2021 CHEVROLET SILVERADO 2500HD audio

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
104 Instruments and Controls
Uplevel Cluster English Standard Shown, Metric Similar
1.Tachometer 0106
2. Engine Oil Pressure Gauge 0107
3. Engine Coolant Temperature Gauge
0108
4. Fuel Gauge 0106
5. Voltmeter Gauge 0109
6. Speedometer 0106 7.
Driver Information Center (DIC) (Base
Level) 0119 or
Driver Information Center (DIC)
(Midlevel and Uplevel) 0120
Cluster Menu (Midlevel and Uplevel)
There is an interactive display area in the
center of the instrument cluster.
Use the right steering wheel control to open
and scroll through the different items and
displays.
Press
SorTto access the cluster
applications. Use the thumbwheel to scroll
through the list of available features. Press
the thumbwheel to select. Not all
applications will be available on all vehicles.
.Home
.Info App. This is where the selected Driver
Information Center (DIC) displays can be
viewed. See Driver Information Center
(DIC) (Base Level) 0119 or
Driver Information Center (DIC) (Midlevel
and Uplevel) 0120.
.Audio

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Instruments and Controls 105
.Navigation
.Phone
.Options
Home
Information displayed here can be
customized from the Options menu.
Speedometer : Displays how fast the vehicle
is moving in either kilometers per hour
(km/h) or miles per hour (mph).
Speed Sign : Shows sign information, which
comes from a roadway database in the
onboard navigation, if equipped.
Time : Displays the current time.
Fuel Range : Displays the approximate
distance the vehicle can be driven without
refueling. The fuel range estimate is based
on an average of the vehicle’s fuel economy
over recent driving history and the amount
of fuel remaining in the fuel tank. Fuel
range cannot be reset.
Audio
In the Audio menu, use the thumbwheel to
scroll through options, browse for music,
select from favorites, or change the audio
source. In the main view, scroll to change
the station or go to the next or previous
track. Navigation
In the Navigation menu, if there is no active
route, a compass will be displayed. If there
is an active route, press the thumbwheel to
cancel or resume route guidance, mute or
unmute voice guidance, or access Recents or
Favorites.
Phone
In the Phone menu, if there is no active
phone call, view recent calls, scroll through
contacts, select from the favorites, or change
the phone source. If there is an active call,
mute the phone or switch to handset
operation.
Options
Use the thumbwheel to scroll through items
in the Options menu.
Head-up Display (HUD) :
If equipped, this
feature allows for adjusting the angle of the
HUD image and changing or turning off the
Speed Limit Sign.
HUD Rotation: Press the thumbwheel while
Adjust Rotation is highlighted to enter
Adjust Mode. Scroll to adjust the angle of
the HUD display. Press the thumbwheel to
confirm and save the setting. This feature
may only be available in P (Park). Speed Limit Style: Press the thumbwheel
while Speed Limit Style is highlighted to
change the speed sign style or to turn it off.
Units :
Press the thumbwheel while Units is
displayed to enter the Units menu. Choose
US or metric units by pressing the
thumbwheel while the desired item is
highlighted. A selected mark will be
displayed next to the selected item.
Info Page Options : Press the thumbwheel
while Info Page Options is displayed to
enter and select the items to be displayed
in the Info app. A selected mark will be
displayed next to the selected item.
Home : Press the thumbwheel to select the
available elements to display. Not all
elements will be available on all vehicles:
Speedometer, Speed Sign, Time, and Fuel
Range.
Display (Uplevel) : Press the thumbwheel to
enter the Display menu. Select to turn on or
off the compass or speed sign.
Speed Warning : The Speed Warning display
allows the driver to set a speed that they
do not want to exceed. To set the Speed
Warning, press the thumbwheel when Speed
Warning is displayed, or press the
thumbwheel on the main view to set the

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Instruments and Controls 123
Driver Assistance :If equipped, shows
information for Lane Departure Warning
(LDW) and Forward Collision Alert (FCA).
Info Page Options : Scroll to choose which
info pages appear on the DIC. Press the
thumbwheel to select or deselect.
Blank Page : Shows no information.
Head-Up Display (HUD)
{Warning
If the HUD image is too bright or too
high in your field of view, it may take
you more time to see things you need to
see when it is dark outside. Be sure to
keep the HUD image dim and placed low
in your field of view.
