2021 CHEVROLET TRAVERSE radio

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Keys, Doors, and Windows 7
The key that is part of the Remote Keyless
Entry (RKE) transmitter can be used for all
locks.
Remove the key by pressing the button on
the side of the RKE transmitter near the
bottom and pull the key out. Never pull the
key out without pressing the button.
If it becomes difficult to turn the key,
inspect the key blade for debris. Periodically,
clean with a brush or a pick.
See your dealer if a new transmitter is
needed.
If locked out of the vehicle, seeRoadside
Assistance Program 0341.
With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. See OnStar Overview
0 349.
Remote Keyless Entry (RKE)
System
See Radio Frequency Statement 0346.
If there is a decrease in the Remote Keyless
Entry (RKE) operating range:
.Check the distance. The transmitter may
be too far from the vehicle.
.Check the location. Other vehicles or
objects may be blocking the signal.
.Check the transmitter's battery. See
“Battery Replacement” later in this
section.
.If the transmitter is still not working
correctly, see your dealer or a qualified
technician for service.
Remote Keyless Entry (RKE)
System Operation
The Keyless Access system allows for vehicle
entry when the Remote Keyless Entry (RKE)
transmitter is within 1 m (3 ft). See “Keyless
Access Operation” later in this section.
The RKE transmitter may work up to 60 m
(197 ft) away from the vehicle.
Other conditions can affect the performance
of the transmitter. See Remote Keyless Entry
(RKE) System 07.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
26 Keys, Doors, and Windows
How to Detect a Tamper Condition
IfKis pressed and the horn chirps and the
lights flash three times, the alarm was
activated while the alarm system was
armed.
If the alarm system has been activated, a
message will appear on the Driver
Information Center (DIC).
Immobilizer
See Radio Frequency Statement 0346.
Immobilizer Operation
This vehicle has a passive theft-deterrent
system.
The system does not have to be manually
armed or disarmed.
The vehicle is automatically immobilized
when the transmitter leaves the vehicle.
The immobilization system is disarmed
when the ignition is turned on or in ACC/
ACCESSORY and a valid Remote Keyless
Entry (RKE) transmitter is in the vehicle.
The security light, in the instrument cluster,
comes on if there is a problem with arming
or disarming the theft-deterrent system.
The system has one or more RKE
transmitters matched to an immobilizer
control unit in your vehicle. Only a correctly
matched RKE transmitter will start the
vehicle. If the transmitter is ever damaged,
you may not be able to start your vehicle.
When trying to start the vehicle, the
security light may come on briefly when the
ignition is turned on.
If the engine does not start and the security
light stays on, there is a problem with the
system. Turn the ignition off and try again.
If the vehicle will not change ignition modes
(ACC/ACCESSORY, on, off), and the RKE
transmitter appears to be undamaged, try
another transmitter. Or, you may try placing
the transmitter in the transmitter pocket in
the center console. See Remote Keyless Entry
(RKE) System Operation 07. If the ignition mode will not change with
the other transmitter, or with the
transmitter in the transmitter pocket, your
vehicle needs service. If the ignition does
change modes, the first transmitter may be
faulty. See your dealer who can service the
theft-deterrent system and have a new RKE
transmitter programmed to the vehicle.
It is possible for the immobilizer system to
learn new or replacement RKE transmitters.
Up to eight transmitters can be
programmed to the vehicle. To program
additional transmitters, see
“Programming
Transmitters to the Vehicle” underRemote
Keyless Entry (RKE) System Operation 07.
Do not leave the key or device that disarms
or deactivates the theft-deterrent system in
the vehicle.
Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things, like
other vehicles, look farther away than
they really are. If you cut too sharply (Continued)

