Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
8 Keys, Doors, and Windows
{Warning
If the key is unintentionally rotated while
the vehicle is running, the ignition could
be moved out of the RUN position. This
could be caused by heavy items hanging
from the key ring,
or by large or long items attached to the
key ring that could be contacted by the
driver or steering wheel. If the ignition
moves out of the RUN position, the
engine will shut off, braking and steering
power assist may be impacted, and
airbags may not deploy. To reduce the
risk of unintentional rotation of the
ignition key, do not change the way the
ignition key and Remote Keyless Entry
(RKE) transmitter, if equipped, are
connected to the provided key rings.
The ignition key and key rings, and RKE
transmitter, if equipped, are designed to
work together as a system to reduce the
risk of unintentionally moving the key out
of the RUN position. The ignition key has a
small hole to allow attachment of the
provided key ring. It is important that any replacement ignition keys have a small hole.
See your dealer if a replacement key is
required.
The combination and size of the rings that
came with your keys were specifically
selected for your vehicle. The rings are
connected to the key like two links of a
chain to reduce the risk of unintentionally
moving the key out of the RUN position. Do
not add any additional items to the ring
attached to the ignition key. Attach
additional items only to the second ring,
and limit added items to a few essential
keys or small, light items no larger than an
RKE transmitter.
Interference from radio-frequency
identification (RFID) tags may prevent the
key from starting the vehicle. Keep RFID
tags away from the key when starting the
vehicle.
The key is used for the ignition, all door
locks, and the glove box.
If equipped with memory seats, keys 1 and 2
are linked to seating positions of memory 1
or 2. See
Memory Seats 046.
Programming Keys
Follow these procedures to program up to
eight keys to the vehicle.
Programming with Two Recognized Keys
To program a new key:
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Seats and Restraints 67
system from properly turning off the
passenger airbag(s). SeePassenger Sensing
System 062.
If the vehicle has rollover roof-rail airbags,
see Different Size Tires and Wheels 0352 for
additional important information.
If a snow plow is added to the vehicle, the
airbags should still work properly. The
airbag systems were designed to work
properly under a wide range of conditions,
including snow plowing with vehicles that
have the optional snow plow prep package
(RPO VYU). Do not change or defeat the
snow plow's “tripping mechanism.” If you
do, it can damage the snow plow and the
vehicle, and may cause an airbag
deployment.
If the vehicle must be modified because you
have a disability and have questions about
whether the modifications will affect the
vehicle's airbag system, or if you have
questions about whether the airbag system
will be affected if the vehicle is modified for
any other reason, call Customer Assistance.
See Customer Assistance Offices 0403.Airbag System Check
The airbag system does not need regularly
scheduled maintenance or replacement.
Make sure the airbag readiness light is
working. See Airbag Readiness Light 0110.
Caution
If an airbag covering is damaged, opened,
or broken, the airbag may not work
properly. Do not open or break the airbag
coverings. If there are any opened or
broken airbag coverings, have the airbag
covering and/or airbag module replaced.
For the location of the airbags, see Where
Are the Airbags? 059. See your dealer
for service.
Replacing Airbag System Parts
after a Crash
{Warning
A crash can damage the airbag systems
in the vehicle. A damaged airbag system
may not properly protect you and your
passenger(s) in a crash, resulting in
serious injury or even death. To help (Continued)
Warning (Continued)
make sure the airbag systems are
working properly after a crash, have
them inspected and any necessary
replacements made as soon as possible.
If an airbag inflates, you will need to
replace airbag system parts. See your dealer
for service.
If the airbag readiness light stays on after
the vehicle is started or comes on when you
are driving, the airbag system may not work
properly. Have the vehicle serviced right
away. See Airbag Readiness Light 0110.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 207
Trailer Sway Control (TSC) . . . . . . . . . . . . . 285
Trailering App . . . . . . . . . . . . . . . . . . . . . . . . . 286
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . 297
Adding a Snow Plow or SimilarEquipment . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Pickup Conversion to Chassis Cab . . . . . 299
Driving Information
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here
are some driving tips to get the best fuel
economy possible:
.Set the climate controls to the desired
temperature after the engine is started,
or turn them off when not required.
.Avoid fast starts and accelerate smoothly.
.Brake gradually and avoid abrupt stops.
.Avoid idling the engine for long periods
of time.
.When road and weather conditions
are appropriate, use cruise control.
.Always follow posted speed limits or
drive more slowly when conditions
require.
.Keep vehicle tires properly inflated.
.Combine several trips into a single trip.