If equipped with HUD, some information
about the operation of the vehicle is
projected onto the windshield. The image is
projected through the HUD lens on top of
the instrument panel. The information
appears as an image focused out toward the
front of the vehicle.
Caution
If you try to use the HUD image as a
parking aid, you may misjudge the
distance and damage your vehicle. Do not
use the HUD image as a parking aid.
The HUD information can be displayed in
various languages. The speedometer reading
and other numerical values can be displayed
in either English or metric units.
The language selection is changed through
the radio, and the units of measurement is
changed through the instrument cluster. See
Settings 0181 and “Options” under
Instrument Cluster 0102.
HUD Display on the Windshield Depending on how the vehicle is equipped,
the HUD may display some of the following
vehicle information and vehicle messages or
alerts:
.Speed
.Audio
.Phone
.Navigation
.Driver Assistance Features
.Vehicle Messages
Some vehicle messages or alerts displayed in
the HUD may be cleared by using the
steering wheel controls.
The HUD control is to the left of the
steering wheel.
To adjust the HUD image: 1. Adjust the driver seat.
2. Start the engine.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Infotainment System 143
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Steering Wheel Controls . . . . . . . . . . . . . . . 146
Using the System . . . . . . . . . . . . . . . . . . . . . . 147
Software Updates . . . . . . . . . . . . . . . . . . . . . 150
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 150
HD Radio Technology . . . . . . . . . . . . . . . . . . 151
Radio Data System (RDS) . . . . . . . . . . . . . . 152
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 152
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . 153
Fixed Mast Antenna . . . . . . . . . . . . . . . . . . . 153
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 153
Audio Players
Avoiding Untrusted Media Devices . . . . . 153
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 157
OnStar System
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . . 157
Navigation
Using the Navigation System . . . . . . . . . . 158
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Navigation Symbols . . . . . . . . . . . . . . . . . . . . 161Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . 168
Global Positioning System (GPS) . . . . . . . 168
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . 169
Problems with Route Guidance . . . . . . . . 169
If the System Needs Service . . . . . . . . . . . 170
Map Data Updates . . . . . . . . . . . . . . . . . . . . 170
Database Coverage Explanations . . . . . . . 170
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . 170
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 175
Bluetooth (Pairing and Using a
Phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Apple CarPlay and Android Auto . . . . . . 180
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Trademarks and License Agreements
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . . . . . . . 190
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they
are unavailable. Many infotainment features
are also available through the instrument
cluster and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
144 Infotainment System
.Set up the audio by presetting favorite
stations, setting the tone, and adjusting
the speakers.
.Set up phone numbers in advance so they
can be called easily by pressing a single
control or by using a single voice
command.
See Distracted Driving 0207.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine noise in the
vehicle’s interior. ANC requires the
factory-installed audio system, radio,
speakers, amplifier (if equipped), induction
system, and exhaust system to work
properly. Deactivation is required by your
dealer if related aftermarket equipment is
installed.
Overview
Infotainment System
The infotainment system is controlled by
using the infotainment display, controls on
the center stack, steering wheel controls,
and voice recognition.
Uplevel Radio
1.O(Power)
.Press to turn the power on.
.Press and hold to turn the
power off.
.Press to mute/unmute the system
when on.
.When the power is on and the
system is not muted, a quick
status pane will display when
Ois
pressed. Pressing
Owill mute the
system and trigger this pane to
show a long press is required to
actually power down the system.
.Turn to decrease or increase the
volume.
2.7
.Radio: Press and release to go to
the previous station or channel.
Press and hold to fast seek the
next strongest previous station or
channel. See AM-FM Radio 0150.
.USB/Bluetooth: Press to seek to
the beginning of the current or
previous track. Press and hold to
quickly reverse through a track.
Release to return to playing speed.
See USB Port 0153 or
Bluetooth Audio 0157.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Infotainment System 145
3.{
.Press to go to the Home Page. See
“Home Page”later in this section.
.Press to exit Android Auto or Apple
CarPlay. To enter back into Android
Auto or Apple CarPlay, press and
hold. SeeApple CarPlay and
Android Auto 0180.
4.6
.Radio: Press and release to go to
the next station or channel. Press
and hold to fast seek the next
strongest station or channel.
.USB/Bluetooth: Press to seek the
next track. Press and hold to fast
forward through a track. Release to
return to playing speed. See USB
Port 0153 or
Bluetooth Audio 0157.
