2021 CHEVROLET TRAVERSE navigation system

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Infotainment System 147
Current Location
When the vehicle is parked and not in a
Navigation session, the user icon is centered
on the map view, highlighting the current
location.
Destination
Receiving Destination Directions from
Different Sources
Destinations can be received or transferred
from different sources to the Nav application
for route guidance. If equipped, some of
these sources may include:
.Navigation from search results.
.OnStar Advisor destination download.
.An address from the Contacts list.
.An application on the smartphone that
can send destinations to the vehicle.
.An application downloaded to the vehicle
such as OnStar Services that can send
destinations to the navigation system.
Waypoints
Add up to five waypoints, which are
additional destinations, along the route. To
add an additional stop or waypoint:1. From active guidance, touch
}. 2. Search for the destination using One-Box,
Voice search, or the Quick Category
icons.
3. Choose search results Along Route, Nearby, or Near Destination.
4. Choose the desired waypoint and touch Add to Trip or replace the current
destination by touching New Destination.
Route options are not available for
waypoints.
Arriving at a Waypoint
When approaching a waypoint, the system
will display a Destination Arrival view. To
continue on to the next destination touch
the Drive to message on the infotainment
display.
If the vehicle passes the waypoint or gets
out of the current route, the system will
automatically reroute back to this waypoint.
At the same time, it will show a Drive to
icon along with the next waypoint address
so the current waypoint can be skipped and
guidance can resume to the next waypoint
or destination. Editing a Waypoint
When waypoints are added during active
guidance, the system allows a stop to be
deleted or the order to be changed. To edit
a waypoint:
1. Touch
A.
2. Touch Edit Destinations.
.Modify destination order by touching
and holding the arrow until it is
highlighted. Drag to move the
waypoint up or down the list.
.Delete a waypoint by touchingY.
A pop-up will appear to confirm
waypoint removal. Once the request
is confirmed, the system will remove
the address from the destinations list.
Touch
zon the top right corner so
the system can recalculate the route.
If there is only one address in the
destinations list, the system will
disable the move and delete
functions. The system will not allow
the final destination to be deleted.
Map Information
Road network attributes are contained in the
map database for map information.
Attributes include information such as street

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
148 Infotainment System
names, street addresses, and turn
restrictions. A detailed area includes all
major highways, service roads, and
residential roads. The detailed areas include
Places of Interest (POIs) such as restaurants,
airports, banks, hospitals, police stations, gas
stations, tourist attractions, and historical
monuments.
If the vehicle does not have an applicable
service plan, the map database may not
include data for newly constructed areas or
map database corrections that are
completed after production. The navigation
system provides full route guidance in the
detailed map areas.
Zoom Control
The zoom control display is shown on the
map view. A few ways to zoom in or
out are:
.Touch + or–to zoom in or out on
the map.
.Double tap with one finger to zoom in or
single tap with two fingers to zoom out
on the map.
.Use the index finger and thumb to zoom
out by pinching and then zoom in by
spreading those two fingers on the map.
Map Gestures and Map Scale
Use the following gestures on the
infotainment display to adjust the map scale
and display options.
.Pinch to zoom in or out.
.Pan the map.
.Use two fingers to tilt down and change
from 2D to 3D. Tilt up to change back
to 2D.
.Rotate the map.
See Using the System 0132.
Mute
When in active guidance, the audio prompts
while using navigation can be muted. Touch
the speaker icon on the right side of the
upper bar. A slash will appear on the
speaker to indicate voice guidance is muted.
Active Guidance View
When a destination is chosen and a
navigation session is active, the navigation
system enters into an Active Guidance
View (AGV). Map Orientation
Touch
Aon the map to access map
orientation settings. Map orientation is 3D
Heading Up by default.
Available settings are:
.3D Heading Up (Default): 3D map with
the vehicle pointing up. In this mode, the
current location icon will always head up
and the map will rotate around it.
.2D Heading Up: 2D map with the vehicle
pointing up. In this mode, the current
location icon will always head up and the
map will rotate around it.
.2D North Up: 2D map with North pointing
up. In this mode, the current location icon
will shift as the vehicle turns left and
right.
Touch the icon to change the map type. The
icon and label will also update accordingly.
