180 IN CASE OF EMERGENCY
(Continued)
ASSIST Call
The ASSIST Button is used to automatically
con
nect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and you
will be connected to a representative for assis -
tance. Roadside Assistance will know what
v e
hicle you’re driving and its location. Additional
fees may apply for roadside Assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
SOS Call
1. P ush the SOS Call button on the Rearview
Mi
rror.
NOTE:
In case the SOS Call button is pushed in error,
t h
ere will be a 10 second delay before the SOS Call
system initiates a call to a SOS operator. To cancel
the SOS Call connection, push the SOS call button
on the Rearview Mirror or press the cancellation
button on the Device Screen. Termination of the
SOS Call will turn off the green LED light on the
Rearview Mirror. 2. T
he LED light located between the ASSIST and
S
OS buttons on the Rearview Mirror will turn
green once a connection to a SOS operator has
been made.
3. Once a connection between the vehicle and a S
OS operator is made, the SOS Call system
may transmit the following important vehicle
information to a SOS operator:
Indication that the occupant placed a SOS
Call.
The vehicle brand.
The last known GPS coordinates of the
vehicle.
4. You should be able to speak with the SOS op
erator through the vehicle audio system to
determine if additional help is needed.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open
a
voice connection with the vehicle to deter -
mine if additional help is needed. Once the
S O
S operator opens a voice connection with
the vehicle’s SOS Call system, the operator
should be able to speak with you or other
vehicle occupants and hear sounds occur -
ring in the vehicle. The vehicle’s SOS Call
s y
stem will attempt to remain connected
with the SOS operator until the SOS oper -
ator terminates the connection.
5. T he SOS operator may attempt to contact
a
ppropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
Uconnect and SiriusXM Guardian™ features and
applications in this vehicle. Only use Uconnect
features and SiriusXM Guardian™ services when
it is safe to do so. Failure to do so may result in
an accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an Emergency Services Agent. All
occupants should exit the vehicle immediately
and move to a safe location.
IN CASE OF EMERGENCY 181
(Continued)
SOS Call System Limitations
Vehicles sold in Mexico DO
NOT have SOS Call
system capabilities.
SOS or other emergency line operators in Mexico
ma
y not answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any
of
the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The Rearview Mirror light located between the
ASSIST and SOS buttons will continuously illumi -
nate red.
The Device Screen will display the following
message “Vehicle device requires service.
Please contact an authorized dealer”.
An In-Vehicle Audio message will state “Vehicle
device requires service. Please contact an
authorized dealer”. Even if the SOS Call system is fully functional,
fa
ctors beyond FCA US LLC’s control may prevent
or stop the SOS Call system operation. These
include, but are not limited to, the following
factors:
The ignition is in the OFF position.
The vehicle’s electrical systems are not intact.
The SOS Call system software and/or hardware
are damaged during a crash.
The vehicle battery loses power or becomes
disconnected during a vehicle crash.
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are unavail -
able or obstructed.
Equipment malfunction at the SOS operator
facility.
Operator error by the SOS operator.
Never place anything on or near the vehicle’s
operable network and GPS antennas. You
could prevent operable network and GPS
signal reception, which can prevent your
vehicle from placing an emergency call. An
operable network and GPS signal reception is
required for the SOS Call system to function
properly.
The SOS Call system is embedded into the
vehicle’s electrical system. Do not add after -
market electrical equipment to the vehicle’s
el
ectrical system. This may prevent your
vehicle from sending a signal to initiate an
emergency call. To avoid interference that can
cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile
radio, CB radio, data recorder, etc.) to your
vehicle’s electrical system or modify the
antennas on your vehicle. IF YOUR VEHICLE
LOSES BATTERY POWER FOR ANY REASON
(INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
S E
RVICES, AMONG OTHERS, WILL NOT
OPERATE.
Modifications to any part of the SOS Call
system could cause the air bag system to fail
when you need it. You could be injured if the
air bag system is not there to help protect you.
WARNING!
WARNING!
Ignoring the Rearview Mirror light could mean
you will not have SOS Call services. If the Rear -
view Mirror light is illuminated, have an autho -
rized dealer service the SOS Call system
i m
mediately.
The Occupant Restraint Control module turns
on the air bag Warning Light on the instrument
panel if a malfunction in any part of the
system is detected. If the Air Bag Warning
Light is illuminated, have an authorized dealer
service the Occupant Restraint Control system
immediately.
WARNING!
7
255
INDEX
A
About Your Brakes.........................................245Adaptive Cruise Control (ACC)
(Cruise Control)................................................94Adding Engine Coolant (Antifreeze)...............210Adding Fuel....................................................111Adding Washing Fluid....................................201Additives, Fuel...............................................246Adjust Forward.......................................................29Rearward.....................................................29Air Bag...........................................................159Advance Front Air Bag...............................159Air Bag Operation......................................160Air Bag Warning Light................................158Driver Knee Air Bag...................................161Enhanced Accident Response.........164, 194Event Data Recorder (EDR).......................194Front Air Bag.............................................159If Deployment Occurs................................164Knee Impact Bolsters................................161Maintaining Your Air Bag System..............165Maintenance.............................................165Redundant Air Bag Warning Light.............159Side Air Bags.............................................161Transporting Pets......................................176
Air Bag Light..................................72, 158, 176
Air Cleaner, Engine (Engine Air Cleaner Filter)..203
Air Conditioner Maintenance........................204Air Conditioner Refrigerant...........................204Air Conditioner System...........................47, 204Air Conditioning Filter..............................50, 204Air Conditioning, Operating Tips.......................50Air Filter........................................................203Air PressureTires.........................................................232AlarmArm The System...................................18, 19Rearm The System......................................19Security Alarm......................................18, 74Alarm SystemSecurity Alarm.............................................18All Wheel DriveTowing......................................................194All Wheel Drive (AWD)...................................213Alterations/ModificationsVehicle...........................................................8Antifreeze (Engine Coolant).................210, 248Disposal...................................................211Anti-Lock Brake System (ABS)......................137Anti-Lock Warning Light...................................74
Arming SystemSecurity Alarm.............................................18Assist, Hill Start.............................................141Audio Systems (Radio)..................................121Auto Down Power Windows..............................56Automatic Door Locks......................................22Automatic Headlights.......................................41Automatic High Beams.....................................41Automatic Temperature Control (ATC)..............49Automatic Transmission...................................87Adding Fluid.....................................213, 250Fluid And Filter Change.............................213Fluid Change.............................................213Fluid Level Check.............................212, 213Fluid Type........................................213, 250Special Additives......................................212
Automatic Transmission Limp Home Mode..22, 90
AutoPark..........................................................82AutostickOperation.....................................................90AUX Cord..........................................................53Auxiliary Electrical Outlet (Power Outlet)..........54AWDTowing......................................................194Axle Fluid.......................................................250Axle Lubrication............................................250
11