2021 CHRYSLER PACIFICA HYBRID service

GETTING TO KNOW YOUR VEHICLE29
With every movement of the Hands-Free Sliding
Doors, an audible tone will sound and the turn
signals will flash. You can turn these alerts on or
off in the Uconnect system Úpage 189.
If anything obstructs the power sliding side door
while it is closing or opening, the door will auto -
matically reverse to the closed or open position
and an audible tone will sound, provided it
meets sufficient resistance. The turn signals will
flash with sliding door movements.
If the power sliding doors encounter multiple
obstructions within the same cycle, the system
will automatically stop.
The Hands-Free Sliding Doors feature may be
turned off through Uconnect Settings Úpage 189.
NOTE:The Hands-Free Sliding Doors feature should be
turned off during jacking, tire changing, and
vehicle service.
CHILD PROTECTION DOOR LOCK
S
YSTEM — REAR DOORS
To provide a safer environment for small children
riding in the rear seats, the sliding doors are
equipped with a Child Protection Door Lock
system.
To Engage The Child Protection Door Lock

1. Open the sliding side door.

2. On the rear of the sliding door, slide the Child
Protection Door Lock control inward (toward
the vehicle) to engage the Child Protection
Door Lock.

Child Protection Door Locks

3. Repeat Steps 1 and 2 on the opposite sliding door.
NOTE:
After engaging the Child Protection Door Lock,
always test the inside door handle with the
sliding door closed to make certain the Child
Protection Door Lock is in the locked position.
After disengaging the Child Protection Door
Lock, always test the inside door handle with the
sliding door closed to make certain the Child
Protection Door Lock is in the unlocked position.
The inside door handle will not open the sliding
door when the Child Protection Door Lock is
engaged.
The power sliding door will operate from the
switch located just inside the sliding door,
regardless of the Child Protection Door Lock
lever position.
To avoid unintentional operation of the power
sliding door from the rear seats, push the
Sliding Door Power Off button, located in the
overhead console. When the overhead console
power OFF LED is lit, the sliding door may not be
power opened or closed by pushing the buttons
just inside the sliding doors or pulling on the
handles.
2

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82GETTING TO KNOW YOUR VEHICLE
To provide you with maximum comfort in the
Automatic mode during cold start-ups, the blower
fan will remain on low until the engine warms up.
The blower will increase in speed and transition
into Auto mode.
Manual Operation Override
This system offers a full complement of manual
override features. The AUTO symbol in the front
Automatic Temperature Control (ATC) display will
be turned off when the system is being used in the
manual mode.
CLIMATE VOICE COMMANDS
Adjust vehicle temperatures hands-free and keep
everyone comfortable while you keep moving
ahead. (If vehicle is equipped with climate control.)
Push the VR button on the steering wheel. After the
beep, say one of the following commands:
“Set driver temperature to 70 degrees ”
“Set passenger temperature to 70 degrees ”
Did you know : Voice Command for Climate may
only be used to adjust the interior temperature of
your vehicle. Voice Command will not work to
adjust the heated seats or steering wheel if
equipped.
OPERATING TIPS
NOTE:Refer to the chart at the end of this section for
suggested control settings for various weather
conditions.
Summer Operation
The engine cooling system must be protected with
a high-quality antifreeze coolant to provide proper
corrosion protection and to protect against engine
overheating. OAT coolant (conforming to
MS.90032) is recommended Ú page 382.
Winter Operation
To ensure the best possible heater and defroster
performance, make sure the engine cooling
system is functioning properly and the proper
amount, type, and concentration of coolant is
used. Use of the Air Recirculation mode during
Winter months is not recommended, because it
may cause window fogging.
Vacation/Storage
For information on maintaining the Climate Control
system when the vehicle is being stored for an
extended period of time, see Úpage 373.
Window Fogging
Vehicle windows tend to fog on the inside in mild,
rainy, and/or humid weather. To clear the
windows, select Defrost or Mix mode and increase
the front blower speed. Do not use the
Recirculation mode without A/C (Air Conditioning)
for long periods, as fogging may occur.
Outside Air Intake
Make sure the air intake, located directly in front of
the windshield, is free of obstructions such as
leaves. Leaves collected in the air intake may
reduce airflow, and if they enter the plenum, they
could plug the water drains. In Winter months,
make sure the air intake is clear of ice, slush, and
snow.
Cabin Air Filter
The Climate Control system filters out dust and
pollen from the air. Contact an authorized dealer to
service your cabin air filter, and to have it replaced
when needed

