Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
6 Keys, Doors, and Windows
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Remote Keyless Entry (RKE) System . . . . . 7
Remote Keyless Entry (RKE) SystemOperation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Vehicle Start . . . . . . . . . . . . . . . . . . . 13
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . 17
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 17
Automatic Door Locks . . . . . . . . . . . . . . . . . . . 17
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . 17
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Doors
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 25
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 25
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Immobilizer Operation . . . . . . . . . . . . . . . . . . 26
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 26
Power Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 27
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 27 Automatic Dimming Mirror . . . . . . . . . . . . . 27
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . . . . . 27
Interior Mirrors
Interior Rearview Mirrors . . . . . . . . . . . . . . . 28
Manual Rearview Mirror . . . . . . . . . . . . . . . . 28
Automatic Dimming Rearview Mirror . . . 28
Rear Camera Mirror . . . . . . . . . . . . . . . . . . . . 28
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Power Windows . . . . . . . . . . . . . . . . . . . . . . . . 30
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with a
Remote Keyless Entry (RKE) transmitter is
dangerous and children or others could
be seriously injured or killed. They could
operate the power windows or other
controls or make the vehicle move. The
windows will function with the RKE
transmitter in the vehicle, and children or
others could be caught in the path of a
closing window. Do not leave children in
a vehicle with an RKE transmitter.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
8 Keys, Doors, and Windows
With Remote Start and Power LiftgateShown
Q:Press to lock all doors. The turn signal
indicators may flash and/or the horn may
sound on the second press to indicate
locking. See Vehicle Personalization 0115.
If the driver door is open when
Qis
pressed, and Open Door Anti-Lockout is
enabled through vehicle personalization, all
doors will lock and then the driver door will
immediately unlock. See Vehicle
Personalization 0115. If a passenger door is
open when
Qis pressed, all doors lock.
Pressing
Qmay also arm the theft-deterrent
system. See Vehicle Alarm System 025.
K:Press to unlock the driver door. Press
unlock again within five seconds to unlock
all doors. The RKE transmitter can be
programmed to unlock all doors on the first
button press. See Vehicle Personalization
0 115. The turn signal indicators may flash
to indicate unlocking has occurred. See
Vehicle Personalization 0115.
Pressing
Kmay also disarm the
theft-deterrent system. See Vehicle Alarm
System 025.
For vehicles with the manual liftgate,
unlocking all doors will also unlock the
liftgate.
b: If equipped, press twice quickly to
open or close the liftgate. Press again to
stop the power liftgate.
7: Press and release one time to initiate
vehicle locator. The exterior lamps flash and
the horn chirps three times. Press and hold
7for at least three seconds to sound the
panic alarm. The horn sounds and the turn
signals flash for 30 seconds, or until
7is
pressed again or the vehicle is started.
/: If equipped, first press and releaseQ
then immediately press and hold/for at
least four seconds to start the engine from
outside the vehicle using the RKE
transmitter. See Remote Vehicle Start 013.
Keyless Access Operation
The Keyless Access system allows the doors
to be locked and unlocked and the liftgate
to be accessed without removing the RKE
transmitter from a pocket, purse, briefcase,
etc. The RKE transmitter should be within
1 m (3 ft) of the liftgate or door being
opened.
Keyless Access can be programmed to
unlock all doors on the first lock/unlock
press from the driver door. Keyless
Unlocking can also be turned off. See Vehicle
Personalization 0115.
If equipped with memory seats, RKE
transmitters 1 and 2 are linked to seating
positions of memory 1 or 2. See Memory
Seats 039.
Keyless Unlocking/Locking from the
Driver Door
When the doors are locked and the RKE
transmitter is within 1 m (3 ft) of the driver
door handle, pressing the lock/unlock button
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Keys, Doors, and Windows 9
on the driver door handle will unlock the
driver door. If the lock/unlock button is
pressed again within five seconds, all
passenger doors will unlock.
Driver Shown, Passenger Similar
Pressing the lock/unlock button will cause
all doors to lock if any of the following
occur:
.It has been no more than five seconds
since the first lock/unlock button press.
.Two lock/unlock button presses were
used to unlock all doors.
.Any vehicle door has opened and all
doors are now closed. Keyless Unlocking/Locking from Passenger
Doors
When the doors are locked and the RKE
transmitter is within 1 m (3 ft) of the door
handle, pressing the lock/unlock button on
that door handle will unlock all doors.
Pressing the lock/unlock button will cause
all doors to lock if any of the following
occur:
.The lock/unlock button was used to
unlock all doors.
.Any vehicle door has opened and all
doors are now closed.
Disable/Enable Keyless Unlocking of Exterior
Door Handles and Liftgate
If equipped, keyless unlocking of the exterior
door handles and liftgate can be disabled
and enabled.