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Storage 85
Storage
Storage Compartments
Storage Compartments . . . . . . . . . . . . . . . . . 85
Instrument Panel Storage . . . . . . . . . . . . . . 85
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Center Console Storage . . . . . . . . . . . . . . . . . 85
Additional Storage Features
Cargo Management System . . . . . . . . . . . . 86
Roof Rack System
Roof Rack System . . . . . . . . . . . . . . . . . . . . . . 87
Storage Compartments{
Warning
Do not store heavy or sharp objects in
storage compartments. In a crash, these
objects may cause the cover to open and
could result in injury.
Instrument Panel Storage
If equipped with storage behind the radio,
press
Pand hold to open. There is a
charging only USB port inside. See the
infotainment manual.
Press
Pand hold again to close.
Caution
To avoid damage, do not manually force
the display to move.
Keep the storage area closed when not
in use.
Glove Box
Lift up on the glove box lever to open it.
Center Console Storage
The center console has storage under the
armrest. Pull up the latch and lift to open.
There is a removable organizer on top of the
storage bin.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
94 Instruments and Controls
The power outlet is on the rear of the
center console.
An indicator light on the outlet turns on to
show it is in use. The light comes on when
the ignition is on, equipment requiring less
than 150 watts is plugged into the outlet,
and no system fault is detected.
The indicator light does not come on when
the ignition is off or if the equipment is not
fully seated into the outlet.
If equipment is connected using more than
150 watts or a system fault is detected, a
protection circuit shuts off the power supply
and the indicator light turns off. To reset
the circuit, unplug the item and plug it back
in or turn the Retained Accessory Power(RAP) off and then back on. See
Retained
Accessory Power (RAP) 0205. The power
restarts when equipment using 150 watts or
less is plugged into the outlet and a system
fault is not detected.
The power outlet is not designed for and
may not work properly, if the following are
plugged in:
.Equipment with high initial peak wattage,
such as compressor-driven refrigerators
and electric power tools
.Other equipment requiring an extremely
stable power supply, such as
microcomputer-controlled electric blankets
and touch sensor lamps
.Medical equipment
See High Voltage Devices and Wiring 0275.
Wireless Charging
If equipped, the vehicle has wireless
charging in the storage bin in front of the
floor console. The system operates at 145
kHz and wirelessly charges one Qi
compatible smartphone. The power output
of the system is capable of charging at a
rate up to 3 amp (15W), as requested by the
compatible smartphone. See Radio
Frequency Statement 0346.
{Warning
Wireless charging can affect the
operation of an implanted pacemaker or
other medical devices. If you have one, it
is recommended to consult with your
doctor before using the wireless charging
system.
The vehicle must be on, in ACC/ACCESSORY,
or Retained Accessory Power (RAP) must be
active. The wireless charging feature may
not correctly indicate charging when the
vehicle is in RAP, or during Bluetooth phone
calls. See Retained Accessory Power (RAP)
0 205.
{Warning
Remove all objects from the charging pad
before charging your compatible
smartphone. Objects, such as coins, keys,
rings, paper clips, or cards, between the
smartphone and charging pad will
become very hot. On the rare occasion
that the charging system does not detect
an object, and the object gets wedged
between the smartphone and charger,
(Continued)

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
104 Instruments and Controls
If the word OFF, and the off symbol, are lit
on the passenger airbag status indicator, it
means that the passenger sensing system
has turned off the front outboard passenger
frontal airbag.
If, after several seconds, both status
indicator lights remain on, or if there are no
lights at all, there may be a problem with
the lights or the passenger sensing system.
See your dealer for service.
{Warning
If the airbag readiness light ever comes
on and stays on, it means that
something may be wrong with the airbag
system. To help avoid injury to yourself
or others, have the vehicle serviced right
away. SeeAirbag Readiness Light 0103
for more information, including important
safety information.
Charging System Light
The charging system light comes on briefly
when the ignition is turned on, but the
engine is not running, as a check to show
the light is working. It should go out when
the engine is started.
If the light stays on, or comes on while
driving, there may be a problem with the
electrical charging system. Have it checked
by your dealer. Driving while this light is on
could drain the battery.
When this light comes on, or is flashing, the
Driver Information Center (DIC) also displays
a message.
If a short distance must be driven with the
light on, be sure to turn off all accessories,
such as the radio and air conditioner. Find a
safe place to stop the vehicle.
Malfunction Indicator Lamp
(Check Engine Light)
This light is part of the vehicle’s emission
control on-board diagnostic system. If this
light is on while the engine is running, a
malfunction has been detected and the
vehicle may require service. The light should
come on to show that it is working when
the ignition is in Service Mode. See Ignition
Positions 0201.
Malfunctions are often indicated by the
system before any problem is noticeable.
Being aware of the light and seeking service
promptly when it comes on may prevent
damage.
Caution
If the vehicle is driven continually with
this light on, the emission control system
may not work as well, the fuel economy
may be lower, and the vehicle may not
(Continued)

