out of the path of the power
folding third row seat. Only place the seat belt
webbing in this clip while folding and opening the
seat. Do not leave the webbing behind the clip
when using the belt to restrain an occupant.

Third Row Stow Clip

WARNING!
The seat belt assembly must be replaced if the
switchable Automatic Locking Retractor (ALR)
feature or any other seat belt function is not
working properly when checked according to
the procedures in the Service Manual.
Failure to replace the seat belt assembly
could increase the risk of injury in collisions.
Do not use the Automatic Locking Mode to
restrain occupants who are wearing the seat
belt or children who are using booster seats.
The locked mode is only used to install
rear-facing or forward-facing child restraints
that have a harness for restraining the child.
WARNING!
Do not place the seat belt webbing behind the
third row stow clip when using the seat belt to
restrain an occupant. The seat belt will not be
positioned properly on the occupant and they
could be more seriously injured in an accident
as a result.

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SAFETY261
SUPPLEMENTAL RESTRAINT SYSTEMS
(SRS)
Some of the safety features described in this
section may be standard equipment on some
models, or may be optional equipment on others. If
you are not sure, ask an authorized dealer.
The air bag system must be ready to protect you in
a collision. The Occupant Restraint Controller
(ORC) monitors the internal circuits and
interconnecting wiring associated with the
electrical Air Bag System Components. Your
vehicle may be equipped with the following Air Bag
System Components:
Air Bag System Components
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Knee Impact Bolsters
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Supplemental Knee Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
Seat Track Position Sensors
Occupant Classification System
Air Bag Warning Light
The Occupant Restraint Controller (ORC)
monitors the readiness of the electronic
parts of the air bag system whenever the
ignition switch is in the START or ON/RUN
position. If the ignition switch is in the OFF position
or in the ACC position, the air bag system is not on
and the air bags will not inflate.
The ORC contains a backup power supply system
that may deploy the air bag system even if the
battery loses power or it becomes disconnected
prior to deployment. The ORC turns on the Air Bag Warning Light in the
instrument panel for approximately four to eight
seconds for a self-check when the ignition switch is
first in the ON/RUN position. After the self-check,
the Air Bag Warning Light will turn off. If the ORC
detects a malfunction in any part of the system, it
turns on the Air Bag Warning Light, either
momentarily or continuously. A single chime will
sound to alert you if the light comes on again after
initial startup.
The ORC also includes diagnostics that will
illuminate the instrument panel Air Bag Warning
Light if a malfunction is detected that could affect
the air bag system. The diagnostics also record the
nature of the malfunction. While the air bag system
is designed to be maintenance free, if any of the
following occurs, have an authorized dealer
service the air bag system immediately.
The Air Bag Warning Light does not come on
during the four to eight seconds when the igni
-
tion switch is first in the ON/RUN position.
The Air Bag Warning Light remains on after the
four to eight-second interval.
The Air Bag Warning Light comes on intermit -
tently or remains on while driving.
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262SAFETY
NOTE:If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant
Restraint Controller (ORC) may also be disabled. In
this condition the air bags may not be ready to
inflate for your protection. Have an authorized
dealer service the air bag system immediately.Redundant Air Bag Warning Light
If a fault with the Air Bag Warning Light is
detected, which could affect the
Supplemental Restraint System (SRS),
the Redundant Air Bag Warning Light will
illuminate on the instrument panel. The
Redundant Air Bag Warning Light will stay on until
the fault is cleared. In addition, a single chime will
sound to alert you that the Redundant Air Bag
Warning Light has come on and a fault has been
detected. If the Redundant Air Bag Warning Light
comes on intermittently or remains on while driving
have an authorized dealer service the vehicle
immediately Ú page 123.
Front Air Bags
This vehicle has front air bags and lap/shoulder
belts for both the driver and front passenger. The
front air bags are a supplement to the seat belt
restraint systems. The driver front air bag is
mounted in the center of the steering wheel. The
passenger front air bag is mounted in the
instrument panel, above the glove compartment.
The words “SRS AIRBAG” or “AIRBAG” are
embossed on the air bag covers.
Front Air Bag/Knee Bolster Locations

WARNING!
Ignoring the Air Bag Warning Light in your
instrument panel could mean you won’t have the
air bag system to protect you in a collision. If the
light does not come on as a bulb check when the
ignition is first turned on, stays on after you start
the vehicle, or if it comes on as you drive, have
an authorized dealer service the air bag system
immediately.
1 — Driver And Passenger Front Air Bags
2 — Driver Knee Impact Bolster/Supplemental
Driver Knee Air Bag
3 — Passenger Knee Impact Bolster/
Supplemental Passenger Knee Air Bag