5.oBACK
.Press to return to the previous
display in a menu.
6.V
.Turn to highlight a feature. Press
to activate the highlighted feature.
1.{(Home Page)
.Press to go to the Home Page. See
“Home Page” later in this section.
.Press to exit Android Auto or Apple
CarPlay. To enter back into Android
Auto or Apple CarPlay, press and
hold. SeeApple CarPlay and
Android Auto 0180.
2.7
.Radio: Press and release to go to
the previous station or channel.
Press and hold to fast seek the
next strongest previous station or
channel. See AM-FM Radio 0150.
.USB/Bluetooth: Press to seek to
the beginning of the current or
previous track. Press and hold to
quickly reverse through a track.
Release to return to playing speed.
See USB Port 0153 or
Bluetooth Audio 0157.
3.O(Power)
.Press to turn the power on.
.Press and hold to turn the
power off.
.Press to mute/unmute the system
when on.
.When the power is on and the
system is not muted, a quick
status pane will display when
Ois

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
146 Infotainment System
pressed. PressingOwill mute the
system and trigger this pane to
show a long press is required to
actually power down the system.
.Turn to decrease or increase the
volume.
4.6
.Radio: Press and release to go to
the next station or channel. Press
and hold to fast seek the next
strongest station or channel.
.USB/Bluetooth: Press to seek the
next track. Press and hold to fast
forward through a track. Release to
return to playing speed. See USB
Port 0153 or
Bluetooth Audio 0157.
5.v
.Press and release to access the
phone display or answer an
incoming call. Home Page
The Home Page is where vehicle application
icons are accessed. Some applications are
disabled when the vehicle is moving.
The Home Page can be set up to have up to
four pages with eight icons per page.
Swipe left or right across the display to
access the pages of icons.
Managing Home Page Icons
1. Touch and hold any of the Home Page icons to enter edit mode.
2. Continue holding the icon and drag it to the desired position.
3. Release your finger to drop the icon in the desired position.
4. To move an application to another page, drag the icon to the edge of the display
toward the desired page.
5. Continue dragging and dropping application icons as desired.
Steering Wheel Controls
If equipped, some audio controls can be
adjusted at the steering wheel.
g:Press to answer an incoming call or
start voice recognition. See Bluetooth
(Overview) 0175 or
Bluetooth (Pairing and Using a Phone) 0176.
c:Press to decline an incoming call or
end a current call. Press to mute or unmute
the infotainment system when not on a call.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Infotainment System 147
The favorites and volume switches are on
the back of the steering wheel.1. Favorite: When on a radio source, press to select the next or previous audio
broadcast favorite. When listening to a
media device, press to select the next or
previous track.
2. Volume: Press to increase or decrease the volume.
Using the System
Audio
Touch the Audio icon to display the active
audio source page. Examples of available
sources may include AM, FM, SXM (if
equipped), USB, AUX, and Bluetooth.
Phone
Touch the Phone icon to display the
Phone main page. See Bluetooth (Overview)
0 175 or
Bluetooth (Pairing and Using a Phone) 0176.
Nav
If equipped, touch the Nav icon to display
the navigation map. See Using the
Navigation System 0158.
Users
If equipped, touch the Users icon to sign in
or create a new user profile, and follow the
on-screen instructions.
Only four user profiles can be active at one
time in the vehicle. It may be necessary to
remove a profile from the menu before
creating or signing into an existing profile.
The removed profile can be logged into at a
later time.
Settings
Touch the Settings icon to display the
Settings menu. See Settings0181.
Apple CarPlay
Touch the Apple CarPlay icon to activate
Apple CarPlay (if equipped) after a
supported device is connected. See Apple
CarPlay and Android Auto 0180.
Android Auto
Touch the Android Auto icon to activate
Android Auto (if equipped) after a supported
device is connected. See Apple CarPlay and
Android Auto 0180.
Apps
If equipped, in-vehicle apps are available for
download. Touch the Apps icon on the
Home Page to begin.
Downloading and using in-vehicle apps
requires Internet connectivity which can be
accessed with a data plan through the
vehicle’s built-in 4G LTE Wi-Fi hotspot,
if equipped, or a compatible mobile device
hotspot. On most mobile devices, activation
of the Wi-Fi hotspot is in the device’s
Settings menu under Mobile Network
Sharing, Personal Hotspot, Mobile Hotspot,
or similar.