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Instruments and Controls 119
To enable valet mode:1. Enter a four-digit code on the keypad.
2. Touch Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Touch Lock or Unlock to lock or unlock the
system. Touch Back to go back to the
previous menu.
Universal Remote System
See Radio Frequency Statement 0346.
Universal Remote System
Programming
If equipped, these buttons are in the
overhead console.
This system can replace up to three remote
control transmitters used to activate devices
such as garage door openers, security
systems, and home automation devices.
These instructions refer to a garage door
opener, but can be used for other devices.
Do not use the Universal Remote system
with any garage door opener that does not
have the stop and reverse feature. This
includes any garage door opener model
manufactured before April 1, 1982.
Read these instructions completely before
programming the Universal Remote system.
It may help to have another person assist
with the programming process.
Keep the original hand-held transmitter for
use in other vehicles as well as for future
programming. Erase the programming when
vehicle ownership is terminated. See
“Erasing Universal Remote System Buttons”
later in this section.
To program a garage door opener, park
outside directly in line with and facing the
garage door opener receiver. Clear all people
and objects near the garage door. Make sure the hand-held transmitter has a
new battery for quicker and more accurate
transmission of the radio-frequency signal.
Programming the Universal Remote
System
For questions or programming help, see
www.homelink.com/gm or call
1-800-355-3515. For calls placed outside the
U.S., Canada, or Puerto Rico, international
rates will apply and may differ based on
landline or mobile phone.
Programming involves time-sensitive actions,
and may time out causing the procedure to
be repeated.
To program up to three devices:
1. Hold the end of the hand-held transmitter about 3 to 8 cm (1 to 3 in)
away from the Universal Remote system
buttons with the indicator light in view.
The hand-held transmitter was supplied
by the manufacturer of the garage door
opener receiver.
2. Press and release one of the three Universal Remote system buttons to be
programmed. Press and hold the
hand-held transmitter button. Do not
release the hand-held transmitter button
until the indicator light changes from a

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
120 Instruments and Controls
slow to a rapid flash or continuous light.
Then release the hand-held transmitter
button.
Some garage door openers may require
substitution of Step 2 with the procedure
under“Radio Signals for Some Gate
Operators” later in this section.
3. Press and hold the newly programmed Universal Remote system button for
five seconds while watching the indicator
light and garage door activation.
.If the indicator light stays on
continuously or the garage door
moves when the button is pressed,
then programming is complete. There
is no need to complete Steps 4–6.
.If the indicator light does not come
on or the garage door does not
move, a second button press may be
required. For a second time, press
and hold the newly programmed
button for five seconds. If the
indicator light is continuously lit,
or the garage door moves,
programming is complete.
.If the indicator light flashes rapidly
and the garage door does not move,
continue with programming
Steps 4–6.
Learn or Smart Button
4. After completing Steps 1–3, locate the Learn or Smart button inside the garage
on the garage door opener receiver. The
name and color of the button may vary
by manufacturer.
5. Press and release the Learn or Smart button. Step 6 must be completed within
30 seconds of pressing this button.
6. Return to the vehicle and firmly press and hold the trained Universal Remote
system button for two seconds and
release. Repeat the “press/hold/release”
sequence up to three times to complete
the training process.
The Universal Remote system should now
activate the garage door.
Repeat the process for programming the
two remaining buttons.
Radio Signals for Some Gate Operators
For questions or programming help, see
www.homelink.com/gm or call
1-800-355-3515. For calls placed outside the
U.S., Canada, or Puerto Rico, international
rates will apply and may differ based on
landline or mobile phone.
Some radio-frequency laws and gate
operators require transmitter signals to time
out or quit after several seconds of
transmission. This may not be long enough
for the Universal Remote system to pick up
the signal during programming.
If the programming did not work, replace
Step 2 under “Programming the Universal
Remote System” with the following:
Press and hold the Universal Remote system
button while pressing and releasing the
hand-held transmitter button every
two seconds until the signal has been
successfully accepted by the Universal
Remote system. The Universal Remote
system indicator light will flash slowly at
first and then change to a rapid flash or
continuous solid-light. Proceed with Step 3
under “Programming the Universal Remote
System” to complete.

Chevrolet Traverse Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14637844) - 2021 - CRC - 3/26/21
Infotainment System 129
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Steering Wheel Controls . . . . . . . . . . . . . . . 131
Using the System . . . . . . . . . . . . . . . . . . . . . . 132
Software Updates . . . . . . . . . . . . . . . . . . . . . . 135
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Radio Data System (RDS) . . . . . . . . . . . . . . 136
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 137
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . 137
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 138
Audio Players
Avoiding Untrusted Media Devices . . . . . 138
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 141
OnStar System
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . 142
Navigation
Using the Navigation System . . . . . . . . . . 142
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Navigation Symbols . . . . . . . . . . . . . . . . . . . 146
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . . 152Global Positioning System (GPS) . . . . . . . 153
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . . 153
Problems with Route Guidance . . . . . . . . 153
If the System Needs Service . . . . . . . . . . . 154
Map Data Updates . . . . . . . . . . . . . . . . . . . . 154
Database Coverage Explanations . . . . . . . 154
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 154
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 160
Bluetooth (Pairing and Using a
Phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Apple CarPlay and Android Auto . . . . . . 164
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Trademarks and License Agreements
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.