.Replace the vehicle's tires with the same
TPC Spec number molded into the tire's
sidewall near the size.
.Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms and can
take your focus from the task of driving.
Exercise good judgment and do not let other
activities divert your attention away from
the road. Many local governments have
enacted laws regarding driver distraction.
Become familiar with the local laws in
your area.
To avoid distracted driving, keep your eyes
on the road, keep your hands on the
steering wheel, and focus your attention on
driving.
.Do not use a phone in demanding driving
situations. Use a hands-free method to
place or receive necessary phone calls.
.Watch the road. Do not read, take notes,
or look up information on phones or
other electronic devices.
.Designate a front seat passenger to
handle potential distractions.
.Become familiar with vehicle features
before driving, such as programming
favorite radio stations and adjusting
climate control and seat settings. Program
all trip information into any navigation
device prior to driving.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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300 Vehicle Care
Vehicle Care
General Information
General Information . . . . . . . . . . . . . . . . . . . 301
California Proposition 65 Warning . . . . . 301
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . . . . . . 301
Accessories and Modifications . . . . . . . . . 302
Vehicle Checks
Doing Your Own Service Work . . . . . . . . 302
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Engine Compartment Overview . . . . . . . 304
Engine Oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Engine Oil Life System . . . . . . . . . . . . . . . . 307
Automatic Transmission Fluid . . . . . . . . . 308
Engine Air Filter Life System . . . . . . . . . . 308
Engine Air Cleaner/Filter . . . . . . . . . . . . . . 309
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 310
Engine Overheating . . . . . . . . . . . . . . . . . . . . 312
Overheated Engine Protection Operating Mode . . . . . . . . . . . . . . . . . . . . . 314
Engine Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Power Steering Fluid . . . . . . . . . . . . . . . . . . . 314
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Brake Pad Life System . . . . . . . . . . . . . . . . . 316
Brake Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Battery - North America . . . . . . . . . . . . . . . 318
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 320 Front Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Noise Control System . . . . . . . . . . . . . . . . . 320
Starter Switch Check . . . . . . . . . . . . . . . . . . . 321
Automatic Transmission Shift Lock
Control Function Check . . . . . . . . . . . . . . 322
Ignition Transmission Lock Check . . . . . . 322
Park Brake and P (Park) Mechanism Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Wiper Blade Replacement . . . . . . . . . . . . . 322
Glass Replacement . . . . . . . . . . . . . . . . . . . . . 323
Windshield Replacement . . . . . . . . . . . . . . . 323
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Headlamp Aiming
Front Headlamp Aiming . . . . . . . . . . . . . . . 324
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . 324
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 325
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Headlamps, Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . 325
Taillamps, Turn Signal, Stoplamps, and Back-Up Lamps . . . . . . . . . . . . . . . . . . . . . . 326
Center High-Mounted Stoplamp (CHMSL) and Cargo Lamp . . . . . . . . . . . . 327
License Plate Lamp . . . . . . . . . . . . . . . . . . . . 328
Electrical System
Electrical System Overload . . . . . . . . . . . . 328 Fuses and Circuit Breakers . . . . . . . . . . . . . 329
Engine Compartment Fuse Block . . . . . . 329
Instrument Panel Fuse Block (Left) . . . . . 332
Instrument Panel Fuse Block (Right) . . . 334
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . 337
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . . . . . 337
Tire Sidewall Labeling . . . . . . . . . . . . . . . . . 338
Tire Designations . . . . . . . . . . . . . . . . . . . . . . 339
Tire Terminology and Definitions . . . . . . 339
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Tire Pressure Monitor System . . . . . . . . . 342
Tire Pressure Monitor Operation . . . . . . 343
Tire Inspection . . . . . . . . . . . . . . . . . . . . . . . . 348
Tire Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . 348
When It Is Time for New Tires . . . . . . . . 350
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . 351
Different Size Tires and Wheels . . . . . . . . 352
Uniform Tire Quality Grading . . . . . . . . . . 352
Wheel Alignment and Tire Balance . . . . 354
Wheel Replacement . . . . . . . . . . . . . . . . . . . 354
Tire Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 355
Tire Changing . . . . . . . . . . . . . . . . . . . . . . . . . 356
Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . 366
Jump Starting
Jump Starting - North America . . . . . . . . 367
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Vehicle Care 337
Warning (Continued)
.Worn or old tires can cause a
crash. If the tread is badly worn,
replace them.
.Replace any tires that have been
damaged by impacts with
potholes, curbs, etc.
.Improperly repaired tires can cause
a crash. Only the dealer or an
authorized tire service center
should repair, replace, dismount,
and mount the tires.