Depending on the zoom level of the 2D
Heading Up and 3D Heading Up maps, the
system may automatically switch to the 2D
North Up map.
When in AGV, the entire route can be
viewed in 2D North Up by touching the
traffic bar. The map will zoom out and
readjust to display the full route. When in

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
150 Infotainment System
exit from the current vehicle position, and
convenience stops that may be available,
such as gas, coffee, food, and lodging.
Next Maneuver Menu
When in Active Guidance, the Next
Maneuver Turn Arrow, Street Name, and
Maneuver Distance are shown in the Next
Maneuver at the top of the display
overlaying the map. ETA, Distance to
Destination, and Traffic Indicator are
displayed in a panel pinned on the right of
the display.
Navigation Next Turn Maneuver Alert
If the Navigation application is not open
when a near maneuver prompt is given, it is
shown as an alert. Touch the alert to go to
the main navigation view or touch
zto
dismiss the alert.
Repeat Voice Guidance
This symbol indicates the next guidance
maneuver. Touch it to repeat the last
spoken guidance instruction.
Incident Alert (If Equipped)
During active guidance, if the system
determines that there is an incident ahead
but there is not a better route, the system
will play a tone and show a Quick Notice.
This will only show once per incident.
Incident Reports (If Equipped)
Incident report icons, along with traffic flow
data, display on the map during both active
and inactive guidance.
End Route
Touch Cancel at the top right corner to end
active guidance and return to inactive
guidance. If active guidance is canceled
before the destination has been reached, a
pop-up option to Resume Trip will appear.
Resume Trip
The trip can be resumed if it was canceled
by touching the Resume Trip pop-up option. If the system has determined that the
destination has been reached, either because
the arrival view displayed or the destination
has been passed, the Resume Trip option
will not appear.
Favorites
The navigation favorites can have contacts,
addresses, or POIs that have been saved
through the favorite icon on the
details view.
Accessing Favorites
In the Nav application, view the Favorites
list by touching
Hin the search bar along
the top of the Nav map view. If the search
bar is closed, touch
}and selectH.
Saving Favorites
Favorites can be added from a number of
the system’s applications. Touch the
favorites icon to save content as a favorite.
Renaming Navigation Favorites 1. Touch the Settings icon on the Home Page and touch the System tab.
2. Touch Favorites to access the Manage Favorites option.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Infotainment System 151
3. Touch a saved Navigation favorite toaccess the edit icon. Touch the edit icon
to rename the favorite.
4. Touch Save to store the renamed favorite.
Recents
TouchHto access a list of recent
destinations.
Recenter Position Icon
Touch the Recenter Position arrow in the
middle of the map view to reset the map to
the current location.
Last Parked Location
The Last Parked Location is the last location
the vehicle engine was turned off. That
location is displayed in the first row of the
Recents list. Touching the last Parked
Location shows the Address Details view to
either save the address or drive to it. The
Last Parked Location can be deleted by
entering the Edit display. Once the Last
Parked Location is deleted, it no longer
appears in the Recents list, unless the
vehicle is started at that location again.
Show POI Icons
To see the POI categories, touch Options,
then touch Show on Map. Up to eight
categories of icons can be selected.
Smart POI Icons on Map (If Equipped)
The smart POI icons such as fuel stations
and parking may appear based on time,
location, driver search behavior, driving
conditions, and vehicle conditions.
Touch a smart POI icon to open the
corresponding details:
.Left side: Name and address of the POI.
.Right side:E+ ETE (Estimated Time
Enroute.)
Smart Fuel Station Icons
Fuel station prices are shown if available for
nearby stations when the vehicle is low
on fuel. Smart Parking Icons
When reaching a densely populated
destination and the system determines that
parking may be limited, the system will
attempt to display nearby parking
destinations with pricing information,
if available.
Report an Issue Using POI Details (If
Equipped)
In the POI details page, a POI issue can be
reported if the data is not accurate or the
address is incorrect. Touch Report an Issue
near the bottom of the display to access the
issue selection page. Touch one of the
predefined issues on the selection page,
then touch Send. The system will send the
information for analysis.