Disabling Keyless Unlocking:
With the vehicle off, press and hold
Qand
Kon the RKE transmitter at the same time
for approximately three seconds. The turn
signal lamps will flash four times quickly to
indicate access is disabled. Using any
exterior handle to unlock the doors or open
the liftgate will cause the turn signal lamps to flash four times quickly, indicating access
is disabled. If disabled, disarm the alarm
system before starting the vehicle.
Enabling Keyless Unlocking:
With the vehicle off, press and hold
Qand
Kon the RKE transmitter at the same time
for approximately three seconds. The turn
signal lamps will flash twice quickly to
indicate access is enabled.
Passive Locking
This vehicle will lock several seconds after all
doors are closed if the vehicle is off and at
least one RKE transmitter has been removed
or none remain in the interior.
If other electronic devices interfere with the
RKE transmitter signal, the vehicle may not
detect the RKE transmitter inside the vehicle.
If passive locking is enabled, the doors may
lock with the RKE transmitter inside the
vehicle. Do not leave the RKE transmitter in
an unattended vehicle.
To customize the doors to automatically lock
when exiting the vehicle, see “Remote Lock,
Unlock, Start” underVehicle Personalization
0 115.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Keys, Doors, and Windows 25
Vehicle Security
This vehicle has theft-deterrent features;
however, they do not make the vehicle
impossible to steal.
Vehicle Alarm System
This vehicle has an anti-theft alarm system.
The indicator light, on the instrument panel
near the windshield, indicates the status of
the system.
Off :Alarm system is disarmed.
On Solid : Vehicle is secured during the
delay to arm the system. Fast Flash :
Vehicle is unsecured. A door, the
hood, or the liftgate is open.
Slow Flash : Alarm system is armed.
Arming the Alarm System
1. Close the liftgate and the hood. Turn off
the vehicle.
2. Lock the vehicle in one of three ways:
.Use the RKE transmitter.
.Use the Keyless Access system.
.With a door open, press the
inside
Q.
3. After 30 seconds the alarm system will arm, and the indicator light will begin to
slowly flash indicating the alarm system
is operating. Pressing
Qon the RKE
transmitter a second time will bypass
the 30-second delay and immediately
arm the alarm system.
The vehicle alarm system will not arm if the
doors are locked with the key.
If the driver door is opened without first
unlocking with the RKE transmitter, the horn
will chirp and the lights will flash to indicate
pre-alarm. If the vehicle is not started, or the door is not unlocked by pressing
K
on the RKE transmitter during the 10-second
pre-alarm, the alarm will be activated.
The alarm will also be activated if a
passenger door, the liftgate, or the hood is
opened without first disarming the system.
When the alarm is activated, the turn
signals flash and the horn sounds for about
30 seconds. The alarm system will then
re-arm to monitor for the next unauthorized
event.
Disarming the Alarm System
To disarm the alarm system or turn off the
alarm if it has been activated:
.PressKon the RKE transmitter.
.Unlock the vehicle using the Keyless
Access system.
.Start the vehicle.
To avoid setting off the alarm by accident:
.Lock the vehicle after all occupants have
left the vehicle and all doors are closed.
.Always unlock a door with the RKE
transmitter or use the Keyless Access
system.
Unlocking the driver door with the key will
not disarm the system or turn off the alarm.
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
26 Keys, Doors, and Windows
How to Detect a Tamper Condition
IfKis pressed and the horn chirps and the
lights flash three times, the alarm was
activated while the alarm system was
armed.
If the alarm system has been activated, a
message will appear on the Driver
Information Center (DIC).
Immobilizer
See Radio Frequency Statement 0346.
Immobilizer Operation
This vehicle has a passive theft-deterrent
system.
The system does not have to be manually
armed or disarmed.
The vehicle is automatically immobilized
when the transmitter leaves the vehicle.
The immobilization system is disarmed
when the ignition is turned on or in ACC/
ACCESSORY and a valid Remote Keyless
Entry (RKE) transmitter is in the vehicle.
The security light, in the instrument cluster,
comes on if there is a problem with arming
or disarming the theft-deterrent system.
The system has one or more RKE
transmitters matched to an immobilizer
control unit in your vehicle. Only a correctly
matched RKE transmitter will start the
vehicle. If the transmitter is ever damaged,
you may not be able to start your vehicle.
When trying to start the vehicle, the
security light may come on briefly when the
ignition is turned on.
If the engine does not start and the security
light stays on, there is a problem with the
system. Turn the ignition off and try again.
If the vehicle will not change ignition modes
(ACC/ACCESSORY, on, off), and the RKE
transmitter appears to be undamaged, try
another transmitter. Or, you may try placing
the transmitter in the transmitter pocket in
the center console. See Remote Keyless Entry
(RKE) System Operation 07. If the ignition mode will not change with
the other transmitter, or with the
transmitter in the transmitter pocket, your
vehicle needs service. If the ignition does
change modes, the first transmitter may be
faulty. See your dealer who can service the
theft-deterrent system and have a new RKE
transmitter programmed to the vehicle.
It is possible for the immobilizer system to
learn new or replacement RKE transmitters.