.Do not spin the tires in excess of
56 km/h (35 mph) on slippery
surfaces such as snow, mud, ice,
etc. Excessive spinning may cause
the tires to explode.
All-Season Tires
This vehicle may come with all-season tires.
These tires are designed to provide good
overall performance on most road surfaces
and weather conditions. Original equipment
tires designed to GM's specific tire
performance criteria have a TPC specification
code molded onto the sidewall. Originalequipment all-season tires can be identified
by the last two characters of this TPC code,
which will be
“MS.”
Consider installing winter tires on the
vehicle if frequent driving on snow or
ice-covered roads is expected. All-season tires
provide adequate performance for most
winter driving conditions, but they may not
offer the same level of traction or
performance as winter tires on snow or
ice-covered roads. See Winter Tires0337.
Winter Tires
This vehicle was not originally equipped
with winter tires. Winter tires are designed
for increased traction on snow and
ice-covered roads. Consider installing winter
tires on the vehicle if frequent driving on ice
or snow covered roads is expected. See your
dealer for details regarding winter tire
availability and proper tire selection. Also,
see Buying New Tires 0351.
With winter tires, there may be decreased
dry road traction, increased road noise, and
shorter tread life. After changing to winter
tires, be alert for changes in vehicle
handling and braking.
If using winter tires:
.Use tires of the same brand and tread
type on all four wheel positions.
.Use only radial ply tires of the same size,
load range, and speed rating as the
original equipment tires.
Winter tires with the same speed rating as
the original equipment tires may not be
available for H, V, W, Y, and ZR speed rated
tires. If winter tires with a lower speed
rating are chosen, never exceed the tire's
maximum speed capability.
All-Terrain Tires
This vehicle may have all-terrain or
mud-terrain tires. These tires provide good
performance on most road surfaces, weather
conditions, and for off-road driving. See
Off-Road Driving 0211.
The tread pattern on these tires may wear
more unevenly than other tires. Consider
rotating the tires more frequently than at
12 000 km (7,500 mi) intervals if irregular
wear is noted when the tires are inspected.
See Tire Inspection 0348.
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Vehicle Care 339
Tire Designations
Tire Size
The examples show a typical light truck
tire size.
Light Truck (LT-Metric) Tire
(1) Light Truck (LT-Metric) Tire:The
United States version of a metric tire
sizing system. The letters LT as the first
two characters in the tire size mean a
light truck tire engineered to standards
set by the U.S. Tire and Rim
Association.
(2) Tire Width
:The 3-digit number
indicates the tire section width in
millimeters from sidewall to sidewall.
(3) Aspect Ratio
:A 2-digit number that
indicates the tire height-to-width
measurements. For example, if the tire
size aspect ratio is 75, as shown in item 3 of the light truck (LT-Metric) tire
illustration, it would mean that the
tire's sidewall is 75 percent as high as it
is wide.
(4) Construction Code
:A letter code is
used to indicate the type of ply
construction in the tire. The letter R
means radial ply construction; the
letter D means diagonal or bias ply
construction.
(5) Rim Diameter
:Diameter of the
wheel in inches.
(6) Load Range
:Load Range.
(7) Service Description
:The service
description indicates the load index and
speed rating of a tire. If two numbers
are given as in the example, 120/116,
then this represents the load index for
single versus dual wheel usage (single/
dual). The speed rating is the maximum
speed a tire is certified to carry a load.
Tire Terminology and Definitions
Air Pressure:The amount of air inside
the tire pressing outward on each
square inch of the tire. Air pressure is
expressed in kPa (kilopascal) or psi
(pounds per square inch).
Accessory Weight
:The combined
weight of optional accessories. Some
examples of optional accessories are
automatic transmission, power
windows, power seats, and air
conditioning.
Aspect Ratio
:The relationship of a
tire's height to its width.
Belt
:A rubber coated layer of cords
between the plies and the tread. Cords
may be made from steel or other
reinforcing materials.
Bead
:The tire bead contains steel
wires wrapped by steel cords that hold
the tire onto the rim.
Bias Ply Tire
:A pneumatic tire in which
the plies are laid at alternate angles
less than 90 degrees to the centerline
of the tread.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
344 Vehicle Care
displays, seeDriver Information Center (DIC)
(Base Level) 0119 or
Driver Information Center (DIC) (Midlevel and
Uplevel) 0120.
The low tire pressure warning light may
come on in cool weather when the vehicle is
first started, and then turn off as the vehicle
is driven. This could be an early indicator
that the air pressure is getting low and
needs to be inflated to the proper pressure.