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100GETTING TO KNOW YOUR VEHICLE
HANDS-FREE LIFTGATE — IF EQUIPPED

Hands-Free Liftgate Activation Zone

To open the liftgate using hands-free activation,
use a straight in and out kicking motion under the
vehicle activation zone in the general location
below the liftgate door handle. Do not move your
foot sideways or in a sweeping motion or the
sensors may not detect the motion.
Vehicles Equipped With A Trailer Tow Package
NOTE:If your vehicle is equipped with the Trailer Tow
Package, the hands-free activation zone(s) for the
Power Liftgate will be located on the left and right
side of the receiver. Use a straight kicking motion
under either activation zone to open the
Hands-Free Liftgate.
Hands-Free Liftgate Trailer Tow Activation Zones

When a valid kicking motion is completed, the
liftgate will chime, the hazard lights will flash and
the liftgate will open after approximately one
second. This assumes all options are enabled in
the Uconnect system.
NOTE:Opening the Hands-Free Liftgate requires a valid
Passive Entry key fob within 5 ft (1.5 m) of the door
handle. If a valid Passive Entry key fob is not within
5 ft (1.5 m), the liftgate will not respond to any
kicks.
NOTE:
The Hands-Free Liftgate will only operate when
the transmission is in PARK.
If anything obstructs the Hands-Free Liftgate
while it is opening or closing, the liftgate will
automatically reverse to the closed position,
provided it meets sufficient resistance.
There are pinch sensors attached to the side of
the liftgate opening. Light pressure anywhere
along these strips will cause the liftgate to
return to the open position.
If the power liftgate encounters multiple
obstructions within the same cycle, the system
will automatically stop. If this occurs, the liftgate
must be operated manually.
The power liftgate will release, but not power
open, in temperatures below −12°F (−24°C).
Be sure to remove any buildup of snow or ice
from the liftgate before opening the liftgate.
If the liftgate is left open for an extended period
of time, the liftgate may need to be closed
manually to reset power liftgate functionality.
CAUTION!
The Hands-Free Liftgate feature may be turned
on or off in Uconnect Settings. The Hands-Free
Liftgate feature should be turned off during
jacking, tire changing, and vehicle service
Ú page 189.

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102GETTING TO KNOW YOUR VEHICLE
(Continued) The vacuum will operate in two modes:
Ignition in the ACC position:
Engine remains
off, and vacuum usage is limited to 10 minutes.
Ignition in the START position: Engine is
running, and vacuum usage is unlimited until
the vehicle’s battery level falls below 60%.
NOTE:The vacuum will not operate when the ignition is in
the OFF position, or in the ON/RUN position with
the engine off. For more information on ignition
positions, see Ú page 17.
WARNING!
To reduce the risk of fire, serious injury or death:
 Do not use vacuum while vehicle
is in motion or while driving.
Do not vacuum wet surfaces or any liquids.
Do not use to vacuum up anything outside of
the vehicle.
 Do not vacuum any flammable
liquids, such as gasoline, or use
around explosive vapors. Vapors
from flammable liquids may form
an explosive mixture with air and can be
ignited by heat, sparks, or flames. Vapors may
travel to a source of ignition and explode.
Do not vacuum anything that is burning or
smoking, such as cigarettes, matches, or hot
ashes/embers.
Do not allow to be used as a toy. Close atten -
tion is necessary when used by or near chil -
dren.
Do not leave the vacuum running while unat -
tended.
Use only as described in this manual. Use only
attachments provided with your vehicle.
Do not put any object into openings. Do not
use with any opening blocked; keep free of
dust, lint, hair, and anything that may reduce
air flow.
Do not vacuum toxic material such as chlorine
bleach, ammonia, drain cleaner, etc.
Do not vacuum hard or sharp objects such as
glass, nails, screws, coins, etc.
Keep hair, loose clothing, fingers, and all parts
of body away from openings and moving parts.
Only use with filter in place. Periodically check
that the filter is in place and in good condition.
WARNING!WARNING!
This equipment incorporates parts such as
switches, motors, or the like that tend to
produce arcs or sparks that can cause an
explosion. When using your vacuum near
gasoline-dispensing equipment or service
stations, park vehicle at least 20 ft (6 m) away
from the exterior enclosure of any dispensing
pump. The vacuum is mounted more than
18 inches (45 cm) above ground level in your
vehicle.