Up to eight transmitters can be
programmed to the vehicle. To program
additional transmitters, see
“Programming
Transmitters to the Vehicle” underRemote
Keyless Entry (RKE) System Operation 07.
Do not leave the key or device that disarms
or deactivates the theft-deterrent system in
the vehicle.
Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things, like
other vehicles, look farther away than
they really are. If you cut too sharply (Continued)
Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
350 OnStar
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information. With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the engine from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.
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Index 357
IndexA
Accessories and Modifications . . . . . . . . . . . 256
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . 205
Adaptive Cruise Control . . . . . . . . . . . . . . . . . . 219
Add-On Electrical Equipment . . . . . . . . . . . . . 254
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Additional Maintenance and Care . . . . . . . . 328
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 37
Agreements Trademarks and License . . . . . . . . . . . . . . . 174
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . 263
Air Conditioning . . . . . . . . . . . . . . . . . . . . . 182, 186
Air Filter Life System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Air Filter, Passenger Compartment . . . . . . . .187
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
How Does an Airbag Restrain? . . . . . . . . . . 59
Passenger Sensing System . . . . . . . . . . . . . . 61
What Makes an Airbag Inflate? . . . . . . . . . 59
What Will You See after an AirbagInflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
When Should an Airbag Inflate? . . . . . . . . 58
Where Are the Airbags? . . . . . . . . . . . . . . . . 57 Airbags
Adding Equipment to the Vehicle . . . . . . . 64
Passenger Status Indicator . . . . . . . . . . . . . 103
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . 103
Servicing Airbag-Equipped Vehicles . . . . . . 64
System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Alarm
Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 25
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Side Blind Zone (SBZA) . . . . . . . . . . . . . . . . . 237
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 285
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . .211, 271
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Antilock Brake System (ABS) . . . . . . . . . . . . . . 211 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . 107
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Apple CarPlay and Android Auto . . . . . . . . . 164
Assistance Program, Roadside . . . . . . . . . . . . .341
Assistance Systems for Driving . . . . . . . . . . 232
Assistance Systems for Parking and Backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
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Index 365
Safety Defects Reporting (cont'd)U.S. Government . . . . . . . . . . . . . . . . . . . . . . . 346
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Safety System Check . . . . . . . . . . . . . . . . . . . . . 54
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Scheduling Appointments . . . . . . . . . . . . . . . . 342
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Buckle To Drive . . . . . . . . . . . . . . . . . . . . . . . . . 48
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
How to Wear Seat Belts Properly . . . . . . . 49
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . 50
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Replacing after a Crash . . . . . . . . . . . . . . . . . 55
Use During Pregnancy . . . . . . . . . . . . . . . . . . 54
Seats
Adjustment, Front . . . . . . . . . . . . . . . . . . . . . . 36
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . 34
Heated and Ventilated Front . . . . . . . . . . . . 41
Heated, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Lumbar Adjustment, Front . . . . . . . . . . . . . . 37
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Power Adjustment, Front . . . . . . . . . . . . . . . 36
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . 37
Third Row Seat . . . . . . . . . . . . . . . . . . . . . . . . . 45
Securing Child Restraints . . . . . . . . . . . . . . 80, 82 Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187 Accessories and Modifications . . . . . . . . . 256
Doing Your Own Work . . . . . . . . . . . . . . . . . 257
Maintenance Records . . . . . . . . . . . . . . . . . . 333
Maintenance, General Information . . . . . 322
Parts Identification . . . . . . . . . . . . . . . . . . . . . 334
Scheduling Appointments . . . . . . . . . . . . . . 342
Service Electric Parking Brake Light . . . . . . 106
Services Special Application . . . . . . . . . . . . . . . . . . . . . 328
Servicing System . . . . . . . . . . . . . . . . . . . . . . . . .154
Servicing the Airbag . . . . . . . . . . . . . . . . . . . . . . 64
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . 237
Signals, Turn and Lane-Change . . . . . . . . . . . . 125
Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . 135
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Special Application Services . . . . . . . . . . . . . . 328
Specifications and Capacities . . . . . . . . . . . . . 335 Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Start Vehicle, Remote . . . . . . . . . . . . . . . . . . . . . . 13
Starting the Engine . . . . . . . . . . . . . . . . . . . . . . 203
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 Heated Wheel . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Wheel Adjustment . . . . . . . . . . . . . . . . . . . . . . 90
Wheel Controls . . . . . . . . . . . . . . . . . . . . . . . . . 90
Steering Wheel Controls . . . . . . . . . . . . . . . . . . 131
Stop/Start System . . . . . . . . . . . . . . . . . . . . . . . 204
Storage Areas
Cargo Management System . . . . . . . . . . . . 86
Center Console . . . . . . . . . . . . . . . . . . . . . . . . . 85
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . 85
Roof Rack System . . . . . . . . . . . . . . . . . . . . . . . 87
Storage Compartments . . . . . . . . . . . . . . . . . . . 85
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
System Engine Air Filter Life . . . . . . . . . . . . . . . . . . . 263