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268SAFETY
(Continued)The Air Bag Warning Light in the instrument
panel will turn on whenever the OCS is unable to
classify the front passenger seat status. A
malfunction in the OCS may affect the operation of
the air bag system.
If the Air Bag Warning Light does not come on,
or stays on after you start the vehicle, or it comes
on as you drive, take the vehicle to an authorized
dealer for service immediately.
The passenger seat assembly contains critical OCS
components that may affect the Passenger
Advanced Front Air Bag inflation. In order for the
OCS to properly classify the seated weight of a
front seat passenger, the OCS components must
function as designed. Do not make any
modifications to the front passenger seat
components, assembly, or to the seat cover. If the
seat, trim cover, or cushion needs service for any
reason, take the vehicle to an authorized dealer.
Only FCA US LLC approved seat accessories may
be used. The following requirements must be strictly
followed:
Do not modify the front passenger seat
assembly or components in any way.
Do not use prior or future model year seat
covers or cushions not designated by FCA US
LLC for the specific model being repaired.
Always use the correct seat cover and cushion
specified for the vehicle.
Do not replace the seat cover or cushion with an
aftermarket seat cover or cushion.
Do not add a secondary seat cover or mat.
At no time should any Supplemental Restraint
System (SRS) component or SRS related
component or fastener be modified or replaced
with any part except those which are approved
by FCA US LLC.
WARNING!
If a child restraint system, child, small teen
-
ager or adult in the front passenger seat is
seated improperly, the occupant may provide
an output signal to the OCS that is different
from the occupant’s properly seated weight
input. This may result in serious injury or death
in a collision.
Always wear your seat belt and sit properly,
with the seatback in an upright position, your
back against the seatback, sitting upright,
facing forward, in the center of the seat, with
your feet comfortably on or near the floor.
Do not carry or hold any objects (e.g., back -
packs, boxes, etc.) while seated in the front
passenger seat. Holding an object may
provide an output signal to the OCS that is
different than the occupant’s properly seated
weight input, which may result in serious injury
or death in a collision.
Placing an object on the floor under the front
passenger seat may prevent the OCS from
working properly, which may result in serious
injury or death in a collision. Do not place any
objects on the floor under the front passenger
seat.
WARNING!

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SAFETY269
Knee Impact Bolsters
The Knee Impact Bolsters help protect the knees
of the driver and front passenger, and position the
front occupants for improved interaction with the
front air bags.
Supplemental Driver And Front Passenger
Knee Air Bags
This vehicle is equipped with a Supplemental
Driver Knee Air Bag mounted in the instrument
panel below the steering column and a
Supplemental Passenger Knee Air Bag mounted in
the instrument panel below the glove
compartment. The Supplemental Knee Air Bags
provide enhanced protection during a frontal
impact by working together with the seat belts,
pretensioners, and front air bags.
Supplemental Side Air Bags
Supplemental Seat-Mounted Side Air Bags
(SABs)
This vehicle is equipped with Supplemental
Seat-Mounted Side Air Bags (SABs).
Supplemental Seat-Mounted Side Air Bags (SABs)
are located in the outboard side of the front seats.
The SABs are marked with “SRS AIRBAG” or
“AIRBAG” on a label or on the seat trim on the
outboard side of the seats.
The SABs may help to reduce the risk of occupant
injury during certain side impacts, in addition to
the injury reduction potential provided by the seat
belts and body structure.
Front Supplemental Seat-Mounted Side Air Bag

When the SAB deploys, it opens the seam on the
outboard side of the seatback’s trim cover. The
inflating SAB deploys through the seat seam into
the space between the occupant and the door. The
SAB moves at a very high speed and with such a
high force that it could injure occupants if they are
not seated properly, or if items are positioned in
the area where the SAB inflates. Children are at an
even greater risk of injury from a deploying air bag.
WARNING!
Unapproved modifications or service proce-
dures to the passenger seat assembly, its
related components, seat cover or cushion
may inadvertently change the air bag deploy -
ment in case of a frontal collision. This could
result in death or serious injury to the front
passenger if the vehicle is involved in a colli -
sion. A modified vehicle may not comply with
required Federal Motor Vehicle Safety Stan -
dards (FMVSS) and/or Canadian Motor
Vehicle Safety Standards (CMVSS).
If it is necessary to modify the air bag system
for persons with disabilities, contact an autho -
rized dealer.
WARNING!
Do not drill, cut, or tamper with the knee
impact bolsters in any way.
Do not mount any accessories to the knee
impact bolsters such as alarm lights, stereos,
citizen band radios, etc.
WARNING!
Do not use accessory seat covers or place
objects between you and the Side Air Bags; the
performance could be adversely affected and/or
objects could be pushed into you, causing
serious injury.
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272SAFETY
If A Deployment Occurs
The front air bags are designed to deflate
immediately after deployment.
NOTE:Front and/or side air bags will not deploy in all colli -
sions. This does not mean something is wrong with
the air bag system.
If you do have a collision which deploys the air
bags, any or all of the following may occur:
The air bag material may sometimes cause
abrasions and/or skin reddening to the occu -
pants as the air bags deploy and unfold. The
abrasions are similar to friction rope burns or
those you might get sliding along a carpet or
gymnasium floor. They are not caused by
contact with chemicals. They are not permanent
and normally heal quickly. However, if you
haven’t healed significantly within a few days, or
if you have any blistering, see your doctor imme -
diately.
As the air bags deflate, you may see some
smoke-like particles. The particles are a normal
by-product of the process that generates the
non-toxic gas used for air bag inflation. These
airborne particles may irritate the skin, eyes,
nose, or throat. If you have skin or eye irritation,
rinse the area with cool water. For nose or throat
irritation, move to fresh air. If the irritation
continues, see your doctor. If these particles
settle on your clothing, follow the garment
manufacturer’s instructions for cleaning.
Do not drive your vehicle after the air bags have
deployed. If you are involved in another collision,
the air bags will not be in place to protect you.NOTE:
Air bag covers may not be obvious in the interior
trim, but they will open during air bag deploy -
ment.
After any collision, the vehicle should be taken
to an authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event, the
Occupant Restraint Controller (ORC) will determine
whether to have the Enhanced Accident Response
System perform the following functions:
Cut off fuel to the engine (if equipped).
Cut off battery power to the electric motor (if
equipped).
Flash hazard lights as long as the battery has
power.
Turn on the interior lights, which remain on as
long as the battery has power or for 15 minutes
from the intervention of the Enhanced Accident
Response System.
Unlock the power door locks.
WARNING!
Deployed air bags and seat belt pretensioners
cannot protect you in another collision. Have the
air bags, seat belt pretensioners, and the seat
belt retractor assemblies replaced by an
authorized dealer immediately. Also, have the
Occupant Restraint Controller System serviced
as well.

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