A Tire and Loading Information label shows
the size of the original equipment tires and
the correct inflation pressure for the tires
when they are cold. See Vehicle Load Limits
0 217, for an example of the Tire and
Loading Information label and its location.
Also see Tire Pressure 0341.
The TPMS can warn about a low tire
pressure condition but it does not replace
normal tire maintenance. See Tire Inspection
0 348, Tire Rotation 0348 and
Tires 0336.
Caution
Tire sealant materials are not all the
same. A non-approved tire sealant could
damage the TPMS sensors. TPMS sensor
(Continued)
Caution (Continued)
damage caused by using an incorrect tire
sealant is not covered by the vehicle
warranty. Always use only the GM
approved tire sealant available through
your dealer or included in the vehicle.
TPMS Malfunction Light and Message
The TPMS will not function properly if one
or more of the TPMS sensors are missing or
inoperable. When the system detects a
malfunction, the low tire pressure warning
light flashes for about one minute and then
stays on for the remainder of the ignition
cycle. A DIC warning message also displays.
The malfunction light and DIC warning
message come on at each ignition cycle
until the problem is corrected. Some of the
conditions that can cause these to come
on are:
.One of the road tires has been replaced
with the spare tire. The spare tire does
not have a TPMS sensor. The malfunction
light and the DIC message should go off
after the road tire is replaced and the
sensor matching process is performed
successfully. See "TPMS Sensor Matching
Process" later in this section.
.The TPMS sensor matching process was
not done or not completed successfully
after rotating the tires. The malfunction
light and the DIC message should go off
after successfully completing the sensor
matching process. See "TPMS Sensor
Matching Process" later in this section.
.One or more TPMS sensors are missing or
damaged. The malfunction light and the
DIC message should go off when the
TPMS sensors are installed and the sensor
matching process is performed
successfully. See your dealer for service.
.Replacement tires or wheels do not match
the original equipment tires or wheels.
Tires and wheels other than those
recommended could prevent the TPMS
from functioning properly. See Buying
New Tires 0351.
.Operating electronic devices or being near
facilities using radio wave frequencies
similar to the TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning properly, it
cannot detect or signal a low tire pressure
condition. See your dealer for service if the
TPMS malfunction light and DIC message
come on and stay on.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Vehicle Care 347
Contact your trailer service center or tire
service center to have the pressure sensors
installed inside the trailer tires. The
technician should insert the sensor stem
through the hole in the trailer wheel. When
the sensor is correctly positioned, the nut on
the sensor stem should be tightened to
8Y (6 lb ft). When mounting the trailer
tire onto the trailer wheel be careful not to
damage the sensor.
The Trailering App can be used to view the
tire pressures after the recommended trailer
tire pressures have been entered. Refer to
the trailer tire placard on the trailer or the
trailer tire sidewall for the recommended
tire pressure. The system is compatible with trailer tires
that have placard pressure values from 103 -
689 kpa (15 - 100 psi). The hole in the wheel
for the tire stem must be 11.43 mm
(0.453 in) in diameter. Use of the pressure
sensors on a wheel with a different stem
hole size could result in loss of air from
the tire.
If a low trailer tire pressure condition is
detected, the TTPMS displays a warning
message on the DIC. If the warning message
is displayed, stop as soon as possible and
inflate the tires to the recommended
pressure shown on the tire placard on the
trailer.
In addition, the TTPMS monitors the
temperature of the trailer tires. If the
system detects a high temperature on one
or more of the trailer tires, a warning
message will be displayed on the DIC. If this
warning message is displayed, stop as soon
as possible, and inspect the overheated
trailer tire. Common causes for high trailer
tire temperature are underinflation,
overloading, or tire damage.
TTPMS Malfunction Message
The TTPMS will not function properly if one
or more of the trailer tire sensors are
missing or inoperable. If the system detects
a malfunction, a DIC message indicates that
the system requires service. Some of the
conditions that can cause the service
message to occur are:
.One of the trailer tires has been replaced
with the spare tire which does not have a
learned TTPMS sensor. The DIC message
should turn off after the pressure sensor
is installed in the tire, and the learning
process is performed successfully. See
"TTPMS Sensor Learning Process" under
Trailering App
0286.
.The TTPMS sensor learning process was
not done or not completed successfully.
The DIC message should go off after
successfully completing the sensor
learning process. See "TTPMS Sensor
Learning Process" under Trailering App
0 286.
.One or more TTPMS sensors are missing
or damaged. The DIC message should go
off when the TTPMS sensors are installed
and the sensor learning process is