21_RUP_OM_EN_USC_t.book Page 102

GETTING TO KNOW YOUR VEHICLE105
5. When finished, push power button to turn vacuum off and store vacuum hose and any
attachments.
6. Before exiting the vehicle:
If the ignition is in the ACC position, push
the START/STOP ignition button to place
ignition in the OFF position, remove key fob
from the vehicle, and lock the vehicle.
If the engine is running, raise all of the
windows, push the START/STOP ignition
button to place ignition in the OFF position,
remove key fob from the vehicle, close all of
the doors and the liftgate and lock the
vehicle. Vacuum Troubleshooting
DO NOT use with any opening blocked. If an
object becomes lodged in the hose, attempt to
fully extend the hose in a straight line while the
vacuum motor is running. If this does not
dislodge the object, turn the vacuum OFF and
remove the hose from the vehicle following the
removal instructions below. If the filter is
clogged, follow the emptying debris bin proce
-
dure and lightly tap the filter on the collection
bin to remove any collected debris from the
filter. Both the bin and the filter can be rinsed
with water if needed. To avoid mold and stale
odors, allow both to dry completely before rein -
stalling in your vehicle. If the filter has tears,
holes or other damage and needs to be
replaced, please contact an authorized dealer.
If there are any other issues with your vacuum,
contact an authorized dealer. Your vacuum has
no user serviceable parts.
Debris Bin
The debris bin is located behind the access panel
behind the third row seat on the driver’s side.
To Empty

1. Push power button to turn vacuum OFF.

2. Open the access panel by pulling the finger grip towards you and then pull downward.
Vacuum System Access Panel

3. Twist the release knob counterclockwise and pull the bin towards you.

Debris Bin Release Knob

WARNING!
This equipment incorporates parts such as
switches, motors, or the like that tend to
produce arcs or sparks that can cause an
explosion. When using your vacuum near
gasoline-dispensing equipment or service
stations, park vehicle at least 20 ft (6 m) away
from the exterior enclosure of any dispensing
pump. The vacuum is mounted more than
18 inches (45 cm) above ground level in your
vehicle.
2

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112GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER DESCRIPTIONS

1. Tachometer

Indicates the engine speed in revolutions
per minute (RPM x 1000).
2. Instrument Cluster Display
When the appropriate conditions exist, this
display shows the instrument cluster
display messages Ú page 113.
The display shows one of the main menu
items after the ignition is turned/placed on.
3. Speedometer
Indicates vehicle speed.
4. Temperature Gauge
The temperature gauge shows engine
coolant temperature. Any reading within the
normal range indicates that the engine
cooling system is operating satisfactorily.
The gauge can indicate a higher tempera -
ture when driving in hot weather or up
mountain grades. It should not be allowed
to exceed the upper limits of the normal
operating range. 5. Fuel GaugeThe gauge shows the level of fuel in the fuel
tank when the ignition switch is in the ON/
RUN position.
 The fuel pump symbol points to
the side of the vehicle where the
fuel door is located.
NOTE:The hard telltales will illuminate for a bulb check
when the ignition is first cycled.
INSTRUMENT CLUSTER DISPLAY
Your vehicle is equipped with an instrument cluster
display, which offers useful information to the
driver. With the ignition in the OFF position (and the
key removed, for vehicles with mechanical key),
opening/closing of a door will activate the display
for viewing, and display the total miles or
kilometers in the odometer. Your instrument
cluster display is designed to display important
information about your vehicle’s systems and
features. Using a driver interactive display located
on the instrument panel, your instrument cluster
display can show you how systems are working and
give you warnings when they are not. The steering
wheel mounted controls allow you to scroll through
and enter the main menus and submenus. You can
access the specific information you want and
make selections and adjustments.
WARNING!
Driving with a hot engine cooling system could
damage your vehicle. If the temperature gauge
reaches “H” pull over and stop the vehicle. Idle
the vehicle with the air conditioner turned off
until the gauge drops back into the normal range
and is no longer red. If the gauge remains on the
“H”, turn the engine off immediately and call an
authorized dealer for service.
WARNING!
A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. You may want to call an authorized
dealer for service if your vehicle overheats
Ú page 342.