Search
Touch Search on the infotainment display to
open the search display. It has a search field
entry box, quick category icon shortcuts,
recents icon, favorites icon, and keyboard.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
152 Infotainment System
Auto Complete
Enter a partial location in the field entry box
on the search display. Auto complete will
attempt to complete the destination based
on what is being entered. Touch the
suggested item to search.
Search While in Motion with No Front Seat
Passenger Present
The search display will not allow changes or
text input with the keyboard when the
vehicle is in motion. As a result, a display
showing three rows of the most commonly
used categories appears. Touching the search
box will activate speech recognition.
Search While in Motion with Front Seat
Passenger Present
If the system detects that the front seat
passenger is present with both driver and
passenger seat belts buckled, touching the
search icon will display an alert message
that allows the passenger to search for a
destination as if the vehicle were stopped.
Connected Navigation
Connected Navigation is a subscription
service that enables certain capabilities
within the navigation system, such as
Traffic, Smart Search/Routing, and PredictiveNavigation capabilities. The system will
show an alert when the subscription is
expiring and will ask to renew the plan.
OnStar System
With a connected plan, an OnStar Advisor
can download a destination to the vehicle or
into the built-in navigation system.
Touch OnStar Services on the Home Page to
access the OnStar menu. Touch Turn-by-Turn
Directions icon while on the Services tab of
the OnStar menu.
Turn-by-Turn Navigation
If equipped, after touching the Turn-by-Turn
Directions icon, select destinations from
Recents or Favorites. Recents or Favorites
will be empty if this is the first use. To find
new locations, touch OnStar Advisor, Home
Directions, Place Voice Search, or Address
Voice Search.
Lane Guidance

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Infotainment System 153
When available, the system will show the
best lane(s) to be in for the next maneuver.
Cancel a Route
If a route is in progress using either the
vehicle navigation system or the
Turn-by-Turn route, and a new route is
requested, the current route in progress will
be canceled.
Global Positioning System (GPS)
If equipped, the position of the vehicle is
determined by using satellite signals, various
vehicle signals, and map data.
At times, other interference such as the
satellite condition, road configuration,
condition of the vehicle, and/or other
circumstances can affect the navigation
system's ability to determine the accurate
position of the vehicle.
The GPS shows the current position of the
vehicle using signals sent by GPS satellites.
When the vehicle is not receiving signals
from the satellites, a symbol appears in the
status bar.
This system might not be available or
interference can occur if any of the
following are true:
.Signals are obstructed by tall buildings,
trees, large trucks, or a tunnel.
.Satellites are being repaired or improved.
For more information if the GPS is not
functioning properly, see Problems with
Route Guidance 0153 and
If the System Needs Service 0154.
Vehicle Positioning
At times, the position of the vehicle on the
map could be inaccurate due to one or more
of the following reasons:
.The road system has changed.
.The vehicle is driving on slippery road
surfaces such as sand, gravel, or snow.
.The vehicle is traveling on winding roads
or long, straight roads.
.The vehicle is approaching a tall building
or a large vehicle.
.The surface streets run parallel to a
freeway.
.The vehicle has been transferred by a
vehicle carrier or a ferry.
.The current position calibration is set
incorrectly.
.The vehicle is traveling at high speed.
.The vehicle changes directions more than
once, or the vehicle is turning on a turn
table in a parking lot.
.The vehicle is entering and/or exiting a
parking lot, garage, or a lot with a roof.
.The GPS signal is not received.
.A roof carrier is installed on the vehicle.
.Tire chains are installed on the vehicle.
.The tires are replaced or worn.
.The tire pressure for the tires is incorrect.
.This is the first navigation use after the
map data is updated.
.The 12-volt battery has been disconnected
for several days.
.The vehicle is driving in heavy traffic
where driving is at low speeds, and the
vehicle is stopped and started repeatedly.
Problems with Route Guidance
Inappropriate route guidance can occur
under one or more of the following
conditions:
.The turn was not made on the road
indicated.
.Route guidance might not be available
when using automatic rerouting for the
next right or left turn.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
154 Infotainment System
.The route might not be changed when
using automatic rerouting.
.There is no route guidance when turning
at an intersection.
.Plural names of places might be
announced occasionally.
.It could take a long time to operate
automatic rerouting during high-speed
driving.
.Automatic rerouting might display a route
returning to the set waypoint if heading
for a destination without passing through
a set waypoint.