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116GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER DISPLAY MENU
I
TEMS
The instrument cluster display can be used to view
the main menu items for several features. Use the
up and down arrow buttons to scroll through
the driver interactive display menu options until
the desired menu is reached Ú page 113.
NOTE:The instrument cluster display menu items display
in the center of the instrument cluster. Menu items
may vary depending on your vehicle features.
Speedometer
Push and release the up or down arrow
button until Speedometer is highlighted in the
instrument cluster display. Push and release the
OK button to toggle between MPH and km/h.
Vehicle Info
Push and release the up or down arrow
button until Vehicle Info is highlighted in the
instrument cluster display. Push the left or
right arrow button to scroll through the
following information submenus. Tire Pressure
If tire pressure is
OK for all tires, a vehicle ICON is
displayed with tire pressure values in each corner
of the ICON.
If one or more tires have low pressure, “Inflate Tire
To XX” is displayed with the vehicle ICON, and the
tire pressure values in each corner of the ICON with
the pressure value of the low tire displayed in a
different color than the other tire pressure value.
If the Tire Pressure system requires service,
“Service Tire Pressure System” is displayed.
Tire PSI is an information only function and cannot
be reset Ú page 247.
Coolant Temp
Displays the actual coolant temperature.
Transmission Temp
Displays the actual transmission temperature.
Oil Temp
Displays the actual oil temperature.
Oil Pressure
Displays the actual oil pressure.
Oil Life
Displays the remaining engine oil life as a
percentage. To reset the Oil Life, you must hold the
OK button.
The “Hold OK to Reset” instruction will be
displayed at all times, but the following conditions
will need to be met in order to reset Oil Life:
The ignition must be in the ON/RUN position
If the conditions are met, holding the OK button will
reset the gauge and the numeric display will return
to 100%.
If the conditions are not met, a pop-up message
will display for five seconds, describing the
required conditions, and then the Oil Life screen
will reappear.
Battery Voltage
Displays the actual battery voltage.
Engine Hours — If Equipped
Displays the number of hours of engine operation.
Driver Assist
Push and release the up or down arrow
button until the Driver Assist display icon is
highlighted in the instrument cluster display.

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122GETTING TO KNOW YOUR INSTRUMENT PANEL
Loss of the battery charge may indicate one or
more of the following conditions:
The charging system cannot deliver enough
electrical power to the vehicle system because
the electrical loads are larger than the capability
of charging system. The charging system is still
functioning properly.
Turning on all possible vehicle electrical loads
(e.g. HVAC to max settings, exterior and interior
lights, overloaded power outlets +12 Volts,
150W, USB ports) during certain driving condi -
tions (city driving, towing, frequent stopping).
Installing options like additional lights, upfitter
electrical accessories, audio systems, alarms
and similar devices.
Unusual driving cycles (short trips separated by
long parking periods).
The vehicle was parked for an extended period
of time (weeks, months).
The battery was recently replaced and was not
charged completely.
The battery was discharged by an electrical load
left on when the vehicle was parked.
The battery was used for an extended period
with the engine not running to supply radio,
lights, chargers, +12 Volt portable appliances
like vacuum cleaners, game consoles and
similar devices. What to do when an electrical load reduction
action message is present (“Battery Saver On” or
“Battery Saver Mode”)
During a trip:
Reduce power to unnecessary loads if possible:
Turn off redundant lights (interior or exte
-
rior)
Check what may be plugged in to power
outlets +12 Volts, 150W, USB ports
Check HVAC settings (blower, temperature)
Check the audio settings (volume)
After a trip:
Check if any aftermarket equipment was
installed (additional lights, upfitter electrical
accessories, audio systems, alarms) and review
specifications if any (load and Ignition Off Draw
currents).
Evaluate the latest driving cycles (distance,
driving time and parking time).
The vehicle should have service performed if
the message is still present during consecutive
trips and the evaluation of the vehicle and
driving pattern did not help to identify the cause.
TRIP COMPUTER
The Trip Computer is located in the instrument
cluster display. Push and release the up or
down arrow button until “Trip Info” is
highlighted in the instrument cluster display.
Navigate between Trip A or Trip B by using the
right and left arrow buttons.
For each trip the following information will be
displayed:
Trip A
Shows the total distance traveled for Trip A
since the last reset.
Shows the Average MPG for Trip A since the last
reset.
Shows the elapsed time traveled for Trip A since
the last reset. Elapsed time will increment when
the ignition switch is in the ON or START posi -
tion.

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