.The route prohibits the entry of a vehicle
due to a regulation by time or season or
any other regulation which may be given.
.Some routes might not be searched.
.The route to the destination might not be
shown if there are new roads, if roads
have recently changed, or if certain roads
are not listed in the map data. SeeMaps
0 145.
To recalibrate the vehicle's position on the
map, park with the vehicle running for two
to five minutes, until the vehicle position
updates. Make sure the vehicle is parked in a location that is safe and has a clear view
of the sky and away from large
obstructions.
If the System Needs Service
If the navigation system needs service, see
your dealer.
Map Data Updates
The map data in the vehicle is the most
up-to-date information available when the
vehicle was produced. The map data is
updated periodically, provided that the map
information has changed and the vehicle has
a relevant service plan.
See www.gmnavdisc.com for details on
ordering, purchasing, and installing a new or
replacement SD card. Features are subject to
change. For more information on this
feature, see my.chevrolet.com/learn.
If the vehicle is equipped with Connected
Navigation, which is a subscription service
that enables certain features of the
navigation system, such as Traffic, Smart
Search/Routing, and Predictive Navigation,
then the system will download the latest
map data from the cloud.
Database Coverage Explanations
Coverage areas vary with respect to the
level of map detail available for any given
area. Some areas feature greater levels of
detail than others. If this happens, it does
not mean there is a problem with the
system. As the map data is updated, more
detail can become available for areas that
previously had limited detail. See
Map Data
Updates 0154.
Voice Recognition
If equipped, voice recognition allows for
hands-free operation within the navigation,
audio, phone, and weather applications. This
feature can be started by pressing
gon the
steering wheel or touching
gon the
infotainment display.
However, not all features within these areas
are supported by voice commands.
Generally, only complex tasks that require
multiple manual interactions to complete
are supported by voice commands.
For example, tasks that take more than one
or two touches, such as a song or artist to
play from a media device, would be
supported by voice commands. Other tasks,

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
156 Infotainment System
An example of this type of manual
intervention is touching an entry of a
displayed number list instead of speaking
the number associated with the entry
desired.
Canceling Voice Recognition
.Touch or say“Cancel”or“Exit” to
terminate the voice recognition session
and show the display where voice
recognition was initiated.
.Pression the steering wheel controls
to terminate the voice recognition session
and show the display where voice
recognition was initiated.
Natural Language Commands
Most languages do not support natural
language commands in sentence form. For
those languages, use direct commands like
the examples shown on the display.
Helpful Hints for Speaking Commands
Voice recognition can understand commands
that are naturally stated in sentence form or
direct commands that state the application
and the task.
For best results:
.Listen for the prompt before saying a
command or reply.
.Speak the command naturally, not too
fast, not too slow.
.Use direct commands without a lot of
extra words. For example, “Call
at work,” “Play” followed by the artist or
song name, or “Tune”followed by the
radio station number.
.Navigation destinations can be made in a
single command using keywords. A few
examples are: “I want directions to an
address,” “I need to find a place of
interest or (POI),” or“Find contact.”
The system responds by requesting more
details. For other POIs, say the name of a
category like “Restaurants,” “Shopping
Malls,” or“Hospitals.”
.Navigating to a destination outside of the
current country takes more than one
command. The first command is to tell
the system where the navigation will take
place, such as an Address, Intersection,
POI, or Contact. If Address or Intersection
is selected, the second command is to
say, “Change Country.” Once the system
responds, say the country before saying
the rest of the address and/or
intersection. If POI is asked for, say
“Change Location,”
then “Change Country.”
Direct commands might be more clearly
understood by the system. An example of a
direct command would be “Call .”
Examples of these direct commands are
displayed on most of the screens while a
voice session is active. If “Phone”or“Phone
Commands,” is spoken, the system
understands that a phone call is requested
and will respond with questions until
enough details are gathered to make a call.
If a cell phone number has been saved with
a name and a place, the direct command
should include both, for example “Call
at work.”
Using Voice Recognition for List Options
When a list is displayed, a voice prompt will
ask to confirm or select an option from
that list.
When a display contains a list, there may be
options that are available but not displayed.
The list on a voice recognition screen
functions the same as a list on other
displays. Scrolling or flinging can be used to
help display other entries from the list.